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Renaissance New Orleans Arts Warehouse District Hotel – Avis

4 out of 5
Renaissance New Orleans Arts Warehouse District Hotel
700 Tchoupitoulas St, New Orleans, LA

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 616 avis sur 1002." "
Note de 8 – Bien, d’après 258 avis sur 1002." "
Note de 6 – Acceptable, d’après 73 avis sur 1002." "
Note de 4 – Médiocre, d’après 33 avis sur 1002." "
Note de 2 – Terrible, d’après 22 avis sur 1002." "

9,2/10

Propreté

9,2/10

Service et personnel

8,4/10

Commodités

9,0/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Excellent service, clean and location in the warehouse district is great.
Séjour de 7 nuits en septembre 2019
Director of Room Operations a répondu le 16 sept. 2019
Dear Guest, thank you for your glowing review of the Renaissance New Orleans Arts Warehouse District Hotel. It is delightful to know you were impressed by our courteous service, while our prime location was perfect for your plans. It was a pleasure hosting you, and we look forward to welcoming you back soon. Best Regards, Michael Rosenberg, Director of Room Operations

8/10 – Bien

Voyageur vérifié

Séjour de 5 nuits en août 2019
Director of Room Operations a répondu le 9 sept. 2019
Dear Guest, we are delighted you had a great stay at the Renaissance New Orleans Arts Warehouse District Hotel. Thank you for the nice rating, and we look forward to hosting you again soon. Best Regards, Michael Rosenberg, Director of Room Operations

8/10 – Bien

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bon service a l’accueil. Hotel très propre! Les femmes de ménage passaient très tard à la chambre par contre et elles ne faisaient pas grand chose. Une journée, un seul lit sur les 2 étaient fait! Mais sinon c’était un excellent séjour!
Séjour de 4 nuits en août 2019

10/10 – Excellent

Voyageur vérifié

Séjour de 2 nuits en décembre 2018
Director of Room Operations a répondu le 7 janv. 2019
Dear Guest, thank you for your excellent rating of the Renaissance New Orleans Arts Warehouse District Hotel. We are glad you enjoyed your experience with us and hope to see you again soon. Best Regards, Michael Rosenberg, Director of Room Operations

6/10 – Acceptable

Gilles, France

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Good location near casino, riverside walk and french quarter. During our first night (07/25/2017) we had a bad experiment with the fire alarm that started at 4:30 am so we went outside in the street for 45 min. The staff did not gave us explanation about what happened and no apologize or complimentary breakfast was provided. The next night a wedding party was organized in the hotel and we could not sleep until 1 am because of guests noises in the corridors.
Séjour de 4 nuits en juillet 2017
General Manager a répondu le 9 août 2017
Thank you for your recent visit to our hotel and for your online review. We are committed to offering every one of our guests an exceptional stay, and we apologize that we did not do so for your visit. We are always looking for ways we can improve and we will take your feedback into account. We hope to have the opportunity to make a much better impression on a future stay. Best Regards, Andy King General Manager New Orleans Renaissance Arts Hotel

4/10 – Médiocre

Philippe, Bordeaux France

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel, confort de la chambre
Arnaque sur la taille de la chambre
nous avons réservé pour 5 jour dans cet hôtel une chambre "exécutive" pour 4 personnes de 42 m2. L hôtel nous a attribué une chambre standard de 28m2. De plus nous étions sensés avoir une vue sur l extérieur. Hors nous avions une vue intérieure sur un mur ! La réception (Leah) n a rien voulu savoir et nous avons dû rester 5 jours dans cette chambre, serrés. Heureusement que nous étions la pour visiter la région donc pas présents toute la journée. Par ailleurs les chambres qui donnent sur l intérieur sont bruyantes car l hôtel est organisé en patio. Dernier point, ne vous faites pas avoir par le service de voiturier , il y a un parking public à 100 m (rue Fulton) à gauche en sortant de l hôtel soit 20$ la nuit au lieu de 49$ avec l hôtel...Bref, très peu satisfaisant.
Séjour de 5 nuits en juillet 2017
Thank you for choosing our hotel on your recent visit to the area and for taking the time to provide feedback. We were disappointed to read that your stay was anything less than exceptional. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Best Regards, Andy King General Manager New Orleans Renaissance Arts Hotel

