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Reviews of Sixty Soho

4.5 out of 5
Sixty Soho
60 Thompson Street, New York, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 448 out of 699 reviews" "
Rating 8 - Good. 163 out of 699 reviews" "
Rating 6 - Okay. 53 out of 699 reviews" "
Rating 4 - Poor. 23 out of 699 reviews" "
Rating 2 - Terrible. 12 out of 699 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

margherita

Stayed 6 nights in Dec 2023

8/10 Good

Christine

Stayed 3 nights in Dec 2023

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

John

always a good choice in Soho. Nicely furnished clean quiet rooms and good common areas.
Stayed 1 night in Dec 2023

8/10 Good

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Giuseppina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot in SoHo - perfect location and lovely rooms and lobby lounge.
Stayed 2 nights in Nov 2023

8/10 Good

Maria

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect location in Soho. The hotel was very nice. The beds were comfortable and the amenities were on point. However, the lobby because a bit of a night club seen in the evening and the music was blaring until 1am. I could hear the base pounding on the 4th floor and the other members in my party could hear it on the opposite wing of the hotel on the 3rd floor. May want to skip if a good nights rest on a Saturday night is important to you.
Stayed 1 night in Nov 2023

6/10 Okay

Jake

Liked: Staff & service
Disliked: Cleanliness
On the 3rd floor, couldn’t sleep due to pulsating music in club/bar down below until 3-4 AM. Also woke up to two drunk girls screaming and lying outside my door (from club). I’m easygoing but all this was a bit much. They were apologetic in the AM but shouldn’t have to deal with this for a nearly $600 price tag. Room was modern and spacious for nyc. Location was fantastic.
Stayed 2 nights in Nov 2023

10/10 Excellent

Darryl, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place great service
Stayed 5 nights in Oct 2023

6/10 Okay

Robin, Jackson

Travelled with family
Disliked: Amenities
I was really unhappy staying here. I thought the location was great in Soho but my comments relate to the hotel. They put me and my daughters on the 3rd floor in a double deluxe and we literally got no sleep on Saturday night bc there was all night music pounding away in the lounge below us. They only credited us a small amount for the inconvenience which was the resort fee which I didn't even know about beforehand. They should have been more gracious for a 3 night stay!
Stayed 3 nights in Oct 2023

4/10 Poor

Olwen

Liked: Cleanliness, staff & service
Disliked: Room comfort
DONOT stay here if you want to sleep. The weekend bar/nightclub scene at the hotel is VERY loud and the beats kept me awake until the early hours
Stayed 2 nights in Oct 2023

2/10 Terrible

Rotem

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel failed to return one of my packages that I had left in their storage room. They refused to accept responsibility and insisted that I cover the delivery cost.
Stayed 3 nights in Sep 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the hotel very much. Great location and super service. Close to everything. Desk staff very helpful.
Stayed 3 nights in Sep 2023

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Only compliant is that the bouncers that run the lounge need to recognize hotel guests as separate from patrons of the lounge after hours. If I'm staying at the property with my family, I really don't need the bouncer blocking the hotel door and asking me "am I staying at the hotel"....Set up a different entrance to avoid that.

10/10 Excellent

Deborah, Glasgow

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We lived the location of this hotel, it was close to shops and restaurants. The staff were friendly and welcoming. The views from the rooftop were amazing.
Stayed 3 nights in Sep 2023

6/10 Okay

Irene

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pros and cons
Pros: great location, good size room, easy check in Cons: club in the lobby so loud music until 3am, poor sound proofing of room, overhead lighting in the bathroom so very bad for makeup application, dark room, pillow options all felt the same.
Stayed 4 nights in Sep 2023

10/10 Excellent

Judith

Stayed 3 nights in Sep 2023

10/10 Excellent

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Harriet

Stayed 2 nights in Aug 2023

4/10 Poor

Amer

Travelled with family
Disliked: Staff & service, property conditions & facilities
Old not maintained bathrooms, noisy rooms,
Stayed 4 nights in Aug 2023
Response from Johnny on Aug 21, 2023
I'm disappointed to read that your experience was less than exceptional. I apologize that you experienced these challenges with your stay; it is important for us to rectify such in room issues as this is not typical.

6/10 Okay

Abby

Travelled with group
Liked: Cleanliness, staff & service, room comfort
only problem was couldn’t sleep because the music was sooooo loud we could even feel the vibrations. It lasted until 3am every night.
Stayed 2 nights in Aug 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 3 nights in Jul 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Noisy and smelly
Couldn’t sleep well as you can haar everything. Flushing toilets, people in the halls etc. Hotel and rooms smell bad. Great location.
Stayed 1 night in Jul 2023

8/10 Good

Clarence J LaMay

Stayed 1 night in Jul 2023

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Sixty SOHO is well located. The Staff is very Attentive Helpful.
Stayed 2 nights in Jul 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Julie

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Construction on street
Stayed 2 nights in Jun 2023

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing front desk! Always clean and inviting!
Stayed 1 night in Jun 2023

10/10 Excellent

Cleo

Stayed 4 nights in May 2023

10/10 Excellent

Farshad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel in great location, close to restaurants , metro and shops. Clean and comfortable room. Professional and friendly staff Special thanks to Svetlana !
Stayed 3 nights in May 2023

