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Reviews of Super 8 by Wyndham Murfreesboro

2 out of 5
Super 8 by Wyndham Murfreesboro
127 Chaffin Place, I-24 exit #78, Murfreesboro, TN

Reviews

7.6

Good

Rating 10 - Excellent. 244 out of 802 reviews" "
Rating 8 - Good. 302 out of 802 reviews" "
Rating 6 - Okay. 133 out of 802 reviews" "
Rating 4 - Poor. 66 out of 802 reviews" "
Rating 2 - Terrible. 57 out of 802 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024

6/10 Okay

Daniel B

Disliked: Staff & service
Room was noisy
Stayed 2 nights in Mar 2024

8/10 Good

Donald

Business traveller
This place is very nice, especially for the price I paid. The room is nice and clean. I needed a notepad, and ink pen but could not find one. Maybe they don’t provide those anymore
Stayed 1 night in Mar 2024

10/10 Excellent

James, Murfreesboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. Convenient to food and shopping and to the interstate. Never anyone hanging around outside. Feels safe even in the middle of the night.
Stayed 1 night in Mar 2024

6/10 Okay

Kalah

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
We were traveling with friends. 1st room offered was marked non smoking but clearly had been smoked in. They were moved. Then they offered us the same smoked in room, declined that offer and were also moved to another room. So customer service was great! Our room still smelled stale but better than the alternative Breakfast wasnt super fancy but definitely did the trick so we could get on with our day
Stayed 1 night in Mar 2024
Response from Pam Starnes front office manager on Mar 11, 2024
Thank you for your feedback, we will share this with our staff.

10/10 Excellent

James, Murfreesboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the trash in the parking lot..everything else was great
Stayed 1 night in Mar 2024
Response from Pam Starnes front office manager on Mar 11, 2024
Thank you for your feedback, we will share this with our staff.

8/10 Good

shirley

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Gail

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made reservations a week ahead. My flight got in late and I arrived at the motel after 9:30pm. I was told I got the last room available and it was upstairs at the end of the motel. I recently had knee replaced and said I couldn't do the stairs. No choice. I got up there and my room was actually at the front end of the motel above the office. I entered the room and it smelled of stale cigarette smoke. Like it was always smoked in. I complained, but they said they couldn't do anything about it. If it had not been so late, I would have left and gone somewhere else. I demanded a refund of payment. Said I would not be able to get one. I'm furious with this motel and would not recommend another Super 8 to anyone.
Stayed 1 night in Feb 2024
Response from Pam Starnes front office manager on Mar 11, 2024
Dear valued guest, I am so sorry for your not so pleasant experience with us. please know that we will try harder to make it right. we will share your feedback with our staff.

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Pam Starnes front office manager on Feb 14, 2024
Thank you for your feedback, we will share this with our staff.

8/10 Good

Amanda

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Pam Starnes front office manager on Feb 14, 2024
Thank you for your feedback, we will share this with our staff.

4/10 Poor

ANGEL

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Huoy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Check in was quick and easy. The room was spacious. The only complaint is the parking space is a little tight.
Stayed 1 night in Jan 2024
Response from Pam Starnes front office manager on Feb 14, 2024
Thank you for your feedback, we will share this with our staff

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice.
Stayed 1 night in Dec 2023

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Carol

Stayed 3 nights in Dec 2023

8/10 Good

Mark

Travelled with partner
Liked: Staff & service
This met our needs just fine; we needed a place to stop for the night. Our room was clean, the bed was comfortable. Good coffee and a decent grab & go breakfast. No bells and whistles, but that isn’t what we were interested in. I would stop here again.
Stayed 1 night in Nov 2023

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Need to replace coffee and tissues on a daily basis or as needed. More choices at breakfast.
Stayed 5 nights in Nov 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in convenient
Stayed 1 night in Nov 2023

8/10 Good

JULIUS, BLOOMINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a problem when I arrived. Someone was already in my room and then a problem with noisy neighbors. But the staff worked with me to quickly find a quiet room for my two day stay.Great staff.
Response from Pam Starnes front office manager on Nov 22, 2023
Thank you for your feedback, we will share this with our staff

10/10 Excellent

Scott

Stayed 1 night in Nov 2023

2/10 Terrible

Marissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bed sheets had stains, bathroom walls filthy, floor sticky, pillows are half the size of a standard pillow.
Stayed 3 nights in Nov 2023
Response from Pam Starnes front office manager on Nov 22, 2023
Dear valued guest, I am sorry for the not so pleasant experience. we will work harder, to make sure your next visit is a great one.

