Serhs Natal Grand Hotel & Resort

5.0 star property
Luxury resort on the beach, with 3 outdoor swimming pools

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your current months are May, 2024 and June, 2024.
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June 2024

Serhs Natal Grand Hotel & Resort

Photo gallery for Serhs Natal Grand Hotel & Resort

Interior entrance
View from property
View from property
Minibar, in-room safe, individually decorated, desk
5 restaurants, breakfast, lunch, dinner served; seafood

Overview of Serhs Natal Grand Hotel & Resort

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, RN, 59090-002
  • Popular LocationNatal Convention Center9 min walk
  • Popular LocationCraft Fair of Ponta Negra2 min drive
  • Popular LocationPonta Negra Beach12 min drive
  • AirportNatal (NAT-Governador Aluizio Alves Intl.)59 min drive
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Room options

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Smart TV
  • 605 sq ft
  • Beach view
  • Sleeps 2
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Room (Apartamento Prime Lateral Mar)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Private bathroom
Hair dryer
Designer toiletries
  • 279 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Exclusive Suite, 1 Bedroom, Private Pool, Beach View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
  • Beach view
  • Sleeps 2
  • 1 King Bed

Family Room (Apartamento Família Prime Lateral Mar)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Private bathroom
Hair dryer
Designer toiletries
  • Beach view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

Apartamento Família Prime Frente Mar

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Private bathroom
Hair dryer
Designer toiletries
  • Beach view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

Premium Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • Beach view
  • Sleeps 2
  • 1 King Bed

Junior Suite (Prime Lateral Mar)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Sofa bed
Separate bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Suite Presidencial

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 2067 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Junior Suite (Prime Frente Mar)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Sofa bed
Separate bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Apartment (Apartamento Luxo Frente Mar)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Senior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Smart TV
  • 559 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room (Apartamento Luxo Lateral Mar)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Private bathroom
Hair dryer
Designer toiletries
  • 269 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Junior Suite (Vista Lateral Mar)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Sofa bed
  • 506 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Room (Apartamento Prime Frente Mar)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Private bathroom
Hair dryer
Designer toiletries
  • 279 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Deluxe Room (Apartamento Luxo Família Frente Mar)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

Junior Suite (Frente Mar)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Sofa bed
  • 506 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room (Apartamento Luxo Família Lateral Mar)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Private bathroom
Hair dryer
Designer toiletries
  • 269 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

Quadruple Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 2 Double Beds

Room With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Quadruple Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed OR 2 Double Beds

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Suite Executive With Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room Deluxe With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

Quadruple Room Deluxe With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Room With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Double Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Suite Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Room With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Double Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Double Suite Presidential With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Natal

Located on the beach, Serhs Natal Grand Hotel & Resort is in Via Costeira, a neighborhood in Natal. The area's natural beauty can be seen at Ponta Negra Beach and Genipabu Beach. Traveling with kids? Consider O Maior Cajueiro, or check out an event or a game at Frasqueirao Stadium.

What's nearby

  • Natal Convention Center - 9 min walk
  • Craft Fair of Ponta Negra - 2 min drive
  • Federal University of Rio Grande do Norte - 9 min drive
  • Morro do Careca - 11 min drive
  • Ponta Negra Beach - 12 min drive

Getting around

  • Natal Station - 10 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 66 min drive

Restaurants

  • Só Mais Uma - 4 min drive
  • Tapiro Grill - 2 min walk
  • Seu Chico Botequim - 5 min drive
  • Natal Mar Hotel - 12 min walk
  • Restaurante Potiguar - 2 min walk

About this property

Serhs Natal Grand Hotel & Resort

Luxury family-friendly resort located in Via Costeira
Take advantage of a poolside bar, a terrace, and shopping on site at Serhs Natal Grand Hotel & Resort. With a beachfront location, free beach cabanas, and sun loungers, this resort is the perfect place to soak up some sun. Indulge in a massage, a body wrap, and a manicure/pedicure at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and seafood. Fitness classes are offered at the health club; other things to do include volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools and an indoor pool, with a waterslide, free cabanas, and sun loungers
  • Free self parking
  • Multilingual staff, massage treatment rooms, and tour/ticket assistance
  • A 24-hour front desk, beach towels, and an elevator
  • Guest reviews say good things about the beach locale and helpful staff
Room features
All 395 individually decorated rooms feature thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 50-inch Smart TVs with digital channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