10/10 Excellent

Hebah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, clean and well decorated room with really nice bathroom.
Stayed 2 nights in Apr 2023

8/10 Good

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's perfectly fine but for what it is it's very expensive -well located and a decent sized room for NYC but very little natural light in the room, crazily priced mini bar and room service options and the adjoining rooms plumbing was very noisy......
Stayed 2 nights in Mar 2023

8/10 Good

Eduardo, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very stylish design! Great location and great staff. A bit overpriced. I’m only giving it 4 stars because it’s a converted old building. One hears conversations in other rooms through the vents and really notices if they flush a toilet upstairs. All that said, I would still go again.
Stayed 2 nights in Mar 2023
Response from Sixty Soho on Apr 16, 2023
Thank you for staying with us and for sharing your feedback. We apologize the inconvenience that you had experienced during your stay. We hope to have the opportunity to welcome you back on a future trip & should we have the pleasure to do so please reach out to us.

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint was the night club in the lobby. After a long day of enjoying NYC, when I finally put my head on the pillow, I could hear the thump, thump, thump of the club music below.
Stayed 2 nights in Mar 2023
Response from Sixty Soho on Apr 4, 2023
Thank you for staying with us and for sharing your feedback. I apologize that bar was an inconvenience to your experience. I hope to have the opportunity to welcome you back on a future trip & should we have the pleasure to do so please reach out to us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Sixty Soho on Mar 14, 2023
Good day,Thank you for your review. We look forward to welcoming you back. Sincerely, Sixty Soho Team

10/10 Excellent

Or

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023
Response from Sixty Soho on Feb 25, 2023
Dear Or, Thank you for your review. We look forward to your next visit!Best Regards, Sixty Soho Team

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Sixty Soho on Feb 21, 2023
Thank you for wonderful review! We appreciate you for sharing your amazing experience with us! We hope to welcome you back on a future trip soon.Sixty Soho Team

10/10 Excellent

Liza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel and fun bar! but ask to be higher than the 3rd floor if you don't want to hear the DJ as you're trying to go to sleep!
Stayed 1 night in Feb 2023
Response from Sixty Soho on Feb 21, 2023
Thank you for your positive review. We are glad to hear that you enjoyed the hotel and the bar. We are looking forward to welcoming you back!Sixty Soho Team

8/10 Good

Sylvia Langlois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

2/10 Terrible

Maya

Stayed 4 nights in Jan 2023
Response from Sixty Soho on Mar 9, 2023
Dear Maya, Thank you for taking the time to leave us a review. We apologize that the hotel did not meet your expectations as this is not the level of service we strive to provide.Sincerely, Sixty Soho Team

10/10 Excellent

Monique, Glencoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023
Response from Sixty Soho on Mar 9, 2023
Dear Monique, Thank you for your five star review. We look forward to welcoming you back in the near future. Sincerely, Sixty Soho Team

2/10 Terrible

Catherine

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
How do they get away charging that price?
Had the worst nights sleep of my life, with some kind of nightclub raging until 3:30am and dumpsters being emptied for 20 minutes at 4:30am. Butterfly Bar bouncer was very rude. The only thing nice I can say is great location.
Stayed 1 night in Jan 2023
Response from Sixty Soho on Feb 16, 2023
Dear Ms. Catherine, Thank you for your honest review. We appreciate your feedback and will provide your feedback internally. We sincerely apologize if our hotel didn't meet the standard of your expectation. Best Regards, Sixty Soho Team

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2023
Response from Sixty Soho on Feb 14, 2023
Dear Jose, Thank you for your review. We look forward to welcoming you back in the near future. Best Regards,Sixty Soho Team

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was shockingly terrible- probably the worst hotel in soho. Years ago before it was acquired by the sixty hotel group it had a very good reputation and my goodness, how the mighty have fallen. My mom and I arrived on Thursday evening. There was no valet parking and it was pouring raining. We parked in a garage around the corner, walked to the hotel, and there were ropes in front of the entrance- it looked closed. We entered, and took the elevator to the the lobby on the second floor. We stayed in the deluxe king room - it was tiny and there was nothing deluxe about it. I can’t believe the hotel had rooms smaller than ours. The bed was awful- so hard and uncomfortable. The toilet paper was thin and rough. There was a tacky sign in the bathroom that warned “if you take this bottle of lotion you will be charged $30”… the bottle of voss water was $12. Yes, $12 for a bottle of water. The shower had no water pressure and all night long the sounds of honking woke us up. The staff was incredibly rude - my 70 year old mother asked for a bottle of water at the front desk and was told “we only offer complimentary water until 6pm” - it was 7pm. I guess people don’t drink water after 6? It also took 3 tries to get a room key that worked. If you love crappy, mediocre hotels this is your place. If you enjoy luxurious accommodations and good service, avoid at all costs
Stayed 2 nights in Jan 2023

6/10 Okay

Harris

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2023
Response from Sixty Soho on Feb 14, 2023
Dear Harris,Thank you for your review. We apologize if we did not meet all your expectations. Best Regards, Sixty Soho Team