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Stay
The motel was very good. It’s age shows some, but it was clean and comfortable. The check in and out was flawless, and the staff was helpful and friendly. It is conveniently surrounded by multiple eating establishments, shopping and right off I24. I would stay with them again.
Stayed 1 night in Nov 2023
Response from Pam Starnes front office manager on Nov 22, 2023
Thank you for your feedback, we will share this with our staff.

8/10 Good

James

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

janis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed and pillows were comfortable. Air-conditioning unit very quiet and kept temp to our liking
Stayed 1 night in Nov 2023
Response from Pam Starnes front office manager on Nov 22, 2023
Thank you for your feedback we will share this with our staff.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

James

Stayed 1 night in Nov 2023

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pamela at the front desk was so helpful and kind when it was time to leave. She was a Godsend!
Stayed 3 nights in Oct 2023
Response from Pam Starnes front office manager on Nov 22, 2023
Thank you for your kind words, it was my pleasure to help. Hope to see you in the near future.

6/10 Okay

Wanda

Stayed 1 night in Oct 2023
Response from Pam Starnes front office manager on Nov 22, 2023
Thank you for your feedback , we will share this with our staff

8/10 Good

Bruce

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located next to major roads with lots of traffic so not the best location if you need it really quiet. Very convenient to the interstate, food, shopping. Staff was excellent, place was nice and clean.
Response from Pam Starnes front office manager on Nov 22, 2023
Thank you for your feedback, we will share this with our staff.

8/10 Good

Deborah

Stayed 3 nights in Oct 2023

10/10 Excellent

Charles

Travelled with partner
Personnel and property were clean and comfortable. LED lights were difficult to get used to.
Stayed 2 nights in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has been fairly recently rennovated and is quite pleasant. This is a fairly minimalistic facility, e.g., no elevators.Breakfast is basic but reasonably good, though there was evidence that some items were not kept supplied. There are many eating choices nearby, some within walking distance, parking is conveinient. I-24 is very nearby and easily accessed.
Stayed 5 nights in Oct 2023
Response from Pam Starnes front office manager on Nov 22, 2023
Thank you for your feedback, we will share this with our staff.

10/10 Excellent

Ruth

Business traveller
My tv didn’t work and staff couldn’t firgure it out. Remote didn’t work. Mirror was dirty. It needed a deep clean
Stayed 1 night in Oct 2023
Response from Pam Starnes front office manager on Nov 22, 2023
Thank you for your feedback, we will share this with our staff,

4/10 Poor

Art

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was out in an adjoins room with loud people in next room
Stayed 4 nights in Oct 2023
Response from Pam Starnes front office manager on Nov 22, 2023
Thank you for your feedback, we will share this with our guest.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Neranza

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean at a good price.
Stayed 2 nights in Oct 2023

10/10 Excellent

Catherine M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and comfortable great for the price!
Stayed 1 night in Oct 2023
Response from Pam Starnes front office manager on Nov 22, 2023
Thank you for your feedback, we will share this with our staff.

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to stay after arriving late at night. Place was fine.
Stayed 1 night in Oct 2023

2/10 Terrible

Jamee

Disliked: Amenities
They had the wrong room.
Stayed 1 night in Oct 2023

10/10 Excellent

Sherry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice and accommodating! Very well kept and maintained family owned small business! THEY DEFINITELY HAVE SOMETHING TO BE PROUD OF!!! An you’ll feel right at home here in the Boro. There’s a lot of places to eat close by, right off the interstate is also a plus. Affordable and I highly rate it 5⭐️
Stayed 6 nights in Sep 2023
Response from Pam Starnes front office manager on Oct 13, 2023
Thank you for your feedback, we are very proud to share this with our staff.

4/10 Poor

Anupam

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Frank, Tavares

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very helpful but the “handicap accessible room was anything but. The ramp was on the side of the office and far from the parking spaces - there was only one space by the ramp and it was occupied.
Stayed 1 night in Sep 2023
Response from Pam Starnes front office manager on Oct 13, 2023
Dear valued guest, thank you for your feedback we will share this with our staff.

10/10 Excellent

Mary

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding
Un hotel para dormir,limpio, tranquilo y cerca de muchos restaurantes y cómoda rápida No es fancy, es cómodo, fuimos a una boda
Stayed 2 nights in Sep 2023

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and customer service
Stayed 1 night in Sep 2023
Response from Pam Starnes front office manager on Oct 13, 2023
Thank you for your feedback, we will share this with our staff.

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Way stop to our destination basic amenities decent price.
Stayed 1 night in Sep 2023
Response from Pam Starnes front office manager on Oct 13, 2023
Thank you for your feedback we will share this with our staff.

8/10 Good

JorgeMiguelAlceoNathan

Liked: Cleanliness, staff & service, property conditions & facilities
Price was good
Stayed 3 nights in Sep 2023