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The Pontchartrain Hotel
4.0 star property

Pet-friendly hotel connected to a rail/subway station in Lower Garden District with 3 restaurants

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Pontchartrain Hotel

Photo gallery for The Pontchartrain Hotel

Property entrance
View from property
Room, 1 King Bed (Clio)
3 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby

Overview of The Pontchartrain Hotel

Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
2031 St. Charles Avenue, New Orleans, LA, 70130
  • Popular LocationNational World War II Museum16 min walk
  • Popular LocationPort of New Orleans3 min drive
  • Popular LocationMercedes-Benz Superdome3 min drive
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive
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Room options

View all photos for Room, 1 King Bed (Clio)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Clio)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Bathrobes
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Euterpe)

Deluxe Room, 2 Queen Beds (Euterpe)

Deluxe Room, 2 Queen Beds (Euterpe)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Bathrobes
Free bottled water
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Erato)

Room, 2 Double Beds (Erato)

Room, 2 Double Beds (Erato)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Bathrobes
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite (Thalia)

Family Suite (Thalia)

Family Suite (Thalia)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
2 bedrooms
Hair dryer
Private bathroom
Bathrobes
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed (Calliope)

Suite, 1 King Bed (Calliope)

Suite, 1 King Bed (Calliope)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 534 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Polyhymnia)

Minibar, in-room safe, desk, laptop workspace

Suite (Polyhymnia)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for City Room, City View

City Room, City View

City Room, City View

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Bathrobes
Free bottled water
Minibar
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

Located in Lower Garden District neighborhood, The Pontchartrain Hotel is connected to a rail/subway station. Magazine Street and Jackson Square are notable landmarks and Audubon Zoo is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center.
Visit our New Orleans travel guideOpens in a new window

What's nearby

  • National World War II Museum - 16 min walk
  • Ernest N. Morial Convention Center - 3 min drive
  • Port of New Orleans - 3 min drive
  • Mercedes-Benz Superdome - 3 min drive
  • Caesars New Orleans Casino - 4 min drive

Getting around

  • St. Charles at Josephine Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 20 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Hot Tin - 1 min walk
  • Igor's Bar And Grill - 1 min walk
  • Houston's Restaurant - 4 min walk
  • Burger King - 6 min walk
  • Juan's Flying Burrito - 9 min walk

About this property

The Pontchartrain Hotel

Upscale hotel near Magazine Street
Located close to National World War II Museum and Smoothie King Center, The Pontchartrain Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Valet parking (surcharge), express check-out, and tour/ticket assistance
  • A 24-hour front desk, concierge services, and an elevator
  • ATM/banking services, smoke-free premises, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 106 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55.69 per day; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bayou Bar
  • Hot Tin
  • Jack Rose
  • Silver Whistle Cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (38 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness center access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 55.69 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pontchartrain Hotel New Orleans
Pontchartrain Hotel
Pontchartrain New Orleans
Pontchartrain
The Pontchartrain
The Pontchartrain Hotel Hotel
The Pontchartrain Hotel New Orleans
The Pontchartrain Hotel Hotel New Orleans

Frequently asked questions

Is The Pontchartrain Hotel pet-friendly?

Yes, The Pontchartrain Hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Pontchartrain Hotel?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at The Pontchartrain Hotel on May 21, 2024 start from CA $208.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Pontchartrain Hotel?

Valet parking is available for USD 55.69 per day.

What time is check-in at The Pontchartrain Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Pontchartrain Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Pontchartrain Hotel located?

Located in Lower Garden District, this hotel is within 1 mi (2 km) of Magazine Street and National World War II Museum. Ernest N. Morial Convention Center and Port of New Orleans are also within 2 mi (3 km). St. Charles at Josephine Stop and St. Charles at St. Andrew Stop are within a 2-minute walk.

The Pontchartrain Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1004 reviews" "
Rating 8 - Good. 192 out of 1004 reviews" "
Rating 6 - Okay. 47 out of 1004 reviews" "
Rating 4 - Poor. 19 out of 1004 reviews" "
Rating 2 - Terrible. 19 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

yelena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Serhan, McLean

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Music at the Bayou Bar was such a special treat
Stayed 4 nights in Apr 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service
Great old hotel. These hotels can be difficult to maintain and that seemed to be true here. One of the two elevators was out of order making for longer wait times to get to the rooftop bar or our 11th floor room and the faucets in our bathroom needed repair. The staff was excellent, although the doormen always seemed more interested in their phones than greeting guests. Kerry at the front desk and Hampton in the bar were both fantastic. A Streetcar stop was right out the front door making transportation to other parts of the city super easy. The Garden District is very walkable from the hotel. Glad we stayed here. Had a really good time.
Stayed 5 nights in Apr 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location for this New Orleans hotel. It’s quirky and room decor could use a refresh. Room was spacious though and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Dawone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and efficient. The room is comfortable, clean and quiet. The location made it easy to walk or catch the street car. We had a wonderful experience in New Orleans!
Stayed 5 nights in Mar 2024

8/10 Good

Judy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, and best view in NoLa from the rooftop bar. Parking fee of $45 per night plus tax and “resort” fees seemed exorbitant.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeanne, Silver Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was a bit away from downtown but still close enought to hop on the street car out front.
Stayed 2 nights in Mar 2024

General hotel information

Reasons to Book
Onsite Restaurant/Bar & Great Location
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0