Ratings based on 499 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jan-2015
Staff were excellent-warm and friendly, and went above and beyond when I expressed it was my 40th bday celebration and first night away from our baby. Even upgraded us but we were there in the slower season. The full hot breakfast included, evening appetizers and wine tasting we're delicious and appreciated. It's walking distance to the little shops and restaurants. Expedia was a lot less than the hotel website.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Saratoga, CA

Great hotel close to all the best restaurants!

Posted 26-Jan-2015
Pros: This hotel has a very comfy feeling with fireplaces in the rooms, nice comfortable beds and pillows, relaxing spa...
Cons: The heating system could be modernized to be a bit more quiet. In addition, the men's jacuzzi at the spa was still inoperable from the earthquake.
Location: The location is perfect! Yountville is a very beautiful town with all the best restaurants and close to the other wonderful restaurants and wineries.
Despite some miscommunication upon check-in (which the hotel kindly addressed and compensated for), we very much enjoyed our stay at the hotel and at the spa while celebrating an important birthday. The staff was very accommodating and willing to go the extra step to make it a special and memorable day. While we were not at the hotel for a long period, we enjoyed every moment we were there and look forward to next time!
3 out of 5
by A verified travellerfrom Miami, FL

This hotel was very underwhelming.

Posted 22-Jan-2015
Pros: The breakfast buffet offered a decent selection. The people working the omelet and waffle stations were by far the friendliest staff we met.
Cons: 1st: This hotel needs to reinvest in their room décor. 2nd: Some effort needs to be made to offer nightly activities.
Location: At 7pm on a Friday night, Yountville looked deserted - almost nobody on the street and many businesses around the hotel were closed.
We expected so much more from a hotel of this level, but what we got was a room that was very dated and frumpy and in need of a serious makeover to bring it into the current millennium. When we arrived at the hotel on a Friday late afternoon in mid-January 2015, we were informed that there was a wine tasting event going on in the lobby, but that they had "run out of wine", but we were welcome to enjoy the cheeses and charcuterie. "Run out of wine" in Napa Valley?? After dropping our things in the room, we returned to the front desk to ask where we could get a glass of wine and they recommended going to one of the restaurants in town, failing to mention that there was a bar right behind us in the lobby (which we discovered later).
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice visit

Posted 19-Jan-2015
We stayed in a down stairs room and we heard the people above us all night long
5 out of 5
Recommended
for Couples
by A verified travellerfrom Sonoma County, CA

Worth Carrying Coals to Newcastle

Posted 17-Jan-2015
Pros: Everything. Nice touches everywhere, great ambience, superb breakfast. A Tuscan getaway right here in Northern California.
Cons: Room heater was noisy. Bed mattress was a little saggy.
Location: In the heart of the delightful town of Yountville, within walking distance to most restaurants and shops.
A wonderful one night birthday getaway, with dinner at Bouchon, We are a retired couple from wine country in Sonoma County, and seldom feel any need to cross the Mayacamas mountains to visit the Napa Valley. But Villagio makes the trip "over the hill" well worthwhile. There's no place quite like it.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Scottsdale, AZ

Excellent stay - hotel & spa great.

Posted 13-Jan-2015
Really enjoyed the hotel. Room was lovely. Afternoon tea & breakfast delicious. Spa was very nice. Had a terrific Massage from Lou. All staff very friendly and helpful.
4 out of 5
Recommended
for Families
by A verified travellerfrom Japan

最高にリラックスできました❗

Posted 13-Jan-2015
Pros: 空気感が素敵です!
Location: 近隣のレストランも最高です❗
美しい花と、水の音が癒してくれます。 ゆったりと過ごすには最高です。 また、訪れたいホテルです!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Clayton , CA

Relaxation in Yountville

Posted 12-Jan-2015
Pros: Clean, pretty, relaxing.
Cons: Just warn that the reception was closed. A little hard to find the "new" reception area
Location: A dozen great restaurants within walking distance, stores too. Across the street is Groezinger's a wine shop. Rick is fun!!!
We went on a Monday Tuesday stay and there were very few people. Stay was very friendly, grounds were nice, the brunch is very good. The room was warm and inviting. Bathroom was large and clean. The towels were great. There is a little freeway noise for some of the rooms, so be aware. But otherwise, peaceful and relaxing. The reception area was getting re-modeled so the pictures on the website are not accurate. Not a big deal. Great location; walking distance to great restaurants and shops.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom campinas - sp - brasil

Delicia de hotel

Posted 11-Jan-2015
Excelente localização! Quartos aconchegantes! Equipe nota 1000
4 out of 5
Recommended
for Couples
by A verified traveller

Posted 7-Jan-2015
Pros: Location, grounds and breakfast
Cons: Outside paint and smell in rooms
Location: Excellent location
location in Yountville wonderful. Check in staff were terrible. Took our credit card, gave us key, but informed us of nothing. We found out about amenities second day by asking. We had no idea about welcome drink, breakfast, afternoon tea, or that lobby and pool were closing down. Certain staff (Medaline, alan) were wonderful, but for the most part, they didn't even smile.