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Hotel Chandler

12 E 31st St New York, 10016 United States of America

Beaux Arts charmer 2 blocks from Empire State Building

North of Union Square
Housed in a 1907 Beaux Arts building, this boutique hotel is in New York's Murray Hill district, 2 blocks from the Empire State Building, 3 blocks from Macy's, and a mile from Union Square. Show more
Intimate bar
The stylish Bar 12:31 hosts live entertainment most nights. An inviting library boasts a 40-inch flat-screen TV, plus books and games.
High-speed Internet
Hotel Chandler's guestrooms and suites offer complimentary high-speed Internet access. Beds are dressed with Italian Frette linens and duvets. Other amenities include Aveda toiletries and soft bathrobes. Hide

GUEST REVIEWS

4.4out of 5

Expedia Guest Rating

93%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

See all #### TripAdvisor Reviews


Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 23/06/2013. The check-out date cannot be after 23/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Discounts may be offered to children of certain ages.

Room type  
Superior-1 Full or 1 Queen
This room, measuring 200-225 square feet, features 1 double bed or 1 queen bed with Italian Frette linens, cherry-wood furnishings, and turndown service. The bathroom has a phone, fluffy bathrobes, a rainfall showerhead (some include a shower/tub combination), and Aveda toiletries. Additional amenities include cable TV with premium channels, complimentary wired and wireless Internet, and your own personalized phone number and voice mail (retrievable from outside the hotel).
Deluxe - 1 Queen
Measuring 225-250 square feet, this room features a queen bed with Italian Frette linens, a desk, armoire, iPod/MP3 player, and bay window. The bathroom has Aveda toiletries, a telephone, and a double-wide shower stall with rainfall showerhead. Additional amenities include a 32-inch HD LCD flat-screen TV, your own personalized phone number and voice mail (retrievable from outside the hotel), and complimentary wired and wireless Internet access.
Superior - 2 Doubles
Featuring 2 double beds with fluffy duvets, this 225-square-foot room offers cable TV with on-demand movies, a cherry-wood desk, an armoire, and turndown service. The bathroom has a phone, plush bathrobes, Aveda toiletries, and a combination shower/tub. Additional amenities include complimentary wired and wireless Internet and your own personalized phone number and voice mail (retrievable from outside the hotel).
Executive Suite
This 375-square-foot suite features 1 king bed and a convertible queen-size sofa bed. Amenities include complimentary wired and wireless Internet access, cable TV, a desk, an armoire, turndown service, and your own personalized phone number and voice mail (retrievable from outside the hotel). A shower/tub combination is featured in the bathroom as well as a phone, plush bathrobes, and Aveda toiletries.
Deluxe - 2 Doubles
Offering 2 double beds with fluffy duvets, this 225-square-foot room includes complimentary wireless Internet access, as well as cable TV with premium movie channels, a cherry-wood desk, an armoire, and turndown service. The bathroom features Aveda toiletries, a telephone, and plush robes. Other amenities include an iPod dock and your own personalized phone number and voice mail (retrievable from outside the hotel).
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • Advanced reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. There are no room charges for children 12 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Policies
  • Pets not allowed
  • Check-in time starts at
  • Check-out time is
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Continental breakfast fee: USD 16.00 per person (approximate amount)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures

The hotel will be renovating from 1 January 2012 to 31 February 2012. The following areas are affected: Bar/loungeLobby

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance. Completion dates are subject to change.

This information supersedes all other information in this property's description that relates to these amenities.

Accessibility Options

  • Accessible bathroom
  • Roll-in shower
  • Handicapped parking
  • In-room accessibility
  • Accessibility equipment for the deaf
  • Braille or raised signage

Property Amenities

  • Sauna
  • Concierge services
  • Complimentary newspapers in lobby
  • Fitness facilities
  • Bar/lounge
  • Breakfast available (surcharge)
  • Limo or Town Car service available
  • Multiple small meeting rooms
  • Exhibit space
  • Multiple large conference rooms
  • Event catering
  • Audio-visual equipment
  • Business services
  • Total number of rooms - 121
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • Multilingual staff
  • Number of floors - 12
  • Medical assistance available
  • Dry cleaning/laundry service
  • Shoe shine
  • Television in lobby
  • Library
  • Air-conditioned public areas
  • Elevator/lift
  • Valet parking (surcharge)
  • Coffee in lobby
  • Wireless (high-speed) Internet access - complimentary
  • One meeting/conference room
  • Parking limited (surcharge)
  • Tours/ticket assistance
  • Luggage storage
  • Tour assistance
  • Laundry facilities
  • Room service
  • Business center
  • Parking (surcharge)
  • Valet parking
  • Smoke-free property

Rooms

This New York City hotel has 112 guestrooms and eight suites, all with complimentary high-speed Internet access. Platform beds are dressed with luxury Frette linens and fluffy duvets. Guestrooms offer complimentary HBO and Showtime. Bathrooms offer Aveda toiletries, plush robes, and telephones.

Distinctive decor includes blue-and-white checkerboard carpeting, cherry-wood furniture, and black-and-white photos of New York.

