The staff were great, the hotel restaurant looked nice. I didn’t partake as I didn’t pack for a fine dining experience. The heat didn’t seem to work well in my room and I heard a guest across the hall making the same comment as well. It was a cold snap in Nola so that may have had something to do with it, but the hallway and common areas were all very warm so not sure the issue with my room never being more that 67. The tv and phone in room also didn’t work, someone was sent to fix it but it only worked one night. I wasnt in the room much so fine, but being able to watch the news/weather would have been nice. My flight was delayed and the staff were nice enough to let me have a late check out, which I appreciated. Overall, for the cost of my trip (less than $400) it wasn’t a bad stay.