Aerial view

Reviews of Federal City Inn & Suites

2 out of 5
Federal City Inn & Suites
740 Hebert Drive, New Orleans, LA

Reviews

8.0

Very good

Rating 10 - Excellent. 450 out of 1004 reviews" "
Rating 8 - Good. 289 out of 1004 reviews" "
Rating 6 - Okay. 134 out of 1004 reviews" "
Rating 4 - Poor. 66 out of 1004 reviews" "
Rating 2 - Terrible. 65 out of 1004 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Brittany

Stayed 1 night in Jan 2024

10/10 Excellent

Donald

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the rooms are amazing
Stayed 1 night in Mar 2024
Response from Federal City Inn and Suites, Front Desk on Mar 13, 2024
We are grateful for your review. We value your opinion. Thank you

6/10 Okay

Guy-lyne

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Do not go out after dark.
Stayed 2 nights in Mar 2024
Response from Federal City Inn and Suites, Front Desk on Mar 10, 2024
We are grateful for your review. We value your opinion. Thank you

4/10 Poor

Kendra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is not properly maintained. The tub glaze was pealing. The paint on the walls was chipped. There was brown spill stains on the CHEAP linens. There was a kitchenette in the room, but it was not adequately stocked…there we 2 saucers, 3 forks, no can opener or any spoons. The facility does not have an elevator; fortunately there are only two floors. The side door entrance remains unlocked at all times. The one plus is that there is a self use laundromat. It only cost $1.25 to use the machines that weren’t out of order…just be sure to bring your quarters bc there isn’t a change machine on site. You are not allowed to leave your clothes unattended, yet there isn’t a place to sit and wait. Definitely wouldn’t stay here again even if it was free. I took pictures, hopefully I’ll be able to post them.
Stayed 1 night in Mar 2024
Response from Federal City Inn and Suites, Front Desk on Mar 10, 2024
We are grateful for your review and will strive to have better results in the near future. We value your opinion. Thank you

8/10 Good

Jonathan

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Quite area
Stayed 3 nights in Feb 2024
Response from Sabrina B on Mar 4, 2024
Good Morning, we are happy that your stay w/ us was a pleasant accommodation for you and your family thank you for the review we look forward to seeing you in your future travels to New Orleans. you have a wonderful rest of your day

6/10 Okay

shawn

Travelled with family
kitchen stove was filthy
Stayed 2 nights in Mar 2024
Response from Federal City Inn and Suites, Front Desk on Mar 4, 2024
Thank you for your positive feedback, we enjoyed having you as our valued guest, we look forward to seeing you on your future visits to New Orleans

10/10 Excellent

Corrine

Liked: Cleanliness, staff & service, property conditions & facilities
Great Visit.
Stayed 2 nights in Feb 2024
Response from Federal City Inn and Suites, Front Desk on Mar 4, 2024
Thank you for your feedback .Look forward to seeing you in near future!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024
Response from Federal City Inn and Suites, Front Desk on Feb 29, 2024
Thanks for your review.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brittney and the staff were great, and professional, and the dining /todo recommendations were on point!!
Stayed 3 nights in Feb 2024
Response from Federal City Inn and Suites, Front Desk on Feb 27, 2024
Thanks Scott!

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service
It was quiet and clean. The tub was peeling so if you wanted a bath it was a no go..shower was fine
Stayed 2 nights in Feb 2024
Response from Federal City Inn and Suites, Front Desk on Feb 26, 2024
We are grateful for your review and will strive to have better results in the near future. We value your opinion. We truly hope to see you on your next trip

2/10 Terrible

Kerry

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend staying at this property. Pay the extra money to stay at a hotel that is clean and that has friendly staff. I won’t get into what the issues were, but I will mention that the management did respond promptly to my email regarding the issues and refunded half of our stay. That was the only positive experience at this hotel.
Stayed 2 nights in Feb 2024
Response from Federal City Inn and Suites, Front Desk on Feb 25, 2024
We are grateful for your review and will strive to have better results in the near future. We value your opinion. We truly hope to see you on your next trip

