One Bedroom Condo | Private kitchen
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Reviews of Crown Mansion Boutique Hotel & Villas

3.5 out of 5
Crown Mansion Boutique Hotel & Villas
292 Crescent Road East, Qualicum Beach, BC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 141 out of 207 reviews" "
Rating 8 - Good. 47 out of 207 reviews" "
Rating 6 - Okay. 10 out of 207 reviews" "
Rating 4 - Poor. 6 out of 207 reviews" "
Rating 2 - Terrible. 3 out of 207 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tamsyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Shireen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very lovely property
Stayed 1 night in Dec 2023

8/10 Good

Michael

Stayed 2 nights in Oct 2023

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a wonderful design and comfortable.
Stayed 1 night in Sep 2023
Response from Guest Services on Sep 21, 2023
Thank you so much for your review James! We truly appreciate your business and look forward to seeing you again!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. We'll be back.
Stayed 5 nights in Sep 2023
Response from Guest Services on Sep 14, 2023
Thank you so much for your review Richard! We look forward to seeing you again!

10/10 Excellent

Linda

Stayed 2 nights in Sep 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Great place with great history. Super friendly staff.
Stayed 2 nights in Aug 2023
Response from Guest Services on Aug 31, 2023
Thank you so much for your kind words Darren! We hope to see you again!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Elegant but not stuffy.
Stayed 1 night in Aug 2023
Response from Guest Services on Aug 31, 2023
Thank you so much for your review James! We truly appreciate your business and hope to see you again!

10/10 Excellent

perry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hostess, beautiful landscaping and great rustic feel. Very clean
Stayed 1 night in Aug 2023
Response from Michelle on Aug 8, 2023
Thank you so much for your review Perry! We truly appreciate our business and hope to see you again!

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
All as indicated
Stayed 1 night in Aug 2023
Response from Guest Services on Aug 7, 2023
Thank you for 5 out of 5. We love our guests to have a positive experience! Thank you.

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The historical elements are so beautiful. The atmosphere has been tailored for relaxation.
Stayed 2 nights in Jul 2023
Response from Guest Services on Aug 7, 2023
Good to hear that your stay was relaxing. We do hope that our guests appreciate the serenity of the natural environment that we live in. Thank you!

10/10 Excellent

Rozina

Liked: Amenities, property conditions & facilities
Management very helpful. Comfortable
Stayed 2 nights in Jul 2023
Response from Michelle on Aug 2, 2023
Thank you so much for your review Rozina! We truly appreciate your business and hope to see you again.

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023
Response from Guest Services on Aug 7, 2023
We are glad you enjoyed your stay with us. Come back again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy serenity place to stay!!
Comfortable, feel serene and clean!! Had a nice 15 mins walk to the town area. Also, love the beach (sandy clean area)! Btw, watch out for big size black ants. Saw 3 of them in the washroom. One of them bit me which caught me by surprised. Therefore, wear your in house slippers.
Stayed 2 nights in Jul 2023
Response from Guest Services on Aug 7, 2023
Black ants! Oh my goodness - sorry that you were bit. We will keep an eye out for those. As you know, our historic building does not have screens on many of the windows. Sometimes a little bit of nature sneaks its way in. Thank you for the heads up! Glad you enjoyed Qualicum Beach. We welcome you back anytime!

10/10 Excellent

Alison

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lovely stay started with being greeted at the door which was followed by a lovely orientation of the property. The rooms are in the original part of the mansion and have a lot of character but nicely updated. The property was very clean and tidy with great historic features. I will stay again
Stayed 1 night in Jul 2023
Response from Michelle on Jul 13, 2023
Thank you so much for your review Alison! We truly appreciate your business and hope to see you again.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
We thoroughly enjoyed our recent stay at the Crown Mansion Villas. Our suite was spacious, well appointed and very comfortable. There are a limited number of Villas and rooms available which make it very private and quiet. And the staff were very welcoming and helpful when we needed it. A meal or two at their gourmet restaurant, Sapphire is a must. We also enjoyed our walks through the forested park behind the Mansion and the quant downtown area of Qualicum Beach.
Stayed 5 nights in Jun 2023
Response from Caroline on Jul 11, 2023
Thank you so much for your review Christopher! We're thrilled to hear how much you enjoyed your stay with us and hope to see you again. :)

10/10 Excellent

Elise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
5 weeks on the road & this accommodation was one of the best.
Stayed 2 nights in Jun 2023
Response from Caroline on Jun 20, 2023
Thank you so much for your kind words Elise! We're so happy to hear that you enjoyed your stay with us and look forward to seeing you again!

10/10 Excellent

Joan

Stayed 2 nights in Dec 2022
Response from Guest Services on Aug 7, 2023
Wow, thank you for the 5 out of 5 rating. Please come back again soon!

