Exterior

Reviews of Renaissance New Orleans Pere Marquette French Qtr Area Hotel

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1004 reviews" "
Rating 8 - Good. 278 out of 1004 reviews" "
Rating 6 - Okay. 83 out of 1004 reviews" "
Rating 4 - Poor. 33 out of 1004 reviews" "
Rating 2 - Terrible. 23 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Naiara Lebron

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I am only allergic to dust and mold, and the hotel room caused me the most intense allergy attack I have ever experienced. The power outlets on either side of the bed did not work. Only one of my keycards worked and when they tried fixing it, the one that used to work, stopped working so I never got two functional keys. I liked the nice staff, the convenient restaurant in the hotel lobby and the view from the room. Beds were very comfortable but this was overshadowed by the intense allergies the room gave me.
Stayed 5 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Ms. Lebron, Thank you for choosing to stay with us and taking the time to share your review. We would like to apologize for the cleanliness issues you encountered during your stay, and we are genuinely sorry for the unpleasant experience this caused. Your well-being is of the utmost importance to us, and we take all guest comments seriously, especially those related to health and safety. We thank you for bringing this matter to our attention, as we are committed to providing the best possible service to our valued guests. Furthermore, we are also sorry for the difficulties you had with your room card, and we can understand the frustration this caused. We will share your feedback appropriately as we strive to deliver a seamless experience to all our guests. On a positive note, we are glad to read that our courteous associates and onsite restaurant made a better impression. We are grateful for your patience and hope you will revisit us so we can deliver you the flawless stay that you deserve. Safe travels.Best regards,Donald Payne,General Manager

10/10 Excellent

Hilary

Travelled with group
Great location and really great staff. Restaurant in the lobby had good food too.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Hilary, Thank you for taking the time to post your comments regarding your recent stay at the Renaissance New Orleans Pere Marquette French Quarter Area Hotel. We are delighted to learn how our devoted associates helped to make your stay so memorable. We will be sure to share your fantastic compliments with the entire team. We also appreciate you mentioning how our convenient location and delicious dining options enhanced your time with us. We are grateful for your wonderful feedback and look forward to having you as our guest again.Best regards,Donald PayneGeneral Manager

4/10 Poor

Destiny

Disliked: Cleanliness, staff & service, property conditions & facilities
Never received deposit back left room spotless
Stayed 4 nights in Feb 2024
Response from General Manager on Mar 2, 2024
Dear Destiny, Thank you for choosing to stay with us, and we appreciate you taking the time to share your review. Any incidental hold remaining will be refunded back to your account, and this can take your bank a few business days to process, roughly 7-10 days, depending on your banking institution. We are grateful for your patience and hope you will revisit us on your next trip to our city.Best regards,Donald PayneGeneral Manager

2/10 Terrible

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 29, 2024
Dear Jennifer, Thank you for choosing our resort and for sharing your observations. We are sorry that we did not meet your expectations. We appreciate your feedback and hope you will give us an opportunity to provide you with the hospitality you deserve on your next visit to New Orleans.Best regards,Donald Payne,General Manager

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 23, 2024
Dear Anna, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Renaissance New Orleans Pere Marquette French Quarter Area Hotel.Best regards,Donald PayneGeneral Manager

10/10 Excellent

Benjamin

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great checkin, nice and easy. Overall hotel is well maintained
Stayed 1 night in Feb 2024
Response from General Manager on Feb 23, 2024
Dear Benjamin, We are delighted that you found our check-in service seamless and enjoyable. It is our pleasure to ensure a hassle-free and welcoming start to your stay. Your feedback is greatly appreciated and serves as motivation for our team to maintain the highest standards of service. We look forward to seeing you again soon at Renaissance New Orleans Pere Marquette French Quarter Area Hotel.Best regards,Donald PayneGeneral Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 22, 2024
Dear Robert, Thank you for choosing Renaissance New Orleans Pere Marquette French Quarter Area Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best regards,Donald PayneGeneral Manager

