Note fondée sur 982 évaluations vérifiées

3,8 sur 5
100 % des clients le recommandent
4,1 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,9 État de l’hôtel
Avis Expedia vérifiés
3 sur 5
par un voyageur vérifié

Publié le 9 avr. 2024
Commentaires de Gestion de l’hôtel
1 mai 2024 par Manager, Gestion de l’hôtel
Hello annick, We appreciate you choosing our hotel for your recent stay. If you encountered any issues during your visit, please do not hesitate to contact us directly so we can address any concerns you may have. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.
3 sur 5
par un voyageur vérifié

Publié le 29 janv. 2024
Parking is a joke, and staff doesn't care. Uhaul in the back is very noisy starting at 7 in the morning. But the rooms themselves are nice and fairly clean
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Manager, Gestion de l’hôtel
Hello Martin, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the parking situation and noise from external sources. We appreciate your kind words regarding our nice and clean rooms. We always strive to improve guest experiences and will take your comments into consideration.
4 sur 5
par un voyageur vérifié

Publié le 27 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
30 déc. 2022 par Manager, Gestion de l’hôtel
Hello Stephane,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
5 sur 5
par un voyageur vérifié

Publié le 10 avr. 2022
Hotel tres propre, le personnel tres gentil, magnifique chambre, pret de New York
Commentaires de Gestion de l’hôtel
10 avr. 2022 par Manager, Gestion de l’hôtel
Hello Yannick, We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
4 sur 5
par un voyageur vérifié

Publié le 10 févr. 2022
tout le personnel était très sympathique; le chauffage dans la chambre était très bruyant et ne s'arrêtait pas automatiquement.
Commentaires de Gestion de l’hôtel
11 févr. 2022 par Manager, Gestion de l’hôtel
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope to see you again in the future.
4 sur 5
par un voyageur vérifié

Publié le 22 mai 2024
Limited parking
Commentaires de Gestion de l’hôtel
22 mai 2024 par Manager, Gestion de l’hôtel
Hello Jessie,We apologize for any inconvenience you experienced with our parking availability. Your feedback is valuable to us as we are always looking for ways to improve our guests' experience. Thank you for sharing your concerns, and we hope to welcome you back in the future.
5 sur 5
par un voyageur vérifié

Publié le 19 mai 2024
Staff was very friendly and helpful
Commentaires de Gestion de l’hôtel
20 mai 2024 par Manager, Gestion de l’hôtel
Hello Colleen,We are delighted to hear that our staff provided friendly and helpful service during your stay. Our team strives to ensure all our guests have a memorable experience. Should you have any future questions or concerns, please feel free to reach out to our management team directly for further assistance.
3 sur 5
par un voyageur vérifié

Publié le 17 mai 2024
The staff tries hard to make the guests comfortable. There is all sorts of construction around the property. It's hard to find. Parking was convenient, which is good because there is nothing available in the immediate area. Our floor was quiet, but my brother and nephew stayed on another floor where doors slammed all night. Room was nice.
Commentaires de Gestion de l’hôtel
21 mai 2024 par Manager, Gestion de l’hôtel
Hello Jill, We appreciate your kind words about our staff's efforts to ensure your comfort. We regret any inconvenience caused by nearby construction and noise disturbances on the other floor. It's great to hear you found the room nice and convenient parking. Should you have any further feedback, please feel free to reach out to our management team for assistance.
5 sur 5
par un voyageur vérifié

Publié le 14 mai 2024
The front desk customer service was great.
Commentaires de Gestion de l’hôtel
17 mai 2024 par Manager, Gestion de l’hôtel
Hello Sheryl,We are delighted to hear that you appreciated our front desk customer service. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests. If you have any further comments or suggestions, please do not hesitate to reach out to us.
1 sur 5
par un voyageur vérifié

Publié le 14 mai 2024
I couldn't sleep all night, someone walked around the hole and made noise closing the door, the workers were working around and there was dust in the room
Commentaires de Gestion de l’hôtel
17 mai 2024 par Manager, Gestion de l’hôtel
Hello Bela, We apologize for the inconvenience you experienced during your stay. We encourage guests to report disturbances promptly for immediate resolution. Please contact our management team directly to address your concerns further. Your feedback is valuable as we strive to improve our services for all guests' comfort.