Ratings based on 1,295 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Great hotel right in the heart of Manhattan.

Posted 24-Jul-2014
Pros: Room was small, not much of a view from window, but I'm sure those can be fixed by paying more.
Cons: Not much. It's pretty good.
Location: Broadway, MSG park, Union square, Greely square, Grand Central, Times Square.
Very enjoyable. Clean, nice rooms, nice lobby, friendly helpful staff, near 2 main subway lines. Free fresh coffee. I recommend this place.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in heart of Manhattan

Posted 23-Jul-2014
Cons: Add pool
Charming building with caracter. Comfortable . Great French restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Nice Hotel - Great Location

Posted 15-Jul-2014
Pros: Great location and well maintained. Great attentive staff.
Cons: Room needs a chair other than just the desk chair.
Location: Walking distance (if you are an avid walker) to just about everything. Close to subway if you want to get around quickly.
Great hotel in a fantastic location in New York. Staff were great, facilities nice and well maintained. In my opinion you cannot beat this midtown location. You can walk almost everywhere you want to go or it is a short hop to the subway. This was our second time staying at this hotel and I would do so again.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Great Stay

Posted 14-Jul-2014
Stayed for the 4th July weekend. Very impressed with the hotel and it's location, nice and close to most of the things we wanted to be near. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia

Real gem

Posted 7-Jul-2014
A real gem of a place. Staff are friendly and helpful. Rooms are clean and we'll-appointed.
4 out of 5
Recommended
for Couples
by A verified traveller from Barrie

Excellent location for downtown access

Posted 7-Jul-2014
Pros: Location, room equipment, hotel interior, pleasant staff
Cons: Housekeeping ( minibar replenishment)
Location: all downtime access - attractions and dining.
Excellent location, just 10min walk from Empire State Building. Very pleasant staff, comfortable room with plenty light, yummy breakfast, although a bit expensive. The mini bar was not replenished regularly and I would prefer better cleaning of bathroom.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, close to Empire State Building

Posted 7-Jul-2014
Great experience, the staff was friendly and helpful. Not too many good restaurants around.
4 out of 5
Recommended
for Everyone
by A verified traveller from nepa

Nicely appointment

Posted 6-Jul-2014
Lovely accommodations in a fantastic location. Some wear and year to the furniture, but overall a beautiful hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Pricey hotel, Good Location

Posted 6-Jul-2014
You get what you pay for. If you get it cheaply it is a great hotel, close to many locations.
3 out of 5
Recommended
for Everyone
by A verified traveller

good location in midtown

Posted 3-Jul-2014
Pros: friendly staff, nice lobby, looks like a fun restaurant/bar
Cons: update very small sinks, get rid of mildew smell
good, quieter location on Madison, just north of Madison Park. Room was adequate but shower and air conditioning unit smelled musty. I'd stay there again if price dropped, but I'd rather spend $200 /- on a clean chain hotel near same location, I think.
Comment from Hotel Management
8-Jul-2014 by Vic, Hotel Management
Dear David We are very pleased that you would consider staying with us again. My apologies for issues you experienced, we will address and correct them immediately. Sincerely Vic Freeman