Ratings based on 5,916 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveller from England

Ideally situated

Posted 23-Apr-2014
Pros: Friendly staff
Cons: The bedrooms on the 25th Floor were very small. I opened the door and virtually fell over the bed
Location: Times square 15 minutes away, Macey's and Empire State building 5/10 minutes. Tube station over the road
Visited New York over Easter with our two grown up children and had a great time. If you visit the Empire State Building buy Express tickets to avoid a lengthy wait.Use the underground to move quickly and cheaply around town
3 out of 5
by Jeff from Oklahoma

What we should have expected for the price.

Posted 22-Apr-2014
Pros: Location and staff.
Cons: Total remodel of the restrooms.
Location: 1 block from Madison Square Garden and walking distance from Times Square. Restaurants and Starbucks close.
The staff was great, but the size of the rooms left a little to be desired. We were told we were upgraded to a bigger room than what we booked, but I would hate to see the smaller one! The rooms, hallways, and lobby appear to have been updated but the bathrooms were extremely out of tune with the room. Too small to move around in, but you expect that from a hotel built in the 20's. What we didn't expect was the age of the fixtures and tile. Also, the shower water would not maintain an even temperature for more than 30 seconds, going from steaming hot to ice cold and back again. Beds were small but comfortable. TV was nice. They didn't deliver the coffee pot as promised. Paper toiletry supplies were extremely cheap.
4 out of 5
Recommended
for Everyone
by Drew from New York

New York Visit

Posted 22-Apr-2014
Pros: Mid Town Location, near to Penn Station. Hotel itself very clean and rooms well equipped.
Cons: N/A
Location: 5 Mins. walk of Empire State Building.10 mins. to Times Square plus 2 mins. to Madison Square Gardens and for the ladies 2 mins. to Macy's.
Booked New Yorker Hotel through Expedia after much searching. Good Choice Excellent Hotel with convenient rail links to Newark Airport. Would recommend to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 22-Apr-2014
Pros: location
Cons: Sound insulation is not good.
Location: perfect
The location is perfect. Close to the most of attractions. Easy to take subway and NJ Transit. Very convenience.
3 out of 5
Recommended
for Everyone
by je

so-so hotel

Posted 22-Apr-2014
Pros: location and lobby
Cons: rooms need to be updated.
nice lobby and excellent location, but rooms need major improvement. not yet at wyndham standard. good choice for a NYC hotel if below $150 and not looking for high expectations.
2 out of 5
by Anne from Seattle, WA

Didn't get the room we booked until 2nd day

Posted 21-Apr-2014
Pros: Location
Cons: Customers should get the room they book in advance.
Location: Location is the best part of staying at this hotel. Very convenient for public transportation.
We booked a room with a queen bed but were given a room with 2 double beds instead. They then made us move to a new room with a queen bed the next day. The staff didn't seem very apologetic for the inconvenience of sleeping in a smaller bed or having to repack our suitcases a day into our vacation. They did not offer any form of compensation or perk. Otherwise the room was small but clean.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel right in the middle of Manhattan

Posted 21-Apr-2014
Pros: Its all about Location
Cons: Bathrooms are quite small, but this hotel or building was built in 1929
Very good service, right across Penn Station, just a few block south of Times Square
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to many attractions

Posted 21-Apr-2014
Only problem was the water temperature in the shower. It was either very hot or very cold. Would not adjust properly.
3 out of 5
by A verified traveller

Faded glory, great location

Posted 21-Apr-2014
Pros: Great location.
Cons: Redecoration! Fitting an extractor fan in the bathroom.
Location: Right in the centre of manhattan!
Very grand Art Deco hotel, which would benefit from an overhaul and a sprucing up. No problem with the staff, and we had a small but comfortably room on the 34th floor. Some of the paint was pealing off the walls etc though especially in the bathroom.
3 out of 5
by Piotr from Warsaw, Poland

Posted 18-Apr-2014
The hotel location is great. The room was extremely small though. The hotel is used and tired in general. There are student dorms on some floors which was surprising but not interrupting. You can hear everyone passing the room talking loudly. Will not stay again.