Room, 2 Queen Beds, Refrigerator & Microwave

Reviews of Hampton Inn Laplace

2.5 out of 5
Hampton Inn Laplace
4288 Highway 51, LaPlace, LA

Reviews

8.8

Excellent

Rating 10 - Excellent. 297 out of 499 reviews" "
Rating 8 - Good. 136 out of 499 reviews" "
Rating 6 - Okay. 40 out of 499 reviews" "
Rating 4 - Poor. 9 out of 499 reviews" "
Rating 2 - Terrible. 17 out of 499 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marcelleno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t normally do reviews, but was a great stay. Breakfast was a plus as well.
Stayed 1 night in Apr 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower had bath products on shower wall! That was great!
Stayed 1 night in Apr 2024

10/10 Excellent

Shawandalyn

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Junika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Natasha on Mar 26, 2024
Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. NatashaGeneral Manager

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Elevator was very slow.
Stayed 1 night in Mar 2024
Response from Natasha on Mar 26, 2024
We appreciate your feedback. It's fantastic to hear you enjoyed our wonderful team. We're addressing the elevator issue and hope to provide an even better experience next time!NatashaGeneral Manager

10/10 Excellent

Lesia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean !
Stayed 1 night in Mar 2024
Response from Natasha on Mar 15, 2024
Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!NatashaGeneral Manager

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very guiet
Stayed 1 night in Feb 2024
Response from Natasha on Feb 25, 2024
Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Natasha General Manager

10/10 Excellent

Nanika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 4 nights in Feb 2024
Response from Natasha on Feb 25, 2024
We’re thrilled that you were satisfied with our stay. Your feedback is appreciated, and we hope to see you again soon! NatashaGeneral Manager

2/10 Terrible

Daniel

Travelled with family, Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia did not send my reservation to the hotel and the hotel would not offer me a room.
Stayed 5 nights in Feb 2024
Response from Natasha on Feb 19, 2024
Thank you for taking the time to share your feedback with us. We regret that you encountered challenges with your reservations. It's unfortunate that we were unable to accommodate your reservation. On behalf of our entire team, please accept our deepest apologies. We genuinely value your patronage, and we sincerely hope that you might consider affording us another opportunity to showcase the exemplary level of service that we consistently aspire to offer. Your satisfaction remains our main priority, and we are committed to rectifying the shortcomings you encountered. Please be assured that we are working closely with Expedia to put plans into place to prevent what you experienced from happening again. We look forward to the prospect of serving you again and ensuring that your next experience with us is nothing short of exceptional. NatashaGeneral Manager

10/10 Excellent

Erica Y

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Natasha on Feb 25, 2024
Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!NatashaGeneral Manager

10/10 Excellent

angel

Stayed 1 night in Feb 2024
Response from Natasha on Mar 26, 2024
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!NatashaGeneral Manager

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything
Stayed 3 nights in Feb 2024
Response from Natasha on Feb 25, 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!NatashaGeneral Manager

8/10 Good

Doug

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good breakfast selection
Stayed 1 night in Feb 2024
Response from Natasha on Feb 25, 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Natasha

6/10 Okay

Christy

Travelled with partner
Liked: Staff & service
The property was ok. Our room was infested with lady bugs in the shower and our beds and on the ceilings. The elevator always sounded like it was about to break as the door was closing. Staff was great.
Stayed 1 night in Jan 2024
Response from Natasha on Feb 25, 2024
I earnestly apologize from the bottom of my heart for your unsatisfactory experience at our hotel. We are greatly disappointed that we did not meet your expectations. We shall look into the concerns you've mentioned and address with our team immediately. Thank you for giving us a detailed account of your stay and sharing your feedback with us accordingly. Detailed reviews help us understand our strong and weak points, and thereby develop the quality of our guest experience. On that note, we request you give us another chance to rectify our errors and earn your beloved trust!NatashaGeneral Manager

10/10 Excellent

Mya

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Natasha on Feb 7, 2024
Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!NatashaGeneral Manager

10/10 Excellent

Edwin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
price and hospitality
Stayed 1 night in Jan 2024
Response from Natasha on Feb 25, 2024
“Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Natasha General Manager

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Natasha on Feb 25, 2024
Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon! NatashaGeneral Manager

10/10 Excellent

Ljiljana

Stayed 1 night in Dec 2023
Response from Natasha on Jan 13, 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!NatashaGeneral Manager

10/10 Excellent

Kerry

Amazing
Stayed 2 nights in Dec 2023
Response from Natasha on Jan 13, 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!NatashaGeneral Manager

10/10 Excellent

gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Great service from front desk to housekeeping and breakfast attendant.
Stayed 4 nights in Dec 2023
Response from Natasha on Jan 13, 2024
Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Natasha General Manager

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay. Staff are friendly and i can honestly say this is the best hotel ive stayed in on any trip. Definitely recommend.
Stayed 2 nights in Dec 2023
Response from Natasha on Jan 13, 2024
Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish guest like you by earning your business again and again!NatashaGeneral Manager