10/10 Excellent

SANKAR PRASAD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Federal City Inn and Suites, Front Desk on Feb 26, 2024
Thank you for your positive feedback, we enjoyed having you as our valued guest, we look forward to seeing you on your future visits to New Orleans

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelt like cigarettes
Stayed 1 night in Feb 2024
Response from Federal City Inn and Suites, Front Desk on Feb 24, 2024
We are grateful for your review and will strive to have better results in the near future. We value your opinion. We truly hope to see you on your next trip

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Federal City Inn and Suites, Front Desk on Feb 24, 2024
Thank you for your positive feedback, we enjoyed having you as our valued guest, we look forward to seeing you on your future visits to New Orleans

8/10 Good

Travis

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The only thing I didn't like about it was the abandoned buildings around it. Everything else was awesome staff was very friendly, and since we never been she showed places to go and things. Very happy with my stay
Stayed 2 nights in Feb 2024
Response from Federal City Inn and Suites, Front Desk on Feb 20, 2024
Thank you for your positive feedback, we enjoyed having you as our valued guest, we look forward to seeing you on your future visits to New Orleans

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from General Manager Sylvia Martin on Jan 29, 2024
Thank you for your positive feedback, we enjoyed having you as our valued guest, we look forward to seeing you on your future visits to New Orleans

10/10 Excellent

Ann, CLARKSTON

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hideaway
Stayed 3 nights in Dec 2023
Response from Federal City Inn and Suites, Front Desk on Jan 24, 2024
Thank you for your positive feedback, we enjoyed having you as our valued guest, we look forward to seeing you on your future visits to New Orleans

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service
Rooms clean. Shower was ok. Hot water limited and not as hot as I like. It was fine for those who only use a room to sleep. The location was perfect for us. We walked to the ferry in the morning and walked back late at night. So hotel was a good price for a good room.
Stayed 2 nights in Dec 2023
Response from Federal City Inn and Suites, Front Desk on Jan 24, 2024
Thank you for your positive feedback, we enjoyed having you as our valued guest, we look forward to seeing you on your future visits to New Orleans

8/10 Good

Haciel

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for the price.. only a 10 min drive to French quarters or the business district.. no bad at all ..
Stayed 1 night in Dec 2023
Response from Sylvia Martin on Jan 2, 2024
Thank you for your positive feedback, we enjoyed having you as our valued guest, we look forward to seeing you on your future visits to New Orleans

2/10 Terrible

Rene

Disliked: Cleanliness, staff & service, property conditions & facilities
Was nervous to stay here but had no other choice. Other guest were shouting and arguing.
Response from Federal City Inn and Suites, Front Desk on Feb 12, 2024
We are grateful for your review and will strive to have better results in the near future. We value your opinion. We truly hope to see you on your next trip

6/10 Okay

Eugene

Response from General Manager Sylvia Martin on Jan 29, 2024
Thank you for your positive feedback, we enjoyed having you as our valued guest, we look forward to seeing you on your future visits to New Orleans

2/10 Terrible

Melody, New Orleans

Stayed 1 night in Dec 2023
Response from General Manager Sylvia Martin on Dec 15, 2023
We are grateful for your review and will strive to have better results in the near future. We value your opinion and will fix the issue. We truly hope to see you on your next trip.

6/10 Okay

NIQUIA C

Stayed 2 nights in Dec 2023
Response from General Manager Sylvia Martin on Dec 11, 2023
Thank you for your positive feedback, we enjoyed having you as our valued guest, we look forward to seeing you on your future visits to New Orleans.

6/10 Okay

earl

Business traveller
Disliked: Property conditions & facilities
Response from Federal City Inn and Suites, Front Desk on Feb 18, 2024
We are grateful for your review and will strive to have better results in the near future. We value your opinion. We truly hope to see you on your next trip

10/10 Excellent

Ana

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from General Manager Sylvia Martin on Dec 11, 2023
Thank you for your positive feedback, we enjoyed having you as our valued guest, we look forward to seeing you on your future visits to New Orleans.