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
Fabulous hotel, horrible wifi!
Very nice hotel, great location, very clean. Complementary wifi (lobby only) horrible! Very expensive to have internet access everywhere. For an hotel that expensive I would expect good quality free wifi.
Séjour de 5 nuits en juin 2017
GM a répondu le 5 juill. 2017
Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your recent stay! Though we are ecstatic you loved our location and hotel, please accept our apologies for the difficulties you had with our WiFi. We will see what may be done in contacting our provider. We do hope you will return for another visit the next time you are in New Orleans! Best Regards, Andy King General Manager New Orleans Renaissance Arts Hotel

10/10 – Excellent

Anaïs, Montréal

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent choix
Bien situé, merveilleux petit bistro/fromagerie à 2 pas. Piscine sur le toit est parfaite pour la température chaude de juillet. Très bon café et resto à l'hôtel. Wifi est lent par contre. J'y retournerais sans hesiter.

8/10 – Bien

Danielle, Plaisir

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Au cœur de NO
Très agréable du fait de la position géographique on peut faire beaucoup de chose à pied nuit et jour. Accueil très agréable à l'hôtel.

10/10 – Excellent

René, Thetford Mines, Qc, Can.

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bel hôtel, près de tout, tranquille.
D'une architecture agréable, un très bel hôtel situé à quelques minutes à pied du NOLA touristique, mais dans un quartier dont l'expansion et la rénovation sont effervescentes...

6/10 – Acceptable

Madison

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Housekeeping knocked on our door at 9 am and asked when we were checking out. I asked when checkout was, thinking maybe we misunderstood. She said “10 or 11”. I was very confused why she was knocking on the door at 9 then.
Séjour de 1 nuit en avril 2024
Director of Operations a répondu le 23 avr. 2024
Dear Madison, Thank you for your comments and review of your visit with us. We genuinely apologize for the service issue you encountered with one of our housekeeping associates and for the inconvenience this caused. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We hope the rest of your stay was enjoyable and that we will have the opportunity to provide you with an even better stay on your next visit.Best Regards,Paul FaithDirector of Operations

8/10 – Bien

Jessica

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
My only complaint was they charged me $14 for internet. Nobody ever used or connected to it.
Séjour de 3 nuits en avril 2024
Director of Operations a répondu le 5 avr. 2024
Dear Jessica, Thank you for choosing Renaissance New Orleans Arts Warehouse District Hotel and sharing your experience. We are glad to know you enjoyed your overall stay with us. However, we regret your disappointment with our internet charges. We appreciate your feedback, and we look forward to your next visit. Best Regards,Paul Faith,Director of Operations

10/10 – Excellent

TRACY

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Director of Operations a répondu le 2 avr. 2024
Dear Tracy, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Renaissance New Orleans Arts Warehouse District Hotel; we hope to see you again soon. Best Regards,Paul Faith,Director of Operations

10/10 – Excellent

Jesse

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
Director of Operations a répondu le 31 mars 2024
Dear Jesse, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Renaissance New Orleans Arts Warehouse District Hotel.Best Regards,Paul FaithDirector of Operations

6/10 – Acceptable

Margaret

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
There was construction going on and at different times during the seminar you could hear machines, it was a bit disturbing. Otherwise staff was friendly. Maid service was a bit late in the day but otherwise was fine.
Séjour de 3 nuits en mars 2024
Director of Operations a répondu le 30 mars 2024
Dear Margaret, Thank you for taking the time to review your stay. We are happy that, in spite of our ongoing remodel, your visit was pleasant. We work hard to keep inconveniences to a minimum, but unfortunately, some interruptions are unavoidable. We regret the inconvenience this caused. We appreciate your patience and understanding as we work on the modernization of our hotel to better serve you in the future. That said, we are glad to read that our courteous associates made a better impression. We are excited about the outcome and invite you to return to see the final results.Best Regards,Paul FaithDirector of Operations

