Breakfast area

Reviews of Comfort Inn N Myrtle Beach Barefoot Landing

2.5 out of 5
Comfort Inn N Myrtle Beach Barefoot Landing
3801 Highway 17 South, North Myrtle Beach, SC

Reviews

7.8

Good

Rating 10 - Excellent. 279 out of 771 reviews" "
Rating 8 - Good. 264 out of 771 reviews" "
Rating 6 - Okay. 110 out of 771 reviews" "
Rating 4 - Poor. 74 out of 771 reviews" "
Rating 2 - Terrible. 44 out of 771 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We like the fact that it’s close to many attractions. The place can use some updating but the staff was really friendly.
Stayed 2 nights in Mar 2024
Response from Hotel General Manager on Mar 30, 2024
Thank you for taking the time to share your feedback regarding your recent stay at Comfort Inn near Barefoot Landing. We are delighted to hear that you enjoyed our convenient location near many of North Myrtle Beach's attractions.We appreciate your understanding regarding the need for updates, and please know that we are continuously working to improve our facilities to better serve our guests. It's wonderful to hear that our staff made a positive impression on you and that you found them to be friendly. Providing excellent customer service is something we take great pride in, and we're pleased that our team members contributed to making your stay enjoyable.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back to Comfort Inn near Barefoot Landing in the future.

4/10 Poor

Kim

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I must give kudos to the staff. The front desk staff was very friendly. We chose this hotel because we were attending the Run to the Sun car show and just needed a place to sleep and shower. The parking lot is sketchy. There were people hanging all around in the parking lot at 10pm, just hanging out by the cars. We had to call to get a shower curtain. We were given one wash cloth and the only two towels they gave us were wet. The bath tub bottom is U shaped, so you can't put both feet side by side, you have to stand as if you were slalom skiing. Someone with even a minor disability would not be able to stand in this shower. The road noise is awful. We heard sirens and slamming doors all night. The man in the room across from us said he didn't even have sheets on his bed. Again, staff was great but I would not stay here again.
Stayed 1 night in Mar 2024
Response from Hotel General Manager on Apr 14, 2024
Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for the issues you encountered during your visit, and we appreciate your candid comments.We're pleased to hear that you found our front desk staff to be friendly, but we regret that the overall experience did not meet your expectations. Please know that providing a comfortable and enjoyable stay for our guests is our top priority, and we apologize for falling short in this instance.Your feedback regarding the parking lot, shower curtain, towels, bathtub, and noise disturbances have been noted, and we will address these issues with our team to ensure that improvements are made. We take your comments seriously and will work diligently to prevent similar occurrences in the future.We understand your decision not to stay with us again, but we hope you will reconsider and give us another chance to provide you with a more pleasant experience in the future.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back and exceed your expectations.

10/10 Excellent

Kelvin

Stayed 1 night in Mar 2024

6/10 Okay

Leslie

Travelled with partner
Disliked: Amenities, property conditions & facilities
Back door from parking lot does not lock, so even if you don't have a key anyone can walk in. Bathroom was dirty
Stayed 1 night in Mar 2024
Response from Hotel General Manager on Mar 17, 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay regarding the back door from the parking lot and the cleanliness of the bathroom. Please rest assured that we take your comments seriously, and we will address these issues promptly to ensure they are resolved.The safety and security of our guests are of utmost importance to us, and we regret that the back door was not properly secured during your visit. We will immediately investigate this matter and take the necessary steps to ensure that all entry points are secure to prevent unauthorized access.Additionally, we apologize for the cleanliness issues you encountered in the bathroom. Maintaining a clean and hygienic environment is a top priority for us, and we regret that we fell short of our usual standards on this occasion. Our housekeeping team will be reminded of the importance of thorough cleaning procedures to prevent such occurrences in the future.We truly value your feedback as it helps us identify areas for improvement and allows us to provide better experiences for our guests.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back for a more positive experience in the future.

