Ratings based on 128 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
93% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New York City

Like home away from home. Only better.

Posted 3-Dec-2014
My family and I have been guests at the Mandarin over Thsnksgiving for the past 11 years. The staff knows us and treat us like family. They are the most professional and friendly staff we have ever met. We look forward to this trip every year. We stop by several times throughout the year for lunch as well. It's a real treat.
5 out of 5
Recommended
by Sanaz

This traveller left a rating score only Posted 4-Sep-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveller

Outstanding location. Outstanding services

Posted 17-Jun-2014
It's highly recommended hotel. The location is outstanding. Very nice services and very nice food.
3 out of 5
by BillVfrom New Jersey

disappointing

Posted 18-May-2014
Pros: Location
Cons: They should not be closing off the lounge and blasting music that can be clearly heard in the restaurant.
Lounge was closed for a private party so there was no access to that. A separate party was being held on the 36th floor with music with a thumping base that made eating at Asiate feel like I was at a 13-year old's birthday party. Assigned room on 38th floor had a very pedestrian view of nearby buildings and the Hudson River if you looked in between buildings. Asiate was good but over priced for what you get. Staff very nice.
5 out of 5
Recommended
by Vanessafrom Maine

Great hotel close to central park

Posted 25-Mar-2014 on Hotels.com
Amazing hotel. Phenomenal guest service.
5 out of 5
Recommended
for Everyone
by cdub

Once, or three times, in a lifetime

Posted 25-Mar-2014
Pros: floor to ceiling windows and chair to take it all in deep bathtub with city views beautifully appointed rooms The staff The coffee
Cons: Free wifi. Pls give me a break.
Location: Everything is close by and the park and the subway.
I loved everything. The staff made everything I wanted (except for free wifi) easy and done.
5 out of 5
Recommended
for Families
by Momto2kiddosfrom Massachusetts

Everything about this hotel is perfect

Posted 12-Mar-2014 on Hotels.com
This place was absolutely perfect. The rooms are all up really high, beyond floor 35 (the lobby) so our room had a beautiful view of the city and was quiet. The service is incredible, the rooms are clean and the bed was so comfortable. The bathrooms are spacious and modern. This hotel never disappoints and I got a great rate on hotels.com.
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 26-Feb-2014 on Hotels.com
5 out of 5
Recommended
for Overnight Stay Before Destination
by Frodefrom Norge

Fantastisk hotel med tanke på beliggenhet,service

Posted 22-Feb-2014 on Hotels.com
Meget god service, og en beliggenhet med Central Park og et godt shopping strøk. Kan anbefales på det beste. Flott spa og fitness
5 out of 5
Recommended
for Families
by A verified traveller

Huippuhotelli keskellä New Yorkia

Posted 10-Nov-2013 on Hotels.com
Tyylikäs huipputason hotelli loistavalla sijainnilla Central Parkin kupeessa. Ostoskadut kävelyetäisyydellä, metro aivan hotellin sisäänkäynnin tuntumassa. Loistava palvelu, hyvä ruoka ja aamiainen. Hieno kuntosali ja iso uima-allas. Suosittelen!