Ratings based on 399 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from toronto

Great classy hotel in a good location

Posted 13-Oct-2014
Pros: location
Cons: cost of breakfast coffee!
Beautiful hotel, great location. Not far from anything. We were happy we were not right in the French Quarters but a short walk away instead. It was super nice that they upgraded us to suites and they accommodated our request for our 3 rooms to be located close together. Our one small complaint about the hotel was the cost for coffee of $5.50 plus taxes. Really.... when you are paying breakfast entrees of around $20, it seems to be excessive to charge another $5.50 for coffee or $6.50 for tea.
5 out of 5
Recommended
for Everyone
by A verified traveller from Alabama

Top Notch NOLA

Posted 6-Oct-2014
Pros: Entrance, staff, location and the Suites.
Always a pleasure staying at this hotel. Staff are wonderful, lobby inviting, location is perfect and convenient to so much love the rooms, especially the suites. This is one of my favorites in New Orleans and always at the top of my list when visiting there.
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX (via New Orleans)

Posted 9-Sep-2014
Cons: Their website for reservations is not easy to navigate, so i use Expedia
great location. Friendly staff. Nice Rooms. Excellent workout area
5 out of 5
Recommended
for Everyone
by A verified traveller from D

Wonderful atmosphere. Good location. Helpful staff

Posted 2-Sep-2014
Very good experience. Would highly reccomend.great restaurant.excellent service.
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Great Experience

Posted 28-Jul-2014
Pros: The Staff and the room.
Cons: Clean up the walls near the pool
The hotel was great, the staff was very nice to us. The location was the best part- everything was almost walking distance or a bike ride away. Our room was awesome.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 28-Jul-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveller from kansas

Nice close to entertainment

Posted 27-Jul-2014
Nice hotel AC either hot or cold no good balance. Time to remodel bathrooms sink cracked tub surround cracked
5 out of 5
Recommended
for Everyone
by A verified traveller from Oklahoma

Fabulous!!

Posted 14-Jul-2014
Pros: It was beautiful, The Grill room was a marvelous venue for our party
Cons: I had a beautiful view of the river on the 20th floor, but the windows were cloudy.
Location: The location is convenient for so many of the things we wanted to do.
We had a fabulous time at the Windsor Court! The staff were helpful every time we needed any thing! The staff in the concierge room were terrific! I and my guests felt so comfortable, and it made my visit even more enjoyable.
5 out of 5
Recommended
for Everyone
by A verified traveller from Long Island, NY

Short but sweet

Posted 4-Jul-2014
Pros: Location is great, staff is friendly, rooms are very nicely furnished and immaculate.
Location: Great location. Close to everything including the French Quarter and the Casino (which is right across the street), but the hotel is like an oasis.
We arrived several hours before check-in time, so I asked if we could drop off our bags while we wandered around New Orleans. The receptionist said no problem, but let's see if we can get you into your room...which they did, at 11am! And what a beautiful room it was, with a great view of the city looking out towards the French Quarter. The room was great, the facilities were clean (pool and fitness center) and the staff was very helpful and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveller from New Orleans

Upscale.

Posted 3-Jul-2014
Very pleasant. Classy upscale. Hotel. Service was great.