Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews of Naxos Island Hotel

5 out of 5
Naxos Island Hotel
Agios Prokopios, Naxos

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 91 reviews" "
Rating 8 - Good. 13 out of 91 reviews" "
Rating 6 - Okay. 7 out of 91 reviews" "
Rating 4 - Poor. 0 out of 91 reviews" "
Rating 2 - Terrible. 2 out of 91 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Kelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was good for our stay in Naxos. It has a great location next to the beach. The staff are great and make sure you are taken care of. The rooms are good size and well appointed. Only negatives we had were the mattress was too firm for our taste. We thought some odd choices were made to seem fancy such as electronic adjustable bed and a bidet toilet, but we would forego those things for a softer mattress and linen. Overall it is a great place to stay and we would stay there again if we went to Naxos.
Stayed 3 nights in Sep 2023

8/10 Good

ANDREA

Liked: Cleanliness, staff & service
The hotel is OK, nothing special, we didn't find it outstanding, and expensive for the quality. Not sure how they get the 5 stars they advertise The rooms have everything you need, and are adequate. The staff are lovely and try very hard, they're pleasant and are very helpful. The pool is small and water temp is very cold and past refreshing, the picture is very deceiving, with only 6 beds. The breakfast is ok, but staff are smoking in the kitchen while guests are eating, ugh! The location is good and very convenient with shops and restaurants near by.
Stayed 4 nights in Sep 2023

10/10 Excellent

Matthew

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Heather Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

JOHN

Stayed 5 nights in Jul 2023

6/10 Okay

maha

Stayed 2 nights in Jun 2023

10/10 Excellent

Cecelia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Naxos Island Hotel is lovely, well-appointed and comfortable. There is a very easy walk to the beach. Johanna the concierge was particularly helpful with recommendations for our travel around Greece.
Stayed 3 nights in Jul 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect beach hotel! This charming little hotel is perfectly located next to the beautiful Agios Prokopios Beach. The staff went out of their way to make us feel welcome and cared for—just like home. It feels like a family run hotel, but also very professional. The room was spotless and very comfortable—no sand until we drug some in from our day at the beach. Everything works. The breakfast was very good and made to order. The staff were always ready to assist with everything—recommendations for food, transport, advice on where to go and what to see—you name it. They have a lovely, clean infinity pool on the top floor with a bar, which is also where they serve breakfast, lunch and dinner. And a really nice telescope up there for guests to look at the moon, planets or stars. And there is a really great Greek restaurant, Taverna O Giannoulis, right across the street! If you are looking for a chill beach hotel where they really take care of you, this is your spot!

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful rooftop dining. Attentive, friendly and accommodating staff. Great location close to the beach and lots of dining options.
Stayed 7 nights in May 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service at this hotel was impeccable! Staff were very welcoming, attentive and friendly.
Stayed 3 nights in May 2023

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning setting
We love this hotel…the design, the rooftop pool and bar, the light, the friendliness of the staff. There were some amazing idiosyncratic issues with plumbing and mosquitoes following an unusual, heavy rain. The staff were responsive. You really need a car for this location. Overall, we loved our time here.
Stayed 4 nights in May 2023

10/10 Excellent

Mark, West Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and service.

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! The staff was super attentive and friendly. Rooftop pool was a little small but beautiful and perfect temperature.
Stayed 2 nights in Sep 2022

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were so helpful and were there to answer any questions that we had. Everyone was so nice and we really had a lovely stay!
Stayed 4 nights in Aug 2022

10/10 Excellent

Alejandro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great amenities, best location, amazing staff! I think this might be the only hotel with a rooftop bar/restaurant/pool in Prokopios Beach. You get a view of the whole beach, amazing sunsets, but the staff is what makes it even better; very friendly and attentive specially Celios at front desk and Cristo(?) at the rooftop restaurant. Hotel is directly across the street from most popular restaurant in whole beach. Hotel is not beach front but takes less than 1 minute walk to get to beach. I highly recommend and would definitely go back.
Stayed 4 nights in Aug 2022

