Thank you for your feedback! Yes, unfortunately our hotel does not take cash as well as many hotels in NYC. We apologize for the inconvenience however, please note that on your reservation details prior it states that a debit/credit card is needed for check in. We hope that this does not discourage you in the future and hope to see you again. Have a great day!

Dear Mahleak, We appreciate the wonderful review. Thank you for taking time to share your experience. Our entire team is invested in providing you with a memorable stay and your positive comments motivate us to keep up the hard work. We hope Hilton Garden Inn New York/Tribeca is your first choice the next time you visit this part of NYC, and we wish you all the best with your travels.Best Regards,Leadership Team

Dear Meredith, We are delighted to learn how much you could take advantage of our location, which is within walking distance of many restaurants. We are happy that we could provide you with a comfortable stay and great city views. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again at Hilton Garden Inn New York/Tribeca. Best Regards,Leadership Team

Thank you so much for your feedback! We are thrilled that you enjoyed our location and our hotel! We look forwards to seeing you in the near future again!

Dear Craig, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Best Regards,Leadership Team

Thank you for your feedback! We look forward towards your future stays with us!

Thank you for your feedback! We really appreciate your your comments. We look forward towards seeing you again in the near future!

Thank you for your feedback! We really appreciate your your comments. We look forward towards seeing you again in the near future!

Dear Jennifer, Thank you for the kind review of the Hilton Garden Inn New York/Tribeca. We are pleased everything went great for you during your visit and that our wonderful location made it even better. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit the city.Best Regards,Leadership Team

Dear David, Thank you for taking the time to post your review. We are happy your overall experience was a pleasant one. However, we would like to extend our apologies for the longer wait times you experienced for our elevator. Only having one elevator can cause delays, especially during peak times of the day, and we are very grateful for your patience. It was a pleasure hosting your visit, and we hope to see you again soon.Best Regards,Leadership Team

Dear Thomas Julian Long, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Garden Inn New York/Tribeca.Best Regards,Leadership Team

Dear Vikramsingh, We sincerely apologize for the inconvenience you experienced during your recent visit to our hotel. We strive to offer a secure and convenient parking area for our guests, and it's regrettable to learn this was not your experience. Further, we apologize for any discomfort caused by the surrounding environment. Please know that we work closely with the local law enforcement authorities to ensure the safety and security of all our guests, and our team is committed to delivering comfortable accommodations. We will review these concerns internally to enhance our guest experience and prevent such matters from impacting future guests. We hope for the opportunity to welcome you back and regain your trust in our hotel in the future.Best Regards, Leadership Team

Dear Shreyas, Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Best Regards,Leadership Team

Dear Kathleen, We are glad that everything went well during your stay and that our location was convenient for your plan. Thank you for choosing Hilton Garden Inn New York/Tribeca and claiming us a great hotel. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Best Regards, Leadership Team

Dear Michael, Thank you for reviewing your recent Hilton Garden Inn New York/Tribeca stay! We are delighted we could accommodate you and your family during your time in the city and that we left you with such a wonderful impression. It was a pleasure to see you found our hotel at a reasonable price, and our location was easy to access to several city attractions, including NYU, Empire State, and the city's west side. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards,Leadership Team

Dear Zehua, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay. We strive to ensure all our guests are delighted at the Hilton Garden Inn Tribeca. Therefore, seeing you find our hotel safe, clean, and spacious was a pleasure. We look forward to seeing you again when you are in the NYC Tribeca area.Best Regards,Leadership Team

Dear Clara, Thank you for taking the time to share about your recent stay at our hotel. Here at the Hilton Garden Inn Tribeca, we thrive on ensuring all our guests are extremely satisfied. Therefore, we are delighted to read that you enjoyed your stay so much and that our staff and restaurant made your stay memorable. We look forward to seeing you again when you are in the NYC Tribeca area!Best Regards,Leadership Team

Dear Randi, We're genuinely thrilled to learn that you've had wonderful experiences during your stays at Hilton Garden Inn New York/Tribeca! Our team is dedicated to providing exceptional service and ensuring your comfort throughout your visit. Your loyalty means the world to us, and we look forward to welcoming you back for another seamless experience soon!Best Regards, Leadership Team