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from General Manager Sylvia Martin on Dec 11, 2023
Thank you for your positive feedback; we enjoyed having you as our valued guest, we look forward to seeing you on your future visits to New Orleans.

10/10 Excellent

Taiwana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in and check out was great. Had a problem with the TV in our room and they made sure we received another room without any hassle! 😊
Stayed 2 nights in Nov 2023
Response from Sylvia Martin on Nov 30, 2023
Thank you for your great review. Here at Federal City, we strive to make your stay as comfortable as being at home; think of us as your home away from home, and our southern hospitality is an amenity you can look forward to with each stay; yours truly, front desk associate at Federal city Inns and Suites

10/10 Excellent

Juan

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, my next stay on NOLA will be there. Big rooms and friendly staff.
Stayed 1 night in Nov 2023
Response from Sylvia Martin on Nov 30, 2023
We are grateful for your review and will strive to have better results in the near future. We value your opinion and will fix the issue. We truly hope to see you on your next trip.

10/10 Excellent

Tamika Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for I have no complaints that was very attentive able to help with local attractions able to help with my beauty emergencies nice comfortable bed clean kitchen clean bathroom or toiletries included nice air conditioner hot water in the shower whole facility nice and clean every morning I woke up they were sweeping mopping and cleaning clean
Stayed 3 nights in Nov 2023
Response from Federal City Inn and Suites, Front Desk on Nov 19, 2023
Thank you for your great review. Here at Federal City, we strive to make your stay as comfortable as being at home; think of us as your home away from home, and our southern hospitality is an amenity you can look forward to with each stay; yours truly, front desk associate at Federal city Inns and Suites.

6/10 Okay

Julia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at the Federal Inn and Suites for three nights. The cost is reasonable if you are looking for a low budget place to stay in New Orleans. The place is quiet and close to Algiers Point where we took the ferry across without the hassles of finding costly parking fees. It’s a ten minute ferry ride for $2 or use a jazzy card $3 for 24 hours for ferries, buses, and streetcars. Do not expect to use the kitchen as there are no supplies and is not equipped with kitchen essentials, such as plates, glassware, etc. The bathtub mat/finish is pealing and a dead fly dropped to the ground when pulling the toilet paper from the dispenser. When checking in, the lady was not friendly, talking to me from a desk in an office behind the counter. The lady who checked us out was much friendlier. I do not recommend this place unless you need to stay in a low budget place. We prepaid and was not prepared to go through the hassle of asking for a refund.
Stayed 3 nights in Nov 2023
Response from Federal City Inn and Suites, Front Desk on Nov 19, 2023
We are grateful for your review and will strive to have better results in the near future. We value your opinion and will fix the issue. We truly hope to see you on your next trip.

4/10 Poor

Hunter

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Thankful for the free parking and low rate, but not worth the low price for us. Pet friendlyish, The staff seemed rather annoyed that we had brought them at all. Even one going as far to say that they were sneezing because I was was standing at the desk and they were allergic to pets? What? Tv didn’t work, coffee maker didn’t work, 3 lights didn’t work, Tub was flaking, box spring all ripped up, curtains torn, toilet leaked, had to redo room keys twice. Not all super huge deals except for the almost overcharge I had on my credit card for “pet fees” after I already payed them in full when I got there. Thankfully I caught it and it was amended. Idk if your looking for super cheap and no frills or amenities at all this might be a spot for you. Mostly just dissatisfied with staff treatment.
Stayed 3 nights in Nov 2023
Response from Federal City Inn and Suites, Front Desk on Nov 14, 2023
We are grateful for your review and will strive to have better results in the near future. We value your opinion and will fix the issue. We truly hope to see you on your next trip.

10/10 Excellent

Mary

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The night front desk clerk need to be a bit more nice
Stayed 1 night in Nov 2023
Response from Federal City Inn and Suites, Front Desk on Nov 14, 2023
We are grateful for your review and will strive to have better results in the near future. We value your opinion and will fix the issue. We truly hope to see you on your next trip.

