Outdoor pool, sun loungers

Reviews of Tingalaya's Retreat

3 out of 5
Tingalaya's Retreat
West End Road, Negril, Westmoreland

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 36 reviews" "
Rating 8 - Good. 14 out of 36 reviews" "
Rating 6 - Okay. 3 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

daniele

Liked: Cleanliness, staff & service, property conditions & facilities
The easiest (and only?) full marks review of my life: this a real pearl among hotels
Response from Jennifer on Feb 23, 2024
Hi Daniele. You are too kind! Thank you for taking the time to write a review for us. We sincerely appreciate it. Thanks for staying with us! We hope to see you again in the near future. Warmest regards, Tingalayas Retreat Staff

10/10 Excellent

Alya de

Stayed 2 nights in Jan 2024
Response from Jennifer on Feb 8, 2024
Dear Guest, thank you for taking the time to post your rating of our property. We appreciate your 5/5 rating. We look forward to your future visit.

4/10 Poor

Grace

Disliked: Cleanliness, staff & service, property conditions & facilities
Out dated
Stayed 6 nights in Jul 2023
Response from Jennifer on Jul 24, 2023
Dear Guest, we’re sorry to hear that our property was not to your liking. We are certainly not outdated. Our furnishings are exquisite and made of good quality, the property is well-maintained, and we provide a typical tropical living experience which is what our guests look for when booking their stay.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing HideAway near Negril
This is a remarkable place close enough to Negril but located in the forested, quiet area of West End. The properly is beautiful, the staff are pleasant and attentive and the private beach is like something I have never seen before. Having a car is almost required (mind the potholes) but once there, the place really is a retreat!
Stayed 2 nights in Mar 2023
Response from Jennifer on Mar 28, 2023
William, thanks so much for taking the time to write a review for us. What a kind and generous post! We're thrilled to learn that you enjoyed your visit.We look forward to hosting you again in the near future.

10/10 Excellent

Ana Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tingalayas has always been my top pick for a place to stay in Negril. It's a quiet retreat with beautiful garden views on one side of the property and magnificent ocean views on the opposite side of the property. It's so tranquil and peaceful on whichever side you decide to stay. It's close to seven mile beach and other attractions. The staff there are exceptionally helpful. They go out of their way to assist you in every way. The cottages are beautiful and clean. If you appreciate old world antiques and minimalist style, you will love your stay here. Breakfast is included-authentic Jamaican breakfast at its best. Looking forward to staying there again.
Stayed 6 nights in Feb 2023
Response from Jennifer on Feb 28, 2023
Dear Ana, thank you for taking the time to write a review. We always appreciate our guest’s feedback. We’re thrilled that you decided to stay with us again and that this stay was just as enjoyable as your other visits. We look forward to seeing you again in the near future.

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful retreat
A lovely, peaceful retreat. Breakfast is served daily, featuring many local ingredients. The ocean-fed salt water pool is the highlight.
Stayed 8 nights in Feb 2023
Response from Jennifer on Feb 24, 2023
Hi Kim. Thanks for staying with us and for taking the time to write a review. We appreciate your feedback. It was our pleasure hosting you at Tingalayas. We look forward to your next visit.

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED my stay at Tingalaya's. Went for a solo quiet retreat and it was just what I needed. The environment was naturalistic and serene. I stayed in one of the smaller Seaview cottages which was a joy to wake up to in the morning. The property does have dogs but they are friendly and don't bother a soul. I found that they only barked for about 5 or so minutes at almost a set time at night - which was actually kinda fascinating (as if they were simply checking in to each other. Beyond that, the place was quiet. Breakfast was DELICIOUS - kudos to the hands that prepared (Sophia and Marie). Big up to Bobby, Jummy (not sure if that's how it's spelt) and Robinson who were very friendly and kept the grounds immaculate and safe. I appreciated that the owner, David, happened to be there as well. He greeted all his guests and took personal interest to make sure we were happy with our stay. Great guy! My only issue was with the internet which didn't really service the cottage and seafront area. But this being a quiet retreat it wasn't a big deal for me... was a good way to tune out of my devices and just... be. It's the right space for others seeking the same kinda escape. I already plan on staying again later this year. Highly recommended.
Stayed 3 nights in Dec 2022
Response from Tingalayas Staff on Jan 6, 2023
Shauna, thanks so much for taking the time to write a review for us; so very kind of you. We're thrilled to know that you enjoyed your stay at Tingalayas. We take pride in our property and enjoy hosting and serving our guests. The WiFi matter is a constant issue in Negril, especially in the WestEnd area. We're constantly working with the internet provider on connectivity issues and upgrades. The signal is strongest in the kitchen and dining areas. As you noted, we are a place to rest, unplug, and recharge, so having limited access helps. We look forward to your future visit.

