Outdoor pool

Reviews of Days Inn by Wyndham LaPlace- New Orleans

2 out of 5
Days Inn by Wyndham LaPlace- New Orleans
3912 Highway 51, LaPlace, LA

Reviews

7.4

Good

Rating 10 - Excellent. 48 out of 127 reviews" "
Rating 8 - Good. 33 out of 127 reviews" "
Rating 6 - Okay. 15 out of 127 reviews" "
Rating 4 - Poor. 16 out of 127 reviews" "
Rating 2 - Terrible. 15 out of 127 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Brittani

Liked: Cleanliness, staff & service, property conditions & facilities
Sheets was stained with blood and no breakfast
Stayed 1 night in Feb 2024

2/10 Terrible

JORDAN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very uncomfortable
Very uncomfortable and i left early cuz the manager kept knocking on door saying he had the wrong room
Stayed 1 night in Aug 2023

4/10 Poor

angel

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room didnt have a trash can. The Smell was not tge greatest. Lied about buffet breakfast. In fact it was no breakfast at all.
Stayed 1 night in Sep 2023
Response from Anila Patel on Sep 19, 2023
We deeply regret this disappointing experience; it certainly does not meet the caliber of quality or service for which we strive. Your comments are essential in our ambition to consistently improve and will be utilized to move forward in a positive light. Should you choose to give us a second chance, you'll find we truly take guest feedback to heart and welcome the opportunity to make this poor representation of our hotel up to you.

4/10 Poor

John

Travelled with family
No breakfast as advertised.
Paid for a hotel with breakfast and all. Go to check in and lady said they just opened up and they dont have any breakfast. . So basically false advertisement.
Stayed 1 night in Sep 2023
Response from Anila Patel on Sep 19, 2023
We deeply regret you did not find value in our hotel. Due to the after math of hurricane Ida, we are not fully operating, and due to supply and demand chain we do not offer breakfast as of now. Could you choose to give us a second chance, you'll find we truly take guest feedback to heart and utilize information to improve. We welcome the oppertunity to earn a 5 star review.

10/10 Excellent

Lethia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad i gave it a try!!!!
Everything was great. Customer service is awesome definitely will stay again
Stayed 1 night in Aug 2023
Response from Anila Patel on Sep 19, 2023
We greatly appreciate you taking the time to write a review, acknowledge the beautiful property and acknowledge the team. Thank you for choosing the Days Inn LaPlace for your stay, please come back and see us soon.

6/10 Okay

Ernest

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023
Response from Anila Patel on Sep 19, 2023
Thank you for taking your time to write a review, we noticed it wasn't 10/10 but we greatly appreciate your recommendation and value your business.

10/10 Excellent

Brock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Mar 2021
Response from Anila Patel on Sep 19, 2023
Thank you kindly for taking the time to share such wonderful comments! Guest recognition is the greatest reward for our efforts, and you are truly at the heart of our service. We welcome the opportunity to make another great memory for you.

2/10 Terrible

WEI

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Days Inn was out of service when we went to check in. we had no room this night (it is last night of 2021). Would you please process the refund and claim the issue.
Stayed 1 night in Dec 2021

2/10 Terrible

JAMES

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The motel was closed due to hurricane Ida but never notified the booking agency if the damage and they were accepting reservations, we got there and the hotel was closed down !!!! Grrrrr!!!
Stayed 2 nights in Dec 2021

10/10 Excellent

Cindy S.

Liked: Cleanliness
100% BEST Experience
Checking in was great. The gal checking me in had a great sense of humor, attempted to show me one room but instead went the extra mile to change us to a non smoking room. She and another staff member quickly cleaned the room as the previous person had a late check out. They were so accommodating; yoy don't find that in many places anymore. Great place to stay!!
Stayed 1 night in May 2021

10/10 Excellent

Branden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

2/10 Terrible

Bryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Days Inn was horrible. Asked for non smoking room, but they were booked and that was all available. Lady at the desk said she would swap us the next day. Found a corner of a Condum wrapper in bedroom floor, a used mask near the bed, and used tampon in the bathroom. The pillows stunk on bed. The towels were never replaced the next night/day Had to go find the lady to replace them. The towels were torn i guess used for homemade savings,Not sure. The card didnt work the next day,lady unlocked door with hers said she would make new ones .Had to go locate her to make us new ones. She was never to be found at the desk. The pool showed in service on site and she claimed cleaning people didn't make it out to have it cleaned yet. This was the worst stay I ever received. Especially for 347$. I will never stay or recommend anyone staying here.
Stayed 2 nights in May 2021