6/10 Okay

Craig

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checkout isn’t until 11am. But that won’t keep the cleaning staff from walking into your room unannounced and WITHOUT knocking. 3 times, not just once. Times ranged between 8am and 9:30a. Are you serious???
Stayed 1 night in Mar 2024
Response from Hotel General Manager on Mar 10, 2024
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the unacceptable experience you had during your stay. Your comfort and privacy are of utmost importance to us, and we regret that we failed to meet these expectations.We are deeply concerned to hear about the multiple instances of our cleaning staff entering your room unannounced and without knocking. This is certainly not the level of service we aim to provide to our guests, and we apologize for any inconvenience or discomfort this situation caused you.Rest assured, we will address this issue with our housekeeping team to ensure that proper procedures are followed at all times and that incidents like this do not occur in the future. Your feedback is invaluable to us, and we appreciate you bringing this to our attention so that we can take corrective action.We hope that you will give us another chance to provide you with the exceptional service and experience you deserve.

10/10 Excellent

Michael D.

Liked: Cleanliness, staff & service, property conditions & facilities
Great beds, price and service
Stayed 1 night in Mar 2024
Response from Hotel General Manager on Mar 10, 2024
Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed your experience at our hotel, particularly the comfortable beds, competitive pricing, and excellent service.Providing a restful and enjoyable stay for our guests is our top priority, and we are thrilled that we met your expectations in these areas. Your satisfaction means the world to us, and we appreciate your recognition of our efforts.We hope to have the pleasure of welcoming you back on your next visit, and if there is anything we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

8/10 Good

Jessica

Stayed 1 night in Feb 2024

10/10 Excellent

Angel

Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Convenient to the beach and airport.
Stayed 1 night in Feb 2024
Response from Hotel General Manager on Feb 18, 2024
Thank you for taking the time to share your feedback about your recent stay at our Comfort Inn hotel in North Myrtle Beach, SC. We're delighted to hear that you found our location convenient for both the beach and the airport.Providing our guests with a convenient and accessible location is important to us, and we're pleased that our hotel met your needs in this regard. We hope that our proximity to these attractions enhanced your overall experience during your visit to North Myrtle Beach.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and the breakfast was really good
Stayed 2 nights in Jan 2024
Response from Hotel General Manager on Feb 4, 2024
Thank you for taking the time to share your positive experience at our Comfort Inn in North Myrtle Beach! We are thrilled to hear that you were quite pleased with your stay and that our staff and complimentary breakfast met your expectations.Providing friendly service and a delicious breakfast experience are top priorities for us, and it's always rewarding to receive such positive feedback from our guests.We appreciate your kind words and look forward to the opportunity to welcome you back for another enjoyable stay in the future.Thank you for choosing Comfort Inn, and we hope to see you again soon!

6/10 Okay

Tyler

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I requested a late check out only to have the maid knock on my door 3 times to try and clean before we checked out. Then feeling rushed to leave after requesting late check out I forgot a brand new hoodie in the room purchased the night before. When I called the hotel 3 hours later noticing I had left it I was told that it wasn’t there. The only explanation is the maid or someone working there took it seeimgnit was brand new. Sad I’ll never go back
Response from Hotel General Manager on Jan 17, 2024
We sincerely apologize for the series of unfortunate events during your stay, and we deeply regret the inconvenience and frustration caused. Your experience does not align with the level of service we aim to provide, and we appreciate you bringing this to our attention.The miscommunication regarding the late check-out request and the subsequent disturbance by housekeeping are unacceptable, and we apologize for any inconvenience caused.Regarding your forgotten hoodie, we are genuinely sorry that it was not found. We understand the value of personal belongings, and it is disheartening to hear that you feel it may have been taken. We have the utmost trust in our team members, but we will certainly do our due diligence and investigate this matter thoroughly.We appreciate your understanding, and we regret that we fell short of your expectations. Thank you for bringing this to our attention, and we hope to have the chance to regain your trust in the future.

10/10 Excellent

Willey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

4/10 Poor

Angela

Liked: Room comfort
Disliked: Cleanliness
Clean the tub
Tub looks like it hadn’t been cleaned in a month as well as the shower walls. No shower curtain was hanging when I arrived and had to call for one. Bed was comfortable and clean.
Stayed 1 night in Jan 2024
Response from Hotel General Manager on Jan 17, 2024
Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for the cleanliness issues you encountered, specifically with the tub and shower walls. This is certainly not the standard of cleanliness we aim to provide, and we appreciate you bringing it to our attention.We're glad to hear that the bed was comfortable and clean, but we regret the inconvenience caused by the missing shower curtain. Please be assured that we will address these issues with our housekeeping team to ensure a higher standard moving forward.Your feedback is important to us, and we value your honesty.Thank you for choosing our hotel, and we hope to have the opportunity to better serve you in the future.