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and the restaurant was top notch.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 19, 2024
Dear Mary, Thank you very much for choosing to stay at the Renaissance New Orleans Pere Marquette French Quarter Area Hotel. We are happy our location was convenient for your visit to all the many attractions of the French Quarter - world-famous for Jazz, Bourbon Street, Canal Street, and Jackson Square. We are also delighted you loved your experience at our in-house restaurant, TACKLEBOX. Thank you again for your business, and we look forward to being the first hotel you think of on future trips to the area!Best regards,Donald Payne,General Manager

6/10 Okay

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service
Friendly staff. Food from restaurant was disappointing.
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 19, 2024
Dear Crystal, Thank you for choosing us and sharing your feedback. While we are glad you were impressed with the service provided by our associates, we apologize for not meeting your expectations with the food served at our in-house restaurant. We will address these concerns with our food and beverage team, as we always want to improve our guest experience. Your valuable feedback is much appreciated, and we do hope to have the privilege of hosting you again soon.Best regards,Donald Payne,General Manager

10/10 Excellent

alethea, Lake Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Director of Operations on Jan 18, 2024
Dear Alethea, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at the Renaissance New Orleans Pere Marquette French Quarter Area Hotel. We look forward to welcoming you back on your next visit.Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

Chelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I frequent New Orleans and have never found a mid-priced hotel stay to be pleasant UNTIL I found the Renaissance. I stayed in Oct & had a wonderful experience, so I was cautiously optimistic that it would be the same this time. It was. I highly recommend this hotel!
Stayed 1 night in Jan 2024
Response from GENERAL MANAGER on Jan 31, 2024
Dear Chelle, Thank you for making Renaissance New Orleans Pere Marquette French Quarter Area Hotel your home away from home. It is good to know that we were able to provide you with an outstanding stay once again. It means a lot that you choose to stay with us again and again over all of the other hotels in the area. Thank you once more for recommending us to future travelers and we look forward to your return.Best regards,Michael Rosenberg,Director of Operations

8/10 Good

Jill

Travelled with partner
Stayed 2 nights in Jan 2024
Response from Director of Operations on Jan 10, 2024
Dear Jill, Thank you for your kind review of your stay at our one-of-a-kind boutique hotel. We are delighted to have met your expectations and appreciate your feedback. It was a pleasure being a part of your journey, and we look forward to having you stay with us here at the Renaissance New Orleans Pere Marquette French Quarter Area Hotel again.Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

Dennis, Denham Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very walkable to Bourbon Street and other areas.
Stayed 1 night in Dec 2023
Response from Director of Operations on Jan 10, 2024
Dear Dennis, Thank you very much for choosing to stay at the Renaissance New Orleans Pere Marquette French Quarter Area Hotel. We are happy our location was convenient for your visit to all the many attractions of the French Quarter - world-famous for Jazz, Bourbon Street, Canal Street, and Jackson Square. We hope we will be the first hotel you think of on future trips to the area!Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing you can say about any hotel is “I’d stay here again”!! Definitely a four star property. Starting with manager who greets you at door and helps you feel right at home. We had a couple of requests and he knocked himself out to accommodate. Rooms are neat and up to date. Front counter associates were personable, pleasant and helpful. Great place!
Stayed 1 night in Dec 2023
Response from Director of Operations on Jan 4, 2024
Dear Larry, Thank you for your kind review and all the fantastic things you had to say about our one-of-a-kind boutique hotel. Your comments were a pleasure to read, and we are excited to share them with our excellent staff. Thank you again for your feedback, and we look forward to having you stay with us here at the Renaissance New Orleans Pere Marquette French Quarter Area Hotel again.Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

veronica

Stayed 3 nights in Dec 2023
Response from GENERAL MANAGER on Jan 31, 2024
Dear Veronica, Thank you for the excellent rating of Renaissance New Orleans Pere Marquette French Quarter Area Hotel! We are delighted your stay was perfect in every way, and we hope you were able to explore all that our exciting city has to offer from our boutique hotel. We look forward to your next visit with us.Best regards,Michael Rosenberg,Director of Operations

10/10 Excellent

Ashely

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Director of Operations on Feb 8, 2024
Dear Ashley, Thank you for the wonderful rating for Renaissance New Orleans Pere Marquette French Quarter Area Hotel. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

Taylor

Stayed 2 nights in Dec 2023
Response from Director of Operations on Dec 24, 2023
Dear Taylor, Thank you for the wonderful rating for Renaissance New Orleans Pere Marquette Hotel! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best regards,Michael Rosenberg

