Ratings based on 1,113 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom ks

Nice hotel Need updating

Posted 17-Nov-2014
Staff were great Could improve on food Facility is old need some improvement
4 out of 5
Recommended
for Everyone
by A verified travellerfrom K

The perfect stay-cation!

Posted 16-Nov-2014
The perfect weekend get away. I went with my 21 month old daughter and my husband. The hotel is kid/family friendly. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom pittsburgh

All aspects of the hotel were excellent

Posted 16-Nov-2014
Pros: Service, people, food....
Cons: Stay as you are, everything was outstanding
Location: Stayed at the hotel
Excellent place for a relaxing vacation. People were outstanding.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Western Massachusetts

GREAT experience !!!

Posted 8-Nov-2014
Pros: Everything was great !! the staff / service / attention to the guests was outstanding !!
Cons: We cannot think of one thing that was even slightly negative for our week's stay.
Location: Beautiful beach, Everglades trips, Manatee's trips, jet ski's, parasailing, fishing, shopping....and the hotel will help arrange any of it.
Just got back from a weeks stay at Marco Island Hilton; we chose this for our 20th wedding anniversary. I had been to the area before but not my wife. Previously I hadn't stayed at the Hilton, but was confident on their reputation......I was not dissappointed !!! The facility itself was beautiful, right on the beach, clean, etc. The thing that most impressed me and my wife was the attention from the caring staff. As nice as the facility itself was, the staff is what makes this a 5 star experience for us. We made arragements for a sunset dinner cruise thru the hotel and apparently they made sure it was known that it was our anniversary. On the boat we had a lovely dinner, they made an announcement, brought us complimentary champagne, invited us up to the captain's bridge.....made it truly special !! Then if that's not enough, we get back to our room at the hotel and there's complimentary champagne, chocolate covered strawberries, and a lovely card from the staff. I cannot tell you enough how impressed we were. I truly hope these comments makes it's way back to the staff at the Hilton. Everyone was fantastic !! Specifically "Suzanne and Mary" helped us make various plans/activities for our week's stay and were tremendous !! We love the area and we will be back !! I would not hesitate a second to return to this Hilton !! Thank you for making our 20th anniversary so special !!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ft. Lauderdale,Fl

Special occasions at the Marco Island Hilton

Posted 8-Nov-2014
Pros: Size,location,friendliness of staff,cleanliness
Cons: The hotel restaurants are not appealing. The menus not up to standards. The cost of meals is very high for the quality.
Location: The location is central to restaurants ,Publix and Starbucks.
Both of our visits to Marco Island have been special occasions. The first was to celebrate a birthday on Labor Day weekend. We had alot of fun in spite of the hotel being very crowded. Our last stay was for a wedding at the Marco Island Resort. We have enjoyed both stays at the Hilton and plan on returning again some day. Marco Island is conveniently located 1 1/2- 2 hours from our home. It is just far away enough to feel like a vacation. We love the west coast of Florida.
3 out of 5
by A verified travellerfrom Seattle

Good location, a bit week on service

Posted 4-Nov-2014
Pros: Upgraded to a nicer view room. Nice grounds on the beach. Pool house helpful with towels, although $30 for a blue wind screen on the beach is a LOT.
Cons: Service lacking. Front desk was not helpful with checkout options due to later flight, asked us to pay for daily rate for day spa bathroom. Cold pool!
Location: Good location with mall right across the street for more dining optionsn.
Nice hotel, front desk could be more helpful and pool/hot tub could be more consistent but quiet older crowd at the pool and not many kids, overall decent place. Beware of $10 self park which is odd given the location has plenty of parking.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Merrimack NH

Great Hotel

Posted 3-Nov-2014
Had a awesome stay. A nice hotel that seemed to be recently renovated . The staf was terrific .
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Livingston, NJ

Nice hotel! Beach is great!

Posted 27-Oct-2014
Nice hotel! Thr location is great! The property is nice! They forgot to clean my room the first day and when I called they were so apologetic and even sent up a fruit plate and said to us to let them know when weedy the room again and it would be done and it was.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Indianapolis

Nice hotel with good facilities and restaurants.

Posted 21-Oct-2014
Pros: Nice restaurants and access to beach.
Cons: All seemed fine.
Location: Shopping and restaurants were just across the street.
We had four nice days: Good facilities, good surroundings, good access to beach, good restaurants, and good staff.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom oxford

Great hotel on the beach.

Posted 15-Oct-2014
Great hotel on the glorious golden beach of Marco Island. Rooms well appointed with friendly helpful staff. Well located for local restaurants and family diners. If you are looking for a lively nightlife then Marcos not necessarily for you.