10/10 – Excellent

Lauren

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very happy we stayed here! Staff was extremely welcoming and accommodating. Hotel was well maintained and location was great! Would choose to stay here on our next trip back to New Orleans.
Séjour de 2 nuits en mars 2024
Director of Operations a répondu le 27 mars 2024
Dear Lauren, Thank you for your generous review of Renaissance New Orleans Arts Warehouse District Hotel. It is gratifying to know we met all of your expectations and that you were pleased with our well-kept property and prime location, as well as our courteous associates. We will surely share your kind compliments with our team, and we look forward to welcoming you back soon. Best Regards,Paul Faith,Director of Operations

10/10 – Excellent

Gregg

Voyage en famille
Very convenient
Séjour de 2 nuits en mars 2024
Director of Operations a répondu le 5 mars 2024
Dear Gregg, Thank you for choosing to stay at the Renaissance New Orleans Arts Warehouse District Hotel and for mentioning how much you enjoyed our location. We love that we can bring the arts and culture of New Orleans to our guests with our proximity to the Arts District, Warehouse District, Garden District, and dozens of galleries and attractions. Thank you again, and we hope we will be the first hotel you think of on future trips to the area!Best Regards,Paul Faith,Director of Operations

10/10 – Excellent

Pear

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Director of Operations a répondu le 5 mars 2024
Dear Pear, All of us at Renaissance New Orleans Arts Warehouse District Hotel appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon.Best Regards,Paul Faith,Director of Operations

8/10 – Bien

tolu

Voyage en famille, Voyage en groupe
Points forts : Service et personnel, commodités
We went for mardigras and the parade took place right in front of the hotel which was pretty cool. We only spent 24hrs at this hotel, the staff was very nice and helpful, however, the hotel itself is a little outdated, especially our room. the A/C was not working so I had to call for someone to fix it, they sent someone up right away and got it working. the location of the hotel is walking distance to canal but it's also tucked away so that you're not bothered with the loud noise and traffic.
Séjour de 1 nuit en février 2024
Director of Operations a répondu le 27 févr. 2024
Dear Tolu, Thank you for choosing Renaissance New Orleans Arts Warehouse District Hotel for the Mardigras and the parade. We are glad you had an overall pleasant experience and that our prime location near the canal and thoughtful associates met your expectations. However, we sincerely apologize for the air conditioner issue you encountered in your room. We are happy that it was fixed to your satisfaction but we still apologize for the inconvenience it may have caused. Furthermore, we regret you were not entirely satisfied with the quality and condition of our accommodations. Thank you again; we hope to welcome you back soon.Best Regards,Paul FaithDirector of Operations

10/10 – Excellent

Maya

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Location and the staff excellent. Valet parking. Restaurant
Séjour de 2 nuits en février 2024
Director of Operations a répondu le 26 févr. 2024
Dear Maya, Thank you for your review and for all the fantastic things you had to say about the Renaissance New Orleans Arts Warehouse District Hotel. We appreciate you mentioning how our convenient location and exceptional service enhanced your time with us. Your comments were a pleasure to read, and we are excited to share them with our wonderful staff. Thank you again for your feedback, and we look forward to providing you with another luxury stay.Best Regards,Paul FaithDirector of Operations

6/10 – Acceptable

Bradford, Baton Rouge

Voyage de couple
The stay was okay because we were on the go. The biggest issues were that we reserved a king and were put in a handicapped, the shower did not work, and we could not get the water to adjust to a cooler temperature. The beds were small which LJ meant we slept apart which did not really promote a romantic night.
Séjour de 1 nuit en février 2024
Director of Operations a répondu le 26 févr. 2024
Dear Bradford, Thank you for choosing to stay with us and taking the time to share your review. Our goal is to provide modern and comfortable accommodations to all our guests; therefore, we apologize for not meeting your expectations with the room you were allotted. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We understand your frustration, and we truly regret disappointing you. Furthermore, we are also sorry for the inconvenience you encountered with the shower in your guestroom, and we will address this appropriately as we are committed to improving our guests' experience. We are grateful for your patience and hope you will give us another opportunity to deliver to you the seamless stay that you should always expect from us.Best Regards,Paul FaithDirector of Operations