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Director of Operations on Dec 22, 2023
Dear Tiffany, We are thrilled you had an excellent stay at Renaissance New Orleans Pere Marquette Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best regards,Michael Rosenberg

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Director of Operations on Dec 21, 2023
Dear Darrell, Thank you for choosing Renaissance New Orleans Pere Marquette French Quarter Area Hotel and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.Best regards,Michael RosenbergDirector of Operations

8/10 Good

Sandra

Stayed 2 nights in Dec 2023
Response from Director of Operations on Jan 8, 2024
Dear Sandra, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Renaissance New Orleans Pere Marquette French Quarter Area Hotel. We look forward to welcoming you back on your next visit.Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

Aksana

Liked: Cleanliness, staff & service, property conditions & facilities
I love the property, but individuals who appear in that area after when it gets dark - don't make me feel safe
Response from Director of Operations on Feb 7, 2024
Dear Aksana, Thank you for choosing Renaissance New Orleans Pere Marquette French Quarter Area Hotel and sharing your feedback with us. We are pleased to hear that you loved our beautiful property. However, we genuinely appreciate your input regarding safety concerns in the area after dark. The well-being of our guests is our top priority, and we take your comments seriously. We will address this matter promptly with our security team to ensure a safe and secure environment for all our guests. Your feedback is invaluable in helping us make necessary improvements, and we want to assure you that we are committed to creating a welcoming and secure atmosphere. We appreciate your understanding and hope to have another opportunity to provide you with the stay you deserve.Best regards, Michael Rosenberg Director of Operations

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Director of Operations on Dec 12, 2023
Dear Guest, Thank you for your kind rating! We are glad you had such a positive experience during your time at Renaissance New Orleans Pere Marquette Hotel, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Best regards,Michael Rosenberg

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited the Renaissance for a weekend in New Orleans & I'd definitely come back. The staff was excellent, the hotel was in a great location & the ambience was great as well.
Stayed 3 nights in Dec 2023
Response from Director of Operations on Dec 5, 2023
Dear Christopher, Thank you for your kind review and all the fantastic things you had to say about our one-of-a-kind boutique hotel. Your comments were a pleasure to read, and we are excited to share them with our excellent staff. It is a pleasure to read that you have already decided to visit Renaissance New Orleans Pere Marquette French Quarter Area Hotel on your next visit to New Orleans. Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in an excellent location, extremely convenient to The Saengar Theater and walkable to many restaurants on Canal Street. Would definitely recommend if you are attending an event at the Saengar.
Stayed 1 night in Dec 2023
Response from Director of Operations on Dec 5, 2023
Dear Cathy, Thank you very much for choosing to stay at the Renaissance New Orleans Pere Marquette French Quarter Area Hotel. We are thrilled that our location was convenient for your plans to visit The Saenger Theater and explore the many attractions of the French Quarter – renowned for its Jazz, Bourbon Street, Canal Street, and Jackson Square. We appreciate your kind recommendation, and we hope to be the first hotel you consider on your future trips to the area!Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

Rhandalee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Director of Operations on Dec 5, 2023
Dear Rhandalee, Thank you for the excellent rating of Renaissance New Orleans Pere Marquette French Quarter Area Hotel! We are delighted your stay was perfect in every way, and we hope you were able to explore all that our exciting city has to offer from our boutique hotel. We look forward to your next visit with us!Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and will be our place we land when in New Orleans forever. Clean, stylish, smells amazing, staff So nice. Love the coffee shop, and the food and drinks at tacklebox! Thank you for holding a high standard we appreciate you
Stayed 1 night in Nov 2023
Response from Director of Operations on Nov 30, 2023
Dear Daniel, Thank you for choosing Renaissance New Orleans Pere Marquette French Quarter Area Hotel again for your recent stay. We are delighted your stay was perfect in every way, and we hope you were able to explore all that our exciting city has to offer from our boutique hotel. We are also glad to know that you enjoyed our refreshing accommodations, attentive staff, and excellent service. We are also happy to know that your experience at New Orleans Coffee & Beignet Company and Tacklebox was wonderful. We look forward to your next visit with us!Best regards,Michael Rosenberg

