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Reviews of Condominium Excel Hakuba

2.5 out of 5
Condominium Excel Hakuba
24196-24 Kamishiro Kawahara, Hakuba, Nagano-ken

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 33 reviews" "
Rating 8 - Good. 18 out of 33 reviews" "
Rating 6 - Okay. 10 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 2 out of 33 reviews" "

7.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a dirty horrible dump with stained blankets no shuttle bus broken dryer and 5 broken vending machines.Would highly recommend to stay away. Checked in for 10 days only given 1 towel per guest for that time
Stayed 10 nights in Feb 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Feb 2019

6/10 Okay

Jin hee

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jan 2019

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
Good location for Happo One and Hakuba 47
Good location for Hakuba ski resorts. shuttle bus stops outside. The complex is very tired and run down, however the rooms/studios are great. The kitchen is small and has gas hob and small grill & microwave. Heating worked well. Checkin was easy, they will leave details of you room in a message for you if you arrive when they are not there. Plenty of parking available.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok hotel, has everything you need. Ideally need a hire car to stay here long term as not many shops or restaurants close by. Not bad location though if keen on doing Goyru and 47 slopes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Big and clean room, far from restaurants.
Hakuba White Mountain is supposedly near the ski resort, but even a short 10 minute walk is hard with all that snow. Don't attempt it if you're not used to winter season. Room is clean and big, although the heater did nothing to heat the room. It works, but when I asked the staff why it wasn't able to heat the room, all they could say was that was the maximum output.

8/10 Good

Fahad, Kuwait

Liked: Cleanliness, staff & service, room comfort
Good but you need a car
Lovely but you spend an average of 2000Y per trip to move around.. nothing is around so you need a car... if you got one you're good... the room is spacious

8/10 Good

Luke, Queensland, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
These apartments were actually not what we expected as we booked on short notice but it ended up being better than we had hoped for. Nice clean quiet place with free shuttles running. The owners picked us up from the train station and dropped us back. Fully equipped with cooking facilities but we didn't need them. We ended up going to West Coast Cafe 200m down the road every night for Tea. The owner Mike was great. The apartments were close to Hakabu 47 and Goryu. Myself and my two young kids were more than happy. It is a bit old but still in good condition and everything worked for us and reasonably priced.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice room
Room was a nice surprise. Spacious, with separate bedroom and living room. Heaters worked well.

6/10 Okay

Jairo a., Bogota, Colombia

Liked: Cleanliness, room comfort
Great Location, ok rooms.
My girlfriend and I spent one night at the hotel for our weekend snowboarding trip. The location was close to many snowboarding locations in Hakuba. The room was big. However, the building was a little old and in need of renovation. The full sized kitchen is ideal for long stays or for people who want to cook in the room instead of finding a restaurant. The room was a little cold and the 2 heaters were not powerful enough to make the whole room warm. Overall it was an affordable and ok stay.

8/10 Good

tara, zama, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to lifts
This was a very nice hotel close to the ski lifts. We had a family room that was very large. It included a kitchenette, but unfortunately the gas was not turned on yet, so we could not cook. The refrigerator and microwave worked fine for us though. It was a little cold in the room even with all of the heaters running. Overall, it was well worth the price we paid.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel bad location
The hotel rooms are nice. If you don't have a car it isn't in a good location as its over a mile from the train station and few restaraunt choices nearby. Cabs are hard to come by as well so we walked through the snow a lot. Bring towels as the ones provided are more like hand towels. The hotel staff doesn't man the desk all the time so make sure to call ahead and tell them when you'll arrive. They can pick you up from the train station though. Overall it's a nice place but just be aware of the limitations.

4/10 Poor

Graham, Yamaguchi, Japan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and cheap, but far from everything.
Hakuba White Mountain is off the beaten path and roughly a mile to the train/bus station. It is cheap, but transportation to do anything is expensive which offsets the savings. Pros: relatively cheap, quiet, and safe area. Walking distance to two restaurants, Lawson, and 7-11. Free shuttle to Hakuba 47. Cons: difficult to get to, expensive to go anywhere ($20 cab to Happo-One). Very difficult to get a cab to come pick you up (no one knows where the hotel is, and many cabbies don't speak English). Limited restaurants and nightlife nearby. No staff at the front desk so you are on your own. Getting the shuttle to take you to the train/bus station requires a local cell phone (no landline available), and they have limited availability for the hotel bus. We had to walk a mile each way to the train/bus stop on Sunday in order to go do sight seeing because the hotel bus was not available. Overall this hotel is good if you plan to cook in your room (stovetop provided), don't want nightlife and only plan to ski at Hakuba 47. If you want to ski at Happo-One (much bigger, and has nightlife and restaurants), then spend the extra money and stay on the slopes or walking distance to Happo-one. It will end up being the same price or cheaper because you won't have to pay $20 each way to get to Happo-One and you can walk to restaurants or shops. We enjoyed our stay here, but would choose to stay at Happo-One if we did it again.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good place, they took us and picked us up in a private van to ski, the rooms are great for the cost and only 8mins away from the mountain. The check in was great they had the room already set up with the heat in. Only down side is no room service, so no need towels or sheets if you stay for more than one night but I'm sure they would accommodate you if you asked.

