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Reviews of Auberge Du Soleil

5 out of 5
Auberge Du Soleil
180 Rutherford Hill Rd, St. Helena, CA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 79 out of 93 reviews" "
Rating 8 - Good. 8 out of 93 reviews" "
Rating 6 - Okay. 4 out of 93 reviews" "
Rating 4 - Poor. 1 out of 93 reviews" "
Rating 2 - Terrible. 1 out of 93 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kenenth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a beautiful upscale resort with first class dinning and staff. The very best.
Stayed 1 night in Dec 2023
Response from Carol King, Director of Leisure Sales on Dec 21, 2023
Dear Kenneth,Thank you for your very kind review. We are delighted to learn that you enjoyed your stay with us and look forward to welcoming you back in the future.

6/10 Okay

Gabor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is cumbersome. The restaurant for dinner was sub par. The dishes were pretty, the taste was bland at best.White truffle, the attraction of the season was offered only and a supplement for $100, but nut as a stand alone dish. The restaurant refused modification. As a supplement to the risotto it was a disaster the rest od the dish and the "decoration" overpowered the subtle taste of the truffle. Lunch menu is much better, and the chef was flexible and prepared a truffle dish.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lou

Stayed 3 nights in Oct 2023
Response from Carol King, Director of Leisure Sales on Dec 21, 2023
Dear Lou, Thank you for your kind review. We are delighted to learn that you enjoyed your experience with us and look forward to welcoming you back.

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, property conditions & facilities
We will be back again
Stayed 2 nights in Oct 2023
Response from Carol King, Director of Leisure Sales on Dec 21, 2023
Dear Jack,We are delighted to hear that you enjoyed your experience with us. We appreciate your kind review and look forward to welcoming you back.

10/10 Excellent

Kenneth J Driscoll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall wonderful place to stay, relax and dine!!!
Stayed 4 nights in Sep 2023

10/10 Excellent

Steven

Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to relax pool bars spas dining great views quiet
Stayed 1 night in Jul 2023
Response from Carol King, Director of Leisure Sales on Aug 2, 2023
Dear Robert,Thank you for your great review of Auberge du Soleil. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back.

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, phenomenal service, food is excellent. Definitely will be back.
Stayed 3 nights in Jul 2023
Response from Carol King, Director of Leisure Sales on Aug 1, 2023
Thank you for your kind review Natasha. We very much look forward to welcoming you back to Auberge du Soleil.

8/10 Good

James

Stayed 2 nights in Jun 2023
Response from Carol King, Director of Leisure Sales on Aug 1, 2023
Thank you choosing to stay at Auberge du Soleil James. We look forward to hopefully welcoming you back.

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here!
Stayed 4 nights in May 2023

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was nothing short of amazing. Food, staff, views, excellent. We will definitely be back!
Stayed 4 nights in Sep 2022
Response from Auberge du Soleil on Sep 19, 2022
Diego:Thank you so much for your wonderful feedback in reference to your stay. We look forward to welcoming you back.

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Carol King, Director of Leisure Sales on Sep 10, 2022
Dear Rodolfo,We are delighted that you enjoyed your stay with us and very much appreciate your kind review. Thank you so much. We look forward to welcoming you back to Auberge du Soleil in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all around. Hard to beat this experience.
Stayed 1 night in Jul 2022
Response from Carol King, Director of Leisure Sales on Jul 27, 2022
Dear James, Thank you for your kind words. We are delighted to see that you enjoyed your stay with us and look forward to welcoming you back sometime in the future.

10/10 Excellent

Sukyung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Service, facilities, food, location and even weather was good. My mom and I had a wonderful time. Definitely, visit again.
Stayed 1 night in Jun 2022
Response from Carol King, Director of Leisure Sales on Jun 9, 2022
Sukyung, We are delighted to hear that you and your mother had a wonderful stay here at Auberge du Soleil and look forward to welcoming you back. Thank you so very much for your very kind review.

10/10 Excellent

Georgette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Place to Stay and Relax
Love Auberge Have stayed many times Beautiful setting Staff friendly property well maintained
Stayed 2 nights in Jun 2022
Response from Carol King, Director of Leisure Sales on Jun 9, 2022
Good Afternoon Georgette, Thank you for your very kind review and photos and for your many visits here. We very much look forward to welcoming you back.

