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Hotel Indigo New Orleans French Quarter, an IHG Hotel – Avis

3.5 out of 5
Hotel Indigo New Orleans French Quarter, an IHG Hotel
705 Common Street, New Orleans, LA

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 464 avis sur 736." "
Note de 8 – Bien, d’après 161 avis sur 736." "
Note de 6 – Acceptable, d’après 57 avis sur 736." "
Note de 4 – Médiocre, d’après 21 avis sur 736." "
Note de 2 – Terrible, d’après 33 avis sur 736." "

9,4/10

Propreté

9,0/10

Service et personnel

8,6/10

Commodités

9,0/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Patrick

Points forts : Propreté, commodités et état et installations de l’hébergement.
Le seul bémol est que le stationnement est dispendieux. Pour le reste, super
Séjour de 2 nuits en mai 2024
Victoria Clair a répondu le 17 mai 2024
Thank you for choosing us for stay in NOLA. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hotel Indigo New Orleans French Quarter in the near future.

8/10 – Bien

Benoit

Voyage de couple
Points forts : Commodités, état et installations de l’hébergement
Sur toute ma semaine il n'ont pas fait la chambre mais pour le reste j'étais au coeur des activités
Séjour de 5 nuits en février 2024
Victoria a répondu le 5 mars 2024
Le agradecemos mucho sus comentarios en relación a su estancia en el Hotel Indigo New Orleans French Quarter. estaré seguro decomparta sus comentarios con nuestro equipo, especialmente con el gerente de limpieza a quien siempre le gusta escucharde nuestros invitados. Sin embargo, lamento saber que nuestro equipo de limpieza no logró alcanzar su satisfacción. Permítame expresarle mis disculpas y tenga la seguridad de que estamos tomando las medidas adecuadas.medidas para abordar el problema. Esperamos que nos brinde la oportunidad de servir mejor.usted en un futuro próximo.

10/10 – Excellent

Martine

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
très bien situé ; transports publics tout près
Taylor McInerney a répondu le 21 déc. 2022
Dear Martine,Thank you for the excellent review of the Hotel Indigo New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.In the Spirit of Hospitality,Taylor McInerneyGeneral Manager

6/10 – Acceptable

hélène

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hôtel propre et relativement bien situé géographiquement par rapport au centre ville. Un peu de nonchalance de quelques réceptionnistes, plus préoccupés à fumer leurs « cigarettes ( joints) » Au niveau du bar du restaurant, les prix sont assez élevés. Le barman ne décrochait pas de sourires. D’ailleurs il serait judicieux d’accorder des remises de prix aux clients de l’hôtel Au niveaux des chambres elles sont près peu insonorisées, du coup énormément de bruit notamment les week-ends quand les personnes viennent faire la fête à bourbon street. La chambre n’est pas faite tous les jours, sur nos 8 jours d’occupations la femme de ménage n’est pas passée que 2 fois. Pour les touristes étrangers je conseille plus de prendre un hôtel éloigné pour éviter l’afflux de locaux du vendredi au dimanche et ainsi pouvoir passer des nuits tranquilles
Séjour de 8 nuits en août 2022
Taylor McInerney a répondu le 5 sept. 2022
Dear helene,Thank you for taking the time to review the hotel. I hope that you give us another opportunity the next time you are in town.In the Spirit of Hospitality,Taylor McInerneyGeneral Manager

8/10 – Bien

Kimberly, Silver Spring

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nola stinks but the alley next to the hotel smelled of dead bodies.
Séjour de 7 nuits en février 2024

10/10 – Excellent

Katherine

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Only here for one night. Front desk staff was very nice. Room was clean and comfortable.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Carter

Voyage en famille
Points forts : Commodités
Points faibles : Service et personnel, état et installations de l’hébergement
Several outlets in the room didn’t work and the room smelled like pot. Elevator was kinda janky and staff didn’t seem too happy to help. Hotel was a walkable distance from the French quarter and bourbon street though.
Séjour de 1 nuit en mai 2024

4/10 – Médiocre

Darius, Shreveport

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Rooms are small breakfast wasn't included
Séjour de 2 nuits en mai 2024
Victoria Clair a répondu le 17 mai 2024
Thank you for leaving a review. We’re so glad you were able to visit us at Hotel Indigo New Orleans French Quarter. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.

