Ratings based on 2,653 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Richmond, Va

Birthday Present for my 30 yr old daughter

Posted 16-Aug-2014
Pros: Full breakfast, modern rooms, lounging areas, concierge very helpful, young doormen's very polite & helpful with luggage, getting a cab, directions
Cons: A jacuzzi
Location: Convenient enough for my 84 yr old mom to get around to trolley, bus, casino, French market/flee market, bourbon st./Frenchmen st./Magazine st. Shops
Wonderful!!!!!!!!!!! Fantastic!!!!! Marvelous!!!!!!! Tres Bon!!!!!!!!
Comment from Hotel Management
18-Aug-2014 by Mike Larose, Hotel Management
Great to hear we could be a part of a special trip for your family! Thanks for taking the time to post a review!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Aug-2014
Pros: Room was clean and comfortable. Complementary breakfast was excellent. Staff friendly, professional.
Cons: An in house restaurant/coffee shop would be a welcome addition for a quick, low key meal.
Location: Convenient to French Quarter and streetcar.
Stayed several days. Was comfortable, clean, good location.
Comment from Hotel Management
18-Aug-2014 by Mike Larose, Hotel Management
Thanks for the feedback. We appreciate hearing you had a good stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveller from colorado

Good time in new orleans

Posted 15-Aug-2014
The hotel was a perfect location. Just a block from the French Quarter, so it was an easy walk anywhere and not to loud at all. We were here on our honeymoon, and it was a memorable stay.
Comment from Hotel Management
18-Aug-2014 by Mike Larose, Hotel Management
Great to hear we could help contribute to such a special trip! Thanks for taking the time to share. I hope you get to return again soon!
3 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Getaway

Posted 14-Aug-2014
Pros: The room, cleanliness, and cozy environment.
Cons: The internet service and the staff's lack of response to improving/fixing it.
Location: The location is quite ideal by not being on the main street, which helps avoid the business, but centrally located to get to the attractions & food.
The room was nice, clean, quite and comfortable. The breakfast was satisfying. The internet service in my room; however, did not work the entire stay, which was three days. The hotel staff asked me to come to the lobby to use the wireless service and it was extremely slow. I ended up using the internet service on my phone most of my stay, and foregoing getting some work done that would have been possible with adequate internet service, if any at all.
Comment from Hotel Management
18-Aug-2014 by Mike Larose, Hotel Management
I apologize about any trouble with the internet service! While normally very reliable, it sounds like there was a hiccup during your stay. We hope when you return to New Orleans you give us another chance to provide a 5 star experience.
4 out of 5
Recommended
for Everyone
by A verified traveller from Regina

Nice & quiet location

Posted 14-Aug-2014
Pros: The hotel has character & accessible to everywhere
Cons: Pool could be bigger
Location: Not far from Canal St, Casino, Pier, restaurants, Walmart
The hotel catered for my family & appreciative, would've been awesome if the hotel had a shuttle service to Walmart as this was the only place to buy supplies such as water & personal needs instead of buying from the local, more expensive stores on the main strip.
4 out of 5
Recommended
for Everyone
by A verified traveller from uk

Great time

Posted 14-Aug-2014
Great stay couldn't fault it great hotel great staff great location
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Aug-2014
New Orleans close to the Quarter, what else can one say?
4 out of 5
Recommended
for Families
by A verified traveller from Cincinnati

great location and price

Posted 11-Aug-2014
Pros: The hotel was convenient, reasonably priced and very helpful.The room was clean and well kept.
Cons: The cold water did not work in the sink of the bathroom
Location: we went on a Segway tour, cooking class, voodo tour (because when in room, right?), swamp tour, Natchez boat ride, trolley card ride, bus tour
The room was wonderful and the staff superb. The concierges made all our excursions easy by answering questions and setting up our reservations for us, complete with taking our deposits.
Comment from Hotel Management
18-Aug-2014 by Mike Larose, Hotel Management
Thanks for sharing your review! We love knowing you had a great time staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveller

Central location

Posted 8-Aug-2014
Friendly staff. Good advice on transportation. Easy check in/out. I will stay at the same place next vist to New Orleans.
Comment from Hotel Management
18-Aug-2014 by Mike Larose, Hotel Management
We look forward to your return to the Big Easy! Thanks for the review!
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston

Nice facilities in well repurposed old buildings

Posted 7-Aug-2014
Pros: Close to lots of attractions...within walking distance! Good free breakfast, nice rooms, very helpful concierge.
Location: Within walking distance of virtually all French quarter activities as well as the WWII Museum and the Aquarium.
The hotel was carved out of several old buildings right across the street from the historic French Quarter in New Orleans. The architects did a very nice job maintaining the look at feel of the old buildings while providing very comfortable modern accommodations.
Comment from Hotel Management
19-Aug-2014 by Mike Larose, Hotel Management
We agree that the architects did a great job creating a final product that everyone can enjoy. I am glad it helped contribute to a great New Orleans stay!