10/10 – Excellent

John

Voyage en famille
Great location
Séjour de 3 nuits en février 2024
Director of Operations a répondu le 20 févr. 2024
Dear John, Thank you for choosing to stay at the Renaissance New Orleans Arts Warehouse District Hotel and for mentioning how much you enjoyed our location. We love that we can bring the arts and culture of New Orleans to our guests with our proximity to the Arts District, Warehouse District, Garden District, and dozens of galleries and attractions. Thank you again, and we hope we will be the first hotel you think of on future trips to the area!Best Regards,Paul Faith,Director of Operations

6/10 – Acceptable

nicolle

Voyage de couple
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
The property needs updating. The rooms are too small and old. Our refrigerator was broken. The restaurant food is not good. Need better food options.
Séjour de 3 nuits en février 2024
Director of Operations a répondu le 17 févr. 2024
Dear Nicolle, Thank you for being our guest and sharing your feedback. We apologize for not meeting your expectations and that you felt our property needed updating. We will share these notes with the appropriate individuals for future modernization plans for our hotel. We are also sorry for the maintenance issue and your disappointment with our in-house restaurant. Guest feedback gives us valued insight to improve our accommodations and guest experience; therefore, we appreciate your comments. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again.Best Regards,Paul Faith,Director of Operations

10/10 – Excellent

Michelle

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location for the Convention center
Director of Operations a répondu le 12 févr. 2024
Dear Michelle, Thank you for the great review. We loved knowing how pleased you were with our location and appreciated the easy access to the convention center. Thank you for choosing Renaissance New Orleans Arts Warehouse District Hotel! We hope you will make the same choice when your travels bring you back to New Orleans.Best Regards,Paul Faith,Director of Operations

10/10 – Excellent

Julie

Séjour de 1 nuit en février 2024
Director of Operations a répondu le 22 mars 2024
Dear Julie, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Renaissance New Orleans Arts Warehouse District Hotel.Best Regards,Paul FaithDirector of Operations

10/10 – Excellent

Donald

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
On parade route, walking distance to River Walk outlet, nice bars and restaurants in area, and easy to access!
Séjour de 2 nuits en janvier 2024
Director of Operations a répondu le 1 févr. 2024
Dear Donald, Thank you for choosing to stay at the Renaissance New Orleans Arts Warehouse District Hotel and for mentioning how much you enjoyed our location. We love that we can bring the arts and culture of New Orleans to our guests with our proximity to the Arts District, Warehouse District, Garden District, and dozens of galleries and attractions. Thank you again, and we hope we will be the first hotel you think of on future trips to the area!Best Regards,Paul Faith,Director of Operations

10/10 – Excellent

Kathleen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great holiday vacation spot
Our third time staying at this hotel. A bit dated, but a lovely clean hotel. Service is amazing!
Séjour de 6 nuits en décembre 2023
Director of Operations a répondu le 10 janv. 2024
Dear Kathleen, It was our pleasure to welcome you to the Renaissance New Orleans Arts Warehouse District Hotel! We are delighted that your stay was perfect in every way and that our friendly service and well-appointed guest rooms provided you with a memorable and refreshing holiday once again. We enjoyed serving you and hope we will continue to be your hotel of choice when your plans bring you to New Orleans.Best Regards,Paul FaithDirector of Operations

10/10 – Excellent

Jonathan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Location was great, center to everything!!
Séjour de 1 nuit en décembre 2023
Director of Operations a répondu le 4 janv. 2024
Dear Jonathan, Thank you for choosing to stay at the Renaissance New Orleans Arts Warehouse District Hotel and for mentioning how much you enjoyed our location. We hope we will be the first hotel you think of on future trips to the area!Best Regards,Paul FaithDirector of Operations

