2/10 Terrible
Tee
Travelled with partner
Mar 24, 2024
Disliked: Staff & service, amenities, property conditions & facilities
0/10 I DO NOT recommended!! Upon arriving we were told a shuttle would pick us up. We waited 2 hrs after being told twice that someone was on the way. We ended up paying a taxi. We got to the room for check in to find out the t.v. cable did not work. We spoke with the front desk who informed us that the service would be down for 3 hours. The following morning service worked until 11a.m. and went completely out forcing us to leave the hotel due to what the manager said was "Comcast having issues in the area". AGAIN. We requested some type of compensation and was told that we would have to speak with the general manager. We continued to ask "whom that was" to only constantly be told we need to speak to the general manager. It was such a frustrating bday trip. The morning of departure we asked the front desk about a shuttle to the airport. The lady stated the shuttle would be there at 5am. We went into the lobby at 4:45 a.m we sat there until 5:00 with no one apppearing to drive myself and another couple to make a flight that began boarding at 5:50!!! We again had to pay an uber for a ride. We booked this hotel because they stated that they were 4 mins away from the airport and offered shuttle service. I WOULD NEVER stay here or ANY Comfort Inns again!!
Tee
Stayed 4 nights in Mar 2024