Ratings based on 841 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Oct-2014
beds need replacing . . . wifi was not functioning, so I moved rooms . . . still intermittent . . . overall impression is a dated facility in need of a redo
4 out of 5
Recommended
for Everyone
by A verified traveller from Marion, Indiana

Fun trip to downtown Nashville!

Posted 27-Oct-2014
Pros: Beautiufl hotel with friendly, helpful staff! Good food at the bar!
Cons: the bathroom needed more lighting, the tub was slow to drain
Location: Very close to Broadway, the heart of downtown Nashville! Within walking distance to so many things to do!
The valet was very helpful and checkin was simple! Enjoyed the walk to nearby Broadway! Love the night life of this town!
3 out of 5
Recommended
for Everyone
by A verified traveller

Downtown Nashville on the Uphill

Posted 13-Oct-2014
Hotel was ready with warm cookies and a team supportive atmosphere when we came in for the NFL game. It was fairly clean, very small bathroom and unfortunately not much immediately around the hotel. Parking was only available via valet. Broadway were all the action was was not a far walk away, but your return back was a steep uphill.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 6-Oct-2014
It was a nice hotel very close to every thing. Staff was very nice the room was a bit small
3 out of 5
by A verified traveller

Excellent location

Posted 30-Sep-2014
Pros: Curb side staff.
Cons: Cleanliness.
Hotel was not very clean. Inconsistency between staff members. Room was not very clean, phone was broken and there was no fridge.
3 out of 5
Recommended
for Everyone
by A verified traveller

Not bad for being downtown.

Posted 10-Sep-2014
Pros: Location
Cons: Cheap renovations
Location: Whole downtown within walking distance
Room not set up well. Bathroom was tiny could not move around in it. Not a bad place to stay since it is downtown if you can get a room cheap.
5 out of 5
Recommended
for Everyone
by A verified traveller from W

Staff all smiles

Posted 28-Aug-2014
The staff were friendly. They acknowledged guest with big smiles. Only down side is u can get warm chocolate chip cookies any time you ask from front desk. My wife had me go down to desk at 3am to get some. ;)
4 out of 5
Recommended
for Everyone
by A verified traveller

Pleasantly Surprised

Posted 27-Aug-2014
Pros: Comfortable, clean, friendly staff
Cons: Lower parking fee
Location: Great location in the middle of downtown.
Hotel exceeded expectations. First time I have used Expedia special offer. I did not know the hotel until I paid for it. Money well spent!
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 21-Aug-2014
Tub was super slow to drain. Beds were too small. Room was clean. Safe neighborhood. Starbucks a plus!
5 out of 5
Recommended
for Everyone
by A verified traveller from Akron, Ohio

price

Posted 19-Aug-2014
Pros: The friendliness of the staff and the helpfulness of everyone there.
Cons: N/A
Location: We were close to everything...
When I got my final bill it was different than what Expedia had quoted me...I was expecting the front desk to fight with me about it...but the man at the front desk explained what had happened and corrected the problem right away. I would definately come back to this hotel. We were very pleased.