8/10 Good

KSHAMA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet retreat in Negril
It is a quiet retreat, with only 7 guest rooms spread across a large area. The garden is lovely with many interesting trees and plants. What didn’t work for us was the bathroom and toilet didn’t have a door , so had to improvise with a sheet strung across the open doorway! Also , was expecting a sandy beach. Instead, access to the sea is across the road in continuation of the property, and through low cliffs. On calm days they can lower a ladder over the cliffs into the sea- we couldn’t experience thus because of rough seas. There is a beautiful salt water pool which is continuously fed with waves crashing into it- absolutely divine to spend hours in the pool without the hassle of getting into the sea! Another unique feature of the property is one can watch BOTH sunrise and sunset from the pool deck! The staff is lovely; special mention of Sophia who cooked us an excellent Jamaican dinner and daily breakfast.
Stayed 3 nights in Dec 2022
Response from Jennifer on Dec 29, 2022
Kshama, thanks for staying with us and for taking the time to write a review. We appreciate your feedback. Yes, the Great House is an open floor plan. Our staff could have helped you with the bathroom door - we have a screen partition available. The retreat has 8 cottages, and we're glad that you had the opportunity to stay in the largest one. It seems that you had a good stay overall, and we hope that you were able to get some good R&R. Looking forward to your next stay.

6/10 Okay

Elayna

Travelled with partner
Disliked: Amenities, property conditions & facilities
We were hoping to have a place to go snorkelling and be in a relaxed place…There were no fish on the reef, the staff were pushy and rude about getting tips - they did not want you to go with another cab company than their own for instance, even though theirs was double the price - huge competition to get tourists to locations for kickbacks - breakfast was good - paid for a dinner and it was absolutely horrible - were sick after it. No water or absolutely anything provided in the room - smelt of mold and red ant infested - we got bit so badly which hurt and itched for days. The furniture was so uncomfortable and no provisions or anything close by. They advertised being a retreat with yoga and none of that happened. The view of the ocean though was spectacular.
Response from JS on Nov 28, 2022
We’re sorry to hear about your experience. We certainly care about our guests and their feedback. We’re not sure about where you may have seen information about snorkeling or yoga classes, but we do not advertise either activity as being available at our property. We also make clear in our reservation confirmation message sent at the time of booking about not having a restaurant on site for additional meals aside from the breakfast each morning. We will look into what was prepared for you and the quality of food served. We’ll also review the ant situation and staff procedures for recommending cab drivers and make corrections as needed. We appreciate your feedback.

8/10 Good

Jacquiann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tingalaya's is a lovely Negril retreat offering both seascape and garden areas in one location. The accommodations are bungalows sensitively detailed with a unique fusion of caribbean, indonesian and islamic details nested in a garden of tropical flora and fauna. The Jamaican breakfast is superb with callaloo from the organic garden and fresh coffee every morning. Friendly and attentive staff. Ask for the masseuse ! Caters to large or small groups, families and individuals. A welcoming host with intriguing universal interests. Great place for rejuvenation.
Stayed 4 nights in Aug 2022
Response from David on Sep 4, 2022
Jacquiann, thank you for your kind review. We are grateful for your business and thrilled that you enjoyed your stay. We look forward to hosting you again in the near future.

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly loved it all... The staff was amazing ,welcoming and truly caring. The natural beauty of the location and the architecture that was so obviously orchestrated and and bound with the natural setting made this truly a place of paradise
Stayed 2 nights in May 2022
Response from Tingalayas Staff on Jun 13, 2022
Michaela, thanks for taking the time to post your review. We're glad to know that you enjoyed your stay. We greatly appreciate your visit and look forward to your future return. Have a lovely summer!

