Ratings based on 1,420 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from FL

Nice hotel, great location.

Posted 29-Jun-2015
Pros: We enjoyed the location of this hotel. Steps to the beach and on a good spot on the Island.
Cons: Larger rooms to accommodate larger families with at least 2 full baths and more privacy. Our open King Suite had zero privacy.Not a room for families
Location: DaVinci's Restaurant across the street is a must for dinner!!! Fabulous food and service!! 5+ stars!
We were told when we booked through Expedia that we would have a 2 bathroom suite which is what we needed and requested. When we got there, we found out it was a bath and a half which made it very uncomfortable for a family of 5 which 2 teenagers! I was very disappointed. Also, requested a Gulf view and we were put on 1st floor and could not see the Gulf at all from our room. Very disappointing again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Jun-2015
Very nice-- hubby and I went for a weekend getaway and had an amazing time-- the room was nice and clean, hotel staff was accommodating and courteous. The hotel is right across the street from a plaza with several shops and an icecream shop that was really yummy!!! We will def be back!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Ohio

great place to relax by the Gulf

Posted 28-Jun-2015
Pros: The location was perfect, the place was clean, and the staff was wonderful.
Cons: The room refridgerators are very small and we were next to the construction site- not nice!
Location: We found several nice restaurants and there was a Chicos across the street! And of course, the beach and the pool!
We loved the hotel and Marco Island! The staff was friendly, the place was beautiful and the sunsets were amazing! We definitely want to go back!
4 out of 5
Recommended
for Everyone
by A verified traveller from miami

Staff is excellent. Facilities need some work.

Posted 27-Jun-2015
Pros: Staff could not be friendlier or more helpful. Fantastic!
Cons: Fresher food. Some way of restricting none hotel guests from using the pool via the beach entrance. Poolside food & drink service
Location: It's off season so things are very quiet. But there are restaurants and some shopping very close to hotel.
Relaxing time. What I was looking for.lllllllllllllllllllll
2 out of 5
by A verified traveller from Fairfax, VA

Too expensive for what was offered

Posted 23-Jun-2015
The food and drinks are low quality and expensive.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jun-2015
Anniversary surprise. First time on the island. Thrilled with my room, view, pool and beach. Ate at Sandcastle. Food good, cake celebration was a surprise and lovely touch. Definitely will be back.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jun-2015
Pros: Staff, location, our room
Cons: The over priced gift shop seems like a waste of space with a discount souvenir store right across the street
We arrived early for little weekend getaway. Our room wasn't quite ready, but the staff at the front desk was very accommodating. They put us into the system so we could start using the amenities right away and had us in a room shortly thereafter. The bellman was awesome. Friendly, engaging and gave us a quick orientation on where everything was without overdoing it and taking too much of our time. The room was clean and looked fresh. We had a late lunch pool side over looking the ocean. The food was good, the cocktails even better. It was a nice relaxing time in a top notch establishment.
5 out of 5
Recommended
for Everyone
by A verified traveller from Algonquin, IL

Excellent experience.

Posted 20-Jun-2015
Off season vacation was perfect. Beaches and pool were not crowded. Staff was very friendly and hotel restaurants were better than any of the other area restaurants. Definitely will go back.
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to the beach, amazing and friendly staff

Posted 16-Jun-2015
Amazing staff employees from the parking staff to the waiters. Everyone at the hotel provides a friendly environment. Overall I would love to go to the hotel every year for my vacation
4 out of 5
by A verified traveller

Pretty, but overpriced (but aren't all resorts?)

Posted 15-Jun-2015
We stayed Saturday night, June 13. We are not "resorty" people, but this hotel had come highly recommended to us. The first minor nuisance is the $10 self parking fee for a very crowded parking lot and the lack of a convenient walkway into the building, which feels like the hotel is just providing enough hassle to make you say "oh well" and pay the $14 valet charge. The second nuisance was the 4 pm check-in. I know it's standard at some hotels, but that extra hour provided by a 3 pm check in would allow for more beach time before the storms roll in in the afternoon. Our mistake, I guess, was only staying one night on a longer tour of southwest Florida. This is really a 2+ night hotel. Finally, my only other real gripe are the prices for onsite food and beverage. Our rate package did include a $50 resort credit toward food, drink or spa, but two drinks cost us about $27. The hotel itself was very attractive and traditionally decorated. Our room was clean and large and the bed was very comfortable. We had a fun time in spite of my gripes, but I don't think that we'd go back, more as a matter or personal preference for the type of vacation we enjoy.