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Ronald

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallways smell. The staff doesn’t say much, they don’t give any information about breakfast time nor internet connectivity.
Stayed 3 nights in Dec 2023
Response from Hotel General Manager on Jan 6, 2024
Thank you for bringing your concerns to our attention regarding your recent stay at our hotel. We sincerely apologize for the issues you encountered, and we appreciate your feedback.We regret any inconvenience caused by the hallway odor, and we assure you that we will address this matter promptly to ensure a more pleasant experience for our guests. Additionally, we apologize for any lapses in communication from our staff regarding breakfast times and internet connectivity. We understand the importance of providing helpful and informative service, and we will address this with our team to improve our guest interactions.Your feedback is valuable, and we hope you might consider giving us another opportunity to provide you with a much-improved stay in the future.Thank you for bringing these matters to our attention, and we apologize for any inconvenience caused.

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Fugly

Disliked: Property conditions & facilities
Room wasn’t clean and smelt like mildew.
Stayed 1 night in Dec 2023
Response from Hotel General Manager on Dec 30, 2023
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced with the cleanliness of your room and the mildew odor.Please be assured that we take your comments seriously, and we have already shared your feedback with our housekeeping team to address the issues you mentioned. Cleanliness and guest comfort are our top priorities, and we deeply regret that we fell short of meeting your expectations in this regard.We are actively working to identify the root cause of the concerns you raised and are implementing corrective measures to prevent a recurrence. Our goal is to provide a consistently exceptional experience for all our guests, and we appreciate your candid input as it helps us to improve our services.Once again, thank you for bringing this matter to our attention. We appreciate your valuable feedback, and we hope to have the chance to regain your trust during your future visits.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time I checked in I knew I made thenright choice in hotels. The staff was friendly, efficient & knowledgeable. Conveniently located. The room was cool. Will recommend to anyone
Stayed 5 nights in Dec 2023
Response from Hotel General Manager on Dec 24, 2023
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that from the moment you checked in, you felt confident in your choice of our hotel.It brings us great joy to know that our staff's friendliness, efficiency, and knowledge contributed to your overall satisfaction. We take pride in providing exceptional service, and your kind words serve as a motivation for our team.We are pleased to hear that our convenient location met your expectations, and it's wonderful to know that you found your room comfortable and cool. Creating a comfortable and welcoming environment for our guests is a top priority for us.Thank you for recommending our hotel to others. Word of mouth is invaluable, and we appreciate your endorsement.We look forward to the opportunity to welcome you back in the future.Once again, thank you for choosing Comfort Inn near Barefoot Landing, and we appreciate your positive feedback.

6/10 Okay

Fugly

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room wasn’t very clean and smelt like mildew.noticed cockroaches in the breakfast area. Staff was friendly.
Stayed 3 nights in Dec 2023
Response from Hotel General Manager on Dec 24, 2023
Thank you for taking the time to share your feedback about your recent stay with us. We sincerely appreciate your candid comments, as they provide valuable insights into areas where we can improve.We apologize for any inconvenience you experienced with the cleanliness of your room and the unpleasant odor. Our housekeeping team has been notified, and we will be addressing the issues you mentioned to ensure a more pleasant stay for our guests in the future.It is disheartening to learn about your experience with insects in the breakfast area. This is certainly not the standard of cleanliness we strive to maintain, and we have taken immediate action to address and rectify this issue with our pest control services.On a positive note, we are pleased to hear that you found our staff to be friendly. Providing excellent customer service is a top priority for us, and we are grateful for your acknowledgment in this regard.We sincerely apologize for any lapses in our service, and we want to assure you that your feedback is being taken seriously. Your comments will be shared with our team, and we will use them as an opportunity to make the necessary improvements.We would appreciate the opportunity to make amends and regain your trust.Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't care about was the breakfast. It would have been nice to have scrambled eggs , link sausage or bacon , and home made grits . Thanks , Ken
Stayed 2 nights in Dec 2023
Response from Hotel General Manager on Dec 24, 2023
Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you had an excellent experience overall and awarded us a 5-star rating.Your input regarding the breakfast is highly valued, and we appreciate your suggestions for additional menu items such as scrambled eggs, link sausage or bacon, and homemade grits. We understand that a satisfying breakfast is an essential part of your stay, and we apologize for any inconvenience caused by the current offerings.Please be assured that we take guest feedback seriously, and your comments will be shared with our culinary team for consideration as we continuously strive to enhance our services. Your insights play a crucial role in helping us make improvements and meet the expectations of our valued guests.We hope to have the pleasure of welcoming you back in the future. Thank you once again for choosing to stay with us, and we appreciate your valuable input.