8/10 – Bien

Behdad

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Director of Operations a répondu le 25 déc. 2023
Dear Behdad, Thank you for the Renaissance New Orleans Arts Warehouse District Hotel and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. Wishing you Happy Holidays and a Joyous New Year! We look forward to the pleasure of welcoming you back soon again.Best Regards,Paul FaithDirector of Operations

10/10 – Excellent

Corrina

Voyage en famille
Points forts : État et installations de l’hébergement
Heart warming
Beautiful artwork…great hospitality! Super friendly waitress- Ms. Michelle. Made us feel right at home!
Séjour de 1 nuit en décembre 2023
Director of Operations a répondu le 11 déc. 2023
Dear Corrina, Thank you for sharing your high rating of Renaissance New Orleans Arts Warehouse District Hotel. We are thrilled to know you enjoyed your time with us, and that you especially loved the historic architecture of our boutique hotel. It was also a pleasure reading our intuitive associate Michelle helped elevate and optimize your stay; we will share your gracious compliments with her. Thank you again for your feedback, and we look forward to welcoming you back for another enriching experience.Best Regards,Paul FaithDirector of Operations

10/10 – Excellent

Adam Paul

Séjour de 1 nuit en décembre 2023
Director of Operations a répondu le 30 déc. 2023
Dear Mr. Paul, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Renaissance New Orleans Arts Warehouse District Hotel; we hope to see you again soon. Happy Holidays and Happy New Year!Best Regards,Paul FaithDirector of Operations

10/10 – Excellent

Christina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We really enjoyed our stay here, so many places to walk to and explore. Staff was incredibly friendly and room was nice and clean with a great view of the busy streets below. 10/10
Séjour de 1 nuit en décembre 2023
Director of Operations a répondu le 10 déc. 2023
Dear Christina, Thank you for your review and for all the fantastic things you had to say about the Renaissance New Orleans Arts Warehouse District Hotel. Your comments were a pleasure to read, and we are excited to share them with our wonderful staff. Thank you again for your feedback, and we look forward to providing you with another luxury stay.Best Regards,Paul FaithDirector of Operations

10/10 – Excellent

Gregory

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Director of Operations a répondu le 10 déc. 2023
Dear Gregory, We are thrilled you had an excellent stay at Renaissance New Orleans Arts Warehouse District Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards,Paul FaithDirector of Operations

10/10 – Excellent

DR KERRY

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent choice for a great stay! Hotel has all you need plus location is perfect
Director of Operations a répondu le 8 févr. 2024
Dear Dr. Kerry, Thank you for choosing to stay at the Renaissance New Orleans Arts Warehouse District Hotel and for mentioning how much you enjoyed your time with us. We love that we can bring the arts and culture of New Orleans to our guests with our proximity to the Arts District, Warehouse District, Garden District, and dozens of galleries and attractions. Thank you again, and we look forward to being the first hotel you think of on future trips to the area.Best Regards,Paul FaithDirector of Operations

10/10 – Excellent

joseph

Points forts : Propreté, service et personnel
I fully appreciated the location of property.
Séjour de 2 nuits en novembre 2023
Director of Operations a répondu le 30 nov. 2023
Dear Joseph, Thank you for choosing to stay at the Renaissance New Orleans Arts Warehouse District Hotel and for mentioning how much you enjoyed our location. We love that we can bring the arts and culture of New Orleans to our guests with our proximity to the Arts District, Warehouse District, Garden District, and dozens of galleries and attractions. Thank you again, and we hope we will be the first hotel you think of on future trips to the area!Best Regards,Paul Faith

10/10 – Excellent

Cordelia

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice place
Séjour de 2 nuits en novembre 2023
Director of Operations a répondu le 30 nov. 2023
Dear Cordelia, Thank you for your review and for all the fantastic things you had to say about the Renaissance New Orleans Arts Warehouse District Hotel. Your comments were a pleasure to read, and we are excited to share them with our wonderful staff. Thank you again for your feedback, and we look forward to providing you with another luxury stay.Best Regards,Paul Faith

