Ratings based on 254 Verified Reviews

They paid and stayed. We double-checked.
1.8 out of 5
51% of guests recommend
2.0 Room cleanliness
2.7 Service & staff
1.6 Room comfort
1.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveller

Posted 5-Apr-2015
Great and welcoming staff. Very close to the French Quarter. For the price and location you can't beat it.
1 out of 5
by A verified travellerfrom Beijing

Uncomfortabe stay

Posted 4-Apr-2015
Pros: It is a terrible hotel
Cons: The air condition and sound isolation.
Location: No indication to the hotel in the main road.
This hotel has accomodate some custormers with too noizy in the later night and has no isolation of noizy. The narrow room is poor to install the old air condition, but charge average 70 dollar per day.
1 out of 5
by A verified travellerfrom Fort Lauderdale

Empress Hotel

Posted 31-Mar-2015
Cons: Pretty much the entire room and bathroom!!
Location: The location was just outside the French Quarter so it made it convenient for us.
The bathroom tub was leaking, the sink was very old, the toilet had no cover nor a tank so the dirty pipes were exposed. Plus there was 2 big holes next to the tub in the tile. There were no towel bars or anywhere to hang your towel. We received 1 small, Very Rough Feeling towel per person and 1 washcloth, plus 1 Miniature bar of soap. The room had no closet nor dresser so there was no where to put our clothes. The television was maybe 10" big!! The Paint on the ceiling was LITERALLY FALLING DOWN!!
1 out of 5
by A verified travellerfrom Montréal


Posted 31-Mar-2015
Pros: RIEN
Location: Est dans Tremé, pas dans la quartier français. Près du quartier français mais loin des transports en commun et de la rue Canal.
Avais réservé 6 nuits. Ai annulé EN ARRIVANT. J'ai réservé ailleurs tout de suite.Ne suis restée qu'une nuit. AUCUN RANGEMENT: ni placard, ni tablettes, ni tiroirs, ni crochets, ni supports.On m'a dit d'utiliser la haute tablette de la télé pour suspendre mes vêtements OU on pouvait m'apporter un 2ème support à valise. Assez bri-à-brac ! Matelas protégés avec un plastique qui fait beaucoup de bruit à chaque mouvement. Plafond peint en patchwork de réparation. Petite fenêtre avec verre givré, donc, aucune vue. Toilette bancale. Baignoire tout écalée car avait été peinte ( oui, peinte) en jaune-beige.
1 out of 5
by A verified travellerfrom A

Stolen Stuff , Saff only Suspects

Posted 31-Mar-2015
I had Malaysian currency in my bag and when I left you have to give your key back and it magically disappeared out of my bag . The office was no help in locating it.
2 out of 5
by A verified travellerfrom Church Point LA

Close to location of wedding.

Posted 25-Mar-2015
Pros: The location of the hotel.
Cons: Amenities.
Location: French Quarter.
The hotel had no amenities, not enough personal items, like coffee, toilet paper. We were not advised of rules by the staff and we were not given a receipt for cash paid for room, nor a reciept for credit card payment. I had to call the reservation desk when we checked out to ask what we were actually charged for and I also had to call my credit card company to check for charges.
2 out of 5
by A verified traveller

Good location

Posted 21-Mar-2015
Sanitary is too old, bathroom not clean, storage room so dirty!
1 out of 5
by A verified travellerfrom Bayern

unzumutbar, ugly, terrible,

Posted 11-Mar-2015
Pros: kostenloser Parkplatz
Cons: abreissen!!!!!!
Location: Hotel liegt nicht direkt in Altstadtbereich - auch wenn es so angeprießen wird. Fußweg ins Zentrum ca. 10 Minuten.
Wir sind hier eingecheckt, weil N.O. im "bezahlbaren" Rahmen komplett ausgebucht war. Und weil wir auf unseren Reisen schon vieles erlebt hatten, dachten wir, dass es für eine Nacht schon irgendwie ginge. Wir hätten mehr auf die anderen Bewertungen hören sollen. Es stimmt alles: klein, schäbig,laut und hellhörig, Gäste die nachts abfeiern, Kakerlaken, Matratzen mit Folie überzogen (man liegt im eigenen Saft), etc. Woher die Bezeichnung "Hotel" stammt ist fraglich. Selbst als Jugendgästehaus würde es nicht durchkommen. Unser Fazit: bloß nicht!!!!!! Es gibt nette kleine Guesthouses in der Nähe.
1 out of 5
by A verified travellerfrom New Zealand

3 day stay in New Orleans

Posted 1-Mar-2015
Pros: The price
Cons: Just about everthing you could think of to do with apperance, the room is a place to sleep and nothing else.
Location: 5 blocks walk to the French Centre if you are brave enought to walk.
Not the best part of town or the flashs of places that Ive stayed in, but the bed was soft and it would have been nice if they had givn me a blanket, never the less I did sleep.
1 out of 5
by A verified travellerfrom Washington DC

It was cheap, but you get what you don't pay for.

Posted 23-Feb-2015
Pros: The staff was very polite.
Cons: The cleanliness, paint, furniture could use a lot of work, or the cancellation policy.
Location: It's less than 10 minutes walk from bourbon street.
I tried unsuccessfully to cancel the room after seeing it. The ceiling was patched and moldy. The bathtub was covered in chipping paint. There were parts of the floor we had to avoid, afraid we'd fall through. No furniture, no closet. The bed had plastic on it: to protect it from me, or me from it, I wasn't sure. There was no handle on the door, just a deadbolt and a cabinet pull. You couldn't leave the premises with your keys. You'd have to give your last name and room number (but no id?!) upon return. If you ask for more toilet paper, they give you a roll that has been started, with a piece of tape holding it closed. The only good thing I have to say was the staff was very polite, but I felt bad for them. And that it was the lowest price for the proximity to downtown. I'd never stay here again, my safety is worth more to me.