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Reviews of Arundel Mansion

3 out of 5
Arundel Mansion
48 Begbie Street, New Westminster, BC

Reviews

7.0

Good

Rating 10 - Excellent. 49 out of 183 reviews" "
Rating 8 - Good. 56 out of 183 reviews" "
Rating 6 - Okay. 26 out of 183 reviews" "
Rating 4 - Poor. 24 out of 183 reviews" "
Rating 2 - Terrible. 28 out of 183 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful place to stay, a jem. Will stay here again. For those looking for something unique this is a great place.
Stayed 1 night in Apr 2024

2/10 Terrible

maritza

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
GLYNN AND MYRNA ARE EXCELLENT THEY ARE THE HOTEL OWNERS , GREAT STORIES , THE PLACE IS SO COOL LIKE STEPPING BACK IN TIME !!
Stayed 2 nights in Feb 2024

4/10 Poor

Daler

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from myrna on Mar 28, 2024
i am sorry that you were not happy you never said anything to us please tell me what is wrong so we can help to make things better myrna

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice old heritage building. Good price. Just lacked hot water at time and there were mice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was exactly what we were hoping it would be. Beautiful, old heritage building with all of its original and classic charm. Perfect location too! We got a bit of a tour around the place and learned some of its origin (the check in lady was great!) And we will definitely be staying here in the future.
Stayed 1 night in Feb 2024

8/10 Good

Kamalpreet

Stayed 1 night in Feb 2024

10/10 Excellent

Cory

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We came to the area from our if town for a Dr appointment, the check in and out process was quick and easy, and the apt was spacious and comfortable. The only complaint I would have is the closeness to the sky train track and we were not used to the sound in the morning. Other than that it was great!!

8/10 Good

Bindy

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from AMH Staff on Jan 24, 2024
Dear guest, thank you very much for your time to write review and sharing your experience. We look forward welcoming you and your family for your next stay in Arundel Mansions Hotel.

10/10 Excellent

Elvia lorena

Stayed 1 night in Jan 2024
Response from AMH Staff on Jan 22, 2024
Dear guest, thank you very much for your time to write review and sharing your experience. We look forward welcoming you and your family for your next stay in Arundel Mansions Hotel.

8/10 Good

Reg

Liked: Cleanliness, room comfort
Classic
It was very inexpensive for the property. Loved the classic feel. The elevator was worth seeing and using. Very classic. The space was clean and comfortable. Downside was the sky train runs right beside it.
Stayed 1 night in Jan 2024
Response from AMH Staff on Jan 20, 2024
Dear guest, thank you very much for your time to write review and sharing your experience. We look forward welcoming you and your family for your next stay in Arundel Mansions Hotel.

8/10 Good

Harmandeep

Travelled with family
Stayed 1 night in Jan 2024
Response from AMH Staff on Jan 20, 2024
Dear guest, thank you very much for your time to write review and sharing your experience. We look forward welcoming you and your family for your next stay in Arundel Mansions Hotel.

6/10 Okay

Michael

Old building. Nice and warm inside. They've made an effort to make things comfortable. But it's dated and there are a few mice scurrying around.
Stayed 1 night in Jan 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A gorgeous building which was been wonderfully preserved to its period state. If you enjoy history and appreciate the details of past architecture this is the best hotel for you. I absolutely adored staying here; it was like my dream of living in a heritage home come true! You get a whole apartment, with a fully stocked kitchen. All the cool things about the building are so fun, like the pressure plate to open the kitchen door, the doorbell, and especially the elevator. Owners are very nice and accommodating; I highly recommend this place

2/10 Terrible

Lovepreet

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There was big black mice in the room and whole building
Stayed 1 night in Dec 2023

10/10 Excellent

Soroush

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Leigh

Stayed 4 nights in Dec 2023

10/10 Excellent

Michele

Travelled with partner
Beautiful old heritage stay ! Great communication & gf Ollie up to questions & requests ! Thankyou! wish we could have stayed 1 more night
Stayed 1 night in Nov 2023

