Ratings based on 606 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

For Manhattan this room was downright big.

Posted 21-Jul-2014
Staff was helpful and the room was comfortable. Very close to the heart of Times Square but far enough away that the noise did not keep us up.
4 out of 5
Recommended
for Everyone
by A verified traveller from Cincinnati

Girls weekend

Posted 17-Jul-2014
Great location, clean, no issues, friendly and helpful staff, got a good price by bundling it with my flight on Expedia, elevators were good/prompt, and on the 17th floor I did not hear any street noise or people outside. I would recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveller from nh

Posted 17-Jul-2014
Pros: Location
Cons: Took too long to get our car from valet parking.
Came to see Newsies.. So close to the theatre it was perfect except for the torrential downpours but we didn't melt.
4 out of 5
Recommended
for Everyone
by A verified traveller from san Juan, P.R.

Small walk to Times Square

Posted 16-Jul-2014
Excelent location close to great restaurants, shops and train station. Friendly staff. The only thing missing is swimming pool
5 out of 5
Recommended
for Everyone
by A verified traveller from gretna la

Excellent

Posted 15-Jul-2014
Nice front desk personnel. Room very clean and comfortable
4 out of 5
Recommended
for Everyone
by A verified traveller from Orange county, CA

Decent hotel close to times squares

Posted 15-Jul-2014
The hotel is located in the middle of times squares. We were able to walk to many of NY s landmarks. Staff are very friendly and helpful. Rooms are small bit expected in NYC.
5 out of 5
Recommended
for Everyone
by A verified traveller from Midtown Manhattan

Nice hotel close to Times Square.

Posted 15-Jul-2014
The hotel is located close enough to Times Square to easily walk there, but far enough away that you won't hear all of the noise. The staff was great and the hotel was very clean. One night we needed a plastic knife to cut a cake and we called and asked if they had one and in about 5 minutes a lady came to the 31st floor and gave us one. I thought that was very nice of them to do that for such an odd request.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location for touring Times Square!

Posted 14-Jul-2014
Great affordable location for touring Central Park, ESB, Broadway, 5th Ave.
5 out of 5
Recommended
for Everyone
by A verified traveller from OWINGS MILLS. MD

Posted 7-Jul-2014
Everything was wonderful, the staff the cleanlyness of the rooms, the only thing that was unatractive was the homeless people hanging around the Port Authority.
Comment from Hotel Management
11-Jul-2014 by JosephGM, Hotel Management
Thanks for the 5 star review!
4 out of 5
Recommended
for Everyone
by A verified traveller from Washington DC

Posted 6-Jul-2014
I am a major germaphob so cleanliness is very important to me. Prior to booking, I reviewed several hotel review sites about four points and majority of the reviews were good. On the day of my checkin, I pretty much knew what to expect. Staff- very friendly and accommodating. Requested for a city view and they were able to make it happen. Otherwise it would have been an alley view of the bus port. Room- very clean, fresh looking beds, bathroom looked properly wiped down and no signs of aging and no odor. Trust me, I've stayed at many other hotels in the city and there were no smell of funk, mold or mildew. AC - room temp was comfortable but it is a bit loud and because the rooms are compact, noise appears louder. However the up side is that the while sleeping, we heard a lot of noise from outside and the ac unit served as a noise barrier. Location- Great! You're right there near time squares! Parking- we did valet parking upon arrival. Service was good. Upon checkin out, noticed a major scratch/dent that wasn't there before so I was really upset up that!
Comment from Hotel Management
11-Jul-2014 by JosephGM, Hotel Management
We are so happy we met and exceeded your expectations. We do look forward to having you back in the very near future. Regards, Joseph