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Reviews of La Quinta Inn & Suites by Wyndham Brooklyn Downtown

2.5 out of 5
La Quinta Inn & Suites by Wyndham Brooklyn Downtown
533 3rd Ave, Brooklyn, NY

Reviews

7.6

Good

Rating 10 - Excellent. 295 out of 1000 reviews" "
Rating 8 - Good. 360 out of 1000 reviews" "
Rating 6 - Okay. 177 out of 1000 reviews" "
Rating 4 - Poor. 96 out of 1000 reviews" "
Rating 2 - Terrible. 72 out of 1000 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Annette

Liked: Cleanliness
Unfriendly front desk clerk upon arrival, breakfast was poor.
Stayed 2 nights in Jan 2023
Response from La Quinta Inn on Jan 20, 2023
Thank you taking the time to write us.Our sincerest apologies for the inconvenience you experienced. We are under new management, Going forward we will always strive to give the best service to our guests and we are sorry that we did not meet your expectations. We will make sure we share the feedback with our staff to ensure it does not happen again.Thank you for your consideration.

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Rooms were clean. Free breakfast is the same each day. Breakfast buffet was hot and well cared for. We choose this LaQuinta because it is close to family.
Response from La Quinta Inn on Jan 20, 2023
We are delighted to read your feedback the team will be thrilled to hear these kind words. It is truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back.Thank you for your consideration.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Response from Jonathan C. General Manager on Jan 6, 2023
We are delighted to read your feedback the team will be thrilled to hear the kind words. It is truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back.Thank you for your consideration.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, clean, comfortable and quiet.
Response from Jonathan C. General Manager on Jan 6, 2023
We are delighted to read your feedback the team will be thrilled to hear these kind words. It is truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back.Thank you for your consideration.

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Dexter

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel in a convenient location with easy access to public transportation to Manhattan and other areas. There is a really nice Peruvian restaurant across the street. Whole Food located close by on foot. Close to Park Slope and Prospect Park. The only complaints I'd mention are the rooms are small, especially the bathroom. And there wasn't a single hook or rack to hang towels to dry. But I would certainly recommend this place to stay in Brooklyn.
Response from La Quinta Inn on Jan 3, 2023
Glad to hear you enjoyed your experience here at La Quinta by Wyndham Downtown Brooklyn. Warm regards,La Quinta Guest Services

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness
Staff not always immediately available at front desk at night. Large crack in the bathroom sink and water control handle loose in shower.
Response from La Quinta Inn on Jan 3, 2023
Thank you taking the time to write us.First of all our sincerest apologies for the incovenience you experienced. We always strive to give the best service to our guests and we are sorry that we did not meet your expectations. We will make sure we share the feedback with our staff to ensure it does not happen again.We hope to see you soon to change your expectations.La Quinta Guest Services

6/10 Okay

Jonathan

Stayed 1 night in Dec 2022
Response from La Quinta Inn on Jan 3, 2023
Thank you taking the time to share your feedback.We hope your stay met your expectations and to see you again soon.La Quinta Guest Services

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our overnight stay.
Our room was fine except that the bedside lamps didn’t work. Our stay was for one night only. Their were several good restaurants nearby which was a plus for us.
Stayed 1 night in Dec 2022
Response from La Quinta Inn on Jan 3, 2023
We are delighted to read your feedback. It is truly our pleasure to be of service to you. Our apologies for the maintenance issue that happened during your stay. We will share your feedback with the staff to ensure that this does not happen again.We look forward to having you back.Warm regards,La Quinta Guest Services

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away
This was the worst hotel start I've ever had. The room was basement level and smelled like urine. We went out and later came back only to find our door wide open - I guess housekeeping had come in to clean and then just didn't bother to close the door behind them? I informed the front desk when I got back and they just shrugged and told me the rooms "didn't all lock well". On top of that, they double charged me for the room. I can't get the manager to call back, and they've informed my bank that i stayed in two different rooms, so the charges still stand. I wouldn't wish a stay at the La Quinta Inn on my worst enemy.
Stayed 1 night in Nov 2022
Response from La Quinta Inn on Dec 27, 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the door was left open. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Cesar AlcaideGMLa Quinta Innlq6328gm@gmail.com(718) 832-4747

6/10 Okay

Ikye

Stayed 1 night in Dec 2022
Response from Front Desk on Dec 15, 2022
Thank you for choosing La Quinta Inn

6/10 Okay

Brice

Travelled with partner
Liked: Property conditions & facilities
Very overpriced relative to the condition of the hotel and amenities offered. Because it's NYC, they think they can charge a premium amount for a bare bones hotel in mediocre condition.
Stayed 2 nights in Dec 2022
Response from Front Desk on Dec 14, 2022
We do apologize about your stay not being up to La Quinta Inn standards. With this feedback in mind, we would love for you to return and aim to make your next stay most enjoyable.

