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Hotel Stanford – Avis

3 out of 5
Hotel Stanford
43 W 32nd St, New York, NY

Avis

7,6

Bien

Note de 10 – Excellent, d’après 23 avis sur 83." "
Note de 8 – Bien, d’après 29 avis sur 83." "
Note de 6 – Acceptable, d’après 20 avis sur 83." "
Note de 4 – Médiocre, d’après 8 avis sur 83." "
Note de 2 – Terrible, d’après 3 avis sur 83." "

7,8/10

Propreté

8,2/10

Service et personnel

7,0/10

Commodités

7,2/10

État et installations de l’hébergement

Avis

6/10 – Acceptable

NADIA

Voyage en famille
Points forts : Propreté, confort de la chambre
Nadia
Decevant niveau situation Quartier koreen Personne ne parle francais merci aux haïtiens de nous aider Attention si vous reglez sur place il debite 1 nuit et à votre arrivé le solde mais il ne l enregistre pas sur l l'ordinateur donc au moment de partir il vous reclame le solde Nous avions heureusement une carte debit immédiat mais nous avons du nous facher et telephoner à hotel.com
Séjour de 2 nuits en décembre 2019
Reservation a répondu le 7 janv. 2020
Thank you for sharing your experience with us. We are disappointed to hear that the experience was not as pleasant as it can be. We are truly sorry for the trouble that you had experienced and we hope you will give us another chance to provide you with the true Stanford Hotel experience you deserve from us.

6/10 – Acceptable

HYUN JUNG

위치는 아주 좋아요. 지하철 바로 가깝고,코리아타운안에 있어요. 건물은 오래되었어요. 알고 가심되고요. 좁은 복도, 카펫...좁은 방... 전망도 없어요. 하지만, 맨하튼 미드타운 완전 위치 좋은 걸로 만족해요. 맨하튼 숙소 비싼거 감안하면 전 나름 만족하고 여행다녔습니다.
Séjour de 6 nuits en février 2020

6/10 – Acceptable

Jiaqi

Séjour de 1 nuit en mars 2020

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fantastiska dagar i New York!
Séjour de 4 nuits en mars 2020

4/10 – Médiocre

Voyageur vérifié

Points faibles : État et installations de l’hébergement, confort de la chambre
Ehhh
It was super disappointing! The room was so small and so was the bathroom. The breakfast area was crowded and there was little variety. The outlets weren't working and the heat was broken making our stay super hot. I also woke up with two small bites from something. I would not recommend.
Séjour de 1 nuit en février 2020
Reservation a répondu le 8 mars 2020
Thank you for sharing your comments, and please accept our apologies for all of the issues you experienced with us. You are right to expect much better from us, and allow me to preface this by assuring you that I have relayed all of your concerns to each of our management teams for actions to be taken. We will use your comments as our training tools to provide better services in the future. . We are disappointed to hear that the experience was not as pleasant as it can be. We are truly sorry for the trouble that you had experienced and we hope you will give us another chance to provide you with the true Hotel Stanford experience you deserve from us.

6/10 – Acceptable

MYOEUN

Séjour de 4 nuits en février 2020

10/10 – Excellent

Jaebeom

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en février 2020
Reservation a répondu le 15 févr. 2020
Thank you for your wonderful review! We hope to see you again soon.

10/10 – Excellent

Hoonjong

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en février 2020
Reservation a répondu le 16 févr. 2020
Thank you for your wonderful review! We hope to see you again soon.

10/10 – Excellent

Javon

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2020
Reservation a répondu le 16 févr. 2020
Thank you for your wonderful review! We hope to see you again soon.

8/10 – Bien

Jisook

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
직원분들이 너무 친절하였습니다
Séjour de 2 nuits en janvier 2020
Reservation a répondu le 26 janv. 2020
Thank you for your wonderful review. We are delighted you found Hotel Stanford was perfect for what you wanted. Thank you for recognizing our employees are being helpful and friendly. It will inspire our team to continue creating memorable experiences for our guests. We look forward to having the pleasure of welcoming you back for an even better stay at Hotel Stanford.