8/10 Good

Ami

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way the outside of the property is online, it doesn’t look like that in person. I think that the young man’s name was Leon (something like that) overcharged us for parking after I told him it was for 3 hours for my sister. He said that he assumed the amount. The AC on our room was facing the wall so the room didn’t really cool off. The elevator was fast. Everything was clean. Beds are hard and pillows are too soft.
Stayed 2 nights in Nov 2023
Response from Director of Operations on Nov 30, 2023
Dear Ami, Thank you for choosing to stay with us at Renaissance New Orleans Pere Marquette Hotel and for your candid comments. We are glad that your overall experience was pleasant. However, we regret not meeting most of your expectations. We are sorry for the inconvenience you had with the parking charges, and we will address your difficulties with him and ensure this is not repeated. We also apologize for the discomfort you had with your room. We will share your feedback with the appropriate individuals and ensure this issue is resolved. We appreciate your patience, and we hope you will revisit us in the future. Best regards,Michael Rosenberg

6/10 Okay

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Brad L on Nov 16, 2023
We're so sorry that you didn't have a pleasant stay here at the Renaissance New Orleans Pere Marquette. Thank you for the response and we are looking forward to making improvement in the future here at our property.

2/10 Terrible

Zainab

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Underwhelmed
Stayed 3 nights in Nov 2023
Response from Brad L on Nov 16, 2023
We're so sorry that you didn't have a pleasant stay here at the Renaissance New Orleans Pere Marquette. Thank you for the response and we are looking forward to making improvement in the future here at our property.

6/10 Okay

ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Like the old fashion look in downtown like the area an was clean just never got my 50$ deposit back in my card
Stayed 1 night in Nov 2023
Response from Brad L on Nov 16, 2023
We're so sorry that you didn't have a pleasant stay here at the Renaissance New Orleans Pere Marquette. Thank you for the response and we are looking forward to making improvement in the future here at our property.

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Director of Operations on Nov 8, 2023
Dear Marc, Thank you for the perfect rating! We hope you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Renaissance New Orleans Pere Marquette French Quarter Area Hotel, and we look forward to welcoming you back in the future.Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

Shawntel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great!
Stayed 3 nights in Oct 2023
Response from Director of Operations on Nov 4, 2023
Dear Shawntel, Thank you very much for choosing to stay at the Renaissance New Orleans Pere Marquette French Quarter Area Hotel. We are happy our location was convenient for your visit to all the many attractions of the French Quarter - world-famous for Jazz, Bourbon Street, Canal Street, and Jackson Square. We hope we will be the first hotel you think of on future trips to the area!Best regards,Michael Rosenberg

2/10 Terrible

Ruth

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was blood on my curtains, the carpet stinks, the room was very outdated.
Stayed 3 nights in Sep 2023
Response from Brad L. on Oct 31, 2023
On the behalf of the Renaissance New Orleans Pere Marquette, I will like to apologize on your recent stay. We will like to thank you for your feedback and we will make tremendous efforts to make improvements and avoid similar mistakes.

10/10 Excellent

Jeanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not have had nicer staff! My daughter and I came in super early for our one night stay, and the front desk clerk (around 6:30am) was very kind, knowledgeable about the area and just a pleasant guy to speak to. He was able to check us in early, which meant we had a safe place to take a nap before heading out to our activities. Everyone we met were super friendly, and personable too. The restaurant/bar’s food was phenomenal, and the service extremely good. We loved our waitress, and the bartender. (6pm) The hotel is close to the action, which meant a little noisier than I’d like, but for a beautiful city that never sleeps, that’s a price I’m willing to pay.
Stayed 1 night in Oct 2023
Response from Brad L. on Oct 31, 2023
The Renaissance New Orleans Pere Marquette will like to you for your stay and amazing comment. We are hoping that you will visit us in the future.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Director of Operations on Oct 24, 2023
Dear Nicole, Thank you for the fantastic rating! We hope you enjoyed our convenient location and impeccable service. Having you as our guest at Renaissance New Orleans Pere Marquette Hotel was a pleasure, and we look forward to welcoming you back in the future.Best regards,Michael RosenbergDirector of Operations

6/10 Okay

Ella

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is ok. Staff is friendly and nice. The room was ok, the bathroom/toilet were not very clean and the water didn’t drain well in the tub.
Stayed 2 nights in Oct 2023
Response from Director of Operations on Oct 24, 2023
Dear Ella, Thank you for sharing your feedback with us. We are delighted to hear that you found our associates welcoming and courteous. However, we sincerely apologize for the inconvenience you encountered with your room. We constantly aim to deliver high standards, and we regret falling short of your expectations. Rest assured, we will address the issues with the appropriate teams to enhance the guest experience. We hope to welcome you back for an improved visit.Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

Denton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Brad L. on Oct 31, 2023
Thanks for the positive feedback.

