Ratings based on 1,188 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Christine from Melbourne, Australia

Absolutely wonderful..highly recommend.

Posted 22-Apr-2014
This is a beautiful, historical hotel in a great location. I was very impressed with the staff..very nice and professional. The room (double executive) was very comfortable for the 4 of us. The beds were the most comfortable in. Very clean with a powerful shower. The ambience of this hotel is excellent.
5 out of 5
Recommended
for Everyone
by Christine from Melbourne, Australia

Absolutely wonderful..highly recommend.

Posted 22-Apr-2014
This is a beautiful, historical hotel in a great location. I was very impressed with the staff..very nice and professional. The room (double executive) was very comfortable for the 4 of us. The beds were the most comfortable in. Very clean with a powerful shower. The ambience of this hotel is excellent.
5 out of 5
Recommended
for Everyone
by Yukon Gerri

It was a nicely renovated traditional hotel .

Posted 21-Apr-2014
Pros: The boutique ambiance in a classic old style hotel.
Cons: A more knowledgeable concierge.
Location: Located close to Madison Park with losts of shops and restaurants. Great walk down 5th avenue.
Overall it was a great experience and we were put in the corner room overlooking the two cross streets. The bag storage man seemed a little grumpy, but we took it as part of the NYC ambiance. The room was fantastic and the only complaint was that we had to pay extra for a roll-out bed even though we paid for a three person room on Expedia.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful Hotel! I would go back there again!

Posted 5-Apr-2014
Pros: The hotel is a perfect size - intimate, quiet, nice architecture. The restaurant on the mezzanine was wonderful. Wait staff were very good
Cons: The pillows could be smaller and softer
Location: I was there on business and could walk to my appointment.
High level of service - really nice rooms - very quiet. Food was excellent - had lunch and dinner.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location and fab hotel

Posted 2-Apr-2014
Cons: Could do with more lighting in the bedroom as no ceiling or wall lights.. just lamps and bedside lights.
We were upgraded on arrival to a Queen room, which had an ensuite shower/bath. Hotel was a great location. about 10 min walk from Grand Central, but we used taxis mostly as they are so cheap. The doorman would help us get a taxi on the street too which was a nice touch. Breakfast in the restaurant was lovely but VERY expensive so we tried a few other places also (highly recommend the one under the bridge at Grand Central. Lots of character!) Hotel room was perfect and very comfy. Bed was great, decor was fine.. all very clean. Molten Brown bath goodies too! Really enjoyed our stay and have already recommended it to my parents who will be going next year!
5 out of 5
Recommended
for Everyone
by Christine from Virginia

Art Deco masterpiece

Posted 24-Mar-2014
Pros: See above.
Cons: Nothing.
Location: See above.
The Carlton is a fine hotel, with a very fine restaurant and excellent service. Sea food especially excellent! The Art Deco touches in the hotel are exceptional. Not far from Morgan Library, Gramercy Park, and Madison and Washington Square parks. Subway a block away and Madison Ave bus is convenient to Museum Mile.
5 out of 5
Recommended
for Families
by A verified traveller

Great location.

Posted 23-Mar-2014
While the hotel is mostly geared towards business travelers, the location works well if you are traveling with younger children. Major subway lines are fairly close, Madison Park has a gated playground, and some running around space for the kids, and there are decent family dining options a short walk away (Essen, Schnippers, Shake Shack).
5 out of 5
Recommended
for Everyone
by A verified traveller

Carlton hotel

Posted 15-Mar-2014
Had a great stay! Super clean, great staff and perfect location. Would definitely recommend
5 out of 5
Recommended
for Everyone
by A verified traveller

Just LOVED this hotel!

Posted 13-Mar-2014
Pros: The decor, the staff at the front desk, the size and cleanliness of the rooms, the location...EVERYTHING!
Cons: Can't think of anything. You guys nailed it!
Fabulous stay. From the impressive entrance, to the friendly helpful staff at checkin, to the great location, to the beauty of the hotel, to the roominess and cleanliness of the room, this was a winner on all fronts. I have tried numerous hotels in NYC over the years and keep bouncing from one to another. This is a must-visit-again and hopefully my go-to hotel in NYC. Thank you, Carlton Hotel! You'll see me again for sure!!!
4 out of 5
Recommended
for Everyone
by A verified traveller

I Love New York

Posted 4-Mar-2014
Pros: location and price
Cons: rooma a little small but ok
Great location, great location and great price, would stay there again