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en janvier 2020
Reservation a répondu le 18 janv. 2020
Thank you for your review and taking time to share your feedback. It was a pleasure to have you stay with us.

8/10 – Bien

lee

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Large room, underwhelming breakfast
We booked a junior suite at the last minute during the busy holiday week & the room was big by NYC standards! Much bigger than the two nearby Hilton Garden Inns we'd stayed in during the same trip. The only thing that made it a little uncomfortable was the room was too warm. We tried turning the thermostat as low as it would go, and it didn't seem to make a difference. We finally cracked a window to cool the room down, which made it a little noisy. The included breakfast was a little underwhelming too - instead of a buffet-style (even if it's just a continental breakfast), the breakfast was plated. Each plate contained a little half ham & cheese sandwich on white bread, a piece of fruit & a low-fat Yoplait (or something similar, can't remember) that was sweetened with artificial sweeteners, which we avoid at all costs. You also couldn't take the plate back to your room, you had to either find a place to eat in the tiny dining room or leave the plate and carry the food to your room. We were there only one night, but if we'd stayed longer, we would have skipped the breakfast & found a bagel somewhere else.
Séjour de 1 nuit en décembre 2019
Reservation a répondu le 14 janv. 2020
Thank you for sharing your comments, and please accept my apologies for all of the issues you experienced with us. You are right to expect much better from us, and allow me to preface this by assuring you that I have relayed all of your concerns to our management team for serious actions to be taken. We will use your comments as our training tools to provide better services in the future. Regards,

8/10 – Bien

Voyageur vérifié

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Pueden mejorar el servicio que ofrecen los empleados en el desayuno
Séjour de 1 nuit en décembre 2019
Reservation a répondu le 12 janv. 2020
Good afternoon, Thank you for your review and taking time to share your feedback. It was a pleasure to have you stay with us. Regards,

10/10 – Excellent

STEFANIA

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2020
Reservation a répondu le 31 janv. 2020
Thank you for your review! It was a pleasure to have you stay with us. We look forward to having the pleasure of welcoming you back for an even better stay at Stanford Hotel next time.

10/10 – Excellent

Eugene

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2020
Reservation a répondu le 31 janv. 2020
Thank you for your wonderful review. We are glad you have included our hotel as part of your vacation. It was a pleasure to have you stay with us. We look forward to having the pleasure of welcoming you back for an even better stay at Stanford Hotel next time.

10/10 – Excellent

jay

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2019
Reservation a répondu le 29 janv. 2020
Thank you for your wonderful review and for taking the time to share your feedback. It was a pleasure to have you stay with us. We appreciate your feedback! We look forward to having the pleasure of welcoming you back for an even better stay at Stanford Hotel next time.

10/10 – Excellent

jay

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Small but very decent and nice hotel. Very kind and convenient in the city. Best.
Séjour de 1 nuit en décembre 2019
Reservation a répondu le 3 janv. 2020
Thank you for your wonderful review and taking time to share your feedback. It was a pleasure to have you stay with us. We are delighted you found Hotel Stanford was perfect for what you wanted. We look forward to having the pleasure of welcoming you back for an even better stay at Hotel Stanford.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ubicación buena fácil de llegar acogedor y bonito bar
Séjour de 1 nuit en décembre 2019
Reservation a répondu le 3 janv. 2020
Thank you for your wonderful review and taking time to share your feedback. It was a pleasure to have you stay with us. We are delighted you found Hotel Stanford was perfect for what you wanted. We look forward to having the pleasure of welcoming you back for an even better stay at Hotel Stanford.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en décembre 2019
Reservation a répondu le 23 déc. 2019
Thank you for your wonderful review and for taking the time to share your feedback. It was a pleasure to have you stay with us. We look forward to having the pleasure of welcoming you back for an even better stay at Hotel Stanford.

8/10 – Bien

Brittany

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2019
Reservation a répondu le 30 déc. 2019
Thank you for your wonderful review and taking time to share your feedback. It was a pleasure to have you stay with us.