8/10 Good

Selina

Stayed 1 night in May 2022
Response from Carol King, Director of Leisure Sales on May 31, 2022
Dear Selina, Thank you for your kind review. We look forward to hopefully welcoming you back sometime in the future.

10/10 Excellent

Marcio, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with amazing staff, flawless through and through.
Stayed 3 nights in Apr 2022
Response from Carol King, Director of Leisure Sales on May 9, 2022
Dear Marcio, We are delighted to hear that you enjoyed your stay with us and so very much appreciate your glowing review of our property and staff. We look forward to welcoming you back.

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hands-down favorite
Stayed 2 nights in Feb 2022
Response from Carol King, Director of Leisure Sales on Mar 10, 2022
Dear Cecilia, Thank you for your very kind review. We are delighted to see that you enjoyed your stay with us and look forward to welcoming you back someday.

10/10 Excellent

Harutyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Carol King, Director of Leisure Sales on Feb 26, 2022
Thank you for your kind review Harutyun. We are delighted to know that we met your expectations and look forward to welcoming you back to Auberge du Soleil.

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time!
Stayed 2 nights in Feb 2022
Response from Carol King, Director of Leisure Sales on Feb 26, 2022
We are delighted to hear that you had a great time at Auberge du Soleil, Bryan, and look forward to welcoming you back.

10/10 Excellent

Nicole Quinn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Incredible views, service and rooms. You feel like you’re in Provence!
Stayed 2 nights in Feb 2022
Response from Carol King, Director of Leisure Sales on Feb 14, 2022
Thank you Nicole for your very kind review. We look forward to hopefully welcoming you back here again someday.

10/10 Excellent

shazia

Stayed 2 nights in Dec 2021

10/10 Excellent

Enrique

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing property, breathtaking views. This is hands down the best hotel Ive ever stayed in
Stayed 4 nights in Dec 2021
Response from Carol King, Director of Leisure Sales on Dec 20, 2021
Dear Enrique, Thank you so very much for your kind review. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back sometime in the future.

10/10 Excellent

shaveta

Stayed 2 nights in Dec 2021

2/10 Terrible

Dwight

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Carol King, Director of Leisure Sales on Oct 29, 2021
Dear Dwight, Thank you for your feedback. I am sorry to hear that you had a disappointing stay with us.

10/10 Excellent

Zack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect for anyone that wants to feel like they are transported to Europe but only have a weekend to have a vacation. Take advantage of all the complimentary amenities when staying here. Ask for a canvas to paint on, and try painting on your balcony. Then at midnight go for a swim in the pool that’s open 24 hours each day. Plan this trip for a special occasion. We came here for our anniversary. Oh and make sure you get a room with a good view. It costs around $1400 a night.
Stayed 2 nights in Mar 2021
Response from Carol King, Director of Leisure Sales on Sep 13, 2021
Thank you so very much, Zack, for your lovely review. We are delighted to know that you enjoyed your anniversary stay with us and look forward to welcoming you back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive but worth every penny. Stunning accommodations, excellent restaurants, impeccable service.
Stayed 2 nights in Aug 2021
Response from Carol King, Director of Leisure Sales on Aug 14, 2021
Thank you so very much for your kind review. We are delighted to learn that you enjoyed your stay with us and look forward to welcoming you back.

8/10 Good

FEIFEI

Stayed 2 nights in Jul 2021

10/10 Excellent

Maxine

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2021

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay!
The stay was amazing. The trip was a birthday celebration and everyone was helpful and made the trip a great success. The hotel and service was amazing!
Stayed 2 nights in Jul 2021
Response from Carol King, Director of Leisure Sales on Jul 21, 2021
Dear Judy, Thank you so very much for your wonderful review. We very much appreciate your feedback. We are delighted to hear that you enjoyed your birthday stay with us and look forward to welcoming you back in the future.

