Ratings based on 1,357 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveller from New York

Nice hotel, close to Times Sqare

Posted 30-Jul-2015
Pros: Close to Times Square, Penn Station and Bus terminal.
Cons: Cleaning personal banging doors at 9:00 am not the best way to wake up.
Location: Close to Times Square, Penn Station and Bus terminal.
Good location, good service, the place is clean and almost new, it's in a walking distance from main attractions close to Times Square.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very friendly staff, always available to help.

Posted 30-Jul-2015
Awesome!! Would stay there again!! We had a wonderful stay and the location was great, just south of Times Square.
5 out of 5
Recommended
for Everyone
by A verified traveller from TAMPA, FLORIDA

Posted 29-Jul-2015
The Staff was very friendly!! One day our room did not get clean, had to ask for towels. Great Location!
4 out of 5
Recommended
for Everyone
by A verified traveller from Loughborough

Great location but noisy!

Posted 28-Jul-2015
Pros: Great location
Cons: Better soundproofing from the outside noise
Location: Fantastic location in Times Square. Very easy to walk out from the hotel or access the subway.
The hotel was in a really great location, just 150 yards from the subway exit at Port Authority Bus Terminal and within 2 minutes walk of Times Square. The staff were lovely and it was clean and the room was of a reasonable size for myself and my 2 teenage daughters. The only problem was that despite being on the 7th floor the noise from the street was quite loud and I imagine that the windows couldn't have been double-glazed! I would stay here again but would definitely request a room on a higher floor.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vejen

Centralt på Manhattan

Posted 24-Jul-2015
Pros: Tæt på alt det man gerne vil se på Manhattan
Location: Tæt på subway og busser til lufthavn. Gåafstand til Times Square, Rockefellercenter, Empire State building, Central Park og Grand Central Station
Superfint hotel til en familietur til New York. Vi boede fire personer på et værelse, som ikke var stort, men rigtig fint i høj kvalitet i god smag. Rigtig godt badeværelse. Alt i alt et rigtig godt hotel - tæt på det hele og en fair pris.
2 out of 5
by A verified traveller from NRW

Zentrale Lage in der Nähe vom Times Square

Posted 23-Jul-2015
Pros: zentrale Lage
Cons: Sauberkeit und Hilfsbereitschaft bei Problemen.
Location: zentral am Times Square
Ich war von diesem Four Point Hotel echt enttäuscht und kann es leider nicht empfehlen. Zimmer sind für Familienaufenthalte nicht geeignet. Wir mussten Betten verschieben um vier volle Koffer abzustellen (zu lagern). Die Klimaanlage war sehr laut. Fenster konnten aufgrund der zentralen Lage aber nicht geöffnet werden, da sonst der Verkehrslärm noch lauter wäre. Im Bad waren noch haare von den anderen Gästen und auf de Teppich waren Kekskrümel. Das Personal war leider wenig hilfsbereit bei der Lösung der Probleme. Es war zwar freundlich, hat aber kein ernsthaftes Interesse die Probleme zu lösen. Aussage: Das ist leider so, und läßt sich momentan nicht ändern. Putzfrei kam auch erst am nächsten Morgen.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jul-2015
The staff was knowledgeable about area attractions and very willing to give explicit directions on how to get to them and the best times of day to go see them. The staff in the dining area were very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveller from Illinois

Nice hotel with very friendly staff!

Posted 19-Jul-2015
Pros: The friendly staff and cleanliness of the hotel were highlights. It was also down the block from a subway station, and very near Times Square.
Cons: NA
Location: Very near theaters, Times Square, shopping, and a subway stop.
I stayed for two nights with my sisters, as we enjoyed a sisters' trip in the city to sightsee and see a Broadway show. The staff that manned the front desks were amazing. They provided us with valuable information for getting around the city, as well as recommendations for dining! I would stay here again in a heartbeat! The bartender was also very friendly and helpful with suggestions.
5 out of 5
Recommended
for Everyone
by A verified traveller from Wairarapa, New Zealand

Great location, great staff

Posted 18-Jul-2015
Pros: It is clean, modern, big TV in room. All the staff were excellent. Great location
Cons: Nothing, don't change !
Location: Times square, discovery times square all close by. We walked to everything we wanted to do.
This hotel is excellent it is clean and in a great location, we stayed on the 9th floor. All the staff were friendly and approachable. New York is a very busy city so yes it was noisy outside, but inside you could not hear other occupants excellent. The room is small - but you are only there to sleep and we knew that anyway. Our family of four really enjoyed our stay, the boys were given cupcakes and popcorn what more could you ask for. They also gave us two bottles of water a day. I would stay again the location was an easy walk to times square there are lots of places to eat nearby.
3 out of 5
Recommended
for Everyone
by A verified traveller from England

Great central location

Posted 17-Jul-2015
We chose the hotel based on location and price, so we got what we expected really. Carpets a bit grubby. Shower tray very grubby looking although it probably was clean apart from a few stray hairs. However the location was great - very central. The staff were very efficient and helpful - no problem with luggage store or taxis. Beds comfy.