NH Collection New York Madison Avenue

4.5 star property
Hotel with 24-hour fitness, walk to Grand Central Terminal
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

NH Collection New York Madison Avenue

Photo gallery for NH Collection New York Madison Avenue

Exterior
Premium Room, Terrace (View) | Property amenity
Exterior
Suite (Tower Suite)
Minibar, in-room safe, blackout drapes, soundproofing

Overview of NH Collection New York Madison Avenue

8.6

Excellent

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Free WiFi
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

22 East 38th Street, New York, NY, 10016
  • Popular LocationGrand Central Terminal6 min walk
  • Popular LocationEmpire State Building7 min walk
  • Popular LocationTimes Square11 min walk
  • AirportNew York, NY (NYS-Skyports Seaplane Base)9 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Junior Suite (Extra Bed 3 adults)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room (View)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite (Tower Suite)

  • 649 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, Terrace (View)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Penthouse Park Av. Jr. Suite with Terrace

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium Room, City View (Extra Bed 3 adults)

  • 240 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, City View (Extra Bed 2 adults + 1 child)

  • 240 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite (Extra Bed 2 adults + 1 child)

  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Deluxe Twin Room (with view)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

Superior Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Premium Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

New York

NH Collection New York Madison Avenue is located in Manhattan, a neighborhood in New York, and is in the entertainment district and near a metro station. Broadway and Metropolitan Museum of Art are cultural highlights, and some of the area's activities can be experienced at Manhattan Cruise Terminal and American Dream. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn.

What's nearby

  • Grand Central Terminal - 6 min walk
  • Empire State Building - 7 min walk
  • Times Square - 11 min walk
  • Rockefeller Center - 14 min walk
  • Madison Square Garden - 17 min walk

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 7 min walk
  • New York, NY (NYS-Skyports Seaplane Base) - 9 min drive

Restaurants

  • Iberostar 70 Park Avenue - 2 min walk
  • Union League Club - 3 min walk
  • Zuma New York - 1 min walk
  • Chili - 2 min walk
  • Tartinery - 3 min walk

About this property

NH Collection New York Madison Avenue

Hotel rejuvenated in 2021 and located near Grand Central Terminal
Close to Empire State Building and Times Square, NH Collection New York Madison Avenue provides dry cleaning/laundry services, a bar, and a 24-hour gym. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Luggage storage, coffee/tea in the lobby, and smoke-free premises
  • A front-desk safe, tour/ticket assistance, and a water dispenser
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 288 rooms have comforts such as air conditioning, as well as thoughtful touches like safes and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Eco-friendly cleaning products, electric kettles, and heating

Languages

English, French, Italian, Spanish

Sustainability

Sustainability practices

100% renewable energy
Comprehensive food waste policy
Locally-sourced food (80% minimum)
Double-glazed windows
Energy-saving switches
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends; USD 42–45 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1923
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - May 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 42–45 per person
  • Nearby parking fee: USD 80 per day (351 ft away)
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is NH Collection New York Madison Avenue pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 250 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at NH Collection New York Madison Avenue?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at NH Collection New York Madison Avenue on Mar 31, 2024 start from CA $296.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at NH Collection New York Madison Avenue?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at NH Collection New York Madison Avenue?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is NH Collection New York Madison Avenue located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Grand Central Terminal, and Empire State Building. Broadway and Times Square are also within 15 minutes. Grand Central - 42 St. Station is only a 5-minute walk and 5 Av Station (W. 42nd St.) is 7 minutes.

NH Collection New York Madison Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 269 out of 462 reviews" "
Rating 8 - Good. 101 out of 462 reviews" "
Rating 6 - Okay. 48 out of 462 reviews" "
Rating 4 - Poor. 26 out of 462 reviews" "
Rating 2 - Terrible. 18 out of 462 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zero issues and only positive things to say about this property!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, perfect room and dining was great !
Stayed 1 night in Feb 2024

10/10 Excellent

Ma

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Great staff!
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher, wake forest

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functional, clean, modern hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Customer need to get better
Stayed 1 night in Feb 2024

10/10 Excellent

Pedro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, especially for commuting near Grand Central. The hotel staff is very professional and friendly, but your staff appears to be under-staffed. The fitness center is awesome! The complimentary bottle of wine is a nice touch.
Stayed 1 night in Jan 2024

8/10 Good

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Elin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Mitchell

Didn’t get to stay here. This place is a waste of your time.
Stayed 1 night in Dec 2023

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0