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful visit. The service was great and always friendly. The views from the restaurant were gorgeous. And there’s a telescope that the manager will use to show you stars and planets! The location was very convenient for the beach and other restaurants in the area. We would absolutely recommend and would stay again if we return to Naxos.
Stayed 7 nights in Jul 2022

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were on our honeymoon & Naxos and this hotel made our vacation so incredible. Highly recommend this hotel…and who can beat the infinity pool on the rooftop?! Absolutely delightful.
Stayed 4 nights in Jul 2022

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach staff so friendly and attentive
Stayed 3 nights in Jul 2022

2/10 Terrible

Edward

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service
Had to cancel due to a medical issue over a week ahead of time and they wouldn’t approve a refund if any kind. Every other hotel issued a refund or partial. Poor seevice
Stayed 2 nights in Jun 2022

6/10 Okay

Darren, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Not a five star hotel. There are nicer properties nearby. Do not recommend room with hot tub. Nice spacious. But toilet/washroom made the room smell like a public toilet. Location is excellent. Has underground parking if you rent a car. Breakfast good. Lots of restaurants nearby. This place is fine, but should not be advertised as five star. Far from it.
Stayed 4 nights in Jun 2022

8/10 Good

elsa, toronto

Stayed 2 nights in Jun 2022

10/10 Excellent

Palvasha

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This is an amazing boutique hotel. Located in a safe neighborhood.. walkable to restaurants coffee shops. Staff is extremely helpful and go above and beyond to make your stay comfortable. They have a beautiful roof top with pool and bar and food is amazing as well. Would love to stay here again.
Stayed 2 nights in Jun 2022

10/10 Excellent

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite stay in all of Greece so far!
Wow!!!! Didn’t want to leave here. A one night stay turned into four nights for us. Friendly, super super helpful staff who made great local recommendations. Less than a min walk to beach, shops, restaurants— anything you need. Gorgeous rooftop with 360 views. Great breakfast on the rooftop daily. Comfortable rooms. Just can’t say enough good things about this place.
Stayed 1 night in Sep 2021

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HIGHLY recommend this property! The owner and staff are SO friendly and accommodating. They helped answer any questions we had about the area, coordinated taxis for us and more. The rooms are pristine and the grounds are well taken care of. The rooftop has a bar and restaurant where breakfast is served, along with a pool and some amazing views. This is just what we needed for our stay in Naxos.
Stayed 2 nights in Sep 2021
Response from The Naxos Island Hotel Manager on Sep 12, 2021
Dear Guests, Thank you very much for your excellent comments and your kindness to take the time to write for us. It has been a real pleasure hosting you on Naxos and in our hotel and we are very happy you have got only but great memeories from your stay with us on our wonderful island. We tryly hope to have the chance to see you again sometime in the future. Warm regards, The Naxos Island Hotel Team

10/10 Excellent

Ramsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service and staff
Stayed 3 nights in Sep 2021
Response from The Management on Sep 12, 2021
Dear Guests, Thank you very much for taking the time to post your excellent comments for us. It has been a real pleasure hosting you on Naxos and in our hotel. we sincerely hope to see have the chance to accommodate you again sometime in the future. Warm regards, The Naxos Island Hotel Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel really grows on you the longer you stay. Good food and great service. The rooftop area really separates this hotel from others in the area.
Stayed 3 nights in Aug 2021
Response from The Management on Sep 12, 2021
Dear Guests, Thank you very much for your good words and for taking the time to write your excellent comments. It has been a great pleasure to accommodate you and we are happy that you have good memories from your vacations on Naxos We really hope to have the chance to see you again sometime in the future. Warm regards, The Naxos Island Hotel Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a pretty small hotel. The hotel manager and bar / restaurant host were extremely helpful. The rooms are a bit small for 3 people. It's a nice hotel but not sure how it's considered a 5 star as it's very different from other 5 star hotels that we've been to.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and courteous. The manager Faye was passionate about the Island and the property from check in to check out. The rooftop restaurant had an excellent breakfast buffet and lunch equally as tasty. The service from the servers and front of the house were 5☆. Thank you for an excellent experience.
Stayed 2 nights in Sep 2019

