Ratings based on 2,921 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
89% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Raleigh, NC

Great Hotel

Posted 22-Apr-2015
Pros: Very convenient to La Guardia and Advantage rent a car.
Cons: It is too expensive to park.
The staff was friendly and accommodating. The room was updated and the beds were very comfortable.
3 out of 5
by A verified traveller

Posted 19-Apr-2015
A looks like they renovated top floors and did not even check the hot water temperature and the shower and sink water is either too hot too cold . lighting is too dim in the room no food service after 12 and it is an airport hotel ! only one take out place to work with after 12 due to the area and food is not great . overall needs lots of improvements in service . only good thing is it is near to the airport !
Comment from Hotel Management
23-Apr-2015 by Effie Mikedis, Hotel Management
Thank you for your business and for sharing your experience. We do value your comments and will be addressing the issues toward improving overall guest satisfaction. Thank you again and travel safe.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Joelle

Looking forward to coming back!!!!!!

Posted 18-Apr-2015
Hotel staff!! Dennis got me an early check in spite of the fact that I booked on line only 5 mins before walking through the door. Bellmen, Paul (PM), Jose (AM) class act!! Efficient, effective & pleasant.
Comment from Hotel Management
23-Apr-2015 by Effie Mikedis, Hotel Management
Thank you for your business and for sharing your experience. We are thrilled to hear that we exceeded your expectations by getting you checked in early. We will be sure to share your comments with our staff. Travel safe .
3 out of 5
Recommended
for Everyone
by A verified traveller

Conveniently located to Laguardia Airport.

Posted 9-Apr-2015
Pros: Bar, pool, hotel lobby (even though under renovations), close to airport, shuttle service.
Cons: Attention to guest requests for servicing rooms.
Hotel is in process of renovations, which I'm sure after complete will give it the spruce up it requires Some issues not addressed promptly, while apologies were offered, there were no inclinations to make a dissatisfied guest, happy. Requests were made several times for services, and none were addressed. Had to go in search of toiletries, more than once, room was extended by one day, but this was not registered, so keycards did not work and room was not serviced. Overall a good stay, but would expect "better" service if I were to return. The Bar staff were awesome, professional and attentive.
Comment from Hotel Management
23-Apr-2015 by Effie Mikedis, Hotel Management
Thank you for taking the time to share your experience at the LaGuardia Plaza Hotel. We are thrilled to hear that overall you had a good stay. We do value your comments and will be sure to address your concerns towards improving overall guest satisfaction. We hope to see you soon. Travel safe.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

Close to Airport

Posted 9-Mar-2015
Good hotel. Clean room. What I disliked was that the walls are hollow resulting in me hearing everything happening next door. Wasn't to sure why there would be a deposit on using the microwave or fridge.
Comment from Hotel Management
23-Apr-2015 by Effie Mikedis, Hotel Management
Thank you for your business and your comments. Thank you for your generous comments. The microwave and fridge fee is a one time $20.00 fee for use of a fridge or microwave. We look look forward to seeing you soon. Travel safe.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Washington, DC

close to the airport but also very accommodating

Posted 25-Feb-2015
Pros: Its location and its pleasant staff. The room was fine and the food at the bar was surprisingly tasty. I will stay there again.
Location: Come on: New York has everything!
Only a night but a pleasant one. I came in to give a lecture and had no idea how to get to the lecture site but they got me there without a glitch. I had a light meal and it was fine. The room was basic but clean and comfortable. Overall, a fine place, especially if one wants to be near to the airport.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom b

One night

Posted 19-Feb-2015
We asked for a queen but got two full size beds they booked wrong
5 out of 5
Recommended
for Everyone
by A verified traveller

Business Trip

Posted 16-Feb-2015
Cons: Waiting to see the renovations
Hotel of choice for my travel needs in New York. Perfect as always
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Queens. NY

Great getaway

Posted 12-Feb-2015
First time visit. Excellent customer service. I called in to say I would be arriving late. Customer service representative was extremely helpful considering the weather. My stay was relaxing. I definitely will recommend LaGuardia plaza hotel to all my friends. Price was reasonable and comfort was priority for me.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

Perfect Location

Posted 11-Feb-2015
Pros: Location - and a majority of the staff were nice.
Cons: Free Breakfast would be nice!
Location: Perfect location for flights to/from LGA.
This hotel has location. If you are traveling to/from LGA, you are in a perfect spot. Definitely not the most "upscale" hotel - but fine for 1 or 2 nights. The food at the bar/restaurant was good (but a little expensive - not terrible). They don't offer room service (so you have to go down to pick it up yourself). The shuttle to/from LGA is reliable even at the early morning hours. The majority of the staff was extremely nice. Only 1 individual was a bit "annoying." There is one bad apple in every bunch! Overall, nice hotel. However, I felt it was a bit on the pricy side for what I got. Breakfast is NOT free. It is expensive. Consider going elsewhere for breakfast. They have an Au Bon Pain in LGA right after security.