Suite, 1 King Bed, Accessible, Non Smoking

Reviews of Comfort Suites Newark - Harrison

2.5 out of 5
Comfort Suites Newark - Harrison
1348 Mccarter Hwy, Newark, NJ

Reviews

7.8

Good

Rating 10 - Excellent. 388 out of 1008 reviews" "
Rating 8 - Good. 322 out of 1008 reviews" "
Rating 6 - Okay. 142 out of 1008 reviews" "
Rating 4 - Poor. 72 out of 1008 reviews" "
Rating 2 - Terrible. 84 out of 1008 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Alexiya

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from manager on Mar 25, 2024
Dear Guest,Thank you for taking the time to complete our online review regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Ash SardarManagerComfort Suites Newark NJ

10/10 Excellent

Thevathasan

Liked: Cleanliness, property conditions & facilities
Everything close to the hotel
Stayed 2 nights in Mar 2024
Response from manager on Mar 11, 2024
Dear Guest,Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,--Ash SardarManagerComfort Suites Newark1348 McCarter Hwy,Newark NJ 07104

4/10 Poor

Luis Arturo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from manager on Mar 11, 2024
Dear Guest,Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,--Ash SardarManagerComfort Suites Newark1348 McCarter Hwy,Newark NJ 07104

8/10 Good

Saladine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Adequate time. Daytime staff more personable than nighttime.
Stayed 3 nights in Mar 2024
Response from manager on Mar 9, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

Jasanah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they respectfully
Stayed 3 nights in Feb 2024
Response from manager on Mar 5, 2024
Dear Guest,Thank you for taking the time to complete our online review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Ash SardarManagerComfort Suites Newark NJ

10/10 Excellent

Tynell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AllGood
Stayed 2 nights in Dec 2023
Response from manager on Mar 5, 2024
Dear Guest,Thank you for taking the time to complete our online review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Ash SardarManagerComfort Suites Newark NJ

10/10 Excellent

Leidy, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from manager on Mar 5, 2024
Dear Guest,Thank you for taking the time to complete our online review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Ash SardarManagerComfort Suites Newark NJ

10/10 Excellent

Rebecca Rain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when i come into town. Its close to my friends and its convenient for they to get to me while i stay there.
Stayed 2 nights in Feb 2024
Response from manager on Feb 27, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely nice. Everyone here makes you feel at home
Stayed 1 night in Feb 2024
Response from manager on Feb 22, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

Jean

Stayed 1 night in Feb 2024
Response from manager on Feb 26, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

8/10 Good

Corenthia

Stayed 3 nights in Feb 2024
Response from manager on Mar 21, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

8/10 Good

Aimara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from manager on Feb 20, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great here at my stay at the Comfort Suite Newark-Harrison Friendly staff Quiet, Comfortable, Safe
Stayed 2 nights in Feb 2024
Response from manager on Feb 20, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well
Stayed 1 night in Feb 2024
Response from manager on Feb 20, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

Denise

Stayed 1 night in Feb 2024
Response from manager on Mar 21, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

raynebow

Stayed 1 night in Feb 2024
Response from manager on Mar 21, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the quietness, friendly staff, even other people who are staying here are nice. Staff and especially front desk are pleasant and helpful. I would definitely recommend that comfort suite is the place to stay
Stayed 1 night in Feb 2024
Response from manager on Feb 8, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

Lino

Stayed 1 night in Feb 2024
Response from manager on Feb 9, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pleasant, and comfortable staff was nice and respectful.
Stayed 4 nights in Feb 2024
Response from manager on Feb 8, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

2/10 Terrible

lashante

Stayed 1 night in Dec 2023
Response from manager on Mar 25, 2024
Dear Guest,Thank you for taking the time to complete our online review regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Ash SardarManagerComfort Suites Newark NJ

10/10 Excellent

Hakeem, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfactory
Stayed 2 nights in Jan 2024
Response from manager on Jan 22, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for rest in Newark, NJ
Stayed 1 night in Jan 2024
Response from manager on Jan 15, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

Jinny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Jan 2024
Response from manager on Jan 15, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

8/10 Good

Kathiuska

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from manager on Jan 11, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

CAROL

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very comfortable. There was a problem with the air conditioner, however the maintenance resolved the issue immediately.
Stayed 1 night in Dec 2023
Response from manager on Jan 8, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