8/10 Good

ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to restaurants and shopping. Room was clean, comfortable beds.
Stayed 1 night in Nov 2023
Response from Hotel General Manager on Dec 6, 2023
Thank you for sharing your positive experience at our Comfort Inn! We're delighted to hear that you found our location convenient to restaurants and shopping, and that you enjoyed a clean and comfortable room with excellent beds.Your kind words are truly appreciated, and we're pleased to have provided you with an excellent stay.Thank you for choosing Comfort Inn! We look forward to the pleasure of welcoming you back on your next visit.

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing friendly staff room was cleaned and comfortable hotel breakfast was really good most definitely will book with them again
Stayed 2 nights in Dec 2023
Response from Hotel General Manager on Dec 6, 2023
Thank you so much for sharing your amazing experience at the Comfort Inn near Barefoot Landing in North Myrtle Beach, SC! We're thrilled to hear that you found our staff friendly, the room comfortable and clean, and that you enjoyed our hotel breakfast.Your kind words mean a lot to us, and we're honored that you plan to book with us again. If there's anything specific you enjoyed or if there's anything else we can do to enhance your future stays, please feel free to let us know how we may be of assistance.We appreciate your positive feedback and look forward to the pleasure of welcoming you back on your next visit!

10/10 Excellent

Pamela

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
At was nice
Stayed 3 nights in Nov 2023
Response from Hotel General Manager on Dec 6, 2023
Thank you so much for your positive feedback! We're delighted to hear that you had a great experience during your stay at the Comfort Inn near Barefoot Landing.If there's anything specific you enjoyed or if there's anything else we can do to enhance your future stays, please feel free to let us know what you require when you next return. We appreciate your kind words and look forward to the pleasure of welcoming you back on your future visits.Thank you for choosing Comfort Inn!

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Exceptional manager (Ms. Patel). Rooms were good, but could use an upgrade.
Stayed 2 nights in Nov 2023
Response from Hotel General Manager on Nov 28, 2023
Thank you for taking the time to share your feedback about your recent stay. We're pleased to hear that the staff, particularly Ms. Patel, was exceptional during your visit. We appreciate your acknowledgment of their efforts.We also appreciate your comments about the rooms. Guest feedback is crucial for us to identify areas for improvement, and we will certainly consider your suggestion for upgrades.If you have any specific suggestions or details about the upgrades you would like to see, please feel free to share them with our team when you next arrive. We value your input, and we hope to have the opportunity to welcome you back for another positive experience in the future.Thank you for choosing us, and we appreciate your feedback. Safe travels!

10/10 Excellent

Michael, Manassas

Liked: Cleanliness, staff & service, amenities
Looking for a cheap place to stay. This was it. Room was adequate. Clean , spacious, usual amenities. Bathroom had a small pool of water on floor and there was a light shining into the light at night, but you get what you pay for.
Stayed 1 night in Nov 2023
Response from Hotel General Manager on Nov 28, 2023
Thank you for sharing your feedback about your recent stay. We appreciate your honesty and are glad to hear that you found the room to be clean, spacious, and equipped with the usual amenities. However, we apologize for the issues with the bathroom and the light shining into the room at night.Your comments are valuable to us, and we will use them to address the issues you mentioned and improve our services. We understand the importance of providing a comfortable experience for our guests, and we hope to have the opportunity to welcome you back for an improved stay in the future.Thank you for choosing us, and we appreciate your feedback. Safe travels!