2/10 Terrible

Mary

Disliked: Cleanliness, property conditions & facilities, room comfort
I was totally disappointed at the location and condition of this facility. It looked nothing like the advertised on the website
Stayed 2 nights in Nov 2023
Response from General Manager Sylvia Martin on Nov 10, 2023
We are grateful for your review and will strive to have better results in the near future. We value your opinion and will fix the issue. We truly hope to see you on your next trip.

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall okay
Stayed 2 nights in Nov 2023
Response from General Manager Sylvia Martin on Nov 7, 2023
Thank you for your great review. Here at Federal City, we strive to make your stay as comfortable as being at home; think of us as your home away from home, and our southern hospitality is an amenity you can look forward to with each stay; yours truly, front desk associate at Federal city Inns and Suites.

8/10 Good

Keeler

Stayed 2 nights in Nov 2023
Response from General Manager Sylvia Martin on Nov 7, 2023
Thank you for your great review. Here at Federal City, we strive to make your stay as comfortable as being at home; think of us as your home away from home, and our southern hospitality is an amenity you can look forward to with each stay; yours truly, front desk associate at Federal city Inns and Suites.

10/10 Excellent

RAYNELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and professional receptionist
Stayed 1 night in Nov 2023
Response from General Manager Sylvia Martin on Nov 7, 2023
Thank you for your great review. Here at Federal City, we strive to make your stay as comfortable as being at home; think of us as your home away from home, and our southern hospitality is an amenity you can look forward to with each stay; yours truly, front desk associate at Federal city Inns and Suites.

2/10 Terrible

frank

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows and bed sheets are stained with yellow stains, toilet did not work because it leaked so you had to turn the water on and off each time you used the bathroom. Front desk staff was extremely rude and too busy watching YouTube on their cell phone to help.
Stayed 1 night in Oct 2023
Response from General Manager Sylvia Martin on Oct 31, 2023
We are grateful for your review and will strive to have better results in the near future. We value your opinion and will fix the issue. We truly hope to see you on your next trip.

10/10 Excellent

Cordelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Quiet and friendly people.
Stayed 1 night in Oct 2023
Response from General Manager Sylvia Martin on Oct 24, 2023
Thank You for your great review. Here at Federal City, we strive to make your stay as comfortable as being at home; think of us as your home away from home, and our southern hospitality is an amenity you can look forward to with each stay; yours truly, front desk associate at Federal city Inns and Suites.

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Oct 2023
Response from General Manager Sylvia Martin on Oct 24, 2023
Thank You, for your great review. Here at Federal City, we strive to make your stay as comfortable as being at home; think of us as your home away from home, and our southern hospitality is an amenity you can look forward to with each stay; yours truly, front desk associate at Federal city Inns and Suites.

8/10 Good

Corey

Liked: Cleanliness, staff & service
Disliked: Amenities
I enjoyed my stay. Staff was friendly. Walls are paper thin.
Stayed 2 nights in Oct 2023
Response from General Manager Sylvia Martin on Oct 24, 2023
Thank You, for your great review. Here at Federal City, we strive to make your stay as comfortable as being at home; think of us as your home away from home, and our southern hospitality is an amenity you can look forward to with each stay; yours truly, front desk associate at Federal city Inns and Suites.

10/10 Excellent

Richard, Youngsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for West Bank. Clean, large rooms.
Stayed 2 nights in Oct 2023
Response from Federal City Inn and Suites, Front Desk on Oct 22, 2023
Thank You, for your great review. Here at Federal City, we strive to make your stay as comfortable as being at home; think of us as your home away from home, and our southern hospitality is an amenity you can look forward to with each stay; yours truly, front desk associate at Federal city Inns and Suites.