10/10 Excellent

Jue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make sure your room have views!
Stayed 1 night in Jul 2021
Response from Carol King, Director of Leisure Sales on Jul 20, 2021
Dear Jue, Thank you for your kind review. We are delighted to hear that you enjoyed your stay with us. And your recommendation to reserve a room with a view is spot on as we are the only hotel in the Napa Valley where guests can enjoy this stunning Napa Valley View from their room or suite. Please come back and visit us again. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness
Good food, great views.
Stayed 3 nights in Jun 2021
Response from Carol King, Director of Leisure Sales on Jul 7, 2021
Thank you for your kind review. We look forward to welcoming you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Carol King, Director of Leisure Sales on Jun 14, 2021
Thank you so much for your wonderful review. We are delighted to know that you enjoyed your stay with us and look forward to welcoming you back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Carol King, Director of Leisure Sales on Jun 14, 2021
Thank you for visiting Auberge du Soleil and for taking the time to rate your stay with us. We are delighted to know that you enjoyed your visit here and look forward to welcoming you back.

10/10 Excellent

Althea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Auberge du soleil was absolutely amazing, from my first conversation with the staff on the phone to check out, everything was just beautiful and amazing. well worth it.
Stayed 2 nights in May 2021
Response from Carol King, Director of Leisure Sales on May 25, 2021
Thank you so very much for your kind words Althea. We are delighted to know that you enjoyed your stay with us and look forward to welcoming you back someday.

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Carol King, Director of Leisure Sales on May 25, 2021
Thank you so very much Amit! We look forward to welcoming you back someday!

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable weekend!
What an amazing experience to stay at Auberge du Soleil! Everything was perfect and absolutely stunning. Great restaurant and spa and relaxing pool! Would stay here every weekend if I could!
Stayed 3 nights in Mar 2021
Response from Carol King, Director of Leisure Sales on Apr 20, 2021
Dear Carly, Thank you so very much for your incredibly kind review. We are delighted to hear that you had such and enjoyable stay with us here at Auberge du Soleil and look forward to welcoming you back.

10/10 Excellent

armand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic
It was a Valentines Weekend, we enjoyed our stay. The resort is beautiful with excellent service. Highly recommended!
Stayed 2 nights in Feb 2021
Response from Carol King, Director of Leisure Sales on Feb 18, 2021
Dear Armand, We are delighted to hear that you enjoyed your stay with us. Thank you so very much for your kind words. We look forward to welcoming you back someday.

10/10 Excellent

Mylin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Carol King on Sep 22, 2020
Dear Mylin, Thank you for the great review. It was a pleasure to have you stay with us. We look forward to welcoming you back sometime in the future.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Carol King on Sep 22, 2020
Dear John, Thank you for choosing Auberge du Soleil as your place to get away and thank you so very much for your kind review. We look forward to welcoming you back again sometime.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020
Response from Carol King, Director of Leisure Sales on Aug 18, 2020
Thank you so very much for choosing to stay at Auberge du Soleil! We look forward to welcoming you back.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel
It was beautiful hotel and really really nice staffs. We really enjoyed our stay definitely will stay again.
Stayed 1 night in Jun 2020
Response from Carol King, Director of Leisure Sales on Jun 24, 2020
Dear Michael, Thank you for your kind comments. We are delighted know that you enjoyed your stay with us and look forward to welcoming you back.

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and Memorable stay
It’s a family trip to surprise my daughter who was been proposed by her boyfriend. We have reserved a private ballroom with very nice dinner courses, and also hotel rooms to stay overnight. We had very caring and friendly welcome from the hotel staffs, everything was wonderful and memorable!
Stayed 1 night in Feb 2020

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable and the staff was accommodating. Our massages were wonderful, the front clerk at the spa could have been more helpful with lockers and questions.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this place! Everything, every little detail was very well thought thru and delivered! Would definitely come back
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the finest hotel properties where I have had the joy of staying. Impeccable, personable service, the best views in the Napa valley. We celebrated a great anniversary at Auberge.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but expensive for what it is
We have had a long history of eating Sunday brunch on the patio overlooking the Napa valley. We decided to spend our anniversary this year at the hotel for the first time. Though we were asked to have our bed turned, no one came. Lot's of pillows, but all too soft (maybe we could have asked for something). Rooms are real nice and spacious. Service otherwise, was super attentive to us. For us, it was a relative thing having been to a number of places in the region. There is better value for the money spent.
Stayed 1 night in May 2019