10/10 Excellent

Madline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was beautiful
Stayed 4 nights in Nov 2023
Response from Hotel General Manager on Nov 28, 2023
Thank you for sharing your positive experience! We're thrilled to hear that you found Comfort Inn near Barefoot Landing beautiful and awarded it 5 stars. Your feedback is valuable, and we appreciate your recognition. If there's anything specific that stood out to you or if you have any suggestions for improvement, please feel free to share them with us when you next arrive. We hope to have the pleasure of welcoming you back for another excellent stay in the future. Safe travels!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Tajah

Liked: Staff & service
An okay stay
Service was good.
Stayed 2 nights in Oct 2023
Response from Hotel General Manager on Nov 4, 2023
Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your comments, and we're pleased to hear that you found the service to be good.Your feedback is important to us, and we value your input. If you have any specific suggestions or areas where you believe improvements could be made, please don't hesitate to share them with us when you're here again. We're always looking for ways to enhance our guest experience.We hope to have the opportunity to host you again in the future and to make your stay even more enjoyable. If there's anything more you'd like to share, please feel free to contact us directly when you're next our guest.Thank you for choosing our hotel, and we look forward to serving you better on your next visit.

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October getaway
Had a great weekend...staff was friendly...met some nice people on site... would definitely go stay again. Weather mid October also did not disappoint!
Stayed 3 nights in Oct 2023
Response from Hotel General Manager on Nov 4, 2023
Thank you for sharing your experience at the Comfort Inn near Barefoot Landing. We're delighted to hear that you had a great weekend and that you enjoyed your stay.It's wonderful to know that the staff was friendly and that you had the opportunity to meet some nice people during your visit. We're pleased that your mid-October experience and the weather did not disappoint.We look forward to welcoming you back for another stay in the future. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know what you need when you arrive.Thank you for choosing our hotel, and we can't wait to provide you with another excellent experience.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a short stay but, everything was taken care of. Very clean and helpful staff. I have to give Miss Patel an excellent rating as helpful and friendly when I was checking in. Also when I needed a new key made.
Stayed 1 night in Oct 2023
Response from Hotel General Manager on Nov 4, 2023
Thank you for sharing your experience during your short stay at our hotel. We're pleased to hear that everything was taken care of to your satisfaction.It's wonderful to know that you found the hotel very clean and that the staff was helpful. We appreciate your kind words about Ms. Patel and her excellent service during check-in and when you needed assistance with a new key. We will be sure to recognize her for her outstanding work.If you ever return for another stay, we'll be here to make your experience just as pleasant. Thank you for choosing our hotel, and we look forward to serving you again in the future.

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service
Run down
Stayed 3 nights in Oct 2023
Response from Hotel General Manager on Oct 23, 2023
We genuinely appreciate your feedback and your decision to stay with us. We're glad to see by your ratings that we were able to meet your needs during your visit.However, we understand your concerns regarding the overall condition of our property. We are committed to enhancing the quality of our hotel, and your feedback plays a crucial role in guiding our efforts.We are actively working on improvements, and your comments will assist us in prioritizing the necessary renovations and updates. Our goal is to provide our guests with an improved and more comfortable environment in the future.Thank you for taking the time to share your thoughts, and we hope to have the opportunity to host you again in the future with a more positive experience. Your satisfaction is important to us, and we look forward to demonstrating our commitment to your comfort and convenience.

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Michelle D

Liked: Cleanliness, staff & service
The staff was great and very friendly! Our room was clean. The continental breakfast needs work. The hotel overall could use an update, new carpet and tile, get rid of the musty smell.
Stayed 2 nights in Oct 2023
Response from Hotel General Manager on Oct 23, 2023
We greatly appreciate your recent stay with us and for taking the time to share your feedback. It is wonderful to hear that you had a positive experience with our friendly and accommodating staff, and we're pleased to know that you found your room to be clean and comfortable.We take your comments regarding our continental breakfast, as well as the state of our hotel's overall condition, very seriously. Providing a quality dining experience is important to us, and we are actively reviewing and improving our breakfast offerings to better meet our guests' expectations. Your feedback will be instrumental in these enhancements.In regards to the hotel's appearance and any musty smells, we understand your concerns. We are continually working on updating and maintaining our facilities. Your feedback will be used to prioritize these improvements, and we appreciate your patience as we strive to make the necessary changes to enhance the overall ambiance of our hotel.Your feedback is invaluable to us as it helps us focus on areas that need attention and improvement. Thank you for your honest review, and we hope you consider staying with us again in the future. It would be our pleasure to provide you with a better experience on your next visit.

