Ratings based on 452 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
82% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bay Area, CA

Good economical option close to times square

Posted 17-Jul-2014
The location is close to many restaurants and attractions within walkable distace. Bus/Metro too within walkable. Bit noisy(may be some rooms) as it is close to port authority bus terminal. The walk ways right next to the hotel (41st st) are not great, but you can quickly get into 42nd (just cross one signal) which has good walk ways and bustling energy and feel safe. We got rolling bed for the kid for free (though not explicitly mentoned earlier). It has laundry machines and useful particularly going with kids.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel convenient to Times Square

Posted 13-Jul-2014
Simple european ambiance, clean, modern, comfortable and secure. Staff are very friendly and knowledgeable about getting around. Studio apt was spacious. Hotel is family friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller from washington, dc

Great place!

Posted 30-Jun-2014
I enjoyed it very much! Very close to Times Square and a lot of cool places.
2 out of 5
by A verified traveller

Horrible location

Posted 21-Jun-2014
Pros: The small kitchen. Good for stays of more than 2-3 days.
Cons: Location, maintenance of the hotel, amenities.
Location: Walk to 9th Av, and to all Hell's Kitchen bars and restaurants.
Worst is the location. Just behind Port Authority, between the bridges leading the buses to the station, and 41 St., where a lot of buses and trucks are heading west. Other unpleasant things: WLess was so weak, I could not connect to it with my laptop. The overall maintenance condition was not good. Stuff is welcoming and nice, though.
3 out of 5
Recommended
for Everyone
by Debbie from Manchester, UK

Basic hotel in a central location

Posted 15-Jun-2014
Pros: Location, friendly staff
Cons: Update the air conditioning in the rooms to run more quietly
Location: Good location for Times Square with excellent transport links from which to explore the rest of the city. Get a metro card to save on cab fares.
If you're travelling to New York on a budget and not expecting a 5* hotel then the Metro Apartments may well fit the bill. Conveniently located on w41st - only 2 blocks from the Subway at Port Authority and approx 5 blocks from Times Square. The hotel is fairly basic, the room was clean when we arrived, bear in mind there isn't a daily maid service. The hotel staff couldn't have been more helpful though and clean towels etc were available on request. The facilities of the room were functional, a kitchenette with sink and private bathroom. Our room overlooked the Port Authority Bus Terminal entry and exit ramps so it was quite noisy, as was the dated air conditioning unit. For the money though, this hotel was a perfect base from which to explore the city and we would book to stay here again.
2 out of 5
by Alex from Istanbul

Below my expectation. Won't stay again.

Posted 14-Jun-2014
It is an old building with some parts renovated. Rooms are quite big for a Manhattan hotel. I had an old room which was initially clean BUT during my 5 night stay NO CLEANING / HOUSE KEEPING visited my room ! Imagine the condition after 5 nights. Location was very close to Times Square (10 minutes by walking). As hotel is close to tunnel and bus terminal traffic was very busy around the hotel at all times but especially it was very noisy early in the morning which may wake you up. Most positive thing about the hotel is very friendly and helpful front desk stuff (special thanks to them).
4 out of 5
Recommended
for Everyone
by Jim from Nashville, Tn.

Convenient to good restaurants and Time Square

Posted 13-Jun-2014
I stayed for six nights recently. The desk staff was friendly and kindly upgraded me to a one bedroom apartment upon check in. Certainly more room than I was used to in NYC! For the most part it was very comfortable. The only changes I would make is a higher lip in the shower, to prevent water from covering most of the bathroom floor. Better lighting in the bathroom would be nice also. Thank you for an enjoyable stay!
4 out of 5
Recommended
for Everyone
by lindsey

Great apartments in good proximity to Times Square

Posted 13-Jun-2014
Would recommend a stay here as location is excellent for all tourist activities. Eg Port authority bus terminal 2 min walk. Times Square 5 min walk. ESB about 20 min walk. The apartments are in an area known as Hells Kitchen which is a great place to eat good variety of food. Rooms are ample size with a decent little kitchenette that holds everything you need, only suggestion to management would be to put a kettle in the room rather than a coffee maker. Very noisy from traffic outside so we used earplugs at night and these worked fine.As this is NY though wherever you stay you will always get noise as it's true this city does not sleep!!! I would return to the Metro and would definately recommend it to others.
5 out of 5
Recommended
for Everyone
by A verified traveller

great location, very clean, kids friendly

Posted 8-Jun-2014
it is kind of homy. very clean. newly remodeled. The only issue is that it is in new york downtown (noise) and by a highway (with cars running by seems non stopping). It was not a problem for most of us. But my mom had a hard time falling asleep b/c of the car noise.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel near to Times Square

Posted 1-Jun-2014
Good experience, however no breakfast..hotel staff are helpful