10/10 – Excellent

Tiffanie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was walking distance to almost everything
Séjour de 3 nuits en mai 2024
Victoria Clair a répondu le 17 mai 2024
Thank you for sharing this positive review. We appreciate our location here in New Orleans French Quarters just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood.

10/10 – Excellent

VANIECE

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice
Séjour de 3 nuits en mai 2024
Victoria Clair a répondu le 17 mai 2024
Thank you for choosing us for your stay in NOLA. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hotel Indigo New Orleans French Quarter in the near future.

10/10 – Excellent

Kelly K

Voyage de couple, Voyage d’affaires
Points forts : Commodités, état et installations de l’hébergement
My husband and I stay here every year at this exact location. Great quiet spot but clean and close by everything hands down best hotel. I will always stay here anytime! Can’t wait to come back:)
Séjour de 3 nuits en mai 2024
Victoria Clair a répondu le 17 mai 2024
Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty andcontinued trust in our hotel. Our entire team here at Hotel Indigo New Orleans works hard to deserve your loyalty. We look forward to seeing you again soon.

10/10 – Excellent

Ingrid

Points forts : Propreté, service et personnel et commodités.
Good
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Joshua

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was excellent, rooms were smaller than expected. But overall it was Dope🍾
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Eliud

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nicely clean and update hotel
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Emily

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved it
Séjour de 3 nuits en mai 2024

8/10 – Bien

Onassis

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
i went for mardi gras and i enjoyed my stay. the hall become a bit noisy at time from the poeple coming in from partying. food was good and not to pricey. area was ideal for my stay
Séjour de 4 nuits en février 2024

10/10 – Excellent

Jeffrey

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel was comfortable. The staff was friendly and professional.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Trista

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the hotel. Will be back
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Prince, Brooklyn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This hotel definitely offers convenience and accessibility to French Quarter. We had a quick but amazing experience! The staff are wonderful!
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Mary Anne Zinampan, Somerset

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Modern, clean and the people were nice. There was no safe in the room.
Séjour de 4 nuits en avril 2024

8/10 – Bien

Carlos

Voyage de couple
Points forts : Propreté, commodités
Everything worked fine, facilities and room were kept clean. Rooms are quite small though. I had to wait a while for check-in, as the front desk personnel had been away. Neighbourhood isn't quiet by any means, but at least it's convenient and very close to the French Quarter and other nice places.
Séjour de 7 nuits en avril 2024

10/10 – Excellent

darlene

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
👍
Séjour de 1 nuit en avril 2024

2/10 – Terrible

Lekell

Séjour de 2 nuits en avril 2024

2/10 – Terrible

Tim

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The air conditioning didn't work and I was told there was no option to switch rooms or fix it. I tried lifting the carpet to adjust the chair and it was so humid in the room, it was wet underneath. I stayed 4 nights and no one cleaned the room. I asked if they could please send someone up and they never did. I had to track down someone in the hall to get towels. It was not a great experience. Would never stay again.
Séjour de 4 nuits en avril 2024
Victoria Clair a répondu le 21 mai 2024
We very much appreciate your comments regarding your stay at Hotel Indigo New Orleans French Quarter. I will be sure to share your feedback with our team, especially the housekeeping manager who always enjoys hearing from our guests. I am sorry to hear, however, that one of our front desk managers was less than helpful. Please allow me to express my apologies and rest assured that we are taking the appropriatemeasures to address the problem. It is our hope that you will give us the opportunity to better serveyou in the near future.

8/10 – Bien

Megan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We went for our 14th anniversary. We stayed 3 nights. Everything was pleasant and we had no complaints. The location is great. The streetcar stops right at the corner and famous streets are in walking distance.
Séjour de 3 nuits en avril 2024
Victoria Clair a répondu le 30 avr. 2024
Thanks for sharing your feedback about your stay at Hotel Indigo New Orleans French Quarters. We’re so delighted to hear that you chose to celebrate your 14th anniversary with us! It’s an honor to be a part of this important day, and we hope your experience here made it extra special. We wish you many more years of happiness and look forward to seeing you again soon.

