Ratings based on 1,086 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New Orleans

perfect view of the resort and beach

Posted 28-Jan-2015
Pros: Variety of room types/rates, lots of adult and kid-friendly activities, variety of dining choices and price ranges.
Cons: A new coat of paint on the Beach Towers to look more a part of the resort...it stands out and looks dated.
Location: Enjoyed the water taxi to downtown. Fish Fry was fun and good eats! Wasn't hassled too much by flea market vendors, which was very pleasant! Felt safe
Friendly and helpful staff. Enjoyed all that the resort has to offer. Will stay again!
3 out of 5
by A verified travellerfrom atlanta

ok but others better for price value

Posted 25-Jan-2015
Pros: clean
Cons: noises all day and all night.. Rui next door with loud speakers and music so loud you can't sleep in afternoon
Location: good beach and clean pool
hidden fees ie gratuity for staff each day, utility fee of about 33usd per day , others
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Jan-2015
Loved everything about Atlantis!! Awesome vacation spot! Staff were very friendly and helpful. Everything was very well groomed and clean. Lots of things to do to keep you entertained!
3 out of 5
by A verified traveller

Cancellation policy is horrible

Posted 15-Jan-2015
No hot water. only warm. room was ok but older and needing updated. tried to leave for another hotel but was not able to get a refund. food prices were twice the price in the US. you get nickle and dime to death. long walks to anywhere and cabs were expensive.
1 out of 5
by A verified traveller

Väldigt hyrt hotell!

Posted 13-Jan-2015
Allt kostar och de lägger på 15 % på alla priser, super dyrt hotell!
3 out of 5
by A verified travellerfrom D

Great amenendies nothing more

Posted 9-Jan-2015
It was nice at Atlantis. Don't expect much from the room
3 out of 5
Recommended
for Families
by A verified travellerfrom New York NY

Best location not a great hotel.

Posted 5-Jan-2015
Pros: Location is most important
Cons: hotel is not in great shape. You can see is old and no renovation took place. Also staff is very laid back. One day they skipped cleaning my room.
Location: Facilities are close. As a bad point food is not good. Is fast food mc Donald's style and very expensive for what it is.
Location is extremely convenient. Beach and pool are close same as the food places.
1 out of 5
by A verified travellerfrom Massachusetts

Over rated over priced

Posted 31-Dec-2014
Stayed for Christmas with 2 13 year old kids. There are not enough activities for s 13 yo child without tacking on substantial fees. The food is so over priced. 50$ for a 13 yo to eat at a buffet...really??? It's pretty bad that the chespest meal came from Starbucks. The beach Tower Hotel didn't offer any amenities had to walk to the coral tower to even get a coffee in the morning. The furniture in the room was broken. I could not open the cabinets to get into the drawers. The elevators were working the Bellman was never around but my favorite part was when we tried to order room service from the menu and they informed us that they don't offer room service and the beach tower. Then take the menus out of the room!
2 out of 5
by A verified travellerfrom T

Posted 28-Dec-2014
Way overcrowded, hard to enjoy the facilities. Some very rude employees there as well.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom beach tower

Posted 28-Dec-2014
We had a very good time ...but very expensive. Room could of been Alittle cleaner .