Ratings based on 566 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Meets the requirements

Posted 18-Apr-2014
I was a little disappointed by the basic facilities, but in all honesty there was nothing missing. The hotel staff was extremely accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveller

not bad

Posted 8-Apr-2014
a good choice for 150 dollar a night in the Manhattan area.
Comment from
9-Jan-2014
Thanks for your review. We are glad that you found great value in our hotel. Regards, Joseph
5 out of 5
Recommended
for Everyone
by A verified traveller

lovely place

Posted 8-Apr-2014
one of the good hotels in manhattan . im sure will be back but definitely not with cars bc parking is expensive for a Virginia guy.
4 out of 5
Recommended
for Couples
by Y from Philadelphia

Good location to Times Square

Posted 5-Apr-2014
As always, Four Points by Sheraton does not disappoint. Close proximity to Times Square. A little noisy it could be. But overall good price and good location.
Comment from
9-Jan-2014
We are very happy that we met all of your expecations and that you found great value in our hotel. We look forward to having you back in the future. Regards, Joseph
3 out of 5
by honeymonning from v

Nice staff, rooms very small.

Posted 1-Apr-2014
It was a good stay, staff very, very friendly. Not use to such small accommodations.
Comment from
8-Jan-2014
We are glad that your stay was a good one. The size of our rooms are pretty comparable to other New York City hotels, even though our rooms maybe smaller than suburban properties. We look forward to possibly having you back. Regards, Joseph
5 out of 5
Recommended
for Everyone
by A verified traveller

Easy access to Time Square and Broadway shows.

Posted 26-Mar-2014
Great stay. Great customer service and nice view from upper floor rooms.
3 out of 5
Recommended
for Everyone
by A verified traveller

Cozy and clean

Posted 23-Mar-2014
Check in was quick. The rooms are small all room amenties that was advertised was not available. The room top lounge is next door and not in the same building.
Comment from
29-Jan-2014
Thank you for taking the time out for your review. Just to clarify our rooftop lounge shares the same roof as the Fairfield Inn even though the entrance is in the other lobby. All of our guests are able to access the lounge with no entrance fee as long as they show the key. I hope in the future you do choose us. Regards, Joseph
5 out of 5
Recommended
for Everyone
by Lou from Tokyo,Japan

Awesome hotel

Posted 14-Mar-2014
Room is comfortable , not so expensive. Especially, Hotel Staff is really kind.
Comment from
15-Jan-2014
Thanks for the wonderful review on our Staff! Regards, Joseph
4 out of 5
Recommended
for Everyone
by amanda from New york ny

Good

Posted 10-Mar-2014
It was nice staff was friendly, the shower was strange though there was no edge so I got water all over the place so I hope I don't get charged for that but overall it was very nice the beds were SOOOO comfy!
Comment from
15-Jan-2014
Hi Amanda, Thanks for the review! I apologize about the shower as it seems you may have been in an Accessible room, which would not have an edge. We won't charge you and appreciate your great review. Regards, Joseph
4 out of 5
Recommended
for Everyone
by Yoshi from Tokyo, Japan

Clean and nice location

Posted 23-Feb-2014
Cons: The bathroom needs renovation. The coffee maker should not placed in the closed.
Kept very clean and located nice, fairly close to times square, reasonable Chinese restaurant nearby and bars. However, the amenities in the room were not very nicely located and old. I think the hotel put too many staff in a small room just to get the hotel rating and got over-crowded with the amanities.