Ratings based on 1,131 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Long weekend getaway

Posted 4-May-2015
Hotel and grounds are breathtakingly beautiful!! Very clean and staff were so friendly. Food was good. Expect to pay about $35 for taxi from the airport and food and drinks cost about 3-4 times more than in US. Looking forward to returning for a longer stay next time!!
1 out of 5
by A verified travellerfrom Florida

Rude Staff Horrible Attitudes

Posted 2-May-2015
No respect & ZERO manners. Customer service with nothing but pure attitude.
4 out of 5
Recommended
for Families
by A verified travellerfrom New York

Great for families/kids but watch your valuables!

Posted 30-Apr-2015
Pros: Facilities, pools, activities, beach
Cons: Service is bad so come with low expectations. You will have to call twice for any needs. Do not misplace anything because it will "disappear"
Location: There was no need to do anything outside of hotel.
Atlantis offers a great vacation for families with kids. There is a lot to do and the kids will love it. We stay for 8 days 7 nights and it felt too long. 4 to 5 days suffices, in our experience. Food is very pricy and you should consider getting the meal plan (but note that you will have to pay mandatory gratuity upon when you dine in addition to cost). Service is severely lacking, especially for a Marriott Hotel. On numerous occasions, we had to make several calls to resolve simple problems, such as a non working remote or getting more towels (we had four people and only 2 towels were provided). Most times we would call and nothing would happen. Go with low expectations so that you will not be disappointed. The facilities are great generally speaking. Our room was nice but had signs of wear and tear, including rotting pipes in the bathroom. MAKE SURE THAT YOU DO NOT LOSE OR MISPLACE ANYTHING or you will never find it again. We were the last family at the kids pool and left a cell phone and kids shoes. We went back shortly after and all towels had been collected, etc. The cell phone was gone. We spoke to security, front desk, prompt response, pool area manager and no one showed any signs of caring nor followed up. Some pool attendants told us that someone took it and to keep asking questions as this happens often. Unfortunately not a single individual or manager cared, which was disappointed for a 4 star Marriott Hotel. Good experience but come with eyes wide open!!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom massachusetts

1st family vacation to Atlantis

Posted 28-Apr-2015
We had a wonderful time! Lots of fun in the sun. We had the meal plan which helped alot. I was disappointed that only certain restaurants are open certain nights. But overall, we had a great time by all.
4 out of 5
Recommended
for Everyone
by A verified traveller

Beach Tower

Posted 23-Apr-2015
Hotel is in nice location. Large marina across the way, which offers live entertainment, food, shopping and strolling. Use the Starbucks located here in the morning rather than the one in the hotel. The wait isn't as long! Our room overlooked the ocean; surf and palm trees...ahhhhh. The grounds offer many included activities and things to see. There is ample beach and/or pool space. The ferry is close by and a ride to Nassau is only $8 per adult round trip.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom PA

Awesome Atlantis

Posted 21-Apr-2015
Everything you need is at Atlantis although a short taxi to downtown is a must. Great vacation!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Washington, DC

beautiful resort. Will definitely come back.

Posted 13-Apr-2015
Before we went, we read a lot of negative comments of staying in Atlantis Paradise island resort such as no hot water, unfriendly staff, noisy music by the beach and so on. However, everything were so good during our stay. They put us on the 8th floor room which we could enjoy the ocean view at no additional charge. James, the one who checked us in was very nice. They did not have a room with two double beds as our requested so he ordered a extra bed for us. Later he called to check if everything was fine. All of the staff were very friendly. The resort is so beautiful. They have a lot of lagoon (i.e, aquarium). Not many rides but all the rides were so fun. There were some small rides for little kids in the Splash pool. The food were not so good. We tried Chopstick and Virgil but did not like it much. Virgil was too pricey. Overall, it was a good experience for all of us. The kids have asked to come back to Bahamas next year :-)
4 out of 5
Recommended
for Families
by A verified travellerfrom Newtown

Spring break 2015

Posted 13-Apr-2015
Pros: Water park, Dolphin adventure, the best Easter Egg hunt that I have ever seen!
Cons: Beach Tower need renovated... The were clean... but dated.
Location: Nassau is a $4 per person cab ride away!
Atlantis is a great resort! Be prepared to spend, spend, spend!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom new york

Nice beach

Posted 12-Apr-2015
I love the resort. I was not satisfied with the prices of the food. Also I didn't like that some of the food places accepted cash and others did not. I also was not happy that they charged the teens $25 every night for the crush club.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel,we would definitely Go again. Great va

Posted 8-Apr-2015
We loved Atlantis. True, the food is expensive, but the staff is very friendly and the grounds are amazing. The beaches were perfect and the food, with (the exception of Virgil's Barbeque, which was horrible, )was great.