Ratings based on 404 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom st louis

Absolutely delightful-

Posted 2-Nov-2014
Pros: Everything
Cons: Would like to see broader room service menu with more true New Orleans items
Location: Great restaurants, shopping, just a few blocks from french quarter & short cab ride from magazine street's wonderful antique stores
First class staff & accommodations. Beautiful room, wonderful room room service, couldn't have been more relaxing after an exhausting few days of business travel. Just wish I would have been there for long weekend stay. Staff was friendly and my wish was their command. Bed & linens were superb.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Oct-2014
We had a room issue at check in due to some unforseen water damage to a few of their rooms and the hotel more than offset the inconvenience. They went way beyond what would have made me feel good about the situation. Things happen some times that are beyond our control and they responded beautifully.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom toronto

Great classy hotel in a good location

Posted 13-Oct-2014
Pros: location
Cons: cost of breakfast coffee!
Beautiful hotel, great location. Not far from anything. We were happy we were not right in the French Quarters but a short walk away instead. It was super nice that they upgraded us to suites and they accommodated our request for our 3 rooms to be located close together. Our one small complaint about the hotel was the cost for coffee of $5.50 plus taxes. Really.... when you are paying breakfast entrees of around $20, it seems to be excessive to charge another $5.50 for coffee or $6.50 for tea.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Alabama

Top Notch NOLA

Posted 6-Oct-2014
Pros: Entrance, staff, location and the Suites.
Always a pleasure staying at this hotel. Staff are wonderful, lobby inviting, location is perfect and convenient to so much love the rooms, especially the suites. This is one of my favorites in New Orleans and always at the top of my list when visiting there.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Houston, TX (via New Orleans)

Posted 9-Sep-2014
Cons: Their website for reservations is not easy to navigate, so i use Expedia
great location. Friendly staff. Nice Rooms. Excellent workout area
5 out of 5
Recommended
for Everyone
by A verified travellerfrom D

Wonderful atmosphere. Good location. Helpful staff

Posted 2-Sep-2014
Very good experience. Would highly reccomend.great restaurant.excellent service.
5 out of 5
Recommended
for Personal Event
by Tinafrom Texas

French quarter wonder!

Posted 21-Aug-2014 on Hotels.com
This place is absolutely fabulous! You feel like royalty! It's also located in the French quarters close to the aquarium and anything else in the French quarters that you'd like to do/see! We will absolutely stay here again!
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 12-Aug-2014 on Hotels.com
5 out of 5
Recommended
by Janetfrom Mountain view

Best hotel in the world

Posted 10-Aug-2014 on Hotels.com
Wonderful old school hotel. Impeccable service. 24 hour concierge services at the club level. The best.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Houston, TX

Great Experience

Posted 28-Jul-2014
Pros: The Staff and the room.
Cons: Clean up the walls near the pool
The hotel was great, the staff was very nice to us. The location was the best part- everything was almost walking distance or a bike ride away. Our room was awesome.