10/10 – Excellent

Carlie

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely stay in a great location! Very central to everything. Staff is so nice
Séjour de 2 nuits en décembre 2019
Reservation a répondu le 20 déc. 2019
Thank you for your wonderful review and taking time to share your feedback. It was a pleasure to have you stay with us. We are delighted you found Hotel Stanford was perfect for what you wanted. Thank you for recognizing our employees are being helpful and friendly. It will inspire our team to continue creating memorable experience for our guests. We look forward to having the pleasure of welcoming you back for an even better stay at Hotel Stanford.

10/10 – Excellent

Kathleen

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good location! Very friendly staff!
Séjour de 1 nuit en décembre 2019
Reservation a répondu le 23 déc. 2019
Thank you for your wonderful review and for taking the time to share your feedback. It was a pleasure to have you stay with us. We are delighted you found Hotel Stanford was perfect for what you wanted. Thank you for recognizing our employees are being helpful and friendly. It will inspire our team to continue creating memorable experiences for our guests. We look forward to having the pleasure of welcoming you back for an even better stay at Hotel Stanford.

10/10 – Excellent

Annette

Séjour de 1 nuit en août 2019

4/10 – Médiocre

Elizabeth

Voyage d’affaires
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Not worth the money
This hotel is NOT worth the amount they are charging. It hasn't been updated since the 70s, it seems. Or maybe the 80s, to be generous. The staff is kind, but the hallways are dingy, the carpets are dirty. Just overall no - other than the location, which is good.
Séjour de 1 nuit en décembre 2019
Reservation a répondu le 13 déc. 2019
Thank you for your thorough feedback and please accept our deepest apology as your experience at our hotel was not up to your expectations. Thank you for sharing your experience with us. Your comments have been shared with our Management Team.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en décembre 2019
Reservation a répondu le 13 déc. 2019
Thank you for your review and for taking the time to share your feedback. It was a pleasure to have you stay with us!

6/10 – Acceptable

Dee

Voyage de couple
Points forts : Propreté, service et personnel
It had a nice lounge. The property was dated and the complimentary breakfast was a little strange. The bed was comfortable. But, I wouldn’t do a repeat stay
Séjour de 1 nuit en décembre 2019
Reservation a répondu le 30 déc. 2019
Thank you for your thorough feedback and please accept my deepest apology as your experience at our hotel was not up to your expectation.

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel et commodités.
somewhat old but generally clean. also staffs seem well-trained and warm-hearted!!
Séjour de 1 nuit en novembre 2019
Reservation a répondu le 4 déc. 2019
Thank you for your review! We are delighted you found Hotel Stanford was perfect for what you wanted. Thank you for recognizing our employees are being helpful and friendly. It will inspire our team to continue creating memorable experiences for our guests. We look forward to having the pleasure of welcoming you back for an even better stay at Hotel Stanford.

2/10 – Terrible

Voyageur vérifié

Voyage d’affaires
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Avoid this hotel - it can only be described as a Flea Bag. I booked what was supposed to be a three star hotel and it's one star at best. Expedia is looking into this for me. I was not expecting much but after checking in and going up to a tiny dungy room on a dirty corridor with no updates done to the room from what it must have looked like in the 1930's, I could not stick it out and left. Desk clerk who was nice a check in could not do anything for me and there is no manager. The pictures shown in Expedia don't map at all to what I saw at the hotel. Maybe they have a few nice floors or rooms, but my advice is to not take the chance.
Séjour de 1 nuit en novembre 2019
Reservation a répondu le 23 nov. 2019
Good afternoon, We have received your message and we were sorry to hear that. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. After we searched from Expedia, we did not find any differences with our room category. Would you please provide us more details? Regards,

6/10 – Acceptable

Geoff

Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en novembre 2019
Reservation a répondu le 13 nov. 2019
Thanks for staying with us. If you have any comments, please let us know. Regards,

8/10 – Bien

Voyageur vérifié

Séjour de 2 nuits en octobre 2019
Reservation a répondu le 6 nov. 2019
Thanks for staying with us and for your wonderful review rating! We hope you enjoyed your stay with us and choose to stay with us again for your future New York journey. If you have any comments, please let us know.

8/10 – Bien

Elizabeth

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2019
Reservation a répondu le 31 oct. 2019
Thank you for your wonderful rating. We hope you enjoyed your stay and choose us once again for your future stays. If you have any other comments, please let us know.