Dear James, We appreciate your loyalty to our brand and thank you for making us your preferred choice. You are part of our family now, and we are pleased to know that our team members always make you feel at home. Being so close to subway lines is a beautiful asset, and we are glad this enhanced your visit. We hope you will stay with us again at Hilton Garden Inn New York/Tribeca.Best Regards,Leadership Team

Dear Ramy, Thank you for sharing your review. We are pleased we could provide you with an overall pleasant stay. However, we apologize for the temporary inconvenience with our elevators and ice machine. Your comfort is our priority, and we will address these issues with the maintenance team. We are grateful for your patience, and we hope you will stay with us again for the revitalizing experience you deserve.Best Regards,Leadership Team

Dear Kathleen, We appreciate you choosing us and for taking the time to leave your feedback. We are devoted to giving each guest a great experience, so thank you for the kind review of our friendly and helpful associates. However, we are sorry to hear about your experience with the elevators. We also appreciate your feedback about our breakfast options. It was our pleasure accommodating you, and we look forward to welcoming you back to the Hilton Garden Inn New York/Tribeca!Best Regards,Leadership Team

Dear Brian, Thank you for choosing Hilton Garden Inn New York/Tribeca for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved our fantastic location and that our devoted associates took excellent care of you. However, we are sorry for any inconvenience the parking fee may have caused. We hope to accommodate you again soon.Best Regards,Leadership Team

Dear Mark, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Best Regards,Leadership Team

Dear Pria, On behalf of our team at the Hilton Garden Inn New York/Tribeca, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we continue to be your hotel of choice whenever you return to the city.Best Regards,Leadership Team

Dear Robyn, On behalf of our Hilton Garden Inn New York/Tribeca team, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations and outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope to remain your hotel of choice whenever you return to the city.Best Regards,Leadership Team

Dear Masoud, What a pleasure to read your kind remarks regarding our devoted team and how perfect our location was for your visit to New York! We want every guest to have a memorable stay, and we will enjoy passing along your compliments to everyone. Thank you for choosing Hilton Garden Inn New York/Tribeca; we hope to see you again soon!Best Regards,Leadership Team

Thank you so much for your feedback! We are thrilled that you enjoyed your stay with us! We hope to see you in the near future!

Dear Hope, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We were happy to host you at the Hilton Garden Inn New York/Tribeca. We hope to see you again soon.Best Regards,Leadership Team

Dear Michael, We are grateful for reviewing your stay at Hilton Garden Inn New York/Tribeca. We are glad you enjoyed our smooth services and appreciated the restaurant. We are delighted you included us in your travel plans and hope to welcome you back on a future visit.At your Service,Elizabeth Pimentel-JohnsonArea General Manager

Dear Montreal, We appreciate you leaving your generous rating regarding your recent visit to Hilton Garden Inn New York/Tribeca. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. At your Service,Elizabeth Pimentel-JohnsonArea General Manager

Dear Tod, Thank you for sharing your rating. We genuinely care about ensuring our guests' comfort, and we apologize if we did not meet these expectations. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay.Best Regards,Leadership Team

Dear Freddie, It is lovely to know you enjoyed everything about your time at Hilton Garden Inn New York/Tribeca and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We appreciate your kind rating, and we hope you will be able to stay with us again soon.At your Service,Elizabeth Pimentel-JohnsonArea General Manager

Dear Jesse, We are thrilled you had a great experience at our hotel. We love what we do, but recognition for a well-done job is always excellent! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Hilton Garden Inn New York/Tribeca.At your Service,Elizabeth Pimentel-JohnsonArea General Manager

Dear Victoria, Welcome back to Hilton Garden Inn New York/Tribeca! You are part of our family now, and we are pleased to know that our team members always make you feel at home. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to this area.At your Service,Elizabeth Pimentel-JohnsonArea General Manager

Dear Sam, We are sorry for the issues you had with our front desk. We take these reviews seriously, and our team will evaluate your feedback to ensure these concerns are not repeated. We also apologize for the valet issues you experienced during your stay. Your total satisfaction is always our top priority; therefore, We appreciate your constructive feedback and hope we can make it up to you on a future visit. We hope you will allow us another occasion to provide you with the hospitality you deserve every time you stay with us.At your Service,Elizabeth Pimentel-JohnsonArea General Manager

