Ratings based on 985 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Posted 24-Jul-2014
We enjoyed our stay. Nice hotel on beach. Pool area is nice and clean. We had a nice view of the ocean from our room. The sand on beach was very compact and almost like walking on cement (kind of weird). However beach was clean and waitress service was great. Also a lot of shells to look for by the water. Lobby bathrooms clean. Rooms were clean and Beds were very comfortable. During stay, cleaning staff could have been a little better : wiping up counters by coffee machine and TV, mopping floors in bathroom, putting pillows back on couch etc... However they did a good job restocking necessities for room. We had breakfast and lunch at the hotel rest. And it was very good. Hotel is convenient to many Restaurants and shops across the street and a 7-11. Must try Italian Restaurant across the street from hotel. Wonderful !!!
1 out of 5
by A verified traveller

Safety Issues

Posted 22-Jul-2014
Pros: The rooms were clean and comfortable.
Cons: Safety and maintenance procedures.
Location: There are hotels and golf nearby but not a lot of other activities.
I'm a single father who was traveling with his children. I went to the fitness center early in the morning when my 12 and 10 year old children were sleeping. I came back at 7 am to find a maintenance person in my room while my children were sleeping. He was working on the air conditioning with which there was nothing wrong. Apparently a different room had an issue but the worker went to the wrong room. I have no idea why he kept working. I was clearly disturbed and frightened and the hotel said they were sorry but that was it. Furthermore, the pool area is supposed to be non-smoking but there was a guest sitting in the pool smoking. I found this unacceptable.
3 out of 5
by A verified traveller

I have been in better hotels for less price

Posted 22-Jul-2014
Nice hotel, friendly staff, but they charge for everything....parking is 10 dollars daily....you can't even watch tv without pay extra for it. They have only a swimming pool and it is small, the pool was Crowded of people and we were unable to find a spot to rest and enjoy the pool. have been in better resorts paying much less and with better conditions.
4 out of 5
Recommended
for Everyone
by A verified traveller from Naples FL

Spa-tacular!

Posted 22-Jul-2014
Great resort for families-couples. Sandcastles lounge has a very elegant Casablanca like vibe; a great place for relaxing with your spouse!! Entire resort very tropical but trendy..good prices in gift shop. One downside- only serves Starbucks coffee- yuk!
5 out of 5
Recommended
for Everyone
by A verified traveller from new jersey

wish I could have stayed longer

Posted 19-Jul-2014
Pros: Cleanliness, location, amenities
Location: So beautiful we loved just staying between the pool and beach. Went to Naples for a show. Very nice shopping area but older crowd
Quiet comfortable rooms with beautiful views. Close and convent location property is A Food service is a bit expensive, but Susie's diner for breakfast just a mile or so away was outstanding
5 out of 5
Recommended
for Everyone
by A verified traveller from Cleveland UK

Fantastic hotel . Great beach location.

Posted 19-Jul-2014
Great rooms . Lovely staff . Very quiet area good for a relaxing time. In room special offer for couples dining option great value and Fantastic food.
5 out of 5
Recommended
for Everyone
by A verified traveller from Baltimore, MD

Excellent hotel close to everything.

Posted 15-Jul-2014
Pros: The Hilton has it all: pool, beach, restaurants, bars. Shopping and other restaurants within walking distance. Water activities accessible from beach.
Awesome stay. Hotel was clean. Staff courteous. Concierge excellent. Lots of activities within walking distance, including a variety of restaurants off the hotel property. Beach was wonderful. Very nice to have so many water activities available right at our beach.
Comment from Hotel Management
25-Jul-2014 by Hilton Marco Island, Hotel Management
Dear Traveler, thank you for taking the time to provide us with your positive feedback. All of your wonderful compliments will be passed along to our team. We look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveller from Charleston SC

Can't wait to go back

Posted 15-Jul-2014
We arrived a couple hours before check-in and were able to store our luggage and enjoy the pool and beach for a few hours. The breakfast buffet was excellent, the staff was super friendly and accommodating, and I cannot wait to go back. My fiancee booked a massage at the spa and the price was very reasonable. Great hotel for both families and couples.
Comment from Hotel Management
25-Jul-2014 by Hilton Marco Island, Hotel Management
Dear Julie, your compliments are much appreciated and we will be certain to share them with all of our team. Our team takes great pride in reading the positive experiences our guest encounter. We hope that you will be back soon!
4 out of 5
Recommended
for Everyone
by A verified traveller from nottingham ps

Great for the price

Posted 11-Jul-2014
Very nice, great for the price. Very nice restaurants and shops accross the street for the hilton . The beach is very nice the pool is ok
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami

Excellent stay

Posted 7-Jul-2014
After a bad experience in a hotel in Naples, this hotel was a relieve and a good closure to our vacations. The service, the accommodations and the location is unbeatable. They allowed us to check in before time and treat us like royalty. The ambiance was excellent, food delicious, and beach chairs included.. What else would you ask for?
Comment from Hotel Management
18-Jul-2014 by Hilton Marco Island, Hotel Management
Dear Judy, what a great turnaround to your vacation! We could not be any happier to hear such great compliments. As our guests are our number one priority we do take pride in our service, always going a step further. All we can ask is when will you return to provide you with the another great experience!