Ratings based on 960 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-May-2015
Good location. Room by the hotel staff was a bit noisy. Overall good hotel.
2 out of 5
by A verified travellerfrom Tampa

Posted 22-May-2015
Pros: Location was great for the conference I was attending.
Cons: Housekeeping could be improved
Was there for four days and sheets were never changed. My room was not cleaned at all on one of the days and I complained and they gave me a $20 credit to use in the hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Eindhoven

Uitstekend hotel!

Posted 13-May-2015
Pros: De ligging en de uitstekende bedden!
Cons: Als service gratis wifi.
Location: Broadway, music hall of fame and museum, Ryman theater (originele grand ole ophry), allen op loopafstand.
Uitstekend hotel, ligt op loop afstand van Broadway, en andere bezienswaardigheden. Mooie schone kamer met zeer goede bedden. Vriendelijk personeel. Wel hoge parkeer kosten auto, plus geen gratis wifi, terwijl dat bij de goedkopere hotels gratis is.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom GA

Rock Roll Marathon

Posted 27-Apr-2015
Convenient to downtown and race start and finish line .
1 out of 5
by A verified traveller

Bad experience

Posted 27-Apr-2015
90 minutes to turn off false fire alarm. Phone didn't work in room. Bathtub didn't drain properly. Weird sliding door for bathroom causes privacy concerns. Plenty of places to stay elsewhere.
2 out of 5
by A verified traveller

Just ok

Posted 24-Apr-2015
Staff was rude, they didnt clean our room and the beds and pillows were extremely uncomfortable. Location was the only good thing about this hotel.
2 out of 5
by A verified travellerfrom Massena, NY

Save your money.

Posted 8-Apr-2015
Pros: The room was very large and comfortable. There were 5 of us and we had plenty of room.
Cons: The indoor pool, heat it so guests may use and enjoy it, or advertise it is unusable in March/April.
Location: Nashville Zoo...awesome!
I will be honest, this is the first review I've ever written and it's because I was SO disappointed with this hotel. My bill for one night was over $500 - I knew this going in and chose this hotel because our NY winter would not end and I wanted my kids to have time in the pool. I was surprised and a bit happy when we got to the pool and no other guests were there. Well, we soon discovered why...the pool was all but unusable. FREEZING cold. We went into the pool area (indoors) and the kids could not get in - yes, it was that cold. I had three separate sets of guests pop their heads in and ask, "Is it warmer than yesterday?" One man came in and said he had also booked for the pool and had to fill up the tub so his 4 year old could swim. I am a mother who plans her vacations so they are enjoyable, please, PLEASE do not advertise a pool when it is unusable.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Lafayette NJ

so close to downtown

Posted 6-Apr-2015
Although it was under construction we had a great time. A little disappointed in the continental breakfast. Couldnt bring myself to pay $17 for breakfast. It is very close to Broadway and it wasnt a bad walk. I would stay here again!!
3 out of 5
by A verified travellerfrom Lake Forest, IL

Posted 6-Apr-2015
This hotel is under construction and certainly looks like it. The interior in like a construction zone and is obviously unappealing. The cookies are fantastic! The valet and housekeeping crew is not friendly at all but the front desk crew was great. This hotel is not as close to the action in downtown as they advertise.
4 out of 5
Recommended
for Everyone
by A verified traveller

Walking distance to downtown.

Posted 31-Mar-2015
This will be the second time staying at the Double Tree. Great distance from downtown Nashville. Nice rooms. Stayed in March of 2015 and they were remodeling so a little crazy in the lobby but didnt effect stay. Staff is great. If you hear bad reviews from the weekend of the 27th, you'll have to be a little forgiving. Every hotel in downtown was booked and the staff was working as fast as they could.