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Reviews of Travelodge Suites by Wyndham New Glasgow

2 out of 5
Travelodge Suites by Wyndham New Glasgow
700 Westville Rd, New Glasgow, NS

Reviews

8.6

Excellent

Rating 10 - Excellent. 434 out of 1007 reviews" "
Rating 8 - Good. 402 out of 1007 reviews" "
Rating 6 - Okay. 128 out of 1007 reviews" "
Rating 4 - Poor. 37 out of 1007 reviews" "
Rating 2 - Terrible. 6 out of 1007 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Lindsay

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Average hotel.
Stayed 2 nights in Mar 2024
Response from Michelle Himmelman Assistant Manager on Mar 27, 2024
Hope to will return and stay with us

4/10 Poor

Gurinder

Travelled with family, Business traveller
Room was advertised at $129 dollars however they charged $200 dollars 70 dollars charges to sustain the brand
Stayed 1 night in Mar 2024
Response from Michelle Himmelman Assistant Manager on Mar 27, 2024
I am not sure were the difference in price was that you seen, perhaps it was a prepaid no cancellation offer?

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Nice room. Good breakfast. Good location
Stayed 1 night in Mar 2024
Response from Michelle Himmelman Assistant Manager on Mar 27, 2024
Thank you for your review, hope to see you again soon!

10/10 Excellent

Gerald

Good location by friendly staff clean and quite
Stayed 1 night in Mar 2024
Response from Michelle Himmelman Assistant Manager on Mar 27, 2024
All the things I like to hear!

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michelle Himmelman Assistant Manager on Mar 27, 2024
Thank you for completing our survey, hope to see you again soon!

10/10 Excellent

Lesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Michelle Himmelman Assistant Manager on Mar 20, 2024
Thank You!

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the highway exits and lots of shopping and dining options within walking distance. Staff is fantastic!
Stayed 2 nights in Mar 2024
Response from Michelle Himmelman Assistant Manager on Mar 20, 2024
Sounds like we got everything right!

4/10 Poor

Jo-Anne

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Online the rooms looked very nice for the price. I asked for an accessible room as I have a disability with my knees. I was disappointed with the bathroom. The toilet was very low to the ground and the bathtub was very narrow. No mat in the tub so it was very slippery.
Stayed 1 night in Mar 2024
Response from Michelle Himmelman Assistant Manager on Mar 20, 2024
Sorry to hear that. We do have rubber mats upon request and we have a chair that will sit over the toilet to give it some height as well. We choice not to leave that in the room because we have had complaints it takes up too much room there we leave it up to the guests preference.

10/10 Excellent

Angeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very relaxing evening, very quiet and comfortable place, people very friendly,rooms a little dated but clean and warm. Cost was good also compared to other places.will definitely return and recommend to others.
Stayed 1 night in Mar 2024
Response from Michelle Himmelman Assistant Manager on Mar 20, 2024
Thank you for the great review. Hope to see you again soon!

8/10 Good

Melissa

Travelled with family, Business traveller
Liked: Cleanliness
The breakfast are was great! Spacious with lots of options. The staff were friendly checking in. A little noisy as you could hear ppl in the hall while on the way to the rooms.
Stayed 2 nights in Mar 2024
Response from Michelle Himmelman Assistant Manager on Mar 20, 2024
Glad you enjoyed your start to the day!

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient just off the highway. Comfortable bed. Near convenience amenities. Affordable.
Stayed 1 night in Mar 2024
Response from Michelle on Mar 10, 2024
Thanks for the great review. Hope to see you again soon.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again
Response from Michelle Himmelman Assistant Manager on Mar 5, 2024
We would love to have you!

10/10 Excellent

George

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean
Stayed 1 night in Mar 2024
Response from Michelle Himmelman Assistant Manager on Mar 5, 2024
Truly appreciate that!

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, affordable place to stay with free breakfast!
Stayed 3 nights in Feb 2024
Response from Michelle Himmelman Assistant Manager on Mar 5, 2024
See you again soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michelle Himmelman Assistant Manager on Mar 5, 2024
Thank for a great review!

10/10 Excellent

Chardell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with everything I needed with a lovely complete hot breakfast. Super value for what I paid! Thank you!
Stayed 1 night in Feb 2024
Response from Michelle Himmelman Assistant Manager on Feb 28, 2024
So happy to hear you stay with us was everything you were looking for.

4/10 Poor

Rebecca

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Michelle Himmelman Assistant Manager on Feb 28, 2024
Thank you for your review

10/10 Excellent

Rodney

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent staff and great facility
Stayed 1 night in Feb 2024
Response from Michelle Himmelman Assistant Manager on Feb 26, 2024
Thank You!

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was awesome!!!
Stayed 1 night in Feb 2024
Response from Michelle Himmelman Assistant Manager on Feb 26, 2024
So glad you enjoyed!

8/10 Good

Kathryn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night as it was convenient for the hospital as i had an early appointment. Place is dated but clean and bed comfortable. Breakfast perfectly acceptable.
Stayed 1 night in Feb 2024
Response from Michelle Himmelman Assistant Manager on Feb 26, 2024
Hope to see you again!

6/10 Okay

Rebecca

Liked: Cleanliness
It was fine.
Stayed 1 night in Feb 2024
Response from Michelle Himmelman Assistant Manager on Feb 26, 2024
Hope to see you again so we can make that fine a great!

10/10 Excellent

Michael

Stayed 1 night in Jan 2024
Response from Michelle Himmelman Assistant Manager on Mar 27, 2024
Look forward to seeing you again!