6/10 Okay

Christopher

Liked: Room comfort
Decent place. Subpar bathroom.
Cleanliness was a little subpar. Bathtub was typing apart literally peeling. Previous room we got shown also had a musky smell. Otherwise beds were OK.
Stayed 2 nights in Oct 2023
Response from Federal City Inn and Suites, Front Desk on Oct 22, 2023
We are grateful for your review and will strive to have better results in the near future. We value your opinion and will fix the issue. We truly hope to see you on your next trip.Thank you

8/10 Good

Melissa

Stayed 1 night in Oct 2023
Response from General Manager Sylvia Martin on Nov 7, 2023
Thank you for your great review. Here at Federal City, we strive to make your stay as comfortable as being at home; think of us as your home away from home, and our southern hospitality is an amenity you can look forward to with each stay; yours truly, front desk associate at Federal city Inns and Suites.

8/10 Good

Jimmy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice place to stay if your not spending a lot of time in the hotel, like us, we were out all day and only came back to sleep and that’s just what we needed. Good job!
Stayed 3 nights in Oct 2023
Response from General Manager Sylvia Martin on Oct 18, 2023
Thank You, Jimmy, for your great review. Here at Federal City, we strive to make your stay as comfortable as being at home; think of us as your home away from home, and our southern hospitality is an amenity you can look forward to with each stay; yours truly, front desk associate at Federal city Inns and Suites.

10/10 Excellent

Sunita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager Sylvia Martin on Oct 18, 2023
Thank you, Sunita for your great review. Here at Federal City, we strive to make your stay as comfortable as being at home; think of us as your home away from home, and our southern hospitality is an amenity you can look forward to with each stay; yours truly, front desk associate at Federal city Inns and Suites.

6/10 Okay

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Slippery Floors
I fell twice because of the slippery floor in the kitchen and bathroom. Otherwise, everything was okay.
Stayed 2 nights in Sep 2023
Response from General Manager Sylvia Martin on Oct 18, 2023
Thank you, Vanessa, for your great review.We are sorry you fell twice on the kitchen floor. Here at Federal City, we strive to make your stay as comfortable as being at home; think of us as your home away from home, and our southern hospitality is an amenity you can look forward to with each stay; yours truly, front desk associate at Federal city Inns and Suites.

4/10 Poor

Elesha

Disliked: Cleanliness, staff & service
Blower dryer didn’t work, there was a dirty rusty pan, fridge shelf broken. Nasty streaks on skirt of beds just wasn’t worth my money. The size was good just didn’t feel clean. Didn’t like the smells in the hall reminded me of an apartment complex where you can smell everyone’s food cooking.
Stayed 3 nights in Oct 2023
Response from General Manager Sylvia Martin on Oct 18, 2023
We are grateful for your review and will strive to have better results in the near future. We value your opinion and will fix the issue. We truly hope to see you on your next trip.

4/10 Poor

Jimmy

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were not clean, the lamps were dusty, the furnishing are old and look nasty. There was clear weed smoking in one of the rooms. It was dark dank and had an odor. I would never stay here again. I stayed 2 days and checked out early because the room was so depressing, i was only ablt to make it that long because i made sure to wake up and leave the room early and come back as late as possible and skipped having to shower one of the nights.
Stayed 3 nights in Sep 2023
Response from Bree FDA on Sep 24, 2023
We are sorry that your stay with us was not a happy stay, At this time i have a question for you Mr.Jimmy ; did you report this to the front desk associate on duty at the time? There are steps we could have taken to make your stay with us a more comfortable one and in return we could have the smokers removed because this a none smoking facility. On behalf of the staff we do apologize for the inconvenience please do not let this detour you from staying with us in the future

8/10 Good

Emelda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked two rooms with a king size bed in each room but had two queen beds in each room. Other than that the stay was good, staff was nice and accommodating and the rooms were very clean.
Stayed 2 nights in Sep 2023
Response from Federal City Inn and Suites, Front Desk on Sep 17, 2023
Thank You, Emelda, for your great review; here at Federal City, we strive to make your stay as comfortable as being at home; think of us as your home away from home, and our southern hospitality is an amenity you can look forward with each stay, yours truly front desk associate at Federal city Inns and Suites.