Note fondée sur 995 évaluations vérifiées
3,2 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 3 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
6 juin 2022 par Hotel manager , Gestion de l’hôtel
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur vérifié
parfait pour un court séjour
Publié le 30 oct. 2019 sur Hotelshotel situé à 5 minutes de l'aéroport.
En face d'un cracker barrel, il suffit de traverser la cour de l'hotel pour aller diner.
Parfait pour prendre un avion le lendemain.
Personnel très serviable.
Commentaires de Gestion de l’hôtel
6 nov. 2019 par Hotel Manager, Gestion de l’hôtel
Dear Guest,
We are glad to note that you found our hotel nice and it was close to the airport.
We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay.
We look forward to seeing you back here soon!!!
Sincerely,
Hotel Manager
par Olivier
Publié le 2 juill. 2017 sur Hotels
par un voyageur vérifié
Hôtel convenable.
Publié le 13 oct. 2016 sur Hotelsse fut cour. cela était juste pour une nuit. la propreté des chambres étaient pas top.
Recommandé
pour Tout le mondepar un voyageur vérifié de Québec, Canada
Ok for a short stay !
Publié le 1 mai 2015
Pour : The staff, reception, cleaning and maintenance were just great, polite and helpful !
Contre : Stop the outside maintenance earlier at night if possible. The breakfast could be improved. Not much choices there if you suffer from diabetes.
Emplacement : Very close to the main highways and the Percy Priest dam. There is a Cracker Barrel restaurant across the street, gaz stations and accomodation stores
Good for a short stay. It's kind of noisy at the back since there is a car wash there and the hotel personnel were power washing the exterior walls while we were there until a bit late in the evening...... I guess that is not an every day occurence so people going now should be fine ! The mattress was just a bit stiff for my back ! A special thank to the evening staff who was very helpful while I was waiting for my suitcase to finally join me ! They were really nice :-)
par un voyageur vérifié
Publié le 6 avr. 2024
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're sorry to hear that your experience was not up to your expectations. If there are specific areas where you feel we can improve, we would appreciate more details to help us address any issues. We hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager
par un voyageur vérifié
Publié le 2 avr. 2024
Thank You So Much For Service
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated our service during your stay. Your satisfaction is our priority, and we're committed to continuously improving to ensure a better experience for our guests. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future!Sincerely, Hotel Manager
par un voyageur vérifié
Publié le 17 mars 2024
The sofa in the room was just dirty and stained up. Plus, it was sagging in the middle. The bed was hard. I could not get the voice on one channel on the TV to come on.
The carpet needed shampooing.
I have stayed at similar facilities with the same type of furniture for less money, but the room was clean.
Parking was very limited.
Overall, the maid had cleaned what she could and fresh towels and toilitery were placed for the second day.
I did not think it was worth a $100.00 a night.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback about your recent stay. We apologize for the issues you experienced during your stay. We understand your concerns regarding the condition of the sofa, the discomfort of the bed, the TV channel, the cleanliness of the carpet, and the limited parking. We apologize for any inconvenience caused. Your feedback is important to us, and we will address these concerns with the hotel management to ensure improvements are made. We recommend reaching out to our customer support team so that we can assist you further and work towards a resolution.Sincerely, Hotel Manager
par un voyageur vérifié
Publié le 15 mars 2024
Commentaires de Gestion de l’hôtel
18 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We're glad you found some aspects of your stay enjoyable. We apologize for any shortcomings you experienced and will address them promptly. Your input helps us improve.Sincerely, Hotel Manager
par un voyageur vérifié
Publié le 13 mars 2024
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback and for choosing to stay with us. We're delighted to hear that you had a positive experience during your visit. If there's anything specific we can improve upon to earn that extra star in the future, please don't hesitate to let us know. We appreciate your input and hope to welcome you back for another enjoyable stay soon.Sincerely, Hotel Manager
