Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by cdub

Once, or three times, in a lifetime

Posted 25-Mar-2014
Pros: floor to ceiling windows and chair to take it all in deep bathtub with city views beautifully appointed rooms The staff The coffee
Cons: Free wifi. Pls give me a break.
Location: Everything is close by and the park and the subway.
I loved everything. The staff made everything I wanted (except for free wifi) easy and done.
4 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 8-Nov-2013
5 out of 5
Recommended
for Everyone
by Diane

Weekend getaway

Posted 21-Oct-2013
Pros: BEAUTIFUL SUITES, LOCATIONS, VIEWS OF NYC OR HUDSON RIVER
Cons: be part of SPG so its members get upgades and more points
Location: ALL IS NEAR WITHING A 5 AVENUES PERFECT LOCATION
BEAUTIFUL HOTEL LOCATED ON COLUMBUS CIRCLE AND SHOPS Hotel is locaten on the 35th floor beautiful view of NYC and across from Central Park, close to EVERYTHING Room is for a king and its king this hotel is outstanding below you have the Columbus Circle Shops it is a mall with all high end stores Restaurants and bars very nice I will definitely stay here again
5 out of 5
Recommended
by Glenn from New York

My favourite hotel in New York

Posted 26-Aug-2013 on Hotels.com
Another great stay in the MO NY, I've been back here many times and it's always great. They have flawless service, a very good restaurant (try the Waygu beef) and the lobby bar has one of the best views in Manhattan. Concierge are excellent too.
5 out of 5
Recommended
by SEAN from FLORIDA

amazing stay

Posted 14-Aug-2013 on Hotels.com
STAFF WAS EXCELLENT, ROOM WAS BEAUTIFUL, COULDNT GET BETTER
5 out of 5
Recommended
for Shopping
by A verified traveller

This traveller left a rating score only Posted 13-Aug-2013 on Hotels.com
5 out of 5
Recommended
for Families
by arl from Oregon

An oasis in New York

Posted 7-Aug-2013 on Hotels.com
The hotel was wonderful to stay out with beautiful views of Central Park. Very clean, excellent service and a wonderful breakfast service.
5 out of 5
Recommended
for Families
by A verified traveller

Perfect View of the Fireworks

Posted 10-Jul-2013 on Hotels.com
We booked to room to see the 4th of July fireworks, and it was perfect. All staff were welcoming and efficient, the room was beautiful. Was sad to leave the morning of the 5th and go back to reality.
5 out of 5
Recommended
for Business Travellers
by Sid from New York

Excellent, world class hotel

Posted 4-Jul-2013 on Hotels.com
Everything was fabulous, from the room to the service.
5 out of 5
Recommended
for Everyone
by Bouba from Washington, DC

Amazing Time at the Mandarin Oriental

Posted 30-Jun-2013
Pros: The room. The lounge and the spa both with breathtaking views of the city !!!
Location: There is mall right in the same vicinity so it is easy to get access to a lot of merchandise. Central Park is right in front of the hotel.
It was a very good experience. The room layout was off the top and the staff were actually eager to help with any questions or concerns. I love it and I strongly recommend it !!!