Deluxe Room, 2 Queen Beds
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Reviews of Willow Bend Motel

2.5 out of 5
Willow Bend Motel
277 Willow Street, Truro, NS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 462 out of 679 reviews" "
Rating 8 - Good. 189 out of 679 reviews" "
Rating 6 - Okay. 21 out of 679 reviews" "
Rating 4 - Poor. 6 out of 679 reviews" "
Rating 2 - Terrible. 1 out of 679 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Gwendolyn

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Just disappointed with the cleanliness of our room. Staff were great the 2 women that I seen. One when I was checking in and one when I checking out. You just drop key in bucket when you leave because you pay for room on arrival so I did not say anything.
Stayed 2 nights in Mar 2023

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It’s decent motel, bed was really comfortable, small and cozy room size, reasonably priced- the only disappointment was they have no offerings of food or drinks whatsoever, only the continental breakfast. Besides that it’s overall good nights stay 👍
Stayed 1 night in Feb 2023

8/10 Good

Brian

Liked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
It is a great place to stay, central to what one needs in Truro and just off the highway. Plus there is a gas station and Tim's across the road. The units are decent, the people that run it are nice, and I would stay again
Stayed 1 night in Dec 2022
Response from Front Desk on Jan 21, 2023
Thank you for staying with us. We appreciate the feedback. Hope to see you again.

4/10 Poor

Trinity

Stayed 1 night in Dec 2022
Response from Front Desk on Jan 21, 2023
Thank you for the feedback. Hope to see you agian.

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, convenient and great service

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinced price clean and friendly staff
Stayed 1 night in Dec 2022

6/10 Okay

Elke

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice motel, if personal shows up for work.
Room was nice and clean. Mattress on bed was comfortable. There was a little kitchenette in our room, which was definitely a plus. The only minus was that we booked this hotel because it was supposed to have breakfast. Usually it has that (and a nice one too). But on our first breakfast we got nothing! Nobody showed up for work. That was unpleasant.
Stayed 2 nights in Nov 2022
Response from Front Desk on Nov 24, 2022
Hi there, Thank you for the feedback we appreciate it.I apologize for the inconvenience regarding breakfast.Thank you

10/10 Excellent

Armindo

Liked: Staff & service, amenities, property conditions & facilities
A very clean and well-maintained property with friendly staff. If I ever come back to Truro, I will definitely stay there.
Stayed 1 night in Nov 2022
Response from Front Desk on Nov 14, 2022
Thank you for your review Armindo. Very glad you enjoyed your stay.All Staff

10/10 Excellent

Natascha

10/10 Excellent

Kim

Stayed 1 night in Oct 2022

8/10 Good

Lauri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Front Desk on Nov 1, 2022
Thank you for staying wit us.

10/10 Excellent

Susan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a hidden treasure. Driving by you don't get the full extent of its designer type decorated rooms and friendly staff. A big YES from us that we will be staying regularly.
Stayed 2 nights in Oct 2022
Response from Front Desk on Nov 1, 2022
Hello Susan, Thank you for staying with us and taking the time to give us a review. Hope to see you again.Kyla- Front Desk

10/10 Excellent

Patricia, Montrose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice newly remodeled Mom & Pop type property. Nice breakfast in morning. The rooms were a good size.
Stayed 1 night in Oct 2022
Response from Front Desk on Nov 1, 2022
Hi Patricia, Thank you for taking the time to review us. Hope to see you again.

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Front Desk on Nov 1, 2022
Hi Elieen, Thank you for staying with us.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Michael

Stayed 1 night in Oct 2022

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, we were extremely surprised with this place. Clean and very good breakfast.
Stayed 1 night in Oct 2022
Response from Front Desk on Oct 11, 2022
Thanks Michel for staying here. We glad to hear that you enjoyed your stay. Hope to see you back soon.

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern decor, clean and spacious room, nice breakfast, friendly and helpful staff.
Stayed 2 nights in Oct 2022
Response from Front Desk on Oct 9, 2022
Thanks Kathleen for your review. We glad to hear that you enjoyed your stay. Hope to see you back soon.

10/10 Excellent

Barbara Ann

Stayed 3 nights in Oct 2022
Response from Front Desk on Oct 9, 2022
Thanks Barbara for your review. Hope to see you back soon.

10/10 Excellent

maureen

Travelled with family
Liked: Staff & service
Very clean and friendly staff. Would stay here again. Enjoyed thr breakfast
Stayed 1 night in Oct 2022
Response from Front Desk on Oct 7, 2022
Hi Maureen, Thank you for staying with us. We appreciate the feed back.Front Desk- Kyla

10/10 Excellent

Danielle

Stayed 2 nights in Oct 2022

10/10 Excellent

Lin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside looked a little run down but rooms were very nice and staff/continental breakfast was great
Stayed 1 night in Sep 2022
Response from Front Desk on Sep 21, 2022
Thanks for staying here. We appreciate your feedback. Hope to see you back soon.

10/10 Excellent

darcy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was like new. Exceeded our expectations.
Stayed 1 night in Sep 2022
Response from Front Desk on Sep 18, 2022
Thank you Darcy. Glad you enjoyed your stay.Front desk

6/10 Okay

Linda

Stayed 2 nights in Sep 2022

10/10 Excellent

Amy

Stayed 1 night in Sep 2022

6/10 Okay

Nadine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The location was good, but the room we had was dated and tired looking. Sink was cracked, sofa was peeling, the electric outlets didn't hold the plugs and we had to prop up the plugs with bags and books so they would stay in the outlet. On the patio someone left a small bag of garbage behind the chairs.
Stayed 1 night in Aug 2022
Response from Front Desk on Sep 10, 2022
Hi Nadine, We appreciate your feedback. Thank you for staying with us. Hope to see you again.Kyla- Front desk

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My two teens and I stayed one night and were very pleased. Lovely room with comfortable beds, good shower, and lots of welcome touches. We would definitely stay here again. Great value for money.
Stayed 1 night in Aug 2022
Response from Front Desk-Jaskaran on Sep 3, 2022
Hii Amanda,thanks for your review. We glad to hear that you enjoyed your stay. Hope to see you back soon.