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The stay was nice
Stayed 1 night in Dec 2022
Response from Front Desk on Dec 14, 2022
Thank you for choosing La Quinta Inn!

2/10 Terrible

Pryce Gary

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2022

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
Construction Zone
It was one of the worst hotel experiences I have ever had—not based on the cleanliness of the room or amenities, but the fact that loud, booming road construction was taking place all night, and I barely slept. It started around 8pm and was still going on when I left at 8am. The crew had bright working lights that beamed into my window on top of the noise. I would highly recommend calling the hotel to find out if there is construction underway prior to staying at this location.
Stayed 1 night in Dec 2022
Response from Front Desk on Dec 14, 2022
We do apologize about your stay not being up to La Quinta Inn standards. With this feedback in mind, we would love for you to return and aim to make your next stay most enjoyable.

8/10 Good

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice but surrounding area didn’t have dining or entertainment
Response from Front Desk on Dec 6, 2022
Hello Ernest,Thank you for choosing La Quinta Inn! We would love to recommend some nearby restaurants and activities the next time you stop by.

8/10 Good

Nature

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant, parking was a breeze (however, I wish there were in and out privileges), and walking distance from a lot of great spots! The bathroom doors don't lock, the refrigerator makes so much noise (I didn't know it was the fridge until the morning), and the beds are very springy and noisy. Nonetheless, it was an overall comfortable stay!
Stayed 1 night in Dec 2022
Response from Front Desk on Dec 14, 2022
Thank you for choosing La Quinta Inn! With this feedback in mind, we would love for you to return and aim to make your next stay most enjoyable.

8/10 Good

David

8/10 Good

Oneika

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was most importantly clean. The facilities felt safe, warm and welcoming. It could do with a little bit of update but it was fine for its price point. I appreciated its warm shower and fridge in the room. I also saw they had breakfast but its a bit too early for me - 6am to 9am. the are around was my main concern as it is bit lonely at night since it is surrounded by car repair stores and gas station and garage. It is about 10 minutes walk from the subway if you tale the safer longer route through the neighbourhood and on the main road. Don't take the shortest route which passes under a bridge and lonely street. The subway is very convenient though as you can take one train straight into Manhattan's key sites and take it to the ariport connection.
Stayed 2 nights in Nov 2022
Response from La Quinta Inn Front Desk on Nov 24, 2022
Good morning Oneika,Thank you for choosing La Quinta Inn for you stay in Brooklyn. We appreciate all of your feedback and will keep this in mind for future stays. Happy Holidays

8/10 Good

Nicole

Stayed 7 nights in Nov 2022

10/10 Excellent

Eddie

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hospitality was great!
Stayed 2 nights in Nov 2022
Response from LaQuinta Inn Front Desk on Nov 21, 2022
We're glad you enjoyed your stay. Please visit us again soon!

8/10 Good

mayumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Front Desk on Nov 19, 2022
Thank you for choosing LaQuinta Inn :)

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful little hotel in Brooklyn. Convenient to subway. Cute clean rooms. Nice staff. Will definitely be staying here again when I head up. Only noise is expected NY traffic sounds. Nice view of Freedom Tower from my room.
Stayed 3 nights in Nov 2022
Response from LaQuinta Inn Front Desk on Nov 19, 2022
We're so glad you've enjoyed your stay! Please visit us again :)

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Front Desk on Nov 19, 2022
Thank you for choosing LaQuinta Inn

10/10 Excellent

Steven, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No smoke
Response from Front desk on Nov 19, 2022
Yes, we are a non-smoking property. Thank you for choosing LaQuinta Inn

10/10 Excellent

Hassan

Stayed 1 night in Oct 2022

6/10 Okay

Joseph

A bit disappointed
We paid over $225 a night with taxes and fees and got a very small basement room with barely any natural light.
Stayed 5 nights in Oct 2022
Response from Front Desk on Nov 19, 2022
We are sorry to hear your experience wasn't up to LaQuinta Inn standard. We will be sure to keep this in mind towards future stays. Thank you for choosing LaQuinta Inn.