10/10 – Excellent

Joshua

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location. Great cleaning staff. Great reception.
Séjour de 7 nuits en avril 2024
Victoria Clair a répondu le 30 avr. 2024
Thank you for taking a moment to share your experience at Hotel Indigo New Orleans French Quarter. Our team is so glad to hear that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 – Excellent

James

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice
Séjour de 2 nuits en mars 2024
Victoria Clair a répondu le 30 avr. 2024
Thank you for taking a moment to share your experience at Hotel Indigo New Orleans French Quarter. Our team is so glad to hear that you enjoyed your stay. We look forward to seeing you again soon.

10/10 – Excellent

Keyanna

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Such a beautiful location. Food at the restaurant on site is really good!
Séjour de 3 nuits en avril 2024
Victoria Clair a répondu le 24 avr. 2024
Thank you for taking a moment to share your experience at Hotel Indigo New Orleans French Quarters. We’re glad to hear that you were pleased with our restaurant Common Interest and its servings. We hope you’ll visit us again soon.

2/10 – Terrible

Kay

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Victoria Clair a répondu le 24 avr. 2024
We very much appreciate your comments regarding your stay at Hotel Indigo New Orleans French Quarters. I will be sure to share your feedback with our team. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 – Excellent

Miguelito

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and kind staff
Séjour de 3 nuits en avril 2024
Victoria Clair a répondu le 22 avr. 2024
Thank you for providing feedback on your recent experience at Hotel Indigo New Orleans French Quarter. We take pride in providing a clean and comfortable space for all of our guests, so our teamappreciates that you noticed. We look forward to seeing you again soon.

10/10 – Excellent

Sara

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel
location was excellent, really close to the french quarter and bourbon street and a street car line! the overhead fan in the bathroom was pretty grating and the walls are pretty thin so bring ear plugs!
Séjour de 3 nuits en avril 2024
Victoria Clair a répondu le 22 avr. 2024
Thank you for taking a moment to share your experience at Hotel Indigo New Orleans French Quarter. Our team is so glad to hear that you enjoyed your stay. We look forward to seeing you again soon.

4/10 – Médiocre

Brady

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel, commodités
This hotel is in an amazing area and the best decor a hotel could have. However, the air conditioning was out, upped the price of it right when we check in after the agreed upon price through Expedia, valet was $75 with the $100 up charge. Plus the cost of our dog being there when we told through Expedia however that information was never shared to them. The staff was rushing and the only people who seem to enjoy their job is the valet men and women who were polite and nice.
Séjour de 1 nuit en avril 2024
Victoria Clair a répondu le 22 avr. 2024
Dear Brady, We very much appreciate your comments regarding your stay at Hotel Indigo New Orleans French Quarter. I will be sure to share your feedback with our team, especially the engineering manager who always enjoys hearing from our guests. I am sorry to hear, however, that one of our front desk staff was less than helpful. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 – Excellent

Patrick

Voyage en groupe
Points forts : Commodités, état et installations de l’hébergement
Friendly staff and great location.
Séjour de 6 nuits en avril 2024
Victoria Clair a répondu le 22 avr. 2024
Thank you for choosing us for your stay in NOLA. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hotel Indigo New Orleans French Quarter in the near future.

6/10 – Acceptable

Cindy

Points forts : Service et personnel
Séjour de 4 nuits en mars 2024
Victoria Clair a répondu le 22 avr. 2024
Thank you for leaving a review. We’re so glad you were able to visit us at Hotel Indigo New Orleans French Quarter. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.

10/10 – Excellent

Janee, Philadelphia

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location
Séjour de 4 nuits en avril 2024
Victoria Clair a répondu le 22 avr. 2024
Thank you for leaving a review. We’re so glad you were able to visit us at Hotel Indigo New Orleans French Quarter. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.

8/10 – Bien

Rene

Points forts : Commodités, état et installations de l’hébergement
Great place
Séjour de 3 nuits en avril 2024
Victoria Clair a répondu le 17 avr. 2024
Thank you for sharing a review of your recent experience. Our team is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Excellent

Dahai

Séjour de 3 nuits en avril 2024

10/10 – Excellent

Robert

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location. Next to Bourbon/French Quarter and Canal Street and walkable to the WWII Museum and Cochon Butcher. Trolley right outside door. I like a colder room to sleep in at night but the room temperature never dropped below 75 even though we set thermostat at 65 (it won't go lower). Minor detail I just like to sleep in the cold. Oh and the bartender Grant is an awesome dude! I'd stay here again.
Séjour de 4 nuits en avril 2024
Victoria Clair a répondu le 17 avr. 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that Grant made a good impression on you. We have shared your feedback with him so he gets the recognition he deserves. We hope you’ll visit us again soon.