8/10 Good

Olivier

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2022
Response from JS on Nov 29, 2022
Dear Guest, thank you for posting your review. We appreciate you taking the time to share your feedback. We look forward to your future visit. All our best, Tingalayas Staff

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 15 nights in Feb 2020
Response from JS on Nov 29, 2022
Dear Guest, thank you for posting your review. We appreciate you taking the time to share your feedback. We look forward to your future visit. All our best, Tingalayas Staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Jennifer on Feb 25, 2020
Dear Guest, thank you for posting your review. We appreciate you taking the time to share your feedback. We look forward to your future visit. All our best, Tingalayas Staff

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a fairy's dream!.... I can't wait to come back here with my girls for our bachelorette party
Stayed 1 night in Feb 2020
Response from Jennifer on Feb 5, 2020
Dear Guest. Thank you so much for the kind feedback! We're thrilled that you enjoyed your stay and look forward to your return.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of a kind place with a pool with an amazing view on the ocean where the snorkling is so gorgeous! Beautiful area to do yoga by yourself and a share kitchen space to cook local food by your self. We really enjoyed our stay!
Stayed 6 nights in Nov 2019
Response from JS on Dec 3, 2019
Dear Guest, thank you so much for taking the time to write us a review. We're thrilled to hear you enjoyed your stay and look forward to your next visit. Thanks for staying with us!

10/10 Excellent

GM, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil place to stay with great breakfast included. Very peaceful away from the hustle and bustle of the beach road.
Stayed 3 nights in Aug 2019
Response from JS on Nov 29, 2022
Dear Guest, thank you for posting your review. We appreciate you taking the time to share your feedback. We look forward to your future visit. All our best, Tingalayas Staff

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
When I went to ask about getting a blanket the night we got there, I was surrounded by snarling guard dogs and almost attacked. Apparently the guard was sleeping. Dogs were barking throughout the night. We left the next morning even though we paid for 4 nights. We also paid for dinner the night we got there - it was a few bowls of cold food and a bowl of white lettuce. It was supposed to be $45 for the 2 meals and they tried to bill us $60.00. The breakfast was excellent.
Stayed 4 nights in Feb 2019
Response from Manager on Mar 8, 2019
Dear Guest. We're sorry to hear that you did not enjoy your stay or that our property was not up to your expectations. Our staff received and endured multiple tongue lashings and insults from you the night of your arrival which they professionally handled in trying to serve your needs. We certainly take pride in our accommodations and service to our guests and many have written glowing reviews and can attest to the service level our staff provides. Our cook also takes great pride in what is served for meals. We definitely do not serve cold dinners and a bowl of lettuce whether it be the $25 meal or the $30 meal per person. Our property certainly wasn't the right match for your preferences. We appreciate you considering a stay with us and experiencing an authentic Jamaican environment; however, a 4-star or 5-star hotel/resort might be better suited for you.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the wonderful staff and breakfast meals. The ocean access was nice but we were unable to snorkel at the resort due to unsafe surf.
Stayed 5 nights in Feb 2019
Response from Manager on Mar 8, 2019
Dear Guest, thanks for staying with us here at Tingalayas. We're glad to hear that you enjoyed your stay as well as the meals our staff serves. We're sorry to hear that you couldn't snorkel; unfortunately, the ocean's waves are out of our control. Your safety and that of our guests is of utmost importance to us. We appreciate your business. We were glad to have hosted you.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable
We had an excellent and relaxing stay! The staff is fabulous and very friendly and professional. There is no AC however it’s not a problem at all. It cools off just enough at night for a comfortable night sleep. The huts are so lovely and romantic. We had or toddler and he really enjoyed the place as well. The breakfasts are so delicious. We purchased almost every supper here as well and it’s the best cooking you will find! The sunsets enjoyed at the pool on the cliffs are unforgettable. Very peaceful property with beautiful vegetation. Yoga available and Karen the yoga instructor is magical. There are mosquitos in the evening and early morning. The *only* downfall is that the neighbourhood dogs bark through the night. Overall this is an amazing spot!
Stayed 5 nights in Feb 2019
Response from Manager on Feb 16, 2019
Catherine, it was our pleasure having you as our guest. We are thrilled to learn that you enjoyed your stay. We hope you'll visit us again in the future.