10/10 – Excellent

Peter

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en octobre 2019
Reservation a répondu le 31 oct. 2019
Thank you for your wonderful rating! We hope you enjoyed your stay and choose us once again for your future stays.

4/10 – Médiocre

Scott

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Confort de la chambre
Séjour de 3 nuits en octobre 2019
Reservation a répondu le 31 oct. 2019
Thank you for your feedback and please accept my deepest apology as your experience at our hotel was not up to your expectations. We would appreciate the opportunity to discuss your comments further so we can examine the issues you experienced.

6/10 – Acceptable

Edward

Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
swings and roundabouts
Lobby fine and up to date, coffee shop and restaurant ok too, location very handy for mid-town. But, like with many 'traditional' NY hotels, the rooms themselves were tired and showing their age. Cost to bring up to 2019 standards would be colossal. Also, it only had one lift. If you are on the 12th floor, this lift is often a stopper going up and down, especially at rush hour mornings and evenings. One day I walked down 12 floors faster than the lift could come and get me. And the cost - very 'NY'.
Séjour de 2 nuits en octobre 2019
Reservation a répondu le 14 nov. 2019
Thank you for sharing your comments, and please accept my apologies for all of the issues you experienced with us. Thank you for sharing your experience with us. Your comments have been shared with our Management Team.

10/10 – Excellent

Patricia

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Happy traveler
Staff was very helpful, clean room and the location is perfect for subway, sites and shopping
Séjour de 1 nuit en octobre 2019
Reservation a répondu le 13 oct. 2019
Thank you for your wonderful review and taking time to share your feedback. It was a pleasure to have you stay with us. We are thrilled to hear that you would stay with us again, please return again soon. We look forward to having the pleasure of welcoming you back for an even better stay at Hotel Stanford next time. Best regards,

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Night in the City
Nice hotel with lovely wine bar. Clean and serviceable hotel.
Séjour de 1 nuit en octobre 2019
Reservation a répondu le 13 oct. 2019
Thank you for your wonderful review and taking time to share your feedback. It was a pleasure to have you stay with us. We are thrilled to hear that you would stay with us again, please return again soon. We look forward to having the pleasure of welcoming you back for an even better stay at Hotel Stanford next time. Best regards,

4/10 – Médiocre

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Disappointing
Hotel was located in a dirty area of town street was filthy. Don't take pre bookings so ends up being more when converted to your currency
Séjour de 3 nuits en septembre 2019
Reservation a répondu le 6 oct. 2019
Thank you for your thorough feedback and please accept my deepest apology as your experience at our hotel was not up to your expectation. We would appreciate the opportunity to discuss your comments further so we can examine the issues you experienced.

8/10 – Bien

David

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good hotel, good location, good value.
Price was right. Location was good too. Breakfast so-so. Hotel is a little older hotel, but well kept and clean. I'd stay here again.
Séjour de 3 nuits en septembre 2019
Reservation a répondu le 6 oct. 2019
Thank you for your wonderful review and taking time to share your feedback. It was a pleasure to have you stay with us. We are thrilled to hear that you would stay with us again, please return again soon. We look forward to having the pleasure of welcoming you back for an even better stay at Hotel Stanford next time.

8/10 – Bien

Voyageur vérifié

Séjour de 1 nuit en septembre 2019
Reservation a répondu le 9 oct. 2019
Thank you for your wonderful rating. We hope you enjoyed your stay and choose us once again for your future stays.

6/10 – Acceptable

Malcolm

Voyage d’affaires
Points forts : Service et personnel, confort de la chambre
Séjour de 1 nuit en septembre 2019
Reservation a répondu le 13 oct. 2019
Thanks for staying with us. If you have any comments, please let us know. Regards,

6/10 – Acceptable

Youngbin

11층 배정된 방은 수압이 낮아서 불편했습니다 한국식당이 많아 위치는 좋았습니다
Séjour de 1 nuit en septembre 2019
Reservation a répondu le 6 oct. 2019
Thank you for your thorough feedback and please accept my deepest apology as your experience at our hotel was not up to your expectation. We would appreciate the opportunity to discuss your comments further so we can examine the issues you experienced. Please let us know if you have any other comments.

