Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

A solid yes

Posted 18-Oct-2014
Everything about this hotel. Large room, comfortable bed and pillow, an outstanding shower. A definite plus all around.
4 out of 5
Recommended
for Everyone
by A verified traveller from Orlando

Great location

Posted 7-Oct-2014
Close to subway and restaurants. Decent size room.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 1-Oct-2014
Location: The New World Mall is walking distance from the hotel and being this was like being in China. A unique experience.
I liked the Asian themed décor. I am not familiar with NY so I didn't know this hotel's location was in the heart of Chinatown.
5 out of 5
Recommended
for Everyone
by A verified traveller from australia

Nice hotel

Posted 10-Aug-2014
Pros: The hotel was excellent, no complaints at all
Stayed here as we where getting picked up for our tour from here, very convenient
4 out of 5
by A verified traveller from Alberta

Bar Staff

Posted 31-Jul-2014
Pros: comfort
Cons: staff
Husband and I went to the little lounge at night to have a night cap and the waiter totally ignored us. Waited for 15 then left. Other than that, everything else was excellent.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 26-Jul-2014 on Hotels.com
4 out of 5
Recommended
by Amanda Donovan from Ipswich, MA

Great for what I needed

Posted 21-Jul-2014 on Hotels.com
I had a funeral in Forest Hills and was in town for one night. I needed my car off and on, so the valet parking was fantastic, and for only 14 I was thrilled. The staff were all incredibly nice. The hotel was clean, the room was clean, comfortable bed (which is why I love Sheraton) huge bathroom. The room had a very strong chemical cleaner smell when we arrived and it only slightly faded over the night. There was no anti-slip stuff on the floor of the tub and I slipped in the shower and fell badly. I'm a healthy 38 year old woman and I've never fallen like that before! I'm pretty banged up, but thankfully nothing serious. Be careful though!! The neighborhood was deep Chinatown, which I thought was great. Traffic was terrible all the time, but great restaurants and nice people. The room was quiet and had great views from the 14th floor with big windows. Love the noon check out, too!
4 out of 5
Recommended
for Families
by Chendra from Indonesia

Strategic location

Posted 7-Jul-2014 on Hotels.com
Overall is good, only the queen bed is not enough wide for 2 people. For bathroom amenities, better provide liquid soap than bar and provide shower cap as well. The location is good, surrounded by many restaurants, shop, supermarket, and the hotel provide the free shuttle bus to La Guardia airport.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 1-Jul-2014 on Hotels.com
2 out of 5
by A verified traveller from new york

Posted 29-Jun-2014
Not child friendly and staff was not helpful when I had request/questions.