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clare
Our stay was Lovely except we would have liked Black Out Drapes to keep the sun and heat out other than that it was Very Nice!!
Stayed 2 nights in Jul 2022
Response from etx-marlenehicks on Jul 28, 2022
Thank you for your review Clare! We appreciate your business and hope you stay with us again!

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022
Response from Guest Services on Aug 7, 2023
Kellie, thank you for staying with us. We are glad you had a 5 out of 5 stay!

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property that is well maintained. The history of the property adds to its charm.
Stayed 1 night in Mar 2022
Response from etx-marlenehicks on Apr 1, 2022
Thank you so much for your review, Wendy! We truly appreciate your business and hope you stay with us again soon!

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

4/10 Poor

Tammy

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
This property is beautiful and the suits are well appointed and comfortable. However, the first suite we were in had a problem with the hot water tank and dishwasher. We were moved the the suite beside us. The blinds did not close in the living room and the rod to control the light in the bedroom was missing. We did have hot water so that was good. This property is mismanaged and the manager has very poor people skills.
Stayed 4 nights in Sep 2021

6/10 Okay

Sunita

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Douglas, Gibsons

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful heritage property and enjoyed the surroundings.
Stayed 1 night in Aug 2021

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful outlook lovely room
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very well managed!
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a love peaceful setting
Stayed 2 nights in Jul 2021
Response from Sue on Jul 27, 2021
We are very happy that you enjoyed your stay and we look forward to you coming again. Thanks so much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

8/10 Good

Frederick

Liked: Staff & service
Stayed 4 nights in Jul 2021

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An antique hotel with history and gorgeous view. Limited service 10am-4pm daily. Not many dining options nearby.
Stayed 5 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice property and stay. Would recommend.
Stayed 1 night in Jul 2021
Response from Guest Services on Jul 14, 2021
Thank you for your review. We truly appreciate your business and hope you stay with us again soon!

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The actual room could of used a bigger bar fridge.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

8/10 Good

BJ, Sidney BC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the quietness of the area. Quite pricy, at the top end of our budget.
Stayed 1 night in Oct 2020
Response from Marlene - Guest Services on Oct 27, 2020
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2020
Response from Guest Services on Oct 1, 2020
We hope we will get the chance to provide you with a 5/5 experience in the future. Thank you for reviewing our hotel.

10/10 Excellent

Wendy, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and grounds. I would love to stay again and next time try their dining room.
Stayed 1 night in Sep 2020
Response from Guest Services on Oct 1, 2020
Please do -- The Sapphire Room dining lounge is our jewel here at Crown Mansion. Thank you for the review!

8/10 Good

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Guest Services on Oct 1, 2020
Thank you for staying with us and taking the time to review. We hope there will be a next time and an opportunity to earn a 10/10.

10/10 Excellent

Josh, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, great service and incredible restaurant (The Sapphire Room). Will be back again!
Stayed 1 night in Sep 2020
Response from Marlene - Guest Services on Sep 15, 2020
We appreciate your positive feedback. We look forward to a return visit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building and restaurant. No complaints!
Stayed 1 night in Sep 2020
Response from Guest Services on Sep 5, 2020
Well Thank you!! We are pleased you enjoyed our Heritage Mansion and our menu.

6/10 Okay

Linda

Liked: Cleanliness
Stayed 1 night in Aug 2020
Response from Guest Services on Oct 1, 2020
We appreciate your feedback. While it is our goal to provide the best possible service, we like to know how you are feeling. Thank you for your rating.

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2020
Response from Guest Services on Sep 24, 2020
So glad you had a positive experience. Thank you for taking the time to rate us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020
Response from Guest Services on Sep 24, 2020
Thank you for the 5/5 rating. We appreciate you taking the time. Come visit us again!

10/10 Excellent

KB, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and perfect location. Great service.
Stayed 2 nights in Jul 2020
Response from Guest Services on Aug 5, 2020
Thank you for your patronage and taking the time to review us. We are a small establishment and customer satisfaction is very important to us. Glad you had a positive experience. Hope to see you again.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Guest Services on Aug 5, 2020
Thank you for the 10 out of 10 rating! We appreciate your review. Please visit us again soon. :)

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020
Response from Guest Services on Jul 28, 2020
Thank you for taking the time to review! We hope you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautful room especially the bathroom. Quiet and charming hotel. We loved the grounds the yard in the back leads right to forest trails to explore.
Stayed 2 nights in Jul 2020
Response from Guest Services on Jul 21, 2020
Thank you for the nice review. We are glad that you enjoyed the character of the hotel and surrounding beauty. We agree - it's pretty special!