10/10 – Excellent

Zachary, Bellevue

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great service in a nice area in town. Very short walk to Bourbon St and the rest of French Quarter. Lots of nearby restaurants. Hotel room was clean and had everything I needed.
Séjour de 3 nuits en avril 2024
Victoria Clair a répondu le 17 avr. 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

10/10 – Excellent

John, Youngsville

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Victoria Clair a répondu le 17 avr. 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

8/10 – Bien

Stephen

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 5 nuits en avril 2024
Victoria Clair a répondu le 17 avr. 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

10/10 – Excellent

Tahj G

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en avril 2024
Victoria Clair a répondu le 13 avr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Hotel Indigo New Orleans French Quarter. We hope you’ll visit us again soon.

8/10 – Bien

Tara

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Staff was very kind and helpful but our room was very noisy with the streetcar running until midnight right outside of our window and loud music we could hear from Canal street.
Séjour de 1 nuit en avril 2024
Victoria Clair a répondu le 13 avr. 2024
We very much appreciate your comments regarding your stay at the Hotel Indigo New Orleans French Quarter. I will be sure to share your feedback with our team. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 – Excellent

Michael, Tomball

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Victoria Clair a répondu le 13 avr. 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

10/10 – Excellent

Purnell

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Location
Séjour de 5 nuits en mars 2024
Victoria Clair a répondu le 13 avr. 2024
Thank you for sharing this positive review. We appreciate our location here in New Orleans French Quarter just as much as you do. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Hotel Indigo New Orleans French Quarter in the near future.

10/10 – Excellent

Netsanet Teklemicheal

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The best place I stayed was in New Orleans. The girls in the restaurant were awesome. Every morning they knew exactly how I wanted my order.
Séjour de 4 nuits en avril 2024
Victoria Clair a répondu le 13 avr. 2024
Thank you for posting your positive review. At Hotel Indigo New Orleans French Quarter, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was provided in a timely manner. We look forward to welcoming you back soon.

10/10 – Excellent

Alma

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Súper clean , close to main attractions
Victoria Clair a répondu le 13 avr. 2024
Thank you for providing feedback on your recent experience at Hotel Indigo New Orleans French Quarter. We take pride in providing a clean and comfortable space for all of our guests, so our teamappreciates that you noticed. We look forward to seeing you again soon.

10/10 – Excellent

Diana

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I stayed at the Indigo French Quarter between 03/30/24 to 04/03/24. One block away from Bourbon St. I felt completely safe walking around the area. I arrived at the hotel at 10:30am thinking I could just check my bags and walk around until the 4 pm check in. They had a room ready! The hotel staff were awesome! We ate and drank at the hotel restaurant/bar a few times. The food was great! Shout out to the morning restaurant crew who were super nice and the bar attendant at night...Kesha. They made me feel welcome and not just another tourist. The only (slight) complaint I had with this hotel is the shower. Just a drizzle of warm water. Not powerful and not hot. I would definitely stay here again.
Séjour de 4 nuits en mars 2024
Victoria Clair a répondu le 6 avr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Hotel Indigo New Orleans French Quarter. We made sure to share this feedback with Kesha to give her the recognition that she deserves. She was delighted to hear your feedback. We hope to see you again soon.

10/10 – Excellent

Latonia

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The Hotel was nice & quiet. I didn't like the fact that the ice machine was out and has been for some time now according to the bar staff
Séjour de 3 nuits en avril 2024
Victoria Clair a répondu le 13 avr. 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We have noted your feedback and have shared with our team. We hope you’ll visit us again soon.

6/10 – Acceptable

Chi

Voyage en famille
Points faibles : Commodités
Staff was not the friendliest and not very helpful.
Séjour de 5 nuits en mars 2024
Victoria Clair a répondu le 6 avr. 2024
We’re so sorry to hear about your unfortunate experience with our staff. We have shared your feedback with our team in order to improve in these areas. We hope to have the chance to welcome you back again.