Dear Alana, Being a part of your wonderful stay is the greatest compliment, and we are delighted you enjoyed so much about your time with us. Thank you for spotlighting our friendly staff, central location, and all the comfort and amenities we provide our valued guests. Welcoming you back would be a pleasure, so please return soon for another outstanding experience at Hilton Garden Inn New York/Tribeca.At your Service,Elizabeth Pimentel-JohnsonArea General Manager

Dear Robert, Thank you for the great review. We are delighted you had a memorable time at BOTTE and that our staff took good care of you. We are honored to have hosted your stay and appreciate all your kind words about Hilton Garden Inn New York/Tribeca. Please come back and see us again soon.At your Service, Elizabeth Pimentel-Johnson Area General Manager

Dear Daniele, Thank you for taking the time to leave such wonderful feedback about Hilton Garden Inn New York/Tribeca. We are grateful for your nice review about our wonderfully convenient location and comfortable rooms. Our staff is committed to providing excellent Service, and they will be happy to know their efforts helped make your stay great. We hope to welcome you back soon for another enjoyable stay.At your Service, Elizabeth Pimentel-Johnson Area General Manager

Dear Clay, Welcome back! We are delighted to read how much you enjoyed your time at Hilton Garden Inn New York/Tribeca and liked our spacious rooms, our staff, and their outstanding hospitality. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.At your Service, Elizabeth Pimentel-Johnson Area General Manager

Dear Mariacristina, We are delighted you chose to stay with us at Hilton Garden Inn New York/Tribeca. We are thrilled to read about your stay and how much you enjoyed our clean and welcoming accommodation. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more; we look forward to hosting you again on your next visit to New York.At your Service, Elizabeth Pimentel-Johnson Area General Manager

Dear Paul, We are very pleased that you thoroughly enjoyed your stay at Hilton Garden Inn New York/Tribeca. It is lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. Your review made our day! It was our pleasure to host your visit, and we look forward to seeing you soon.At your Service, Elizabeth Pimentel-Johnson Area General Manager

Dear Shelby, Thank you for evaluating your recent stay with us. We appreciate your feedback and are sorry your stay was not the pleasant experience you deserved and regret the multiple concerns you had. We strive to provide all our guests a memorable and comfortable visit we regret falling short in this regard. We will share your feedback with our team to take corrective steps to ensure we are well-poised to serve you in the future. We would be honored to have you stay with us again.At your Service, Elizabeth Pimentel-Johnson Area General Manager

Dear Justin, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.At your Service, Elizabeth Pimentel-Johnson Area General Manager

Dear Glenn, Thank you for your kind words and for highlighting the cleanliness of our hotel. It's wonderful to hear that our efforts to provide a fresh and spotless environment positively impacted your stay. It is genuinely our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. However, we are sorry for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us to improve your impression of us the next time your travels bring you to the area.At your Service, Elizabeth Pimentel-Johnson Area General Manager

Dear Claire, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hilton Garden Inn New York/Tribeca. We look forward to your return and wish you all the best with your future travels.At your Service, Elizabeth Pimentel-Johnson Area General Manager

Dear Mariela, Thank you for staying with us at Hilton Garden Inn New York/Tribeca. We are delighted that our location was ideal for your plans and that you were pleased with our hospitality and amenities. We enjoyed hosting you and hope we will continue to be your hotel of choice when your plans bring you back to the area. Have a great day!At your Service, Elizabeth Pimentel-Johnson Area General Manager

Dear Margaret, On behalf of our team at Hilton Garden Inn New York/Tribeca, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding hospitality to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you as our guest, and we hope we will continue to be your hotel of choice whenever you return to the area.At your Service, Elizabeth Pimentel-Johnson Area General Manager

Dear Imelda, Please accept our gratitude for taking the time to review your stay at Hilton Garden Inn New York/Tribeca. We are thrilled you had an excellent stay at our property. We appreciate the fantastic rating. It was our pleasure accommodating you. Thank you again for your generous comments. We look forward to your next visit.At your Service,Elizabeth Pimentel-JohnsonArea General Manager

Dear Shannon, We appreciate you leaving your kind rating for Hilton Garden Inn New York/Tribeca. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon.At your Service,Elizabeth Pimentel-JohnsonArea General Manager

Dear Nelson, Thank you for sharing your rating with us. We are disappointed that you did not enjoy the exceptional experience we are known for providing. We hope you will give us another opportunity to gain your trust.At your Service,Elizabeth Pimentel-JohnsonArea General Manager