8/10 Good

Tanya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great location
Stayed 2 nights in Oct 2023
Response from Director of Operations on Oct 14, 2023
Dear Tanya, Thank you for choosing Renaissance New Orleans Pere Marquette French Quarter Area Hotel and for your nice rating. We are glad to know you enjoyed your time with us and that you especially loved our well-maintained accommodations and convenient location. It was our pleasure hosting you, and we look forward to welcoming you back soon.Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

RYAN, DENHAM SPRINGS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Director of Operations on Oct 13, 2023
Dear Ryan, Thank you for being our guest and for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Renaissance New Orleans Pere Marquette French Quarter Area Hotel. We look forward to your return and wish you all the best with your future travels.Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Director of Operations on Oct 13, 2023
Dear Brendan, Thank you for choosing Renaissance New Orleans Pere Marquette French Quarter Area Hotel and for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you, and we look forward to welcoming you back soon.Best regards,Michael RosenbergDirector of Operations

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Director of Operations on Oct 11, 2023
Dear Sheryl, Thank you for choosing Renaissance New Orleans Pere Marquette French Quarter Area Hotel and for your nice rating. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, very helpful employees, nice location
Stayed 2 nights in Oct 2023
Response from Director of Operations on Oct 10, 2023
Dear Calvin, Thank you for choosing Renaissance New Orleans Pere Marquette French Quarter Area Hotel and for your perfect rating. We are thrilled to know we exceeded your expectations and that you especially loved our courteous associates and convenient location. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location just a couple of blocks from the party... Also best service in the hotel...
Stayed 1 night in Oct 2023
Response from Director of Operations on Oct 7, 2023
Dear Juan, Thank you for choosing the Renaissance New Orleans Pere Marquette French Quarter Area Hotel. We are happy our location was convenient for your visit to all the many attractions of the French Quarter - world-famous for Jazz, Bourbon Street, Canal Street, and Jackson Square. We are also glad that you loved our courteous associates. we will surely share your compliments with them. Thank you again; we look forward to your return.Best regards,Michael RosenbergDirector of Operations

4/10 Poor

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Director of Operations on Oct 5, 2023
Dear Jaime, Thank you for being our guest and for your candid rating. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

Christopher Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2023
Response from Brad L on Oct 1, 2023
Thanks for the positive response. We hope that you'll visit us again.

10/10 Excellent

Lior

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price for what you get
Good location, food is great, nicr gym
Stayed 2 nights in Sep 2023
Response from Director of Operations on Sep 30, 2023
Dear Lior, Thank you for choosing the Renaissance New Orleans Pere Marquette French Quarter Area Hotel. We are happy our location was convenient for your plans. We are also delighted to read that you enjoyed our delicious meals, in-house amenities and found us to be of great value. We appreciate your business and look forward to your return.Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Director of Operations on Sep 30, 2023
Dear Patrick, Thank you for the perfect rating. We are glad you had a wonderful time at Renaissance New Orleans Pere Marquette French Quarter Area Hotel. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Director of Operations on Sep 29, 2023
Dear Robert, Thank you for choosing Renaissance New Orleans Pere Marquette French Quarter Area Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

LaToya

Stayed 1 night in Sep 2023
Response from Director of Operations on Sep 30, 2023
Dear Latoya, Thank you for rating your stay at Renaissance New Orleans Pere Marquette French Quarter Area Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best regards,Michael RosenbergDirector of Operations

10/10 Excellent

Hoke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Director of Operations on Sep 22, 2023
Dear Hoke, Thank you for rating your stay at Renaissance New Orleans Pere Marquette French Quarter Area Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best regards,Michael RosenbergDirector of Operations