Ratings based on 1,372 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Extremely Wonderful Hotel and Service

Posted 22-Oct-2014
Pros: Everything
Location: Perfect location close to everything and great for walking to places.
We are very picky travelers who enjoy the finer luxuries when we travel but are still always looking for a great deal. There isn't one negative thing we could say about this hotel its location it's staff or the room. Everything was great. The staff was very professional and welcoming. Within walking distance to everything. They have a small cozy intimate lobby decorated beautifully just begging you to sit down and enjoy a glass of wine. The bar area is wonderful and always was full of people chatting and laughing as was the gorgeous but also inviting restaurant. We highly recommend this hotel and will stay here many more times while visiting again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Oct-2014
Pros: The room
Great hotel for NYC. A bit away from all of the commotion of Times Square, but still convenient.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great staff and location

Posted 20-Oct-2014
Pros: Staff, location, room size, cleanliness
Cons: Bathroom was a little run down from age, but nothing too terrible
Location: Empire state building, Flat Iron building, Madison Square, Eataly Italian market, Raymi Peruvian Restaurant
The hotel is in an excellent location close to many things to do. The rooms are larger than the average hotel in this price range for Manhattan as well.
4 out of 5
Recommended
for Everyone
by A verified traveller from Orlando

Great hotel tiny rooms

Posted 20-Oct-2014
Good Experience, very tiny shoebox room,very near to a Subway station, Good Location but far from the most important areas in town, wont be dissappointed with the Hotel Staff but with the size of the rooms!
3 out of 5
by A verified traveller

Posted 18-Oct-2014
The rooms are very small, but good location, there better hotels than this in New York with similar prices!!!
Comment from Hotel Management
21-Oct-2014 by Vic, Hotel Management
Dear Hussein Thank you for sharing your feedback. We are pleased you enjoyed our central location. Please know for future we offer multiple room categories and sizes. Thank you again. We hope to be able to welcome you back Cordially Vic Freeman
4 out of 5
Recommended
for Everyone
by A verified traveller from maad

Visit to ny

Posted 18-Oct-2014
Didn't like that small bed, too small for two persons, also no coffee pot in the room
3 out of 5
Recommended
for Everyone
by A verified traveller from Mississauga

Short stay

Posted 13-Oct-2014
The hotel is ok. I wished our room was not directly across from the elevators because we didn't sleep well due to loud guests at around 2:30am Saturday. It was not a very nice experience waking up to loud swearing words.
Comment from Hotel Management
15-Oct-2014 by Vic, Hotel Management
Dear Sheila Thank you for visiting with us. We apologize for the noise issue you mention and the inconsideration of unusually loud guests. As you can imagine we have rooms near the elevators on all floors and this is rearely a complaint we hear about.. We hope to welcome you back in the future. Sincerely Vic Freeman
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

5 mins walk from station

Posted 15-Sep-2014
Location: Using the subway, you can get to all attractions quickly.
In mid-town, nice neighbourhood. Easy access to train station which is cheap & efficient. We love the tea & coffee room they have for hotel guests. They provide excellent quality tea & coffee there. I wish other hotels would adopt their system. Room is clean, quality towels sheets & toiletries supplies. Had a great 5 nights stay there.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tampa, FL

Very well located hotel

Posted 8-Sep-2014
Pros: Everything was good about our stay
Location: Madison Square Park, Shake Shack, the Flatiron, Eataly and a real favourite of mine - Hill Country Chicken - are just a couple of blocks away
The location of this hotel means it is a real option to walk everywhere and not have to brave the NY subway or the difficulties of finding a yellow cab at certain times. Everyone from check in staff to the bell hop/bag concierge very friendly and professional.
4 out of 5
Recommended
for Everyone
by A verified traveller from B

Good Location

Posted 7-Sep-2014
I didn't care for the manager on duty. She took no responsibility for an issue we had. It was like talking to a wall. Other than that it was good.