All-inclusive details

All-inclusive room rates at Serhs Natal Grand Hotel & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Jangada
  • Marenostrum
  • Potiguar
  • Renato Romagnoni
  • Tapiro Grill

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Volleyball
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (13 inch wide door)
  • Front entrance ramp
  • Pool access ramp on site
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 7 floors
  • Art Deco architecture
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 50-inch Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 10 years old are not allowed in the spa

Property is also known as

Hotel Serhs
Natal Grand Hotel
Serhs
Serhs Grand
Serhs Grand Hotel
Serhs Hotel
Serhs Natal Grand
Serhs Natal Grand Hotel
Serhs Grand Natal
Serhs Natal Grand Hotel Brazil
Serhs Natal Grand Hotel Resort
Serhs Grand Hotel Resort
Serhs Natal Grand
Serhs Grand
Resort Serhs Natal Grand Hotel & Resort Natal
Natal Serhs Natal Grand Hotel & Resort Resort
Resort Serhs Natal Grand Hotel & Resort
Serhs Natal Grand Hotel & Resort Natal
Serhs Natal Grand Hotel
Serhs Natal & Resort Natal
Serhs Natal Grand Hotel & Resort Natal
Serhs Natal Grand Hotel & Resort Resort
Serhs Natal Grand Hotel & Resort Resort Natal

Frequently asked questions

Does Serhs Natal Grand Hotel & Resort have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.

How much does it cost to stay at Serhs Natal Grand Hotel & Resort?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Serhs Natal Grand Hotel & Resort on Apr 26, 2024 start from CA $164.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serhs Natal Grand Hotel & Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serhs Natal Grand Hotel & Resort?

Self parking is free at this property.

What time is check-in at Serhs Natal Grand Hotel & Resort?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Serhs Natal Grand Hotel & Resort?

Check-out is at noon.

Are there all-inclusive benefits at Serhs Natal Grand Hotel & Resort?

Some rate plans available at this resort are all-inclusive.

Where is Serhs Natal Grand Hotel & Resort located?

Nestled on the beach, this Via Costeira resort is 0.1 mi (0.1 km) from Dunes Park and 2.3 mi (3.8 km) from Ponta Negra Beach. Natal Convention Center and Craft Fair of Ponta Negra are also within 1 mi (2 km).

Serhs Natal Grand Hotel & Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 1000 reviews" "
Rating 8 - Good. 319 out of 1000 reviews" "
Rating 6 - Okay. 87 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Luis Antonio, Pilar

Stayed 7 nights in Jan 2024

2/10 Terrible

Paul, Rockville

Stayed 5 nights in Jan 2024

6/10 Okay

otavio

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Hotel outdated
Stayed 3 nights in Dec 2023

2/10 Terrible

S

Stayed 1 night in Nov 2023

4/10 Poor

Aderson

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property is well located with a great view. However, at arrival, I found out the two rooms were not placed together as requested during the reservation. Hotel staff had to fix the rooms locations, but took 4 hours to get it resolved. Área where rooms were located was under renovation and one of the rooms had no hot water in the showers and the other room had a cracked window and poorly maintained window.
Stayed 2 nights in Jul 2023

8/10 Good

Juliane

Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2023

10/10 Excellent

Busola

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff and service is excellent. The facilities is quiet older than the pictures online. The view to the sea is perfect!
Stayed 3 nights in Apr 2023

4/10 Poor

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is old and outdated. The room and bathroom were not clean. The hotel staff was not very helpful. We did not stay the night. We left within 2 hours of checking in.
Stayed 7 nights in Mar 2023

10/10 Excellent

Andrew Charles Porter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was probably the only American at the property at the time but I was definitely the only person of color there. The staff was great to me and made me feel welcome. The bar staff was really great! The bartender Robson was super! He made the best cocktails! Overall my stay was outstanding. The food was always good and the drinks were always right!
Stayed 7 nights in Feb 2023

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
It is an awesome resort. Many excellent restaurants. Staff is very friendly. However they need more English speakers.
Stayed 8 nights in Feb 2023

General hotel information

Reasons to Book
Nice Bathroom & The View
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0