Turndown service and overnight shoeshine are also available. Guestrooms are all non-smoking.

Hotel Chandler, New York,  United States of America, Rooms Guest Room

Room Amenities

  • Premium television channel(s)
  • Pay movies
  • Premium bedding
  • Blackout drapes/curtains
  • Climate control
  • Air conditioning
  • Multi-line phone
  • Voice mail
  • Minibar
  • Wake-up calls
  • Turndown service
  • Designer toiletries
  • Bathroom phone
  • Sewing kit
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Electronic/magnetic keys
  • Desk
  • Clock radio
  • Window opens
  • HBO
  • Cable television service
  • Cribs (infant beds) available
  • Complimentary newspaper
  • Daily housekeeping (daily)
  • Complimentary toiletries
  • Non-smoking only
  • Wireless high-speed Internet access (complimentary)
  • iPod docking station

Dining

Breakfast room - Buffet breakfast (cooked-to-order eggs, bacon, pancakes, cereals, juices, and croissants and other pastries) is available for a surcharge.

Bar 12:31 - Intimate gathering place for guests and locals. “S”-shaped granite bar; blue Murano glass lights. Wines by the glass; creative and classic cocktails. Entertainment most nights.

The Hotel Chandler does not serve lunch or dinner, but numerous restaurants are in the surrounding area.

Nearby restaurants:

Artisanal

IXTA

Park Bistro

Hotel Chandler, New York,  United States of America, Dining Lounge/Bar

Renovations and Closures

The hotel will be renovating from 1 January 2012 to 31 February 2012. The following areas are affected: Bar/loungeLobby

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance. Completion dates are subject to change.

This information supersedes all other information in this property's description that relates to these amenities.

Recreation

  • Golfing nearby
  • Ice skating nearby
  • Pilates classes/instruction nearby
  • Yoga classes/instruction nearby
  • Helicopter/airplane tours nearby

Spa

  • Massages

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hotel Chandler

4.4
out of 5
avg. guest rating
Hotel service:
4.5
Hotel condition:
4.5
Room cleanliness:
4.6
Room comfort:
4.3
Location:
4.5
Neighbourhood:
4.2
94%

of guests recommend

out of 281 reviews

Write a review of this hotel

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A Traveller from Boston, MA
3.0
out of 5
Recommends this hotel
Posted 8 Dec 2011

“Better when construction finished”

Clean, good location. Expensive in December and the hotel is undergoing significant renovation. Probably charming when it's all through.

Andrew B from Chicago
4.0
out of 5
Recommends this hotel
Posted 6 Dec 2011

“Nicely appointed; will visit once renovation complete”

Very nice hotel but with a lobby renovation going on when I arrived and no restaurant as a result. So I walked somewhere for a lovely dinner (Duo, on Madison), but will visit again if the rates are right and the lobby is done.

Area recommendations
I love New York, so choosing an area is recommend is tough. But this hotel and this location are great for proximity to Times Square, shopping on Madison and Fifth Avenues, the Village is only a mile and a bit... Great.
Bruce M from Vancouver Canada
4.0
out of 5
Recommends this hotel
Posted 24 Nov 2011

“Well located.”

The hotel was in a convenient location and although it was undergoing repairs we were well taken care of. The service was good overall. Did not like the private cab service one doorman set up for us as we ended up paying 2.5 times the price of a yellow cab. The doorman obviously got his cut! The regular cabs are fast and reasonable. Don't fall for this scam. The rooms are certainly small, but they were clean and updated. I would love to see the hotel once all renos are completed as I'm sure the lobby will be attractive. I did notice that in some establishments they add the tip automatically and of course, I only noticed once I'd paid additional tips twice. This was not the case at the hotel though. Oh yes, fly with Cathay Pacific if you can as the service and food are excellent and it offers the only direct flight from Vancouver to New York, non-stop!

Area recommendations
Time Square, Broadway, 5th Avenue, Greenwich Village and the subway
Marie G from Levis, Canada
4.0
out of 5
Recommends this hotel
Posted 18 Nov 2011

“Could easily see myself going back there”

It's a very nice, small hotel. Quiet place comparing to some places I have been in New York. Even if they were doing some renovations in the lobby, it didn't bother us in any way and we appreciated the little breakfast snacks they pût togheter for our convenience. The people working in the hotel were also very Nice and helpful.

A Traveller from Edison, NJ
3.0
out of 5
Does not recommend this hotel
Posted 15 Nov 2011

“not impressed”

There is a renovation in hotel, the loby is very tiny. however that is not what caused my rating 3; the main reason for that is the service of front desk staff. it seems the problem with electronic keys is quite frequent, during our check in 2 people were requesting to reprogram the key. it happens to me in one morning too. when i came to the desk, there was another guest with the same problem. as people go to the breakfest in a morning, typically nobody takes walet of purse to the breakfast room in hotel. the photo ID is required to get key reprogrammed. It is perfectly understandible to have such request, but what is not acceptable is the fact that after your identity was checked by address and phone the key is not reprogrammed, but guest just sent to its room, basically i was told the key's issue is taken care of when it was not. the problem still existed and i was requested to show the ID to hotel person once the room will be opened by that person. Everything together took 30 min. I think it should have been not only easier, but more importantly more honestly to send somebody to verify identity in a room from a begining.