10/10 Excellent

Ray, Boston

Travelled with partner
Liked: Cleanliness, staff & service
Best place in the west end for peace and quiet Great staff Tingalayas is our favorite place in Negril Maria Juby Sophie Bobby Boston Kevin are some of the best folks I have ever met anywhere
Stayed 14 nights in Oct 2018
Response from Tingalayas Retreat on Nov 26, 2018
Thank you for staying with us and for taking the time to write us a review. We were happy to host you and look forward to your future visit.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect secluded hotel
Stayed 2 nights in Aug 2018
Response from Tingalayas Retreat on Aug 23, 2018
Stephanie, thank you. It was a pleasure having you as our guest. We look forward to your future visit.

10/10 Excellent

lucille, Montego Bay, Jamaica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice property
This was a great getaway. If you dont like the fuss of large chain hotels, Tingalaya is great for you. Its truly a hidden gem. The property is large with lots of privacy and the swimming pool in the cliffs is pretty spectacular. Breakfast is included and is served with a fresh platter of fruits. Staff is amazing
Stayed 2 nights in Jun 2018
Response from Tingalayas Retreat on Jun 26, 2018
Lucille, thanks for taking the time to write a review for us. We sincerely appreciate your time. We're thrilled to learn that you liked our property and that you enjoyed your stay. We look forward to your future visit.

8/10 Good

Dennis, Tijeras, NM, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful remote location away from Negril mayhem
A wonderful remote retreat with a really fantastic staff! Beautiful grounds, well-kept with lots of shade. Bougainvillea and flowering trees abound and we enjoyed walking on flower covered paths to breakfast each morning. Great ocean front with a fun ocean filled salt water pool. We enjoyed the pool and ocean front area for relaxing and chilling out watching the waves and sunsets. There is no beach but they have a lovely sandy area with trees and plenty of shade structures and no sales people. The shore is eroded ancient ocean bed with very sharp surfaces. Ocean edge is mostly a 5 to 10 foot drop to the water. Enter by using a ladder that will be in place when the ocean is calm enough. The included breakfast comes with a great fruit plate, coffee or tea and juice and you can choose from a variety of items from the menu. And, you can show up any time from 7 AM to 11 AM. Sleep in, or go get some coffee to take to your room and eat later. A great way to enjoy the morning. Be sure to try the ackee, callaloo and other Jamaican dishes. They offer optional dinner with advance notice. We had lobster one night and Jerk Chicken another night – wonderful and a very fair price compared to restaurants. Most other restaurants we visited did not have many more choices and the food was not as good as Tingalaya’s. The best part - the staff. They make the Jamaican phrase 'share the love' a reality. They are fun, knowledgeable , friendly, helpful and I could go on and on. Yehman, we enjoyed!

10/10 Excellent

andy, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far side of the cliffs.
Need transportation as it is far (I has access to a car). Free bicycle use would be a lovely addition to this hotel. I really liked my garden room. Note it is across the street from the beach but this was not Important. The room itself was spacious and had an amazing vibe w Bali inspired furniture. Hardly any bugs. Fans only but not an issue at all. Gorgeous yoga space. Amazing breakfast included every day. Beautiful grounds. The sea water pool is stunning and you can jump off the cliffs and climb back up with or without the ladder as long as the sea is calm. To walk around the cliffs u you need to bring water shoes. Internet intermittent. For the price it was an amazing experience.

6/10 Okay

Verified traveller

Liked: Cleanliness
Nice relaxing place, very quiet and pretty much had the beach area to ourselves. A bit far out of town and directions were not that great to get there. Staff were fairly non existent except for breakfast, which was a bit inconsistent. Also got a bit annoyed with the puppies across the way, who were undisciplined and were constantly jumping up on us and trying to get in our hut.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dis is Jamaica mon
Girl friend and I had several great days at this spot .... People VERY friendly .... Not much around , need bikes or a scoters.... Lots of neat small bars with GREAT ocean views....

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rustic getway
A 3-night solo getaway from the city. The grounds are beautiful and the yoga studio is reminiscent of an Indian Ashram's practice room. The pool was pretty neat too. Not for everyone as it is rustic. But it is clean and tidy. The staff are friendly and accommodating. The breakfast was also beautiful and plentiful. It was perfect for a little solo R&R by the sea.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel only has 8 units; we picked one of the two that is on the cliff overlooking the water; this location was fabulous, but the "room" consists of a rustic bedroom and bathroom. The bed was a double bed, not queen size as Expedia led us to believe. It was quite clean except for the two types of ants that crawled up and down one of the bathroom walls. We were also guarded by two very friendly dogs. All of the hotels in the West End are fenced and some, including this one have guards and/or dogs at night. We never felt unsafe, however. There is a small infinity pool at the edge of the ocean and we enjoyed sitting by the pool, watching and listening to the waves crash against the rocks. A wonderful breakfast was included and two evenings we elected to have dinner at the hotel (jerk chicken) which was also wonderful.