10/10 Excellent

darren

Stayed 1 night in Nov 2023
Response from AMH Staff on Nov 21, 2023
Dear guest, thank you very much for your time to write review and sharing your experience. We look forward welcoming you and your family for your next stay in Arundel Mansions Hotel.Thanks

2/10 Terrible

Ashna

Disliked: Amenities, property conditions & facilities
It was scary to stay there
Stayed 1 night in Oct 2023
Response from myrna on Oct 11, 2023
please explain why it was Scaryi am 84 years old , the owner and live there in one of the suits Myrna

2/10 Terrible

JEONGHO

Stayed 1 night in Sep 2023
Response from myrna on Oct 11, 2023
why please explain your low score

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Stayed 4 nights in Sep 2023

2/10 Terrible

Jackie

Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from myrna on Oct 11, 2023
why 1 out of 5 it is a beautiful historic hotel which I and my husband have restored over 30 years and it is now a listed historic building and that is why people come to stay Myrna

8/10 Good

Youlin

Stayed 2 nights in Sep 2023

2/10 Terrible

manpreet

Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from myrna on Dec 9, 2023
so sorry that you thought that we are only one out of five for such a large historic suite what was wrong we cannot help being in down town New Westminster if that is what you chose. myrna , The owner

8/10 Good

Ric

Travelled with family
Liked: Room comfort
Nice historic hotel
It is a historic hotel with few amenities and very unique. Bed is comfortable and is a very spacious unit with separate kitchen, bedroom and living/dining room. A lot of homeless people around especially a the back where hotel parking is.
Stayed 2 nights in Sep 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
How cool to see a property that maintained the vintage style. I loved seeing how they lived in the past
Stayed 1 night in Aug 2023

8/10 Good

Robert

Liked: Cleanliness, room comfort
Like stepping back in time
This place is so cool! It's literally like stepping back in time. If you were living in this place in 1922 you were ballin'. My only comment about our particular room was that the sky train ran right under it every 37 seconds. It's like that scene in The Blues Brothers when they stay in Elwoods room.
Stayed 1 night in Aug 2023

4/10 Poor

Andreas

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Arumuga Kumar

Liked: Cleanliness, amenities, property conditions & facilities
It was a awesome stay at the Mansion.
Stayed 1 night in Jul 2023

2/10 Terrible

Danielle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at this property after seeing it on Expedia, for a quick getaway at the beginning of July. When we were shown to our room, all of the windows were open because of how hot and muggy it was inside, and there was a train that ran right outside our window. This train ran all day and all night and was exceptionally loud. In order to get any relief from the heat, you had to open the windows so we heard the train all day and night. The property was dirty and there were homeless individuals all around both entrances. In order to park you have to park in a lot next to the food bank and walk up an ally that smells of urine. Our first night was uncomfortable but my partner had to work the entire next day so we decided to make the most of it. The next day he was completely unable to work because he could not get on the hotels Wi-Fi, despite one of the selling points of this property being free Wi-Fi. That day we escaped the room and went to lunch and when we returned and opened the front door, a crack pipe fell off the door handle and onto my foot. That was the last straw and we packed up and left immediately. I contacted the property to let them know we were vacating early and was told that we would be contacted about a refund, but we were not. I’ve attempted to contact the property on several occasions with no luck. The woman who is running the day to day for this place is very kind and well intentioned but is over her head

8/10 Good

Jeff

Stayed 1 night in Jul 2023

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rustic. The old elevator somewhat charming and somewhat concerning.
Stayed 2 nights in Jul 2023

4/10 Poor

Teresa

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is quaint and old. There is not front desk and had to meet to get keys. Was not given a Wifi password and unable to reach him after to find one. The property is located above the train tracks so it is very loud. The single pane windows did nothing to reduce the noise every 3-5 minutes. The kitchen in the suite is very old and outdated.
Stayed 1 night in Feb 2023