10/10 Excellent

Michael

Stayed 2 nights in Oct 2023

10/10 Excellent

Denise

Travelled with family
Liked: Amenities
Outside was good. The comforter on the bed was torn in several places. The bathroom door was unable to shut right. The inner curtain was soiled with a red sauce ?
Stayed 1 night in Oct 2023
Response from Hotel General Manager on Oct 23, 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely appreciate your input as it helps us to continually improve our services and facilities.We are delighted to hear that you found the exterior of the hotel to be to your liking. It's important to us that our guests enjoy their overall experience. However, we are genuinely sorry to hear about the issues you encountered during your stay.We take the concerns you raised seriously, and we have already taken immediate steps to address the issues you pointed out. Our maintenance team has been alerted to the torn comforter and the bathroom door that was unable to shut properly. These will be repaired promptly to ensure that future guests do not experience similar inconveniences. Additionally, we will thoroughly inspect the curtains in the room to ensure they are in perfect condition for our guests.We apologize for any inconvenience you may have experienced, and we are committed to delivering a better and more comfortable experience during your next visit. Your feedback is invaluable in our ongoing efforts to maintain the high standards we strive to provide.Once again, thank you for your review, and we hope to welcome you back in the near future. Your satisfaction is of the utmost importance to us, and we are dedicated to ensuring a positive and pleasant experience during your stay.

10/10 Excellent

Mike

Stayed 1 night in Oct 2023

8/10 Good

Lisa

Liked: Staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Nelson

Stayed 1 night in Oct 2023

6/10 Okay

Haliyah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the room a/c stayed cool, & i was on the third floor
Stayed 1 night in Oct 2023
Response from Hotel General Manager on Oct 14, 2023
Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your comments, and we're delighted to hear that you had a comfortable and cool experience with the room's air conditioning, even on the third floor.Ensuring our guests' comfort is a top priority, and it's wonderful to know that we were able to provide you with a pleasant stay. If you have any further comments or specific aspects of your stay that you'd like to discuss, please feel free to share them with us when you're our guest again.We hope to have the pleasure of hosting you again in the future, offering you another enjoyable and comfortable experience.

6/10 Okay

David

Travelled with family
Its showing its age as far as conditions go. Staff was friendly enough but definitely didn't go out of their way to assist. It was a little noisy but that was to be expected considering the location and the events happening in the area. I thought the continental breakfast was good took advantage of that. Just needs some updating and maybe some training.
Stayed 1 night in Oct 2023
Response from Hotel General Manager on Oct 14, 2023
Thank you for sharing your thoughts on your recent stay at our hotel. We appreciate your honest feedback, as it helps us identify areas for improvement and make necessary adjustments to enhance the guest experience.We're glad to hear that you found the continental breakfast to be good and that you were able to take advantage of it. However, we understand your concerns about the condition of the hotel. We take your comments seriously and will assess our property for any necessary updates and improvements.We also apologize if you felt that our staff didn't go above and beyond to assist you. We strive to provide exceptional service, and your feedback will be shared with our team to ensure a more proactive approach in assisting our guests.Regarding the noise, we understand that our location and local events can contribute to some level of noise. We appreciate your understanding in this matter.Your feedback is invaluable, and we hope that you might consider staying with us again in the future. We are dedicated to providing a more updated and improved experience for our guests.Thank you for choosing our hotel, and we look forward to the opportunity to serve you better on your next visit.

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within my budget.
Stayed 1 night in Aug 2023
Response from Hotel General Manager on Oct 14, 2023
We're pleased to hear that our hotel was within your budget during your recent stay. Providing affordable and comfortable accommodations is important to us, and we're delighted that we were able to meet your financial requirements.If there are any other aspects of your stay that you'd like to discuss or any additional feedback you'd like to provide, please don't hesitate to reach out. Your satisfaction is our priority, and we appreciate your feedback.We hope to have the opportunity to host you again in the future, offering you a comfortable and budget-friendly stay.