8/10 – Bien

Theresa

Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
This hotel used to be a jewel.. it’s time for this hotel to have a facelift.
Séjour de 2 nuits en novembre 2023
Director of Operations a répondu le 22 nov. 2023
Dear Theresa, While we hope your overall stay was satisfactory, we are disappointed we did not exceed your expectations. We work hard to maintain enhanced, refreshing accommodations, and we will share your feedback with the appropriate individuals responsible for our future modernization plans. Thank you for your positive rating of Renaissance New Orleans Arts Warehouse District Hotel; we look forward to your next visit.Best Regards,Paul FaithDirector of Operations

4/10 – Médiocre

Daniel

Voyage d’affaires
Points forts : Service et personnel, état et installations de l’hébergement
Nice place, I as charged double though
Séjour de 1 nuit en novembre 2023
General Manager a répondu le 12 nov. 2023
Dear Daniel, We appreciate you bringing this billing-related concern to our attention. We are grateful for your thoughts on this matter and also for your patience. Thank you for your time; you have our assurance that we will review your comments appropriately.Best Regards,Paul Faith,Director of Operations

8/10 – Bien

Cheryl

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Good stay. Good bar and restaurant in the hotel. Rooms are big but a little updating is needed. Walking distance to some fun bars and activities.
Séjour de 1 nuit en octobre 2023
Director of Operations a répondu le 23 oct. 2023
Dear Cheryl, Thank you for choosing Renaissance New Orleans Arts Warehouse District Hotel and for your positive rating. We are delighted you had a pleasant stay and that you loved our spacious accommodations and convenient location. It was also a pleasure knowing you enjoyed your time at Legacy Kitchen. Having said that, we will look into the concerns you raised as we are continually striving to ensure a flawless visit for every guest. Thank you again, and we look forward to welcoming you back soon.Best Regards,Paul FaithDirector of Operations

10/10 – Excellent

Cynthia, Monroe

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is the best hotel with a rooftop pool and a hot tub with a beautiful view of the New Orleans skyline. Safe warehouse district neighborhood with fun nightlife and dinning on every corner
Séjour de 1 nuit en octobre 2023
Director of Operations a répondu le 10 oct. 2023
Dear Cynthia, Thank you for choosing Renaissance New Orleans Arts Warehouse District Hotel and for your wonderful rating. We are thrilled to know we exceeded your expectations and that you especially enjoyed our rooftop pool; guests love soaking up the sun, sunsets, and amazing panoramic views of the Warehouse District. It was also a delight to read our convenient location added to your satisfaction. We appreciate your business, and we look forward to welcoming you back for another exceptional experience. Safe travels.Best Regards,Paul FaithDirector of Operations

8/10 – Bien

Lizette, Miami Beach

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en septembre 2023
Director of Operations a répondu le 4 oct. 2023
Dear Lizette, Thank you for choosing Renaissance New Orleans Arts Warehouse District Hotel and for your nice rating. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards,Paul FaithDirector of Operations

10/10 – Excellent

Ismal

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice rooms kinda small tho. Overall a good clean stay
Séjour de 1 nuit en septembre 2023
Director of Operations a répondu le 2 oct. 2023
Dear Ismal, Thank you for being our guest at Renaissance New Orleans Arts Warehouse District Hotel and for your gracious rating. We are glad to know you enjoyed your time with us and that you liked our well-maintained accommodations. It was our pleasure hosting you, and we look forward to welcoming you back for another exceptional experience. Safe travels.Best Regards,Paul FaithDirector of Operations