10/10 Excellent

Marilyn

Travelled with partner
Great place neat clean and comfortable
Stayed 1 night in Jan 2024
Response from Michelle Himmelman Assistant Manager on Jan 24, 2024
Thank you! Hope to see you again!

10/10 Excellent

McCullough

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was amazing (curly hair and tattoos) and the other two employees were friendly as well. Already booked another stay !
Stayed 1 night in Jan 2024
Response from Michelle Himmelman Assistant Manager on Jan 22, 2024
We think Deanne is pretty great too!

10/10 Excellent

Ronald

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had to turn on heat when arriving in room, at time of arrival
Stayed 1 night in Jan 2024
Response from Michelle Himmelman Assistant Manager on Jan 22, 2024
Sorry about that, I will make sure that the housekeepers are more aware.

10/10 Excellent

Jenelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Michelle Himmelman Assistant Manager on Jan 18, 2024
Thank you for the great review

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Michelle Himmelman Assistant Manager on Jan 16, 2024
Thank you for your review!

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. The room and common areas were clean and well designed. There was a good veriety of hot and cold options for the complimentary breakfast, which was delicious.
Stayed 1 night in Dec 2023
Response from Michelle Himmelman Assistant Manager on Jan 16, 2024
All things I love to hear!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michelle Himmelman Assistant Manager on Jan 4, 2024
Thanks for your review!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff , Clean and quiet and a good variety of breakfast Items = great value !
Stayed 1 night in Dec 2023
Response from Michelle Himmelman Assistant Manager on Feb 26, 2024
So glad we were able you make your stay great!

6/10 Okay

Lee

Stayed 1 night in Dec 2023
Response from Michelle Himmelman Assistant Manager on Jan 4, 2024
Thank you for doing our review. Hope we can make your stay better next visit!

10/10 Excellent

Colleen

Stayed 1 night in Dec 2023
Response from Michelle Himmelman Assistant Manager on Jan 4, 2024
Glad you enjoyed your stay with us!

8/10 Good

George

Stayed 1 night in Dec 2023
Response from Michelle Himmelman Assistant Manager on Jan 4, 2024
Thanks for the review.. Happy New Year!

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. Cleaning staff very friendly and accommodating. Great breakfast
Stayed 3 nights in Dec 2023
Response from Michelle Himmelman Assistant Manager on Jan 4, 2024
Glad we got it right!

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant and helpful. The property was clean, conveniently located and the area quiet and restful. The suites were well appointed and spacious.
Stayed 1 night in Dec 2023
Response from Michelle Himmelman Assistant Manager on Jan 4, 2024
Glad we met all your expectations!

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michelle Himmelman Assistant Manager on Jan 4, 2024
Happy New Year!

10/10 Excellent

Elaine

Stayed 1 night in Dec 2023
Response from Michelle Himmelman Assistant Manager on Jan 4, 2024
Hope to see you again!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff very helpful.
Stayed 1 night in Dec 2023
Response from Michelle Himmelman Assistant Manager on Jan 4, 2024
Two very important things!..Happy New Year!

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and good sized rooms clean and everything worked
Stayed 1 night in Dec 2023
Response from Michelle Himmelman Assistant Manager on Jan 4, 2024
So happy all was great with your stay!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff werr wonderful and friendly...quiet and clean room
Stayed 1 night in Dec 2023
Response from Michelle Himmelman/Assistant Manager on Dec 5, 2023
All things I love to hear!

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service
Saw deer grazing on the lawn beside the picnic tables. Friendly, smiling staff, always willing to be helpful. On the other hand, the bathtubs are the smallest I've ever seen and I could barely stand in ours while taking a shower.
Stayed 2 nights in Dec 2023
Response from Michelle Himmelman/Assistant Manager on Dec 5, 2023
Yes there are always deer! Glad you enjoyed your stay with us

8/10 Good

Elaine

Travelled with partner
Liked: Amenities, property conditions & facilities
Friendly staff. Clean and comfortable.
Stayed 3 nights in Dec 2023
Response from Michelle Himmelman/Assistant Manager on Dec 5, 2023
Thank you for the great review!

10/10 Excellent

Michelle

Stayed 2 nights in Dec 2023
Response from Michelle Himmelman/Assistant Manager on Dec 5, 2023
So happy you enjoyed your stay with us!

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2023
Response from Michelle Himmelman/Assistant Manager on Dec 5, 2023
Looking forward to seeing you again

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Clem safe looking place
Stayed 1 night in Dec 2023
Response from Michelle Himmelman/Assistant Manager on Dec 5, 2023
Hope to see you again!

10/10 Excellent

He, West Kelowna

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Michelle Himmelman/Assistant Manager on Dec 5, 2023
Thank you for your review!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Very clean, comfortable and the location is excellent.
Stayed 6 nights in Nov 2023
Response from Michelle Himmelman/Assistant Manager on Dec 5, 2023
Hope to see you again and Thank You!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here several times and am very happy with it. Staff is great, rooms are clean and spacious. It's my home away from home when I visit my kids.
Stayed 1 night in Nov 2023
Response from Michelle Himmelman/Assistant Manager on Nov 21, 2023
That is great to hear. Thank you!

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was medical related, in that I was in the area for medical tests. I found the location good, the cleanliness good and the breakfast good. The staff were friendly and cheerful and efficient.
Stayed 1 night in Nov 2023
Response from Michelle Himmelman/Assistant Manager on Nov 21, 2023
Wow, all things I love to hear!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms, good breakfast.
Stayed 2 nights in Nov 2023
Response from Michelle Himmelman/Assistant Manager on Nov 21, 2023
Hope to see you again!