8/10 Good

amy, virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility
Wonderful staff, beautiful grounds and comfortable accommodations. The secluded location on the cliffs is part of the charm, but be aware the cost of taxis can add up. It doesn't have all the conveniences of the all inclusives, but it's an experience worth having. A better way to get to know the true Jamaica. I travelled alone and felt safe. I'll be back!

10/10 Excellent

Lieven, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good we came back at the end of our trip
Tingalaya's was an absolute top experience during our trip in Jamaica. We (family with 3 teenagers) started our trip there, loved it so much that we changed our itinerary (a journey across the island) and booked two additional nights to end our trip there. Rooms are spacious, personal, colonial-style jewels. Maria and the team are gems. A very personal experience! When we came back we were welcomed by David, the owner of the place. We spent the rest of the day together: we went to the markets together to buy food, the team prepared our dinner and we ended up having a huge lobster feast on the private seashore of the resort. Amazing how it can be so quiet and personal in vibrant Negril. Our home in Jamaica!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tingalayas Retreat- An amazing place
This was a wonderfully private Negril vacation property. There were only seven cottages which meant the place was not overrun with people. Half the property is on one side of the road with cottages set in a lush garden, a dining area, kitchen area, ice machine and fridge for the guests. The whole property is walled and gated for security. This side is excellent for families travelling with children. The units are bigger and more luxurious. The other half of the property, where we stayed, is across the road on the cliffs. We stayed in a rustic cottage that was airy and faced the ocean. We went to sleep each night to the sound of the waves. There is a beautiful ocean-fed pool where we spent every evening watching the sun set. The first night we were there they had a bonfire on the cliffside. What a magical evening that was, sharing tales under the Jamaican star-studded sky. Breakfast was huge with eggs and fresh fruit every morning. Jube, the caretaker, was extremely helpful and knowledgeable of the area. He and the other staff made us feel like we were part of the family. We are definitely going back!
Ocean-fed pool

10/10 Excellent

Josip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragende Unterkunft! Die pure Entspannung mit super freundlichem Personal. Hatten dieses Mal das große sea Grape cottage - ein wahrer Traum! Absolute Empfehlung!
Response from Jennifer on Jan 16, 2024
Josip, thanks for taking the time to write and post a review for us. We appreciate your return to Tingalayas, and we're glad to hear that you enjoyed your visit. We look forward to hosting you again in the near future. Safe travels! Tingalayas Retreat Staff

10/10 Excellent

Josip

Liked: Cleanliness, staff & service, property conditions & facilities
Das Tingalaya‘s Retreat ist eine 10/10 Empfehlung, da das Preis-Leistungsverhältnis unsere Erwartungen übertroffen hat. Wer einen wirklichen Rückzugsort sucht, sich sicher und geborgen fühlen möchte, ist im Tingalaya‘s genau richtig. Meine Freundin und ich ändern unseren Roadtrip, um ein zweites Mal einzuchecken und fahren für das Tingalaya‘s quer durch ganz Jamaika. Es gibt kostenloses Wasser, Eiswürfel, freien Zugang zur komplett ausgestatteten Küche, vollumfanglichen Das
Response from Jennifer on Jan 16, 2024
Josip, thanks for choosing to stay with us at Tingalayas. We appreciate your business. We're glad to know that you enjoyed your stay and super thrilled that you booked a return visit so soon. We look forward to hosting you again. Tingalays Retreat Staff

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019
Response from Tingalayas Retreat on Jan 8, 2019
Thank you! We hope you enjoyed your stay.

8/10 Good

LUIZA MARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo!
Ideal para relaxar bastante a mente, pois é um lugar cercado de natureza dentro e fora da pousada. Café da manhã saboroso.
Response from JS on Nov 29, 2022
Dear Guest, thank you for posting your review. We appreciate you taking the time to share your feedback. We look forward to your future visit. All our best, Tingalayas Staff