2/10 Terrible

Andy, 練馬区

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it - stay elsewhere
Staff non existent, bed collapsed when sat on, chairs broken, stove broken, no towels, not enough crockery and cutlery, no extra bedding (ie pillows), stained blankets. Located far from most things needed, such as supermarkets, so you need a car, or take a taxi.

6/10 Okay

Ricardo, Yokosuka, Kanagawa Prefecture, Japan

Liked: Staff & service
Decent for the price.
You get what you pay for, but very close to Hakuba 47, which is where we wanted to ski. Old, but very friendly staff.

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2019

8/10 Good

Hui-ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

ミドリ, 日本

Liked: Room comfort
Disliked: Cleanliness
スキー場のアクセスが良い
家族でスキー旅行の為に滞在。白馬五竜、Hakuba47、八方尾根、栂池へ短時間で行かれるし、近くにスーパーも有るので便利でした。 建物は古く、防音材が入っていないのか、上階の足音や排水管の音が煩い事と、台所の棚が壊れている事を除けば、居心地の良いお部屋でした。 あと、部屋にカメムシのような虫が6匹くらいいた夜があり、よく見ると部屋の天井に蜘蛛の巣が有ったり、カーペットにシミが付いたままだったので、清潔度は2にしました。 マイナス点は色々有りますが、もし白馬へ行く時は、またこちらへ泊まるかも。
Stayed 7 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service
ワンルームマンションそのものです。施設に洗濯機があるらしいのですがよく分からず。炊事に必要な道具は一式揃っています。ガスコンロもあり。
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
快適でした
全体が古い感じの建物なので、かなり清潔と言った施設ではありませんが、普通の民宿や安いホテルと同じような感じの施設です。広さや備え付けの家財などは申し分無く、近くに買い物できる店舗も多数あり、家族で11日間滞在しましたが快適に過ごす事ができました。 機会があれば、また利用しようと思います。
Stayed 10 nights in Dec 2017

10/10 Excellent

daidai, クルマがないと不便です。

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
コスパ抜群!
大満足です！家族6人数で利用しました。コスパ最高です。管理人の方は、ご年配の男性。とても親切でした。 　ただ、ホテルの評価は分かれるとおもいます。施設は、とても古いです。うちのちびっ子たちは、お化けホテルだ！とはしゃいでました笑。畳に穴があったり、窓のカギがこわれてたり。それも含めて、楽しめる方に、おすすめですね。 ちなみに、暖房はかなり効いてます。暖かったです！来年も利用します！！
Stayed 3 nights in Jan 2018

8/10 Good

Hiro, tokyo

Liked: Staff & service, room comfort
グループ利用
年末に友人家族と利用しました。 白馬のスキー場に行くには便利な立地で、スーパーなども近く部屋で調理する道具も揃っていて、とても快適に過ごすことができました。 従業員の方も気持ちの良い対応でまた機会があれば利用したいと思います。
Stayed 2 nights in Dec 2017

8/10 Good

Chun-miao

Liked: Staff & service, property conditions & facilities
外觀美、裡面稍嫌簡陋，需要飯店服務的話，他們需要花20分鐘才能到達
滑完雪後，附近沒什麼餐廳，有可以煮飯的廚房，是很不錯的選擇
Stayed 1 night in Dec 2017

8/10 Good

tt

Liked: Room comfort
Good
Warm and convenient apartment.Don't expect too much.But good enough for snow sports.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉も近くてスーパーも近いので連泊にはもってこいの場所 最初は不安だったけれど行ってみたらよかった〜 近くに歩いていけるコンビニもあって1泊では勿体無いと思いました

8/10 Good

Kanon

Liked: Cleanliness
Disliked: Property conditions & facilities
寝る場所として料金以上のホテル
全体的にシンプルに作られており、寝泊りする分には申し分ない。プラスαで宿に期待される方はやめたほうがいいかもしれません。部屋は清潔で、水回り、食器、調理器具なども綺麗にされており、気持ち良く過ごすことができます。ハンガーが多めにあるのがとても助かりました。またお湯もすぐに出ます。 ただ暖房器具を付けていても少々肌寒く感じるのが気になりました。 建物全体としましては、古くシンプルに作られており、部屋のドアの建付けが悪く開閉するのに力が必要です。 音に関しては他の宿泊客の音や廊下の音などは全く気になりませんでした。 オーナーの方は少し怖そうに見えるかもしれませんが、とても気さくな方でいろいろと親切に教えていただきました。

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
大但偏遠

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
電車で行く方は避けるべき少し寂しいコンドミニアム
車で行くならば、いいコンドミニアムと思います。主要道路アクセスの状況はいいですが、近くには何もありません。電車で行った場合は何をするにもタクシーを呼ぶしかありません。室内は清潔で何でもそろっています。 しかし、3棟あり客室は50部屋くらいあるのですが、宿泊していたのは我々だけであまりにも静かなのが問題です。

6/10 Okay

wai yip, hk

Disliked: Staff & service, property conditions & facilities
好恐怖呀
有揸車先好諗，冇服務可言，冇click in & out,全座任住，開p一流，有長洲渡假，探險體驗