10/10 – Excellent

Christy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great Stay!
I would rate my stay here a 10 out of 10! The staff was extremely friendly and very helpful with checking in & out. Our rooms were super clean. Also, we enjoyed the free valet parking which came with our room purchase; and the guys in valet provided an exceptional service. It was a short trip for a concert; but we enjoy stay at this hotel!
Séjour de 1 nuit en septembre 2023
Director of Operations a répondu le 30 sept. 2023
Dear Christy, Thank you for including Renaissance New Orleans Arts Warehouse District Hotel in your travel plans. We are happy to read that you loved our spotless accommodations and amenities. It is wonderful to know that our thoughtful associates left a lasting impression. They work hard to make each guest’s visit exceptional; therefore, we appreciate the recognition of their efforts. We look forward to hosting you again soon so we can share another splendid experience with you.Best Regards,Paul FaithDirector of Operations

10/10 – Excellent

Tennille

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was such a great experience. The staff are some of the nicest people I encountered. We have no complaints. This hotel owes us nothing! Thank you and we will be back.
Séjour de 1 nuit en septembre 2023
Director of Operations a répondu le 29 sept. 2023
Dear Tennille, Thank you for taking the time to post your comments regarding your recent stay at the Renaissance New Orleans Arts Warehouse District Hotel. Your compliments were a pleasure to read, and we are delighted to hear about the thoughtful and attentive service you received from our devoted associates. We will be sure to share your kind remarks with the entire staff. We appreciate your review, and We are excited about your next visit.Best Regards,Paul FaithDirector of Operations

10/10 – Excellent

Lydia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
My favorite place to stay in New Orleans! Flawless service each and every time! Lawrence is still the best bellhop in town! The front desk staff is friendly and knowledgeable. Great location! Can’t go wrong.
Séjour de 2 nuits en septembre 2023
Director of Operations a répondu le 30 sept. 2023
Dear Lydia, Thank you for taking the time to post your comments regarding your recent stay at the Renaissance New Orleans Arts Warehouse District Hotel. We are delighted to hear that you enjoyed our location as well as the thoughtful and attentive service you received from our devoted associates. We will be sure to share your kind remarks with the entire staff. Thank you also for recognizing Lawrence and for your compliments. We appreciate your review and look forward to having you as our guest again.Best Regards,Paul FaithDirector of Operations

8/10 – Bien

Ronnie

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
Not Convenient to things to do in New Orleans and didn't feel comfortable walking to those places.
Séjour de 2 nuits en septembre 2023
Director of Operations a répondu le 16 sept. 2023
Dear Ronnie, Thank you for choosing the Renaissance New Orleans Arts Warehouse District Hotel for your recent stay. We are glad you had an overall pleasant stay; however, we are sorry that our location did not meet your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Best Regards,Paul FaithDirector of Operations

8/10 – Bien

Cynthia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2023
Director of Operations a répondu le 12 sept. 2023
Dear Cynthia, All of us at Renaissance New Orleans Arts Warehouse District Hotel appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon.Best Regards,Paul Faith,Director of Operations

10/10 – Excellent

Charlie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice place
Séjour de 3 nuits en septembre 2023
Director of Operations a répondu le 12 sept. 2023
Dear Charlie, Thank you for choosing Renaissance New Orleans Arts Warehouse District Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Paul Faith,Director of Operations

8/10 – Bien

jogene

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Everything was fine!
Séjour de 2 nuits en septembre 2023
Director of Operations a répondu le 11 sept. 2023
Dear Jogene, Thank you for your review and for all the fantastic things you had to say about the Renaissance New Orleans Arts Warehouse District Hotel. Your comments were a pleasure to read, and we are excited to share them with our wonderful staff. Thank you again for your feedback, and we look forward to providing you another luxury stay.Best Regards,Paul FaithDirector of Operations

10/10 – Excellent

Priscilla

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful lobby with stunning local art. Room was not luxurious but reasonably priced for the area and very comfortable. Had a terrific meal in the restaurant!
Séjour de 1 nuit en septembre 2023
Director of Operations a répondu le 11 sept. 2023
Dear Priscilla, Thank you for choosing Renaissance New Orleans Arts Warehouse District Hotel. We value hearing from our guests and love knowing how much you enjoyed our property, comfortable rooms, meals and found us to be of great value. We look forward to welcoming you again soon.Best Regards,Paul FaithDirector of Operations