Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
1.8 out of 5
51% of guests recommend
2.0 Room cleanliness
2.7 Service & staff
1.6 Room comfort
1.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom New Zealand

3 day stay in New Orleans

Posted 1-Mar-2015
Pros: The price
Cons: Just about everthing you could think of to do with apperance, the room is a place to sleep and nothing else.
Location: 5 blocks walk to the French Centre if you are brave enought to walk.
Not the best part of town or the flashs of places that Ive stayed in, but the bed was soft and it would have been nice if they had givn me a blanket, never the less I did sleep.
1 out of 5
by A verified travellerfrom Washington DC

It was cheap, but you get what you don't pay for.

Posted 23-Feb-2015
Pros: The staff was very polite.
Cons: The cleanliness, paint, furniture could use a lot of work, or the cancellation policy.
Location: It's less than 10 minutes walk from bourbon street.
I tried unsuccessfully to cancel the room after seeing it. The ceiling was patched and moldy. The bathtub was covered in chipping paint. There were parts of the floor we had to avoid, afraid we'd fall through. No furniture, no closet. The bed had plastic on it: to protect it from me, or me from it, I wasn't sure. There was no handle on the door, just a deadbolt and a cabinet pull. You couldn't leave the premises with your keys. You'd have to give your last name and room number (but no id?!) upon return. If you ask for more toilet paper, they give you a roll that has been started, with a piece of tape holding it closed. The only good thing I have to say was the staff was very polite, but I felt bad for them. And that it was the lowest price for the proximity to downtown. I'd never stay here again, my safety is worth more to me.
2 out of 5
by A verified traveller

OK budgethotell

Posted 23-Feb-2015
Pros: Personalen.
Cons: Tyvärr skulle det krävas en rejäl ytskicksrenovering för att förbättra standarden.
Location: Strax norr om French Quarter, ca 20 min promenad ner till Mississippi.
Bra läge strax norr om French Quarter och mycket trevlig personal, men hotellet är fullständigt nedslitet. Förvänta dig ingen särskild bekvämlighet. Men behöver du nångonstans hyggligt centralt att sova ett par timmar per dygn så är det OK.
1 out of 5
by A verified travellerfrom B'ham

Worst Hotel Ever

Posted 28-Jan-2015
The place is a dump. The room was filthy. There was a space heater and a window unit AC. Cigarette holes were in the bedding and painting above the bed. There was a grimy rug which had been cut in half. Out bed linens were handed to us in a plastic grocery bag. The door did not have a deadbolt. We were told to leave our key each time we left the hotel. We went to dinner and ended up finding a much nicer hotel a few blocks away so we checked out of The Empress. The clerk at the nicer hotel had a look of repulsion on her face when we told her where we had almost stayed. The place really should be shut down.
1 out of 5
by A verified travellerfrom lafayette

Not even worth the 76$ per night.

Posted 27-Jan-2015
Horrible parking neighborhood scairy. Definitely learned a lesson about sacrificing price for luxury.
1 out of 5
by A verified traveller

Not a hotel for tourist.

Posted 24-Jan-2015
Hotel is close to the French quarter. Do yourself a favor and spend a little extra money stay somewhere else. I know I will next time I go to New Orleans.
1 out of 5
by A verified travellerfrom nyc

Posted 18-Jan-2015
Cons: Everything
So called non smoking room was stinking and had ashtray
2 out of 5
by A verified travellerfrom Toronto


Posted 12-Jan-2015
Pros: It looks OK from outside.
Cons: Everything.
Location: It is kind of near Bourbon Street which is OK.
I was unpleasantly surprised by this hotel. I had to put down a $10.00 deposit for some reason and then had to leave my keys at the front desk if I wanted to leave. Anybody traveling probably has a little supply of cash on them so with no safe in the room we decided not to leave the hotel. The hotel isn't in very good condition. This is more like a cheap hostel that you should book if you don't have very much money.
1 out of 5
by A verified travellerfrom Omaha, NE


Posted 31-Dec-2014
We checked in, went on a city tour and checked right back out. THIS HOTEL IS A DUMP. There was fallen plaster and broken tiles in the bathroom, burns on the bedspread, an old space heater....etc. We could NOT stay there. DO NOT STAY HERE.
1 out of 5
by A verified travellerfrom New York

I have pictures to support my review

Posted 30-Dec-2014
I recommend no one stay at this hotel as they call it. I have pictures of the interior to support why this is a bad choice. The day time staff wasn't helpful even as they seen my disappointment and the fact that the room was not cleaned before my arrival. Tiles were off the bathroom wall, mildew was in Bath area, paint was peeling and floor was damaged just to name a few things.