Ratings based on 612 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Yorktown, VA

Nice place to stay

Posted 23-Jul-2014
Pros: First and foremost, it was clean and comfortable - shower curtain smelled a little. The staff was exceptional!
Cons: The only real issue was that the fabric shower curtain smelled mildewy/sour - it needed to be laundered.
Location: Only a few blocks from Times Square so easy walking. Picked up the bus tour right around the corner. Dining / shopping nearby. Good location.
This hotel was clean, the staff - and I mean every single person - was extremely polite and helpful! Any problems we had - very minor - were immediately taken care of. The hotel is very clean and inviting. The room was clean and was exactly what I expected it to be - exactly what I reserved. The location is great as well - just a few blocks from Times Square. If you read other posts you'll see the bus station is across the street and a parole office is a few doors down as well as an adult "toy" store. Well these factors posed no problem or inconvenience in any way. I would highly recommend this hotel to anyone - I would have no problem staying there again!
4 out of 5
Recommended
for Everyone
by A verified traveller from Niagara Falls, ON

Great location, friendly staff

Posted 23-Jul-2014
Stayed here with my sister for 2 nights during a vacation. Professional staff, and clean hotel. Rooms are a little tight spacewise but that is expected in NYC.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Great choice

Posted 22-Jul-2014
Great customer service from all levels of staff. Clean. Walking distance to Times Square. Very comfortable stay in a good location. Overall, great value and experience. Would definitely recommend. -Tourists from Toronto
4 out of 5
Recommended
for Everyone
by A verified traveller from bogota

Very near to interests places in nyc

Posted 22-Jul-2014
Pros: People
Cons: Fitness room the eliptical was making a terrible noise
Location: All is near
Nice staff and friendly. Near to time square and rrelativr to chelsea battery park
Comment from Hotel Management
29-Jul-2014 by JosephGM, Hotel Management
Thanks for the fantastic review!
3 out of 5
Recommended
for Everyone
by A verified traveller from SAN ANTONIO, TX

FIRST TIME IN NEW YORK

Posted 21-Jul-2014
Pros: LOCATION, SOFT BEDS LOTS OF PILLOWS, FREE BOTTLED WATER DAILY. FREE COFFEE IN ROOM AND LOBBY.
Cons: NO FRIDGE. VERY LITTLE. ROOM ARE SMALL BUT ITS NYC...
Location: EVERYTHING IS NEAR BY. ONE BLOCK OVER TIME SQUARE, MM STORE. SUBWAYS. TO THE LEFT OUT THE DOOR IS HUDSON RIVER AND CRUISES. AND BIKE PATH.
WE WERE GREETED WITH CUPCAKES FROM THE FRONT DESK AT CHECK IN.. WE HAD DOUBLE BEDS, ROOM WAS TIGHT WITH THREE ADULTS AND BAGGAGE. THE ROOM WAS COMFORTABLE, ITS A NOISY CITY. I WENT TO COLLEGE AND HAD ROADTRIPS REMEMBER 6 PEOPLE AND TWO BEDS. I TOOK EARPLUGS, AND SLEPT GREAT. NO FRIDGE SO WE HAD EAT ALL OUR FOOD RIGHT AWAY. NEVER BEEN TO TIME SQUARE BUT ITS A BLOCK OVER CLOSE TO EVERYTHING, SUBWAY, CABS, TIME SQUARE, CAKE BOSS ETC.. WE HAD AN AM APPT WHEN WE CAME BACK AROUND 1 PM OUR ROOM WAS NOT CLEANED, SO WE TOOKS A NAP. WHEN WE LEFT AGAIN WE TOLD FRONT DESK, AND AS I RETURNED TO THE ROOM TO RETRIEVE SOMETHING THEY WERE ALREADY CLEANING IT..EVERYONE WAS HELPFUL AND FRIENDLY, THEY CARED ABOUT OUR COMFORT. AT LEAST THATS HOW THEY MADE ME FEEL. GREAT LITTLE BISTRO AWESOME BUFFFET FOR FUELING UP BEFORE A LONG BUSY DAY. OOH I ALMOST FORGOT FREE COFFEE IN THE LOBBY EVERY MORNING, AND M A P S !!! NEXT DOOR TO HOTEL GREAT ROOF TOP CLUB. FREE ACCESS WITH ROOM KEY, BUT DRESS NICE..
5 out of 5
Recommended
for Everyone
by A verified traveller

My Daughter's Anniversary

Posted 21-Jul-2014
Pros: Absolutely convenient in the heart of the "Big Apple." Very clean and polished!
Cons: So far, so good!!
Location: On Sunday, they enjoyed a street festival right on 42nd Street - they loved it. They saw the "Lion King" on Saturday and could walk to the theater.
I booked this hotel for my daughter's anniversary getaway. Her and hubby were very pleased and the hotel staff showed special consideration for their anniversary. They particularly loved the fact that even after check-out, they could leave their luggage at the hotel and continue exploring beautiful Manhattan. They loved it. Thank you!!
4 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

For Manhattan this room was downright big.

Posted 21-Jul-2014
Staff was helpful and the room was comfortable. Very close to the heart of Times Square but far enough away that the noise did not keep us up.
4 out of 5
Recommended
for Everyone
by A verified traveller from Cincinnati

Girls weekend

Posted 17-Jul-2014
Great location, clean, no issues, friendly and helpful staff, got a good price by bundling it with my flight on Expedia, elevators were good/prompt, and on the 17th floor I did not hear any street noise or people outside. I would recommend it.
Comment from Hotel Management
22-Jul-2014 by JosephGM, Hotel Management
We are very happy that we made your girl's weekend a special one. Thanks for the wonderful review! Regards, Joseph
4 out of 5
Recommended
for Everyone
by A verified traveller from nh

Posted 17-Jul-2014
Pros: Location
Cons: Took too long to get our car from valet parking.
Came to see Newsies.. So close to the theatre it was perfect except for the torrential downpours but we didn't melt.
Comment from Hotel Management
22-Jul-2014 by JosephGM, Hotel Management
We are so sorry for the bad weather, but we are happy that you had a perfect stay with us! We look forward to having you back. Regards, Joseph
4 out of 5
Recommended
for Everyone
by A verified traveller from san Juan, P.R.

Small walk to Times Square

Posted 16-Jul-2014
Excelent location close to great restaurants, shops and train station. Friendly staff. The only thing missing is swimming pool
Comment from Hotel Management
22-Jul-2014 by JosephGM, Hotel Management
Thanks for the great comments. I can't promise a swimming pool, but we can promise to welcome you back with open arms for future stays. Regards, Joseph