Exterior

Reviews of Staybridge Suites Myrtle Beach - West, an IHG Hotel

3 out of 5
Staybridge Suites Myrtle Beach - West, an IHG Hotel
303 Fantasy Harbour Blvd, Myrtle Beach, SC

Reviews

8.8

Excellent

Rating 10 - Excellent. 483 out of 831 reviews" "
Rating 8 - Good. 220 out of 831 reviews" "
Rating 6 - Okay. 71 out of 831 reviews" "
Rating 4 - Poor. 33 out of 831 reviews" "
Rating 2 - Terrible. 24 out of 831 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tj

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast options (including soda fountain). Easy freeway access (without the freeway noise). Had to get keys reprogrammed during my stay, employee didn't ask for id, just a room number. :( security could be better in that regard.
Stayed 6 nights in Mar 2024

6/10 Okay

Jennifer

Liked: Staff & service
Room was just average. Nothing really great about it. Bed was comfortable. Don’t like that they have multiple use Dove soap attached to the wall instead of giving us individual use soaps. Breakfast was nice, had warm and cold options. Parking was easy and convenient to shopping and beach with a short drive.
Stayed 2 nights in Feb 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! The room was spacious, clean and quiet.
Stayed 3 nights in Jan 2024

10/10 Excellent

Cevonna

Liked: Cleanliness, property conditions & facilities
Nice stay. Beautiful property.
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basketball tournament
Judy, the front desk employee was very friendly and made us feel valued. Having stayed in other Staybridge Suites I was quite disappointed with the food for the Wednesday reception.
Stayed 4 nights in Nov 2023

10/10 Excellent

RAY, Garner

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The unit is a non smoking room. However, someone before us has smoked in the room. If I could open the windows to air it out it would be much better. But they’re bolted shut. We didn’t complain, but the cleaning staff should have caught the smell.
Stayed 2 nights in Nov 2023

10/10 Excellent

Erica P

Liked: Cleanliness

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Oct 2023

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. The free breakfast was good. The staff was very friendly. The suite was very roomy and the bed extremely comfortable. Nice size flat screens and great full bathrooms! The only down side was that all night I heard airplanes taking off from the nearby airport. The hvac in the suite was very loud when running. Other than those things I would love to return in the future.
Stayed 2 nights in Sep 2023

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 2 nights in Sep 2023

10/10 Excellent

Dawn

Travelled with group
Liked: Room comfort
Eh
This is an older hotel. They didn't have a USB port in any of the rooms. The carpet in the fitness room needs to be replaced. There are many stains on it. The eliptical machine wasn't working. Breakfast was ok-they need more high protein items.
Stayed 2 nights in Sep 2023

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I always feel safe here
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Customer with Pet Allergies Not Accommodated
The hotel is in need of updating and a fresh renovation. You are a pet-friendly hotel and should only allow pets on certain floors. I have pet hair allergies and I am unable to breathe well while staying at your hotel because pets are not isolated to certain floors. I am a valuable customer, and I should not get sick each time I stay there. I will look for another hotel in the area which values all customers.
Stayed 1 night in Sep 2023

8/10 Good

C

Travelled with family
Liked: Staff & service
Needs updating
This is an older Hotel,. It does have a great breakfast, just wish it offered Turkey sausage. Bathrooms need updating as well as furniture. Arms of chairs worn. Staff was great! very friendly and accommodating..
Stayed 3 nights in Aug 2023

8/10 Good

Jesús

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and courteous.
Stayed 1 night in Aug 2023

10/10 Excellent

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for family vacation. Bigs rooms. Beds were perfect but could not sleep in foaled bed. Would return!
Stayed 1 night in Aug 2023

6/10 Okay

YOUSSEF

Travelled with family
Disliked: Staff & service
Ot is ok.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2023

10/10 Excellent

Sanitra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and wonderful atmosphere
Stayed 2 nights in Jul 2023

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was awesome. We met so many people by the pool. There was free beer and food every night. The staff was way cool.
Stayed 2 nights in Jul 2023

