Ratings based on 1,046 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom baysville, ontario

area around hotel is less than good but hotel itse

Posted 15-Apr-2015
Pros: tastefully decorated
Cons: none
Location: we went to the port liberty which was just a few miutes away.
Directions were great, breakfast good and the bed and linens excellent.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom california

Nice, and clean close to New York

Posted 13-Apr-2015
Our stay at this hotel was great, good breakfast bagels, sausages, scramble eggs, hardbroil eggs, coffee, waffles, and more. We had an excellent experience specially because we needed to travel by train to New your. The Newark broad station was close probably 10 min walking. Helpfull staff too.
Comment from Hotel Management
15-Apr-2015 by GM, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Ash Sardar Manager Comfort Suites Newark NJ 973 481 5200 ext 403
3 out of 5
by A verified traveller

New York 2015

Posted 10-Apr-2015
Pros: Breakfast
Cons: ATM machine.
Location: Nothing much to do nearby if you weren't taking a cab.
It is a decent hotel to stay in. Not many ammenities and the view from the room was really bad. The morning complimentary breakfast was a nice perk. There was no ATM machine. The hotel staff was very nice and helpful.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Massachusetts

Nice location

Posted 5-Apr-2015
Very nice hotel will definitely recommend this hotel staff are awesome
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel for the price

Posted 18-Mar-2015
Very good value if you want a quick stay near the airport or base for visit to NY
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Shohola PA

Well Kept Hotel

Posted 11-Mar-2015
Pros: Love the location. Right next door to my work. Close and easy to get to work.
Cons: The noise overhead sometimes can get to be a bit much. You might ask for top floor room and avoid the issue.
Location: Don Pepe's, NJPAC and Spanish Pavillion. TOP's Diner (one of the top 20 diners in the USA).
Stay here on a regular basis for work. Best location for me. Close to the airport and a lot of great restaurants. The staff continues to amaze me. Matthew and Blanca at the desk take care of everything. I had a mixed up reservation and they took care of it on the spot without any grief or issues. Take the time to go to Don Pepe's or Spanish Pavillion. Some of the best spanish seafood around.
2 out of 5
by A verified travellerfrom haverhill, ma

It is what it is.

Posted 9-Mar-2015
Well, the room was clean but even it was smoking-free the smell of cigarretes from other rooms remains in the air. Breakfast?! Oh my God!! Terrible!! The hotel was over booked and you have to make a huge line to get your breakfast because you have to wait until they fill the empty trays. Not recommended.
Comment from Hotel Management
11-Mar-2015 by GM, Hotel Management
Dear Jackie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ash Sardar Manager Comfort Suites Newark NJ 973 481 5200 ext 403
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Shohola PA

Great Say

Posted 7-Mar-2015
Pros: Location for me is the reason for my choice of this hotel. it is directly across. the street from my job, Nothing could be closer. But to find such
Cons: When you have room on first floor the people overhead noise can get to you. I am usually so tired I block it out and go to sleep.
Location: NJPAC. Penn Station, Newark Broad Street. Good restaurants are Spanish Pavillion and Don Pepes. Both Spanish Seafood places. Awesome.
Cannot say enough about the staff. Always pleased and amazed. Remembered me by name. Cleared up an issue with my reservation with great professionalism. Matthew and Blanca take care of me and I want to mention them by name. Take care to make sure I get the best room available when I check in. Truly enjoy staying here for work on a regular basis.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom NEW JERSEY

EXCELLENT HOTEL AND SERVICE

Posted 28-Feb-2015
Pros: Staff was outstanding,curteous. They greeted and treated me like royalty. I would definetley stay there again
Cons: NOTHING
Location: I work across the street!
It was a Great eperience no complaints would stay there again. it was clean and staff was nice.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 19-Feb-2015
Pros: Its close to the city. Just a train ride away
Wonderful staff very accomodating. They were very helpfull. The rooms were clean made me feel comfortable. I really love that they have continental breakfast .
Comment from Hotel Management
15-Apr-2015 by GM, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Ash Sardar Manager Comfort Suites Newark NJ 973 481 5200 ext 403