Ratings based on 1,110 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Will recommend.

Posted 31-Mar-2015
Port Authority outside window - loud at times late at night.
1 out of 5
Recommended
for Everyone
by A verified travellerfrom Jersey

Weekend in NY

Posted 31-Mar-2015
The problem I had was the hotel charges guests 78.00 for parking. That is not a one time fee. They charge you every time you park. Also the loung on the top floor is a straight up Club, not a loung like they tell you @ check-in. I mean when we got back from our night out around 1:00 am we had to fight through a line in the loby to get to our room. I must say the club we ok, but it's a club not a loung.
4 out of 5
Recommended
for Everyone
by A verified traveller

Central

Posted 27-Mar-2015
We had a short visit to New York. I was recommended to stay at this hotel and was not disappointed. Didn't try the restaurant so can't comment on that but my room was ideal, comfortable. The in room wifi was excellent. Location is great, easy walk to everywhere. The best feature were the staff who just could not be faulted.
3 out of 5
by A verified travellerfrom Stockholm

Hyfsat hotell med bra läge.

Posted 27-Mar-2015
Pros: Gratis vatten varje dag.
Cons: Hissarna. AC/uppvärmning. Städningen.
Location: Ligger precis bredvid Port Authority, där expressbussen från Newark stannar. Nära Times Square.
Bra läge, trevlig personal. Slitet hotellrum men bättre skick på badrummen. Det är svårt att få en jämn nivå på ACn som används för uppvärmning på vintern.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Pittsburgh, PA

Prime Manhattan Location

Posted 24-Mar-2015
Pros: Everything. Close to everything. Clean hotel room and the bar was nice. The bed was so comfortable and I slept like a log. The breakfast was so good!
Cons: Nothing
Location: West 40th Street! Close to the Empire State Building and the Chrysler Building. Great theaters and Broadway nearby.
This hotel is great. It was located perfectly in Manhattan, close to everything. I was able to check in quickly and my king size bed was very comfortable. The staff was exceptional and very helpful. The breakfast was delicious and the restaurant service was fast and friendly. Checkout was fast and they got a cab for me. Huge smile on my face when I left.
4 out of 5
Recommended
for Families
by A verified travellerfrom Texas

Close to Times Square

Posted 23-Mar-2015
Pros: The staff and that it was close to the places we wanted to see.
Cons: If we would have had more than one suitcase it would have been hard to move around. They could use a couple more vending machines.
Location: Penn Station, Times Square, Broadway, Penn Station, Macys, Madison Square Garden.
The staf was very friendly and helpful, the room was small but clean.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Alabama

Good location, friendly staff.

Posted 23-Mar-2015
My family spent spring break in NYC and stayed here. I was very much pleased with the cleanliness of the room, the staff were wonderful and the location was good, to say it's in Times Square is a stretch but for the price, it was worth it. My only complaints are that the rooms are so small (normal for NYC) and the beds were not very comfortable. But would definitely stay here again!
3 out of 5
Recommended
for Everyone
by A verified traveller

Close to Theatre District/Times Square.

Posted 22-Mar-2015
Pros: Staff was excellent! Room was very comfortable, quiet and clean!
Cons: Cleanliness of hallways, elevators, front desk area - primarily floors.
Location: Close to Theatre District
Construction on a building right next door was inconvenient due to closed sidewalks. Also located right next door to a parole office which led me to feel a bit uncomfortable.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Mar-2015
Decent. Clean. Small. Boring. Can't beat it for the price I guess.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Francisco

Nice hotel close to everything in NY

Posted 20-Mar-2015
Pros: Location and cleanliness
Cons: None
Location: shopping, dining, church, train, entertainment
I love this hotel. close to all - subway, bus, church, times square, broadway theaters, restaurants and shopping.