Ratings based on 993 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Disappointed in the location.

Posted 25-Jul-2015
Pros: The staff.
Location: Not happy with the location.
Check in was delayed. Needed to get a manager involved to get a room. I got stuck in the bathroom because the door knob fell off. Internet access was terrible. On our last full day at the hotel, our room was never cleaned even though we asked three times to have our room cleaned.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to the downtown area.

Posted 20-Jul-2015
The hotel as nice and had an overall great experience. The only thing I wished the room had was a small fridge.
5 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta, GA

Nice Hotel.

Posted 20-Jul-2015
Pros: Convenient to all destinations.
Cons: Live Music during happy hour would be nice.
Location: Printer's Alley was great. Really enjoyed Bourbon Street Blues & Boogie Bar. The Echoes of Nashville walking tour was wonderful.
Saturday morning at 5:30 AM there were some rowdy guests in the hallway but that was out of the hotel's hands.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 20-Jul-2015
Lovely hotel and very friendly staff. Rooms were take too. The only things I was disappointed in was the pool.
2 out of 5
by A verified traveller

Average Hotel Will Empty Your Wallet

Posted 19-Jul-2015
This hotel could have been wonderful, but I was disappointed after paying a discounted rate of almost $300 dollars for one night to find the hotel nickel and dimed your money away. Wifi was $10, mandatory valet was $30(and we waited almost 40minutes to be let out of the car), the AC did not work and a fan was extra charge. The shower had mold and mildew on the ceiling. I could have had a better experience at a $60 motel that offers free wifi and continental breakfast. Was wanting a special weekend and the hotel was very upsetting.
4 out of 5
Recommended
for Everyone
by A verified traveller from Butler, PA

Nice hotel, walking distance downtown Nashville

Posted 19-Jul-2015
Pros: Location and cleanliness
Location: Walking distance to downtown Nashville, all the bars and restaurants
We stayed two nights in July 2015 at the Double Tree. The location is SO CLOSE to Broadway and all the fun of Nashville. Hotel and rooms were very clean. Bedding was very comfy. The free wifi worked just fine too. So we didn't upgrade to the paid wifi. Lorenzo at the front desk was extremely helpful when we decided to stay two nights instead of one. The hotel charges $30 to park but there is a public parking garage within a few feet and we parked there for $20 a day and then, also avoided the valet service. $10 is $10. We would definitely stay again if we head back to Nashville.
2 out of 5
by A verified traveller

Rude bellhop

Posted 16-Jul-2015
40 minutes to get vehicle from hotel's parking. Wrong vehicle initially brought down
2 out of 5
by A verified traveller from Panama City Beach, FL

Money down the drain

Posted 15-Jul-2015
My reservation through Expedia stated I would have a microwave and refrigerator. When I Checked in to the room and nothing. Management stated none of their rooms have this amenity , or any other for that matter. These are the 2 reasons I picked this hotel.Only perk is Starbucks in lobby and not worth the matter. Very disappointing. They are however,very nice when apologizing .
5 out of 5
Recommended
for Everyone
by A verified traveller from California

Good location, very nice hotel

Posted 15-Jul-2015
We enjoyed our mini-vacation in Nashville at the DoubleTree. The location was walkable to all the downtown restaurants and music spots. Highly recommend Puckett's restaurant on 5th, their ribs are to die for. But they get crowded so get there early. The concierge at the hotel was very helpful and the cookies upon arrival are yummy. Very happy with the hotel and the staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Fantastic Stay

Posted 7-Jul-2015
Pros: Everything was great.
Location: The hotel is only a short walk from Broadway and other attractions.
Arrived from Scotland on the 31st of May. From arriving until leaving all staff were extremely welcoming, friendly and helpful. The hotel is situated in an ideal location, being only a short walk from Broadway. There are also many interesting areas around the hotel. I would also say the exterior of the hotel is excellent, and the interior is stunning, and also includes a Starbucks in the lounge area. Our room was always spotless, and the housing staff were excellent and always happy to help. At night there was also in house entertainment. I would easily recommend this hotel to others, and when I return to Nashville I will definitely be staying here again.