8/10 – Bien

Jing, Los Angeles

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
地点非常好，离地铁站，火车站都近，去各个景点都方便。无论是购物还是去上城还是下城的景点坐地铁非常方便。
Séjour de 5 nuits en septembre 2019
Reservation a répondu le 6 oct. 2019
Thank you very much for taking your time and sharing your experience on Expedia. We appreciate you recognize our convenient location, please return again soon. Regards,

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The bathroom seems newly renovated the doors however are old & heavy. Hallways are very narrow
Séjour de 1 nuit en septembre 2019
Reservation a répondu le 6 oct. 2019
Thank you for your thorough feedback and please accept my deepest apology as your experience at our hotel was not up to your expectation. We would appreciate the opportunity to discuss your comments further so we can examine the issues you experienced.

2/10 – Terrible

Voyageur vérifié

Voyage d’affaires
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Bed bugs were found in the bed of my Gest. This hotel should not have these kind of trouble.
Séjour de 3 nuits en septembre 2019
Reservation a répondu le 22 sept. 2019
Good afternoon, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are also very unhappy to hear about your inconvenience but please be advised that there is no evidence of bed bugs what so ever from our property. In addition, we have a new mattress with full protection of bed bugs. However, thank you for your thorough feedback and please accept my deepest apology as your experience at our hotel was not up to your expectation. Please reach out to us directly at reservation@hotelstanford.com if you would be willing to give us a chance to turn your experience around. With much appreciation,

6/10 – Acceptable

Rick

Voyage d’affaires
Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
I wasn't expecting a single bed nor a bathroom with mold and hair throughout the bathroom. Also, the plumbing was poor and the toilet didn't flush after going to the bathroom.
Séjour de 1 nuit en septembre 2019
Reservation a répondu le 22 sept. 2019
Good afternoon, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please accept our deepest apology as the image of our hotel was not up to your expectation. We will review about your issue with housekeeping team. Once again, we apologize for this issue and we hope you give us another chance when in the area. Regards,

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Thanks to Expedia i got this room at an amazing price
Séjour de 1 nuit en septembre 2019

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté
Room
I like the location of the hotel. Downpart was that cold air kept coming through the door, and when I try to put heater on, only cold air came out. The closet mirror was broken when I got to my room. I wish the room was a lot nicer, especially paying close to 500 for 2 nights.
Séjour de 2 nuits en août 2019
Anonymous a répondu le 5 sept. 2019
Thank you for taking the time to share your review. We sincerely apologize your room was not met up to your standards. We have informed our housekeeping department and the upper management regarding this matter. We hope you will consider giving us another chance to provide you with the excellent service that every guest like you deserves!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté
Séjour de 4 nuits en août 2019
Anonymous a répondu le 4 sept. 2019
Thank you for your wonderful rating. We hope you enjoyed your stay and choose us once again for your future stays.

4/10 – Médiocre

Voyageur vérifié

Voyage de couple
Points faibles : Propreté, état et installations de l’hébergement
The hotel is on one of the dirtiest and smelly streets in Manhattan. A renovation was required 10 years ago, the carpets must be 20 years old - stains everywhere and decolorated, the furniture is old, damaged and scratched, wallpaper is wrinkled and falling off and the bathroom had mold everywhere. We had to call twice to complain about the room temperature - too hot - and once in person. They control the temperature, not you! Not one USB port in the room - well, I imagine the last time they refurbished the hotel those didn’t existed.
Séjour de 3 nuits en août 2019
Anonymous a répondu le 2 sept. 2019
Thank you for taking the time to share your thoughts with us. We apologize we were not able to accommodate you in the room of your standards. Our goal is to provide a memorable stay for each and every guest. We are constantly improving our hotel to meet all of our guests' standards. Please give us another opportunity to make it up to you for your next future visit.

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en août 2019
Anonymous a répondu le 2 sept. 2019
Thank you for your wonderful rating. We hope you enjoyed your stay and choose us once again for your future stays.