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities
The stay was very comfortable, need more breakfast choices over all good stay.
Stayed 1 night in Sep 2023
Response from Hotel General Manager on Oct 14, 2023
Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your comments and are pleased to hear that you had a very comfortable stay.Your suggestion for more breakfast choices is noted, and we'll certainly consider it as we continue to enhance our offerings to better cater to our guests' preferences.We're delighted that you had an overall good experience, and we hope to have the pleasure of hosting you again in the future. If you have any further suggestions or specific breakfast options you'd like to see, please feel free to share them with us when you're next here, as your input is valuable in helping us improve.Thank you for choosing our hotel, and we look forward to your next visit.

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay enjoyed the fact it was smoke free property,BUT SOMEONE was smoking weed either in there room or hallway. Had a very strong smell of pot on the 2nd and 3 rd floors.
Stayed 1 night in Sep 2023
Response from Hotel General Manager on Oct 14, 2023
Thank you for sharing your feedback about your recent stay at our smoke-free property. We're delighted to hear that you enjoyed your stay overall, but we are sorry to learn about the issue you encountered regarding the smell of marijuana on the 2nd and 3rd floors.We take our smoke-free policy very seriously and are committed to providing a clean and comfortable environment for all our guests. We apologize for the inconvenience you experienced due to the strong smell of pot, and we will address this issue with our staff to ensure that such incidents do not recur.Your input is essential in maintaining the quality of our property, and we appreciate you bringing this to our attention. We hope that you will consider staying with us again in the future, and if you do, please do not hesitate to reach out to our staff if you encounter any concerns during your stay. We will do our best to ensure a more pleasant experience for you.Thank you for choosing our hotel, and we look forward to the opportunity of serving you better on your next visit.

4/10 Poor

Danny

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival clerk not friendly old worn out carpet ice machine only on 1st floor elevator sounded like it was going to breal did not smell good. We were with friends I would not have stayed if not for them. Will not return.
Stayed 3 nights in Sep 2023
Response from Hotel General Manager on Oct 14, 2023
Thank you for sharing your feedback about your recent stay at our hotel. We value your comments and take them seriously as they provide valuable insights for our ongoing efforts to improve our guest experience.We're truly sorry to hear about your less than satisfactory arrival experience. Our team is dedicated to providing a warm and welcoming check-in process, and it's disappointing to learn that you did not find the clerk to be friendly. Your feedback will be addressed with our front desk staff to ensure a more courteous and attentive service in the future.We also apologize for the condition of the carpet, the ice machine being located only on the 1st floor, and any concerns with the elevator. We will investigate and address these issues promptly to enhance our facilities and ensure they meet the high standards we strive to maintain.Additionally, we regret to hear that you found the hotel's smell unpleasant. We will work diligently to address any cleanliness and odor concerns to create a more comfortable environment for our guests.We understand the importance of the overall experience, and we appreciate your patience and understanding in staying with us due to your friends. We're sorry to hear that you will not be returning, but we hope you might reconsider in the future. If you do, we are committed to ensuring a more satisfying stay.Thank you for sharing your concerns, and we hope that you might give us another opportunity to provide you with an improved experience.

10/10 Excellent

Leonardo

Stayed 1 night in Sep 2023

10/10 Excellent

Jamicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel on the strip at an affordable rate!
I love stayat this hotel. The rooms are always clean, the staff is always super friendly, and it's in a great location.
Stayed 1 night in Sep 2023
Response from Hotel General Manager on Oct 14, 2023
Thank you for your wonderful feedback and for choosing our hotel for your stay. We truly appreciate your kind words and are delighted to hear about your positive experiences with us.We take great pride in providing clean and comfortable rooms for our guests, and it's rewarding to know that we've consistently met your expectations in this regard.Our staff is committed to delivering exceptional service, and it's heartwarming to hear that you find them to be super friendly. We believe that a warm and welcoming atmosphere is an integral part of a memorable stay.We're also pleased that our location has been convenient for your needs. Accessibility is important, and we're glad that our hotel's location has added to your overall satisfaction.Thank you for your loyalty and your valuable feedback. We look forward to the pleasure of hosting you again and continuing to provide you with exceptional experiences during your stays with us.