Hotel was exceptional. Lobby was nice, staff was very helpful with check-in and out, doorman got us a cab if we needed, just great at floor level. Room was very clean and spacious, in great condition and looked amazing. Housekeeping everyday and they did a great job. Complimentary water was nice. Location is superb, close to so many New York attractions. ONLY issue we had was our hairdryer plug was a little damaged but they replaced it immediately so who cares. Fabulous hotel and fabulous stay, worth every cent!