Kent G from Toronto, Ontario
2.0
out of 5
Does not recommend this hotel
Posted 8 Nov 2011

“Hotel Chandler too small!”

Have stayed here before and was ok. Went back a second time and came to the conclusion that we would not be back. Hotel lobby was under renovation and we were not aware of this at time of booking. Also the rooms are too small and the bathroom is even smaller. The deal breaker here was the shower. They only have a rainhead shower and do not have a regular shower head. Much better hotels for the same money in NYC.

A Traveller from Shohola, PA
5.0
out of 5
Recommends this hotel
Posted 25 Oct 2011

“A Little Gem in the Heart of NYC!”

Even though the lobby was undergoing renovation, the ambience is wonderful for a tiny hotel. The room, while small, showed the best space planning I've seen. Luxury towels & bed linens. Super flat screen TV. Turndown service. Wine & cheese hour (with a very nice chardonnay) and breakfast pastry and outstanding coffee in the a.m. We'll be back!

Rogelio from Mexico City, Mexico
5.0
out of 5
Recommends this hotel
Posted 4 Oct 2011

“Super kind and helpful team”

Hotel Chandler is going through renovations, so the hotel will be even better shortly. The team was very kind and considerate with me (late arrival) and were very accommodating given all the work they had to go through because of works in the hotel. Breakfast and afternoon snacks were offered complimentary PLUS a nice bottle of Californian wine. The room was spotless and everything functioned perfectly. I wish I had had a bit more space besides the closet but I still had enough room for everything. Besides that, all perfect. I had the opportunity to interact with the hotel team and everybody was super and genuinely nice. I appreciated that. Location is also very convenient for work in midtown or wondering around in the Flatiron and Chelsea districts, which are full of restaurants, bars and parks. Hope you will enjoy as I did!

Area recommendations
Flatiron Chelsea Central Midtown
Sandy P from Columbus, GA
5.0
out of 5
Recommends this hotel
Posted 6 Sep 2011

“Staying here if I ever get a chance to go back to NYC!”

Even though the hotel was in the middle of renovation, I was still very impressed.!! Plus, the hotel gave nice amenities (i.e. free continental breakfast) to compensate. The location was awesome!! The room (junior suite) was more spacious than I expected. Also, the staff was courteous and quite helpful.

Kelly from Santa Monica, CA
5.0
out of 5
Recommends this hotel
Posted 5 Sep 2011

“Great Boutique for a Great Price”

The staff could not have been more friendly and more helpful, and the hotel was a perfect place to stay for a visit... Wonderful location, wonderfully economical. And the service alone made this a place I will definitely return to.

Hotel Chandler

12 E 31st St New York, 10016 United States of America

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Nearby Points of Interest

  • Empire State Building - 0.3 km / 0.2 mi
  • Madison Square Park - 0.4 km / 0.2 mi
  • The Morgan Library and Museum - 0.4 km / 0.3 mi
  • Herald Square - 0.5 km / 0.3 mi
  • Macy's - 0.5 km / 0.3 mi
  • Madison Square Garden - 0.7 km / 0.4 mi
  • Penn Plaza Pavilion - 0.7 km / 0.4 mi
  • The Institute of Culinary Education - 0.7 km / 0.4 mi
  • Flatiron Building - 0.7 km / 0.4 mi
  • New York Public Library - 0.7 km / 0.5 mi
  • Bryant Park - 0.8 km / 0.5 mi
  • Fashion Institute of Technology - 0.8 km / 0.5 mi
  • Gramercy Park - 0.9 km / 0.6 mi
  • Penn Station - 0.9 km / 0.6 mi
  • Grand Central Terminal - 0.9 km / 0.6 mi

Location Highlights

  • In city center
  • In business district
  • Full-service health spa nearby

The closest major airports to Hotel Chandler are:

New York, NY (TSS-East 34th Street Heliport) - 1.2 km / 0.7 mi

New York, NY (JRB-Downtown Manhattan Heliport) - 5.4 km / 3.3 mi

New York, NY (LGA-LaGuardia) - 10 km / 6.2 mi

Newark, NJ (EWR-Liberty Intl.) - 17.3 km / 10.8 mi

New York, NY (JFK-John F. Kennedy Intl.) - 20.5 km / 12.7 mi

The preferred airport for Hotel Chandler is New York, NY (LGA-LaGuardia).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • New York, NY, United States (LGA-LaGuardia)

Area:

Midtown East - Grand Central, New York, New York, United States of America: Some of NYC’s best-known landmarks are north of 14th and south of 59th—or Midtown Manhattan. Its eastern half is home to many iconic skyscrapers, such as the Empire State Building, the Chrysler Building, and Rockefeller Center. On Madison Avenue, ad execs help influence consumer spending on Fifth Avenue. Other highlights include Grand Central Station, the United Nations, and the Diamond District.

Hotel Chandler

12 E 31st St New York, 10016 United States of America

Most recent booking for this hotel: less than 11 minutes ago.
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