Ratings based on 1,003 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Philly

really impressed

Posted 22-Jan-2015
Great location and brand rooms well appointed not a bad size by Manhattan standards. Huge TV and great double glassed in shower. Very clean. Overall a great find!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Maryland

Close to Times Square and 5 blocks from Penn Stati

Posted 21-Jan-2015
Pros: Location, Cleanliness, Friendly
Cons: Make the pictures accurate on Expedia
Location: Times Square, lots of shopping! Ripleys Believe it or not, Broadway shows Madame Taussauds
Clean hotel, comfy bed, kind staff, but pictures of the bar and cabana do not match that hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Washington, DC

Good location, great staff!

Posted 21-Jan-2015
Pros: The Staff and the cleanliness!
Location: It's very walkable to a lot of places
We were greeted warmly at check-in and were offered a room on a higher floor that would have less street noise - that was a plus! The room was a good size (larger than expected, especially for Manhattan) - and VERY clean! The bathroom was good, but the fixtures were a little odd, and getting hot water meant you had to have too much water pressure. But if that's the worst I can say - that's pretty good!! Great room, good location, great weekend!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome customer service

Posted 19-Jan-2015
Great location, right near times Square. Great staff. Super clean rooms. Perfect for a quick getaway in New York City
4 out of 5
Recommended
for Everyone
by A verified travellerfrom canada

Close to time square

Posted 10-Jan-2015
Very convenient location. Close to time square & port authority bus terminal. Good choice of restaurants close by & in Hell's Kitchen area.
Comment from Hotel Management
19-Jan-2015 by Joseph, Hotel Management
Thanks for the 4 star review! Our location is pretty awesome and we are glad that you got to enjoy your stay. We look forward to having you back. Regards, Joseph
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Maine

Ok hotel, needs friendlier staff

Posted 7-Jan-2015
Room was ok, they wouldn't bring a crib (pack and play) to a 2 double bed room (fire hazard apparently due to lack of space, which there was plenty of space there for that size), offered pillows and blankets to put baby on the floor (wow). Staff does bare minimum, recite lines without even looking at you. One breakfast server was very friendly and a couple of bellmen, other than that not impressed. Location of the hotel is very convenient.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Jan-2015
Room was clean. Staff was nice. Would definitely recommend.
Comment from Hotel Management
19-Jan-2015 by Joseph, Hotel Management
Thanks for the wonderful comments. We look forward to having you back in the very near future. Regards, Joseph
5 out of 5
Recommended
for Everyone
by A verified traveller

Ideal para conocer New York

Posted 7-Jan-2015
Hotel comfortable,buen servicio,amabilidad,ubicado en un lugar estratégico ,para quienes quieren conocer NYC ,cerca del subte,5ta,7ma ,Broadway ,edificios iconicos,y Times Square . EL MEJOR LUGAR
Comment from Hotel Management
19-Jan-2015 by Joseph, Hotel Management
Muchas gracias por llamarnos la mejor! Esperamos contar con su presencia en el futuro. Saludos, Joseph
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location, friendly staff

Posted 6-Jan-2015
Staff were always happy to help. Rooms were clean and very nice. Perfect location right near Times Square. Would definitely stay here again.
Comment from Hotel Management
19-Jan-2015 by Joseph, Hotel Management
Thanks for the great comments, I look forward to your future visits. Regards, Joseph
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Upstate, NY

Wonderful staff, great location, quiet, & comfy!

Posted 5-Jan-2015
Pros: Location, Staff, Cleanliness, comfort, quiet, easy to get to, everything about it was a plus!
Cons: Parking!
Location: Easy access to Times Square! Felt safe even walking at 12:30 at night to go get some food!
From the moment we walked in the door the entire staff could not have been more pleasant or helpful. Everyone seemed to like their job! The check in was quick, so were the elevators. Our room was totally quiet, nice comfortable beds and pillows. The shower and bathroom were clean and in great condition. The concierge was helpful with directions. The buffet breakfast had a make your own waffle station and they were delicious, bagels, danishes, yogurts, sausage, bacon, scrambled eggs, potatoes, cereals, etc were all plentiful. Starbucks coffee, juices, teas, etc. were all offered. Our price was very very reasonable, we booked just a few days in advance of our requested date, January 29, and were able to get a king sized non smoking room. It's convenient location was just a few blocks from many subway stations, and about 4 blocks from Times Square. Check out wasn't until noon, which was also a nice perk. We found parking about 3 blocks away, but had to move the car at 7 am, that was the only minor inconvenience, but parking only cost us $9 for the entire time! I would absolutely recommend staying at this hotel!
Comment from Hotel Management
19-Jan-2015 by Joseph, Hotel Management
Thanks for the wonderful review and the 5 stars! I am glad that our staff made you feel welcome. As the manager I am blessed to have a staff that truly does like coming to work. On future stays, I do recommend using the hotel valet parking service, which give you's a worry free opportunity for your car. We look forward to many more future visits. Regards, Joseph