Ratings based on 741 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Small hotel in a questionable area

Posted 19-Oct-2014
Pros: The staff was excellent
Cons: Not really
Location: The location was a little scary but only at night.
We saw everything we wan't to see . We're able to get the flavor of the largest city in America.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Oct-2014
I had a very pleasant experience and the location was great.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Oct-2014
Nice business hotel. No superb details. Small but clean spaces and rooms. Crowded lobby
3 out of 5
by A verified traveller from Nipomo, CA

Small rooms in poor location.

Posted 13-Oct-2014
Pros: Staff were very courteous and helpful.
The rooms were on the small size and the hotel was right across from the Bus Station on a run down street..
3 out of 5
by A verified traveller from TX

Ok Hotel

Posted 7-Oct-2014
Pros: Communication with Management and Staff
Cons: Don't think there is space to do much. Maybe lower rates in off-peak seasons.
Location: The hotel is in a very nice location for Time Square attractions.
I booked this hotel in error - thinking it was the Sheraton on 7th Ave & 53rd St. So my expectations were a bit disappointed with the small lobby area, narrow corridors at elevators. The room also was too small. The noises from movements outside the room was also quite loud. The hotel may be okay depending on your needs - it just did not suit mine.
4 out of 5
by A verified traveller from Palm Springs, CA

Great hotel in a not-so-great location

Posted 5-Oct-2014
Great staff, immaculate and well furnished rooms, even a little larger than some typically minuscule NYC hotel rooms at this price range, and a very good breakfast buffet (that's the only time I used the restaurant). Location is conveniently close (easily walkable) to the bus terminal and restaurants, but the block the hotel is on is pretty sleazy. My only complaint about the hotel itself is that the soap dispenser in the shower was empty (how inconvenient is that when you don't discover it until you're already in the shower and wet? Come on, housekeeping staff, it's just not that challenging to top off those dispensers on a regular basis.).
Comment from Hotel Management
10-Oct-2014 by JosephGM, Hotel Management
Thank you so much for providing feedback of our hotel. We are glad that you gave us an overall 4 star rating and you found our rooms to be excellent and clean. As for the block, we are constantly working with the Business Improvement District to to make the area a better place. We look forward to having you come back in the future to show you how great we can be. Regards, Joseph
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Rhode Island

Great for business

Posted 3-Oct-2014
Pros: Centrally located, clean and comfortable.
Cons: NO. It was great. Free newspapers, coffe in lobby in morning and a free reception at night.
I travel all the time on business. This hotel is the nicest, for the price, that I have stayed in in NYC
Comment from Hotel Management
10-Oct-2014 by JosephGM, Hotel Management
Thanks for the wonderful comments. We are so happy that your experience was a great one and we look forward to having you back. Regards, Joseph
4 out of 5
Recommended
for Everyone
by A verified traveller

Central to most sights

Posted 29-Sep-2014
We were welcomed by the great hotel staff, especially the front desk staff person, Ruth.
Comment from Hotel Management
10-Oct-2014 by JosephGM, Hotel Management
Thanks for the wonderful comments about Ruth and the staff. We look forward to having you back. Regards, Joseph
5 out of 5
Recommended
for Everyone
by A verified traveller from Spring Lake

Perfect

Posted 22-Sep-2014
Everything was amazing. The staff was friendly, the room was clean, we had everything that was necessary and we felt cozy and comfortable. Perfect for couples.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bermuda

Nice hotel, close to times square.

Posted 20-Sep-2014
Pros: Its proximity to 42nd str attractions and times square is great. Theres also a well equipped 24 hour Duane Reades just at the end of the block.
Cons: On the weekend the hotel got quite busy and the elevator wait times were horrendous. Nothing that can be helped i guess.
Location: Its a few blocks from times square, lots to do here.
Overall my stay was pleasant. The hotel was clean and the staff were friendly and helpful. Its located on a fairly quiet street, just out of the way from the massive crowds, but still very well lit and often traveled so it felt safe during any hour.