10/10 Excellent

Paul, North Vancouver BC Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
iendly staff, awesome rooftop deck, key card for lights in room takes some getting used to
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Everyone was so warm and welcoming. Wonderful location near the beach.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position close to the beach. Excellent staff
Stayed 5 nights in Sep 2019

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in naxos
The nexus Island hotel is great. Due to traveling issues we did not arrive at the hotel until 1 AM and they were right there to greet us. The room was very nice with a great balcony looking over the ocean . Two minute walk to the beach maybe less couldn’t ask for a better location. Our room came with breakfast and dinner the food was very good large selection and for dinner there was so much food we could not finish our dinner. The hotel staff was excellent. I would recommend this hotel to anyone that is looking for a relaxing stay in Naxos.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff. The remarkable views. The food in the restaurant was outstanding. The warm greeting we received, closeness to the beach. It couldn’t have been any better and I will return.
Stayed 4 nights in Aug 2019
Response from Naxos Island Hotel team on Sep 5, 2019
Dear guests, Good morning! Thank you very much for taking the time to give us such an excellent report! We are very happy to have met you and been able to serve you in the best way we can. It is a pleasure hosting you and we sincerely hope to have the chance to see you again next summer. Be well and have a lovely autumn! Warm regards, Naxos Island Hotel team

10/10 Excellent

Paula, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint property perfectly situated with beautiful views.
Stayed 4 nights in Aug 2019
Response from Naxos Island Hotel team on Sep 5, 2019
Dear guests, Hello! Thank very much for taking the time to post such an excellent review on us! It has been a pleasure hosting you in our hotel and we highly appreciate the fact that you generously share your staying experience with us. We will be very happy to see you again soon, so as to be able to serve you again in the best way we can! Till then, have a lovely autumn. Warm regards, Naxos Island Hotel team

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Hospitality
Our stay at Naxos island hotel was spectacular! The hotel made us feel like family right from the very beginning. The manager, Alexander, introduced us to his incredible staff who went the extra mile with each encounter! At the front desk Fe and Spyros were incredibly helpful in recommending local spots on the beach and ways to get into Naxos Port, Chora. On the rooftop Vankelis’ hospitality was incredible. We arrived earlier than check in and despite the kitchen being closed he whipped us up a quick snack, which was truly appreciated after a long morning of travel. He was welcoming every morning and quickly learned how we took our coffee, which was ready the minute we walked in! The entire staff was incredible! The proximity to the beach and infinity pool on the top floor with a great view, made sure there was something for everyone. Easy access to local restaurants, bus and taxi to get to the port and they even offer pick up and drop off services. We look forward to our next stay with Naxos Island Hotel!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Naxos Island Hotel team on Aug 30, 2019
Dear Guests, Thank you very much for your excellent rating which encourage us to keep on trying to serve you the best way we can. Warm regards, Naxos Island Hotel team

10/10 Excellent

David

Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
ok, but an unfortunate situation
The hotel was ok. The guys on the rooftop were awesome re service. However, we had a really bad experience overall. On day two of our stay, the housekeeper mistakenly threw out my contact lenses which were in their case on the countertop of the bathroom with all our other bathroom items. I don't know why she chose to throw out the case but I would hope this was an honest mistake (which she admitted to) on her part and I was willing to let it go as long as the hotel reimbursed me in a timely manner. The issue for me is that I have an eye disease (kerataconus) and these lenses are both very customized and 2) very expensive. I am a visual artist and had saved for three years for this trip and brought along a high end DSLR camera to capture all the beauty of Greece. After losing the lenses I could not see well (my glasses do not help substantially as any Kerataconus patient can attest to). Villegas, the hotel manager, felt very bad and even wrote a letter of admission that they were responsible for the loss. I contacted my optomotrist and they made a new pair for $300 which I received when I returned from Greece. A few days after our stay (and about six weeks before this review) I sent over the $300 invoice (which I had already paid) to them as well as their insurance agent. I had hoped for a quick resolution to this and I would chalk it up as an honest mistake by a hardworking housekeeper and that be that. However, six weeks later I still have not received payment.
Stayed 2 nights in Jun 2019

