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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Property Amenities
A computer in the lobby provides high-speed Internet access (surcharge). Wireless Internet access (surcharge) is available throughout the hotel. A chain of Manhattan fitness centers, including a branch two blocks from the hotel, offers complimentary access to guests of Kitano New York Hotel.
Room Amenities
Rooms
The 18-story Kitano New York Hotel offers 149 guestrooms. Bathrobes and slippers are provided. Desks come with task lights and multi-line telephones. (Telephones are at bedside, also.) Wireless Internet access is available for a surcharge.
Marble bathrooms feature towel warmers and Gilchrist and Soames toiletries. Conveniences include doorbells, umbrellas, and Japanese teamakers with green tea. Televisions offer pay movies and video check-out. Decor includes caramel-colored furniture and original Japanese floral art. Windows are soundproofed.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
Nadaman Habukai - Traditional Japanese restaurant open for lunch and dinner. Private tatami rooms available. Kaiseki dinners (dozen or more small dishes chosen by chef).
The Garden Café - Informal spot with mahogany paneling, skylight, garden, and original art by Red Grooms. Located in townhouse adjoining Kitano New York Hotel. American/Japanese buffet breakfast and à la carte menu. Lunch/dinner menu with salads, sandwiches, and choices such as herb-crusted salmon, truffled mushroom risotto, steaks.
The Bar Lounge - Mezzanine-level lounge overlooking lobby and windows facing Park Avenue. Light-wood floor, leather seating, plasma TV. Open early evening to late night. Light-fare menu. Live jazz Wednesday-Saturday evenings.
Recreation
A chain of Manhattan fitness centers, including a branch two blocks from the hotel, offers complimentary access to guests of Kitano New York Hotel.
Central Park, 1.25 miles north, offers a variety of recreational opportunities, including ball fields, tennis courts, rowboat rentals, horseback riding, and miles of trails for hiking, biking, running, and in-line skating. Rockefeller Center's skating rink, 11 blocks away, opens in winter, as does Central Park's Wollman Rink. A golf driving range is located at Chelsea Piers sports/entertainment complex on the Hudson River 2 miles west of the hotel.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Showing 1 - 10 results (of 184) · See more The Kitano New York reviews
out of 184 reviews
“Highly recommended”
This is a lovely hotel situated within walking distance of Times Square, The Empire State Building, Central Park and Central Station etc. We were in a room on the 11th floor that overlooked the Empire State Building. The staff are really friendly and helpful. Our only minor issue was the small travel size hairdyer which kept cutting out. Overall, I would highly this hotel to both couples and families alike.
“Nice, quiet, and accomodating.”
We went into the city for the weekend and stayed at the Kitano. Very polite and accommodating staff. We found out there was a cover for the hotel bar since it was a jazz lounge and we arrived just as the act was starting up. Normally this would not have been an issue, rather a plus, but we had already booked plans and simply wanted a drink before heading out. Also there was an issue with the heating in the room, even with the thermostat as low as possible, it was fairly warm within the room. We spoke to the front desk but the issue was unable to be resolved before we returned for the night. In the end we simply kept the window open and were fine; but, I could see how this might be an issue for some. Though, in the end, our experience at the Kitano was quite pleasant and we would definitely stay here again.
“Quiet comfort in Murray Hill”
The Kitano may not be the hippest or the fanciest hotel in town, but it delivers on what's really important to me - clean comfortable rooms, attentive staff, comprehensive amenities, a great location and consistently good service.
“My kitano experience”
Have been going to new york for last 8 years and have stayed in several hotels over this time,the last four years we have chosen to stay in the grand hyatt.however decided to try the kitano this year. It has a great location and provides a Tranquil oasis set in the heart of all the hustle and bustle that is new York. We found the Staff helpful and friendly,always took time to acknowledge you when entering and exiting room and hotel and passing through reception. A much more personal service than some of our previous hotels. And we are already planning to book again for next year.
“Excellent & conveniently located hotel in Midtown”
I was very impressed by Kitano. I passed by the hotel once before and decided to try it out next time in New York. The rooms are top-notch; the one we had was not massive, but the room was extremely clean and very well-appointed. The view was pretty good as well; we were afforded a view of the Chrysler Building. The staff was friendly and super-professional. The location is also very good; though the immediate area is very quiet outside of normal business hours, Grand Central and Times Square are within walking distance, and subways are just a few blocks away. All-around, Kitano is a very classy, and is certainly my #1 choice for accomodations in New York.
“Quite satisfied... good property.... good location”
We travel to NYC several times a year and now believe we have found a "new home" for all of our visits. The Kitano is a quality hotel in a good, relatively quiet area of Manhattan. The rooms are spacious by NYC standards and are clean and bright. The staff is very helpful and always courteous. We like it!
“Quiet, comfortable hotel in great location”
Quiet, comfortable hotel in great location
“peace and quiet in the middle of manhattan”
wonderful hotel, very central location, very peaceful atmosphere inside the hotel, which was very welcome after the hustle and bustle of new york
“Excellent Hotel”
I really enjoyed my stay at the Kitano. I appreciated their attention to detail from the friendliness and helpfulness of the staff to the room's accessories and the bed turndown at night. I had just a standard room but it was quite spacious("very" spacious by New York's standards), quiet and clean. The hotel was also very convenient to my meeting location and in a good neighborhood. As a woman traveling alone, I felt very safe.
“Quiet and Cozy!”
Everything from check-into to check-out was wonderful! Hotel staff was very friendly and helpful. They assisted us with all our needs. Great room, very clean place to stay. bathrooms had adequete space and water pressure was fabulous (common problem in NYC).
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 184) · See more The Kitano New York reviews
The closest major airports to The Kitano New York are:
New York, NY (TSS-East 34th Street Heliport) - 1.1 km / 0.7 mi
New York, NY (JRB-Downtown Manhattan Heliport) - 5.9 km / 3.7 mi
New York, NY (LGA-LaGuardia) - 9.5 km / 5.9 mi
Newark, NJ (EWR-Liberty Intl.) - 17.9 km / 11.1 mi
New York, NY (JFK-John F. Kennedy Intl.) - 20.3 km / 12.6 mi
The preferred airport for The Kitano New York is New York, NY (JFK-John F. Kennedy Intl.).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