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Super friendly service and knowledgeable about the area! Gave us good travel and restaurant suggestions! Clean hotel, comfy bed! Decor is a bit outdated in styles/colors, but is all kept up well! Definitely recommend this hotel!
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2020

8/10 Good

Toby

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2020

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

2/10 Terrible

Kaitlyn

Stayed 1 night in Mar 2020

8/10 Good

Woodrow

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good!
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

8/10 Good

Cyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
I just needed a place to stay the night and this hotel did the job..
Stayed 1 night in Feb 2020

10/10 Excellent

john

Stayed 4 nights in Dec 2019

10/10 Excellent

Shantell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2019

6/10 Okay

Chris, Lafayette, LA

Travelled with family
Liked: Staff & service
Hotel in general seemed a bit dirty and was definitely outdated. The free breakfast was surely just a joke, a couple bananas and sausage biscuits that you could put in the microwave. Staff was nice but just didn’t have much to work with in the old dinghy building.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff call me to make sure I ate breakfast,they was very concern about me when they didn’t see me. I appreciate the friendliness they showed me,I really enjoy my stay,
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and the location was convenient. I ate all the sausage biscuits.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly RECOMMEND
The BEST Days Inn I've stayed in thus far!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,who also made my waffles because she knew I had a flight to catch and the clean facility.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They know what it means - Customer Service
I failed to double check things before I clicked book. Upon arrival I discovered my problem however the manager gave us what I thought I checked and even upgraded us.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and a great price staff is very helping
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time that I have stayed here and both times I walked in she knew my name. They are always friendly and couldn’t ask for a better hotel!!! I will definitely be staying here in the future. Thanks again
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and knowledgeable went out of their way
Stayed 2 nights in May 2019

2/10 Terrible

Dunia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
Experience was horrible the room was dirty n it smelled so bad... I end up leaving n didn’t get my money back. Just walked in n left
Stayed 1 night in Mar 2019

8/10 Good

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Front desk staff are wonderful people. Very attractive to all my family needs. I booked a smoking room in error though an app. I was offered a non-smoking room with no hassle.
Stayed 2 nights in Apr 2019

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The entrance area was just a bit creepy seeing as it was locked up at the lobby area. That entrance area was difficult to navigate with big bags--no automatic door and an awkward space. The staff were all very nice but it just seemed a bit disorganized. The breakfast area was dirty and should have been more kept up. I took a photo of my bathmat--it was frayed and had legit holes in it!
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a good place at all. The only good thing was the friendly woman that worked there. Too much money for the room. Kind of sticky feeling in the room. Not a good hotel at all.
Stayed 1 night in Mar 2019

10/10 Excellent

Chivas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Marvelous, AL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent. They went over and beyond to make our stay very pleasing. Anita is Awesome.
Stayed 1 night in Mar 2019

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
Manager took it upon herself to cancel my reservation. When I went to check in she said someone called to cancel using name. She was rude and did absolutely nothing to correct what she did. Glad I didn’t stay at this place. It was dirty and stinky
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
It was nice.. quiet & just how I like it . Customer service was great too
Stayed 3 nights in Mar 2019

4/10 Poor

Margene

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
1 Star hotel
On duty manager was super helpful and pleasant. Condition of the hotel left a whole lot to be desired. Just to walk to our car we had to walk through 3 smokers. The entire building needs to be renovated. This was the most expensive hotel on our trip and the least liked. Would never stay here again and now will never stay at a days Inn
Stayed 1 night in Mar 2019

6/10 Okay

nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay
Stay was good but when we arived we had discrepancies in the price it had went up.
Stayed 3 nights in Feb 2019

10/10 Excellent

Coreysean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Friendly
I was a bit skeptical at first but turned out to be an awesome stay. Very quiet and nicely kept. Staff was very nice and attentive. I’ll refer them as often as I can.
Stayed 2 nights in Feb 2019