10/10 Excellent

Carla, Regina

Stayed 1 night in Aug 2022

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities
This was by far the nicest motel I’ve ever stayed at. Interior of the rooms were upgraded with a lovely modern design. Very comfortable bed and great shower.
Stayed 1 night in Aug 2022
Response from Grace on Aug 15, 2022
Hello Megan: Thank you for the lovely review. We are glad you enjoyed your stay with us and hope you will come back soon. Front Desk

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool
Stayed 1 night in Aug 2022

10/10 Excellent

Sandra

Stayed 1 night in Aug 2022
Response from Front Desk- Jaskaran on Aug 16, 2022
Thanks for your review. We glad to hear you enjoyed your stay here. Hope to see you back soon.

8/10 Good

Staffen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view on the porch.
Stayed 1 night in Aug 2022
Response from Front Desk on Aug 14, 2022
Thanks for your review. Hope to see you back soon.

10/10 Excellent

Kennth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very motel for the price. Property was clean and well maintained and the room was updated and comfortable.
Stayed 1 night in Aug 2022
Response from Front Desk on Aug 12, 2022
We appreciate you taking the time to give us a review. Glad you enjoyed your stay.

8/10 Good

Rebekka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nicely decorated, the little kitchenette was convenient, and the bed was very comfortable. The bathroom floor had an unnerving tilt, but this is obviously an older place that’s had cosmetic updating, so we just considered it a unique quirk. Dining options were a short, easy drive away.
Stayed 1 night in Aug 2022
Response from Kyla, Front Desk on Aug 13, 2022
Hello Rebekka, Thank you for your review. We're happy you enjoyed your stay. We hope to see you again. Kyla- Front Desk

8/10 Good

HÉLÈNE

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C’est bien pour un arrêt durant un voyage
Stayed 2 nights in Aug 2022
Response from Front desk on Aug 11, 2022
Thank you for taking time to review us Helen. Hope to see you again.

8/10 Good

Laurie

Travelled with family
Liked: Staff & service
Nicely remodeled room
Stayed 1 night in Aug 2022
Response from Front Desk on Aug 5, 2022
We appreciate you taking the time to give us a review. Glad you enjoyed your stay

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Willow Bend was a very nice motel to spend 2 nights, rooms were large, clean with small fridge which was great. Staff were very accommodating. Pool was very clean and warm. Quick drive to downtown restaurants, Tidal bore If ever back to Truro we would definitely stay again.
Stayed 1 night in Jul 2022
Response from Front Desk on Aug 3, 2022
Hello Tracy, Glad you had a nice stay. We will see you again. Front-desk

10/10 Excellent

C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this motel right from the kind greeting to the comfy room, refreshing pool and delicious breakfast. Great find.
Stayed 1 night in Aug 2022
Response from Front Desk on Aug 3, 2022
We appreciate you taking the time to give us a review. Glad you enjoyed your stay

10/10 Excellent

Bev

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, love included continental breakfast!
Stayed 1 night in Aug 2022
Response from Front Desk on Aug 2, 2022
Thank you for taking the time to give us a good review. We are glad that you enjoyed your stay and hope to see you back soon.

8/10 Good

John D

Liked: Cleanliness, property conditions & facilities
Convenient to highway. Well kept.
Stayed 1 night in Jul 2022
Response from Front Desk on Aug 2, 2022
Thank you for taking the time to give us a good review. We are glad that you enjoyed your stay and hope to see you back soon.

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Front Desk on Jul 29, 2022
Thank you for taking the time to give us a good review. We are glad that you enjoyed your stay and hope to see you back soon.

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable for the price. Area seemed sketchy
Stayed 1 night in Jul 2022
Response from Front Desk on Jul 26, 2022
Thank you for taking the time to give us a good review. We are glad that you enjoyed your stay and hope to see you back soon.

10/10 Excellent

Angelo

Travelled with family
Liked: Cleanliness, staff & service
Good location staff is friendly pool is good room was clean and comfortable
Stayed 1 night in Jul 2022
Response from Front Desk on Jul 26, 2022
Thanks for your stay. Hope to see you again

10/10 Excellent

carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean modern room with excellent breakfast options. Pool very clean, warm.
Stayed 2 nights in Jul 2022
Response from Front Desk on Jul 20, 2022
Hello Carolyn, Thank you for taking the time to post a review. Happy to hear you enjoyed your stay.

10/10 Excellent

Ann

Stayed 1 night in Jul 2022
Response from Front Desk on Jul 26, 2022
Thank you for taking the time to give us a good review. We are glad that you enjoyed your stay and hope to see you back soon.

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to room, affordable price, limited breakfast option.
Stayed 1 night in Jul 2022
Response from Front Desk on Jul 14, 2022
Thank you for your kind words and the rating. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

George

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE OWNER WAS VERY FRIENDLY AND HELPFUL THE ROOM WAS EXCEPTIONAL
Stayed 1 night in Jul 2022
Response from Jsaskaran on Jul 14, 2022
Thank you for your kind words and the rating. We are happy to hear that you enjoyed your stay with us.

8/10 Good

Louise

Stayed 2 nights in Apr 2022
Response from Front Desk on Jul 14, 2022
Thank you for your kind words and the rating. We are happy to hear that you enjoyed your stay with us.