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Natasha on Jan 13, 2024
We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!NatashaGeneral Manager

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Natasha on Jan 13, 2024
Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon! NatashaGeneral Manager

10/10 Excellent

Errol

Stayed 3 nights in Dec 2023
Response from Natasha on Jan 13, 2024
Thanks for sharing your lovely ratings with us and the community. We hope to see you soon!NatashaGeneral Manager

10/10 Excellent

Rosalyn, Thibodaux

Travelled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Natasha on Jan 13, 2024
Thank you so much for taking the time to rate us. We hope to have you back with us soon!NatashaGeneral Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Natasha on Jan 13, 2024
Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. NatashaGeneral Manager

10/10 Excellent

Scott

Business traveller
Easy access to Highway and Interstate. Plus a host of eateries near by to travel.
Stayed 4 nights in Nov 2023
Response from Natasha on Jan 13, 2024
Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.NatashaGeneral Manager

10/10 Excellent

Hoyat

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Natasha on Jan 13, 2024
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us, and we hope to serve you soon. Natasha General Manager

10/10 Excellent

LaTanya S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2023
Response from Natasha on Jan 13, 2024
Thank you so much for giving us 5 stars. You made our day!Natasha General Manager

10/10 Excellent

Latoya

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Natasha on Jan 13, 2024
Thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again. NatashaGeneral Manager

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the welcome
Stayed 1 night in Nov 2023
Response from Natasha on Jan 13, 2024
Thanks for your 5-star review! We sincerely appreciate your feedback.Natasha General Manager

10/10 Excellent

Rita

Stayed 2 nights in Nov 2023
Response from Natasha on Nov 15, 2023
Thank you so much for the positive rating. We greatly appreciate you taking the time to share your experience and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!NatashaGeneral Manager

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints came from Atlanta Georgia for a funeral in my family and my stay was absolutely nice and very quiet 🙂 once getting in from a long tired 😫 day workers were sure to ask if any assistance 😊 would be needed they were there to help..keep up the bless work 😊
Stayed 3 nights in Nov 2023
Response from Natasha on Nov 15, 2023
Thank you for taking the time to share your experience. We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! NatashaGeneral Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were impressed with the cleanliness and condition of the room and hotel on our stay November 3rd. The front desk associate was extremely nice and friendly wish we would have gotten her name. Thanks for making our short stay enjoyable.
Response from Natasha on Nov 8, 2023
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!NatashaGeneral Manager

10/10 Excellent

Robert

Stayed 2 nights in Nov 2023
Response from Natasha on Nov 8, 2023
Thank you so much for your exceptional rating! We are glad that you had a memorable experience at our hotel. We are looking forward to your next visit!NatashaGeneral Manager

8/10 Good

Catina, Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at this location. The room and property was clean the bed was comfortable the breakfast was average. The only problem was that the AC stayed on 76 the entire stay. It was late and we were exhausted when we returned to our room after an event in the area,we did not have the energy to change rooms. I would stay at this location again but will first make sure the AC is working before unpacking.
Stayed 1 night in Nov 2023
Response from Natasha on Nov 11, 2023
Thank you for taking the time to review your stay with us. We are pleased to hear that overall, your stay was comfortable and enjoyable. We shared your review with our maintenance team to ensure that the AC is working properly in the room you stayed in. We look forward to welcoming you back to our hotel in the near future.Natasha General Manager

10/10 Excellent

Christopher, Livermore

Stayed 1 night in Oct 2023
Response from Natasha on Nov 11, 2023
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.NatashaGeneral Manager

8/10 Good

Christopher

Stayed 2 nights in Oct 2023
Response from Natasha on Nov 15, 2023
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!NatashaGeneral Manager

10/10 Excellent

KELLE

Liked: Cleanliness, staff & service, property conditions & facilities
It was just what we needed for a night
Stayed 1 night in Sep 2023

10/10 Excellent

Xunbin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is good. Property looks new. The only problem is that the bathtub drain was partially clogged.
Stayed 3 nights in Sep 2023

10/10 Excellent

Stacey

Stayed 1 night in Sep 2023
Response from Natasha on Nov 15, 2023
Thank you for the fabulous rating. We are incredibly grateful that you took the time out of your busy schedule to share your experience with us. We hope to have you back with us soon!NatashaGeneral Manager

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
They very friendly and have great service.
Stayed 3 nights in Sep 2023

10/10 Excellent

Thurston

Travelled with family
Liked: Cleanliness, staff & service
The remodel was nice, but the decision to move the ice machine from the 1st to second floor wasn't smart. My mom and I had an accessible room, that wasn't up to ADA code. Room 127. The toilet as too low and also the bed.
Stayed 1 night in Sep 2023

6/10 Okay

Tammy

Travelled with family
Disliked: Room comfort
Bed was hard and not comfortable. Trash all over parking lot. Cigarette butts all over parking lot. I won’t be back.
Stayed 2 nights in Aug 2023

8/10 Good

Derrick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Kamace

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!!!
Great customer service!!!
Stayed 1 night in Jul 2023

8/10 Good

Armand

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023