10/10 Excellent

kotsopoulos, Fayetteville, nc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the boutique feel and the special treatment! Everyone was so nice and accommodating ! We had to leave early due to death in family but will definitely return. Close to beach and tavernas.
Stayed 4 nights in Aug 2019
Response from The Naxos Island Hotel Team on Aug 18, 2019
Dear Guests, Thank you very much for taking the time to post your excellent comments on us. Although your stay was so short, it has been a pleasure meeting you and we certainly expect you back next summer to offer you the best we can. Please accept our sincere condolences for your loss and we wish you only the best from now on. Warm regards, The Naxos Island Hotel team

10/10 Excellent

Stefan Ionut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel very close to the beach
Stayed 3 nights in Jul 2019
Response from Naxos Island Hotel team on Aug 4, 2019
Dear guestts, Thank you very much for taking the time to post a review on our hotel and for your excellent comments. It has been a pleasure hosting you and we truly hope to have the chance to see you again next summer. Till then, have a wonderful rest of summer. Our warm regards, Naxos Island Hotel team

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely!
Stayed 3 nights in Jul 2019
Response from Naxos Island Hotel team on Aug 9, 2019
Dear Guests, Thank you very much for taking the time to post your excellent comments on us. It has been a pleasure hosting you and we sincerely hope to see you again next summer. Till then be well and enjoy the last summery period! Warm regards, Naxos Island Hotel team

8/10 Good

GL

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Located in Agios Prokopios this hotel is located 5km away from Chora... Great and quiet location. The hotel staff is friendly and very helpful. I was disappointed with the daily maid service, they did not do a thorough job cleaning the room.
Stayed 4 nights in Jul 2019
Response from Naxos Island Hotel team on Aug 9, 2019
Dear Guests, Thank you for taking the time to post your review on our hotel We also thank very much for your good words and especially for your remarks, which help us to improve our services for the comfort and pleasure of our guests It has been a pleasure hosting you and we wish you a very good rest of summer. Kind regards, Naxos Island Hotel team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Cute clean rooms. Beach down the block and Giannoulis restaurant across the street is so delicious. 10/15minute cab/bus ride to the center town.
Stayed 4 nights in Jun 2019
Response from The Management on Jul 10, 2019
Dear Guests, Thank you for taking the time to post a review on us and for you excellent comments. We are always trying to make your vacations memorable in the best possible way and we are happy to have met you. We wish you a very best rest of summer Kind regards, The Naxos Island Hotel team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have visited many Greek Island but have never experienced the exceptional hospitality and quality service provided at Naxos island Hotel by Eftychia (day reception), Spiros (evening reception) and Vagellis (breakfast). Nothing was ever a problem for these wonderful people. They helped us fall in love with their lovely island.
Stayed 4 nights in Jun 2019
Response from The Naxos Island Team on Jul 5, 2019
Dear Guests, At first, thank you for taking the time to post a review on us. Secondly, we thank you for your excellent words which give us the urge to always try our best for you. Sincerely, it has been a true pleasure hosting you and we thank you for your politeness and good energy. We are very happy to hear that you loved Naxos, so we hope to see you again next summer. Till then, have a lovely rest of summer and be well. Warm regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but loud
Extremely friendly employees whom really went the extra mile. However, the half the rooms are directly under their rooftop pool/dining area, which was extremely loud shuffling chairs dropping glasses etc from 6AM to 2AM every night of our stay.
Stayed 3 nights in Jun 2019
Response from The Management on Jul 10, 2019
Dear Guests, Thank you for taking the time to post a review on us and your good words. We always appreciate the comments made by you, since they help us to improve our services and facilities so as your stay with us on Naxos to be as pleasant and comfortable as possible. It has been a pleasure hosting you. Kind regards, The Naxos Island Hotel team

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019
Response from Naxos Island Hotel team on Aug 9, 2019
Dear Guests, Thank you very much for taking the time to post your excellent score for our hotel. We wish you a lovely rest of summer Kind regards, Naxos Island Hotel team