Ratings based on 1,309 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Staff!

Posted 1-Jul-2015
The staff were really nice. Anything I needed, they were quick in delivering. Perfect location.
3 out of 5
Recommended
for Everyone
by A verified traveller from new york

Hôtel proche Times square

Posted 1-Jul-2015
Très bon hôtel . Chambre sans frigo par contre . Déjeuner ok et chambre propre
4 out of 5
Recommended
for Everyone
by A verified traveller from Orlando, FL

For the most part, enjoyable

Posted 28-Jun-2015
Pros: The location, staff, cleanliness.
Cons: There was one bed in the room that was noisy and lop sided but I was still able to sleep well.
Location: Great location. Close to everything.
I was happy with the location, staff, and cleanliness of the room.
5 out of 5
Recommended
for Everyone
by A verified traveller from reading pa

Great location in NYC

Posted 28-Jun-2015
Everyone was friendly.....Great location....great room. Will definitely book again
4 out of 5
Recommended
for Everyone
by A verified traveller from Nottinghamshire

Posted 27-Jun-2015
Everything was great with the Hotel. Wasn't very pleased with the Expedias recommended transfer service. Delayed flight meant we had to wait while a shuttle came to us. Thought they would have kept an eye on flight times...
4 out of 5
Recommended
for Everyone
by A verified traveller from C

Great hotel!

Posted 24-Jun-2015
Every staff member was more than nice during our stay! The rooms are nice and clean.. A little tight but expected in NYC. Pretty easy area to catch a cab and close to Times Square. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to time square

Posted 21-Jun-2015
Great room, good beds,quiet and great location...would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Family Trip

Posted 20-Jun-2015
Hotel location is excellent, short stroll to Times Square, Fifth Ave etc, hotel staff are another highlight of this hotel. Building and amenities are a bit aged and rooms are small especially if you have the family and few suite cases. Over all I would definitely recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Jackson, MS

Wonderful Hotel 2 blocks from Broadway

Posted 18-Jun-2015
Pros: location
Cons: Nothing that I can think of :0)
Location: Two blocks off Broadway - many, many things to do - Most important, it is within walking distance of all the major Broadway theaters.
Traveled to New York City to do Broadway. Had a wonderful time; hotel was everything I expected. No problems-everything was to my satisfaction. This is the second I have stayed at Four Points. I plan to return :0)
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Jun-2015
Pros: good location,within walking distance to attractions, restaurants, bus terminals and subway.
Cons: if food smell could be eliminated as it was lingered all over the lobby and strongly in elevator which made you worried if it soaks into your clothes
Location: within walking distance to time square, empire state bldg, radio city, rockefeller, theater district, central park, macy,fifth ave, grand central..
staff was very pleasant, helpful, always responded within minutes. We flew red eye, arrived at 8am and just wanted to leave our luggage until check-in time at 3pm; yet they had available room & let us checked in right away. Having water bottles provided daily was a great convenience with all the walking you do. The bed was comfortable but the vinal shower curtain smelled. It would be cleaner and more pleasant for the stay if a new shower curtain could be replaced for each new check in; those thin vinal ones shouldn't cost much and it would eliminate the old vinal smell in the bathroom.