Ratings based on 9,777 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel is in a perfect position

Posted 19-Dec-2014
A must go hol.hotel is located in the right place for easy access to everything
4 out of 5
Recommended
for Everyone
by A verified travellerfrom B

good Location

Posted 19-Dec-2014
Hotel is okay. The staff was abrupt but got the job done. The room is small and basic. The hotel is being renovated so in the future it will probably improve.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice- a little expensive

Posted 19-Dec-2014
Was a little further away from the shows than i was expecting. the room was tiny, looked older. but, staff seemed very nice.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Blackpool, England

Great hotel

Posted 19-Dec-2014
Pros: original features
Cons: Nothing really
Location: We had a great view of the Empire State Building as we had an East facing room.
Loved the hotel, a real Art Deco feel. My wife loved the Art Deco bathroom and the light fittings in the room. Room a little small but most hotel rooms in New York are fairly small. Overall we had a great stay
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Dec-2014
Cons: another chair in the room an exta blanket just in case
This art deco hotel in a great location was very nice. Room was tiny but clean. Location was great in midtown, we walked to our show on boadway, shopping very accessible. Steps way from Herald Square.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom M

Posted 19-Dec-2014
Very nice Hotel. Extremely clean and staff was very good. Also both the restaurants were very good. Very close to public transportation. Location was ok but not many good restaurants in the area other than the hotel. I would stay there again
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Buffalo, NY

Very convenient, good location

Posted 19-Dec-2014
Every staff member I spoke to appeared willing to help and pleasant. Since the hotel is located in a very busy area, I asked for a nice quiet room and that's what I got.
3 out of 5
Recommended
for Everyone
by A verified traveller

Week away for a 30th.

Posted 18-Dec-2014
Hotel is nice all be it dated in style. The front desk staff did their upmost to help with our check in but even tho we had payed for a room with a city view they failed to give us this. The rest of the staff appeared to busy to help with any queries unless it was something that involved payment.
4 out of 5
Recommended
for Everyone
by A verified traveller

Excelente ubicación

Posted 18-Dec-2014
Hotel muy céntrico y al lado de Penn Station por lo que está perfectamente comunicado. Aunque el hotel no es moderno y está algo ajado, está bien mantenido.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Surrey UK

Good value all-round hotel in a great location

Posted 18-Dec-2014
Pros: The security arrangements are better than other hotels we have stayed in, in that you cannot use the lifts or rest rooms without a room card.
Cons: Requests to the front desk were not always acted upon the first time.
Location: Great location in midtown, close to Madison Square Garden, Macy's, theatres, etc. Right next to the subway with easy access uptown or downtown.
We have stayed in this hotel twice before and it ticks most of the boxes. It's in a great location and most of the facilities are satisfactory, although we were disappointed in the state of the bathroom which was tired and grubby. It seemed to have been missed last time the room was updated.