10/10 Excellent

Caroline

Stayed 2 nights in Oct 2022

6/10 Okay

Alison

Liked: Cleanliness, staff & service
My room with a king bed was very small- almost no floor space. The bathroom had no towel racks. There was outdoor noise( not the hotel’s fault) one night. Hotel lobby is dreary and depressing. Breakfast food is low quality. I don’t like to I give bad reviews but this is just a mediocre place to send $60O for 2 nights
Stayed 2 nights in Oct 2022
Response from Front Desk on Nov 19, 2022
We are sorry to hear your experience wasn't up to LaQuinta Inn standard. We will be sure to keep this in mind towards future stays. Thank you for choosing LaQuinta Inn.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from La Quinta Inn on Oct 24, 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Joseph

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay ! Nice people working the front desk
Stayed 1 night in Oct 2022
Response from La Quinta Inn on Oct 24, 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Grzegorz

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2022

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Actually, it’s not a bad hotel.
Stayed 3 nights in Oct 2022
Response from La Quinta Inn on Oct 24, 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Ricardo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is the worst I have ever experienced. I could not travel due to hurricane Ian and the property manager refused to help me.
Stayed 3 nights in Sep 2022
Response from Front Desk on Nov 19, 2022
We are sorry to hear your experience wasn't up to LaQuinta Inn standard. We will be sure to keep this in mind towards future stays. Thank you for choosing LaQuinta Inn.

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, room comfort
Hotel reasonable for location
Hotel price was reasonable considering location, car parking a little expensive at $38 per day. Hotel handy for subway to Manhattan and local diners.
Stayed 2 nights in Sep 2022
Response from La Quinta Inn on Oct 10, 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel was both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.

4/10 Poor

kathleen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a non smoking facility but there were definitely people smoking on the 4th floor. Our room smelled like cigarettes masked by some cleaning products. It was awful.
Stayed 2 nights in Sep 2022
Response from La Quinta Inn on Oct 10, 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your overall stay at our hotel was both unpleasant and uncomfortable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Edit Remove

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Staff was kind and accommodating. Bed was comfortable Walking distance to many good restaurants. Would stay again!
Stayed 2 nights in Sep 2022
Response from La Quinta Inn on Oct 10, 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel was both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.

8/10 Good

Marley

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very convenient location in Brooklyn. The room was small but this is standard for NYC and wasn’t out of the ordinary. Bedding, bathroom was clean but I did make use of the desk and noted under it was super dirty. The walls were also pretty marked up and dirty. There was a mini fridge in the room which was nice. We didn’t try the breakfast. Overall this worked well for our short trip.
Stayed 2 nights in Sep 2022
Response from La Quinta Inn on Oct 10, 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel was both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient pre-cruise stay.
Stayed 1 night in Sep 2022
Response from La Quinta Inn on Sep 20, 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Brooklyn.
Stayed 2 nights in Sep 2022
Response from La Quinta Inn on Sep 13, 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Trasha-Ann

Travelled with partner
Liked: Cleanliness, staff & service
ok property for a short visit. room was small but very much in line with New Yorks expectations..Clean room and bathroom. AC didnt work well and was very loud. We plugged it out and back in a few times and that helped with reducing the noise for a short bit. Parking is tight really none close by the hotel. You will most likely be paking blocks away. Overall decent place to stay.
Stayed 2 nights in Sep 2022
Response from La Quinta Inn on Sep 13, 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Updated
Terrific renovation
Stayed 2 nights in Sep 2022
Response from La Quinta Inn on Sep 13, 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Chester

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Stay Here Again
Nice hotel. Comfortable clean room. Was used for a quick trip so it was more than adequate for the need. Location was good easy access to where I wanted to go
Stayed 1 night in Sep 2022
Response from La Quinta Inn on Sep 9, 2022
hank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

BOB IN

Stayed 1 night in Aug 2022
Response from La Quinta Inn on Sep 9, 2022
hank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

luis

Travelled with family
Liked: Cleanliness, room comfort
Not enough parking
The hotel states that they have parking; they only have a lot with about 10 spots. This was a big deal for me, since one of the main reasons why I booked it was due to parkingZ I ended up having to park in the street, and getting a $95 ticket.
Stayed 1 night in Aug 2022
Response from La Quinta Inn on Sep 9, 2022
hank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

William

Travelled with family
Disliked: Room comfort
Not for me
Better hotels around , rooms small,dated and area a little edgy at night
Stayed 2 nights in Aug 2022
Response from La Quinta Inn on Sep 9, 2022
hank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Melyza

Travelled with family
Liked: Cleanliness, staff & service
It was what I payed for it was pretty small but for the price I payed it was that bad
Stayed 1 night in Aug 2022
Response from La Quinta Inn on Sep 9, 2022
hank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.