10/10 Excellent

Dilup

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unique, spacious and comfortable accommodations. Close to shopping and transportation. Historic building.
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Overall, not bad
The place has a lot of character, its beautiful and very unique, very old, has so much charm, I would like to go back but some things were not very clean, the percolator was very dirty (put a Polydent tablet with water overnight and it will look almost new), the pots and pans were not very clean. I understand that the building is over 100 yeas old, but the cover for the ironing board could have used a good wash. Staff was very friendly and helpful and so was the owner/manager.
Stayed 3 nights in Jan 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very old building right next to skytrain track.....too much noise
Stayed 9 nights in Feb 2020
Response from Myrna on Jan 26, 2021
Well nothing about the sky train i can do what do you expect me to do tell it to go away

6/10 Okay

Dianne

Travelled with family
Disliked: Room comfort
This property is very vintage and has a lot of character. That location is very sketchy and as a single woman I would not ever stay there. The fire extinguisher was extremely out of date and the bedding could be upgraded. The noise of the sky train makes sleep very challenging.
Stayed 3 nights in Nov 2020

4/10 Poor

john

Disliked: Room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020
Response from Myrna on Oct 11, 2020
Tank you Please call if you need anything Kind regards Myrna

8/10 Good

Christopher

Liked: Cleanliness, room comfort
Very soft bed.. great night stay
Stayed 1 night in Aug 2020
Response from Myrna on Aug 14, 2020
Thank you Christopher We are glad that you enjoyed dour hotel and hope to see you again another time Kind regards Myrna

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
It was a pleasant stay. I enjoyed the close proximity to skytrain and shopping. A close walk to the New West scenic Quay. The Arundel is close to the skytrain line, therefore some noise. I loved the period specific furnishings.
Stayed 2 nights in Jul 2020
Response from myna on Jul 24, 2020
Thank you guest for your feed back We do appreciate it and hope to see you another time kind regards Myrna

8/10 Good

Liza

Business traveller
Funky hotel
Great location. This is a 100 year old hotel it is funky. Smells a bit in hallways. Bedding is mismatched. Kitchen has all amenities if you want to cook. Lots of ethnic places to eat. People are friendly.
Stayed 3 nights in Jun 2020
Response from myrna on Jul 4, 2020
thanks for your imput we will look at the hallway and smells when everyone is cooking their authentic dishes yes bedding is mismatched we run our lives being careful to use and not waste .Our linen is bought when needed and not always the same colour. Our furniture is not new nor are our prices kind regards Myrna

8/10 Good

Christopher

Liked: Cleanliness, room comfort
Great place
Stayed 1 night in Apr 2020
Response from Myrna on Jun 12, 2020
Dear Christopher we are pleased that you had a pleasant stay at our hotel Kind regards Myrna

10/10 Excellent

Nyree

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2020
Response from Myrna on Jun 12, 2020
Dear guest Thank you for your reply and we hope to see you again Kind regards Myrna

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is like no other. If you’re into unique old style flapper days and anything that That never existed until the past few years and this is this day for you. Located right in the middle of a new Westminster this gem is a hidden one and it’s trashy I hold dear to my heart. There’s something about this place that makes it special unique and one-of-a-kind. This is a great place for any couple, person visiting on business, or possibly for even a small family.
Stayed 2 nights in May 2020
Response from Myrna on Jun 6, 2020
Thank you for your posting and we hope that you or friends will come again Kind regards myrna —-the owner

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2020
Response from myrna on May 15, 2020
thank you for your reply sorry I cannot reply with your name but am so pleased that you enjoyed your stay with us and hope that you come again kind regards Myrna

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
She was rude to me. Could have been polite but wasn't
Stayed 1 night in May 2020
Response from myrna on May 15, 2020
I do not remember being rude to anyone but as you do not have the decency to put your name how do I know that you exist there was someone who came a couple of days ago who I refused to accept as they did not have a credit card then then proceeded to tell me it was already booked with someone else s prepaid card something which was untrue so I was certainly not happy that some one had wasted my time to go to book them in when they did not have suitable credentials was this you ? Myrna Ball the owner of this historic hotel which has, as it is every year , once again voted by the community as the best hotel in New Westminster