Ratings based on 912 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom nashville, tn

Not a good experience

Posted 27-Jan-2015
Very expensive for such a poor experience. The hotel is in a good location if your interested in the tourism aspect of Nashville. The hotel provides a free shuttle but when you call th shuttle to pick you up no one actually answers and then your left to pay for a cab back. The front desk was not very helpful. When going to extend our stay we were put on hold for 25 minutes. The rate was very expensive and we were not told that there was going to be renovations being done, had to listen to hammering and sawing the entire time. The beds were very uncomfortable and if that wasnt enough we were woken up by hammering every morning of our stay. We then received a call that the water would be shut off in 20 minutes and that if we needed to shower it had to be then and there. Needless to say we did not have enough time to shower before water was turned off. Overall a poor experience for such a high rate. Defiantly won't be going back.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Houston, TX

Good hotel, friendly staff, good location

Posted 26-Jan-2015
Pros: Clean. Friendly staff. Gave a cookie when checked in.
Cons: The stairs were a little confusing.
Location: Great location. Close to Country Music Hall of Fame Museum, bars, and restaurants.
Pretty good sized room. The hotel is nice and the staff is very friendly. They even give you a cookie when you check in. It's just like any other Hilton hotel, in a good sense. Great location. 11 minute walk to Country Music Hall of Fame Museum. Bars, nightlife, and restaurants are even closer. Park on the street on the weekends, it's free and cheaper than valet or garage.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Jan-2015
Pros: The food was very good and the wait staff were very pleasant. Bell boy, valets, all very helpful and pleasant.
Cons: room service problems: Conditioner (hair) was missing, coffee cups were not provided on last day, tub did not drain quickly enough.
Location: The hotel is located within a couple of blocks of the "music district": close enough to walk, far enough to not be disturbed by it.
The overall experience was very pleasant. The desk staff were alway pleasant and helpful. They gave good advice and directions. We used the hotel's shuttle once, but had to wait twice as long as promised. Parking should be a little cheaper.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago Suburbs

Great Location - Walk Everywhere

Posted 20-Jan-2015
Pros: location
Cons: Bathroom tiles a bit grungy
Location: See above
SO easy to get around - felt like Hotel was in the middle of everything, Broadway was a 10 min walk. 15 min walk to Bicentennial Park and the park was a pleasant surprise! Beautiful memorials and very peaceful. We walked to Antique Archaeology (TV Show American Pickers) - a bit further, but still only about a mile away. Grab Starbucks coffee (in lobby) and head out for your adventures! Assumed there was a hot tub at hotel, because there is a swimming pool...but there is NOT a hot tub. Under renovations but wasn't too noisy, I was on 3rd floor and construction on 6th. Hopefully they are remodeling the rooms, because although they were nice-enough, could tell that they need to be updated. (for example, Bathroom tiles a bit grungy) Staff was super nice and friendly!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Jan-2015
Pros: Overall the staff, with the exception of the shuttle staff, were very nice and very accommodating. Food was awesome, breakfast is a must!!!
Cons: The shuttle service ran by the valet service sucked. Triple the waiting time for the first pick up. No show on the second pick up request.
Do not plan on using the shuttle service if you are on a schedule. Used the first time and waited 45 minutes for a 15 advised wait. They were a no show on the second pick up request. Froze outside watching for the van which the valet stated did come to pick us up at the very spot we were waiting outside in the cold at!! We waited over an hour the second time and eventually had to get a cab, and missed our dinner appointment. No real signs of apology given.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Henderson, Ky

NYE downtown

Posted 3-Jan-2015
The Doubletree is a quick four block walk to the center of Nashville's monstrosity of a NYE celebration. The hotel is nice, the staff was fantastic and the price was a bargain compared to the rest of downtown. If your looking for a great place to stay that's close to all the action downtown, this is it!
3 out of 5
by A verified travellerfrom Nashville

good location but....

Posted 1-Jan-2015
The location of hotel was good close to Broadway but the double beds were more like a single bed not suitable for two people (maybe if you are on your honeymoon ) also very tired needs a refurbishment especially the bathroom. Could not recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ponchatoula,LA

Very convenient to downtown

Posted 29-Dec-2014
Pros: The room temperature was excellent.
Cons: Airport Shuttle. Cab fees :(
Location: Great location. Walking distance to everything downtown.
Celebrated my daughter's 18th birthday in Nashville (her choice). The hotel was centrally located within all our choice destinations. Our flight was later than checkout, and they stored our luggage for us until it was time to go to the airport. Very friendly staff!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Seymour, IN

Nice hotel, close to downtown

Posted 29-Dec-2014
Location: Close to downtown, easy walking distance.
Very nice hotel, quiet, friendly staff, clean and nice restaurant.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Week before Christmans

Posted 24-Dec-2014
Pros: Room was very spacious
Cons: Except the toilet/shower room was so small I could hardly turn around without bumping my elbows.
Location: 3 block walk from Gaylord, Broadway strip. Great little breakfast restaurant right across the street.
Good location, friendly staff, and helpful valet (including courtesy shuttle around town). Costs for downtown stays are really high in Nashville. EVen though this was the cheapest I could find it is still pretty salty, specially when you add $30/day parking and $30/day or more in taxes. '