6/10 Okay

Tammy

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
When trying to check in cops were called for other guests checking out that weee physically fighting. Our second day, three Cops were at the room next to ours trying to get the guests in that room to leave.
Stayed 2 nights in Jan 2024
Response from manager on Jan 8, 2024
Dear Guest,Thank you for taking the time to complete our online review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Ash SardarManagerComfort Suites Newark NJ

2/10 Terrible

Omar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t do the housekeeping and in the breakfast don’t have enough food
Stayed 5 nights in Dec 2023
Response from manager on Jan 8, 2024
Dear Guest,Thank you for taking the time to complete our online review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Ash SardarManagerComfort Suites Newark NJ

10/10 Excellent

Tejal

Travelled with family and small children
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from manager on Jan 2, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

8/10 Good

jazmin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Dec 2023
Response from manager on Jan 2, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

Bhargavi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience as a family.
Stayed 2 nights in Dec 2023
Response from manager on Jan 2, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

Sreeman Bharadwaz

Stayed 5 nights in Dec 2023
Response from manager on Jan 2, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2023
Response from manager on Jan 2, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

Ossama

Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from manager on Jan 2, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

Dawn

Travelled with group
Liked: Amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Dec 2023
Response from manager on Dec 28, 2023
Dear Guest,Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,--Ash SardarManagerComfort Suites Newark1348 McCarter Hwy,Newark NJ 07104

10/10 Excellent

Leslei

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! We enjoyed every bit of it. The receptionist that greeted us at night was super sweet and helped us out so much with providing extra sheets and pillows since we had a big family.
Stayed 2 nights in Dec 2023
Response from manager on Dec 28, 2023
Dear Guest,Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,--Ash SardarManagerComfort Suites Newark1348 McCarter Hwy,Newark NJ 07104

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry facilities and breakfast. Wide selection. Ice machine on third floor did not work.
Stayed 3 nights in Dec 2023
Response from manager on Dec 27, 2023
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2023
Response from manager on Dec 18, 2023
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

2/10 Terrible

Ousseynou

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from manager on Dec 15, 2023
Dear Guest,Thank you for taking the time to complete our online review regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Ash SardarManagerComfort Suites Newark NJ

8/10 Good

Andrew, Euclid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything but the pullout bed from the sofa and the parking fees.
Stayed 2 nights in Dec 2023
Response from manager on Dec 14, 2023
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Dec 2023
Response from manager on Dec 11, 2023
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

Rayshelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from manager on Dec 11, 2023
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

2/10 Terrible

Doug

Travelled with family
Disliked: Staff & service
Car was broken into overnight. The hotel charges $11 per day for parking.
Stayed 1 night in Dec 2023
Response from manager on Dec 11, 2023
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

10/10 Excellent

Dinesh

Stayed 3 nights in Dec 2023
Response from manager on Jan 2, 2024
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

8/10 Good

Cenique

Stayed 2 nights in Dec 2023
Response from manager on Dec 11, 2023
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

2/10 Terrible

Mirian

Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from manager on Dec 11, 2023
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was great, and housekeeping was awesome. They put out a great breakfast buffet in the morning. My only complaint is that it can be a little noisy. Late at night, I could hear people above me stomping around like a heard of elephants, and TVs and radios blaring.
Stayed 3 nights in Nov 2023
Response from manager on Dec 5, 2023
Dear Guest,Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,--Ash SardarManagerComfort Suites Newark1348 McCarter Hwy,Newark NJ 07104

10/10 Excellent

Yader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a really nice place to stay
Stayed 2 nights in Dec 2023
Response from manager on Dec 5, 2023
Dear Guest,Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,--Ash SardarManagerComfort Suites Newark1348 McCarter Hwy,Newark NJ 07104

10/10 Excellent

Rosemary

Liked: Amenities
Great
Stayed 1 night in Nov 2023
Response from manager on Nov 30, 2023
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104

6/10 Okay

Carola

Travelled with partner
Disliked: Property conditions & facilities
Room was ok and clean. AC was noisy. Room didn't get cleaned up. Breakfast area was really dirty, trash cans overflowing, not enough food available, very basic food, eggs with cheese were cold, no milk for the cereal, tables and floor dirty, breakfast area -50 out 100
Stayed 2 nights in Nov 2023
Response from manager on Nov 28, 2023
Dear Guest,Thank you for taking the time to complete our online review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Ash SardarManagerComfort Suites Newark NJ

8/10 Good

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is convenient to the location we needed to be.
Stayed 1 night in Nov 2023
Response from manager on Nov 28, 2023
Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104