10/10 Excellent

Alicean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like same breakfast and the fitness center. Liked the patio area, pool/whirlpool, friendly staff, room layout, and quiet during the night.
Stayed 4 nights in Jul 2023

10/10 Excellent

MAXZINE

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I found that Staybridge Suites was just as it stated. The staff was courteous and nice. We had a problem at the airport but it was resolved but not in time for our flight, We had to schedule for the next day. I called Staybridge and the lady at the front desk set me up for the following day. I forgot to mentioned the other two suites but she put them in others suites we had no problems at all. The housekeepe, on the 3rd floor, was very nice always had a smile or had something nice to say to me. The morning breakfast and I mean breakfast. Not a donut and coffee or tea. If ever I need a place to stay it woud be at Staybridge Suites.
Stayed 6 nights in Jul 2023

2/10 Terrible

Simms

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We waited an hour after 4pm to be checked in. I was told they ran out of towels and did not have any to give out at the front desk. The hallway was a mess due to a flooding incident. They placed us next to the room that flooded and we found about 10 maggots crawling throughout our room. They gave us a new room. Awful stay.
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The housekeepers could do a better job at cleaning like dusting the wood on the headboard and dressers. I didn’t like that you couldn’t open the windows in the rooms for fresh air.
Stayed 3 nights in Jul 2023

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location as it was right in the center of everything. We loved the service, room was as expected. The Bkfast was just ok.
Stayed 9 nights in Jun 2023

2/10 Terrible

Jose

Disliked: Cleanliness, property conditions & facilities
When we arrived at the property , the beds were not done, they were nobody ro do ii. We have to do it ouself, also there not b blnkets awailable

8/10 Good

Eric

Stayed 1 night in Jul 2023

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay - we have an almost 18month old and it was so nice having a separate bedroom to put her to sleep in and we could stay up in the living area and watch TV and have drinks. The hotel also provided a real wooden mini crib for her to sleep in - not just a pack & play. The only complaint I had was a with the overall cleanliness of our room - the corners of the counters & floors had dirt and debris built up that wasn't properly removed during room turnover, and the cabinets, upholstery, and counter tops all had smudges on them, so clearly the room needed a more thorough wipe-down. Overall though the room was very clean - bed, shower, sinks, couch. One amenity we loved was the complimentary social that was held on M,T, & W nights with beer, wine, and snacks. Unfortunately, our cooler/backpack was stolen out of the laundry room during our stay while we did a load of beach towels while attending the social - but this isn't the hotels fault. Maybe more security cameras?
Stayed 5 nights in Jul 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Anthony

Stayed 1 night in Jul 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that you can cook in the room if you choose to. That is a big plus.
Stayed 3 nights in Jul 2023

10/10 Excellent

Rachel

Stayed 2 nights in Jul 2023

8/10 Good

Lamar Andre, Darby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No housekeeping service on the weekends. Also no service on Monday. We shouldn't[t have to take out our own trash and put towels in the corners.
Stayed 3 nights in Jun 2023

10/10 Excellent

naga

Stayed 2 nights in Jun 2023

4/10 Poor

Jill

Stayed 3 nights in Jun 2023

10/10 Excellent

Evola

Liked: Property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, property conditions & facilities
I like the pond near the smoking area in the rear of the hotel
Stayed 3 nights in Jun 2023

10/10 Excellent

Kelvin

Stayed 3 nights in Jun 2023

10/10 Excellent

Domica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice but you need biger pot .😁😁
Stayed 3 nights in Jun 2023

6/10 Okay

Stephen

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
The bathtube leaked the entire 3 days, The toilet ran the entire 3 days, the room smell (Room 300) strong smell of clorine. Besides that the stay was great.
Stayed 3 nights in May 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was a great place for my family vacation stay
Stayed 2 nights in May 2023

10/10 Excellent

Darnice

Stayed 3 nights in May 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Zhicheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, safe, spacious room
Stayed 2 nights in Apr 2023