Note fondée sur 980 évaluations vérifiées
4,0 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié de Montréal
Publié le 14 oct. 2017
Emplacement : Bien situé, à 10 minutes de marche du centre de convention. Une navette fait également le trajet entre l'hôtel et le centre de convention.
Mieux en réalité que sur les photos. J'ai été agréablement surpris, et mieux que ce à quoi je m'attendais.
par un voyageur vérifié
Publié le 6 mai 2024
Room was comfortable for the short stay we had. Small issue with toilet being clogged. And it took a couple people to come and fix it. But other than that a fine stay.
par un voyageur vérifié
Publié le 30 avr. 2024
Nice hotel
Commentaires de Gestion de l’hôtel
1 mai 2024 par Hotel Guest Relations Manager, Gestion de l’hôtel
Thank you for your kind words; we are so pleased you had a nice stay with us. Please come back and see us again soon!
par un voyageur vérifié
Publié le 27 avr. 2024
Over-all great experience. Restaurant attached to the hotel was not great.
Commentaires de Gestion de l’hôtel
1 mai 2024 par Hotel Guest Relations Manager, Gestion de l’hôtel
Thank you for taking the time to review your recent stay. We are disappointed to hear that you were not satisfied with our restaurant, but are pleased to hear everything else was great. It would be our pleasure to welcome you back in the future.
par un voyageur vérifié
Publié le 24 avr. 2024
Na
Commentaires de Gestion de l’hôtel
27 avr. 2024 par Hotel Guest Relations Manager, Gestion de l’hôtel
Thank you for taking the time to review your stay. We apologize that you were dissatisfied and would welcome any feedback. Thank you for being out guest.
par un voyageur vérifié
Publié le 24 avr. 2024
Commentaires de Gestion de l’hôtel
27 avr. 2024 par Hotel Guest Relations Manager, Gestion de l’hôtel
Hi John!Thanks for the great review. We hope to see you again soon.
par un voyageur vérifié de Lexington
Publié le 19 avr. 2024
There was supposed to be shuttle service to the Grand Ol Opry on show nights, but for some reason it didn’t run this night and was the main reason we stayed there. Hotel is clean and safe.
Average nothing bad, but nothing great either. About half the price of the main Opry hotel and we were only staying one night so it served its purpose.
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Hotel Guest Relations Manager, Gestion de l’hôtel
We sincerely appreciate your feedback. Our staff works diligently to ensure a high-level of cleanliness in our hotel, guest rooms and hotel grounds. We were disappointed to hear that you experienced challenges with the shuttle to the Opry on the night of your stay. I assure you that this has been corrected. We are sorry for your inconvenience and hope that you consider the Inn at Opryland upon your return to the Nashville area.
par un voyageur vérifié
Publié le 15 avr. 2024
This place is ok, but too expensive for what is offered. No complimentary breakfast, an indoor pool thay makes the entire building smell like chlorine, a sad restaurant, and almost $400/night for a room with hard beds and a clogged toilet upon arrival.
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Hotel Guest Relations Manager, Gestion de l’hôtel
Thank you for taking the time to review your recent stay. We are deeply disappointed to hear that you were not satisfied with your experience. In the future, we hope to have the opportunity to welcome you back and change your impression of our hotel. Again, thank you for your feedback which allows us to continually improve.
par un voyageur vérifié de Memphis
Publié le 13 avr. 2024
Restaurant was not open for breakfast and the only option was a cafe near the pool that only had one option of warm breakfast food. My room was on the outside of the building so it was noisy, exposed and inconvenient to get to from inside the building. Overall, a very expensive hotel for the services offered.
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Hotel Guest Relations Manager, Gestion de l’hôtel
Jane, thank you for your feedback. We know you have many options when booking your accommodations in Tennessee, which is why we sincerely appreciate you choosing The Inn at Opryland. We’re sorry our breakfast dining options did not live up to your expectations. The Atrium Café provides an on-the-go bistro option. Starting on April 29 we will offer a full breakfast in our restaurant. Thank you again for being our guest.
par un voyageur vérifié
Publié le 5 avr. 2024
Our stay was enjoyable. However, we had an emergency and had to get home and asked for to check out with a refund a day early and our request was denied. Disappointed they wouldn’t refund us one night due to an emergency.
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Hotel Guest Relations Manager, Gestion de l’hôtel
Thank you for taking the time to review your stay. I am sorry to hear about the emergency. Please reach out to the third party regarding the refund, they should be able to help you.
