Ratings based on 1,146 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Lyon

très bien placé juste à l'écart de Times Square

Posted 19-Apr-2015
Lits excellents. Accueil froid mais efficace. Chambre avec très bon confort
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location!

Posted 19-Apr-2015
Pros: Location ideal.
Cons: staff service was inconsistent
Location: Times Square a short walk away. Great restaurants within walking distance. Central Park just a 15 min walk away.
This hotel had a great location just a short walk from Times Square.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom NJ

Good value for Convenient Hotel

Posted 19-Apr-2015
Pros: The staff here are super pleasant, friendly and helpful. The people at the front desk could not do enough to make sure our stay was comfortable.
Cons: Lobby was small and crowded with people. Elevators could be updated.
Location: Location is very convenient to the Times Square area and the Port Authority Bus Terminal. Close by to subways and buses. Can walk to Brdwy Theaters
First stay at this hotel was a very positive experience. Needed to have accomodations that were affordable and within walking distance of Broadway theaters. This was perfect. Another plus was that it was so close to Port Authority so we did not have to get a taxi or struggle with our bags over a long distance. The staff was exceptionally warm, friendly and helpful on both check in and check out. The room was small but clean and comfortable. No complaints at all. The bed was very comfortable. Free water bottles were provided. We did not hear anyone else on the floor and we heard no street noise. It was really a lovely stay and I was pleased about the Expedia rate. We go to NY often and usually stay between 42 and 54th streets. This was two blocks lower, which made no difference at all for convenience, but much less expensive. There is construction on the block which did not effect us at all. Also, a night club on the same block had lots of young people standing in line to get in. Again, no problem with that. Seems to be a safe area with alot of people around. Extra security in the elevator (needed to swipe your room key card to get to your floor). Elevators a bit small and older looking and a small lobby were the only things I can think of to improve. I would definitely stay here again. I don't really need alot of bells and whistles- just clean, comfortable and affordable with helpful staff. This fits the bill.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom riverdale ga

Great hotel near Times Square

Posted 16-Apr-2015
Arrived at hotel early before check in and was able to get a room (NICE!!!). Front desk staff (Roxy) was very pleasant and attentive. I believe it was Wednesday night of our stay the hotel had a complimentary appetizer bar (sliders, spring rolls, Nacho chips and dip) very delicious and thoughtful of the hotel to show their appreciation. We will definitely stay at the Four Points Sheraton midtown when we go back to NYC.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Scotland

Four Points is Ideal

Posted 16-Apr-2015
Pros: As above
Cons: Bar opening times and supply of tea bags - you only get one! Plenty coffee available.
Location: As above
fantastic staff, very friendly and helpful. Excellent location - close to Times Square, across the road from the Bus Port Authority, walking distance to Empire State Building. Hotel room was lovely, very comfortable, clean and great temperature.
5 out of 5
Recommended
for Everyone
by A verified traveller

Quick NYC get away.

Posted 14-Apr-2015
Pros: Everything.....very clean.
Cons: Ice and vending machine in more than one location. Soda machine was very limited. Not refilled.
Location: Right next to the Port Authority bus station, and just a quick walk to Times Square.
We had a wonderful time in New York for a few days. Our hotel was so clean, friendly staff, and right next to the bus station. Will def. stay here again when we return to New York.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Apr-2015
Nice clean hotel with very helpful staff. Convenient location - easy to get a cab. Great stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice for a short trip

Posted 13-Apr-2015
Employees were nice and very helpful. The room was tiny; really too small for 3 ladies and all their necessities. The breakfast buffet was way overpriced; the cost was not displayed anywhere so I had no idea until I got the bill how much it was. Would have done better to go a la carte. Live and learn. Overall, we enjoyed our stay.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Annandale, VA

Convenient and comfortable

Posted 13-Apr-2015
Convenient to major subway station, walking distance to Times Square and theaters, and within a block of D.C.-NYC bus dropoff. Staff extremely pleasant and helpful. Our room looked into another building but we weren't in the room enough to care.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Buffalo

Nice hotel, rooms are small but comfortable

Posted 12-Apr-2015
We enjoyed our stay. Nice hotel. Rooms are small and parking is expensive. But it is NY. Convenient location