Ratings based on 311 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Mar-2015
Pros: the shower, the food, the pillows and the view. the pillows were so comfortable....OMG
Cons: the wifi and the size
Location: so many
it was great and everything I wanted. I enjoyed the bed, the convenience of the location and the pillows.
5 out of 5
Recommended
for Families
by A verified travellerfrom Columbia CT

close to restaurant and shopping

Posted 23-Mar-2015
Pros: everything staff was nice
Cons: nothing at this moment
room was excellent,bed was nice and comfortable better then my own bed at home
4 out of 5
Recommended
for Everyone
by A verified travellerfrom rao

Good

Posted 21-Mar-2015
The bed was not comfortable. The bed was not comfortable. Thank you! Joe
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Denver

Nice Hotel Near LaGuardia Airport.

Posted 26-Feb-2015
Pros: Pleasing Staff and Cleanliness
Cons: Food
Location: Its the LaGuardia Airport that brings me there.
Overall its a good stay. Rooms are neat and Staff is well behaved and co-operative. They are undergoing construction changes and food is not avialable. I am sure once that is done it would be even good to stay there.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 20-Feb-2015
Pros: Clean, fresh-smelling room, nice view of the city from the 15th floor.
Cons: Just the repair of the bathroom shower.
Location: I was there on business so all I can comment on was the great restaurants nearby.
NIce hotel. Easy access from the subway. staff was efficient and friendly. Only thing, in the bathroom, transferring the water to the shower head was tricky. The knob needed tightening.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Feb-2015
Outstanding as always, stayed 3 time now and love it
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Colorado Springs CO

Savior to the Snow storm

Posted 31-Jan-2015
Shuttle driver picked a few of us up from LaGuardia Airport in the worsening weather to ensure that we made it to the hotel. Staff was great
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 27-Jan-2015
Everyone was very friendly and willing to help you with any questions you had.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Jan-2015
Everything is ok, only one of rooms no door of clothing closet, it looks door broken but did not fix and just took away.
3 out of 5
Recommended
for Getaway With Friends
by Catherinefrom HK

Customer service

Posted 8-Jan-2015 on Hotels.com
A bit surprise that the rejected me to store my luggage for 1 day prior check-in with the hotel which is not customer-oriented to meet with my need to go for a short trip and avoiding bringing all luggages!