Water park

Reviews of Sand Dunes Resort and Suites

3.5 out of 5

Reviews

7.0

Good

Rating 10 - Excellent. 387 out of 1306 reviews" "
Rating 8 - Good. 345 out of 1306 reviews" "
Rating 6 - Okay. 231 out of 1306 reviews" "
Rating 4 - Poor. 161 out of 1306 reviews" "
Rating 2 - Terrible. 182 out of 1306 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Amy

Travelled with family
Disliked: Amenities
I really liked the size of our condo/suite, the furniture was beachy & nice, in good shape. Excellent curtains all in good condition. We used 3 of the 4 beds; 2 double beds when you walked into the room, with a full bath off the beds; then a walk through kitchen, into a living room/dining area and a half bath. The bathroom fans were really loud and need replacing and I found the lights were so bright it interrupted the sleep when you were at the bed beside the bathroom. Beds were okay. the pull down bed was good, we didn’t use the couch bed. Couch was comfortable enough and had cozy cushions. There was NO mold or bad smell anywhere thankfully, no carpets. Pillows were not comfortable, beds were ok but woke often. Good view of the beach, which was about a block to the water. Kitchen: stove top burner, a microwave, 2 fridges (we only used the one), microwave, appropriate lighting but not a lot of plug ins. A balcony, with seating and a table, though white chairs were a bit stained. Storage -good sized closet when you walk in and wall open storage for groceries. There was a safe but we didn’t use it. Bathroom floor had some hair on it, Laundry coin stacked machine outside our door. There were 2 tv’s; no cable but you could go on different apps like Hulu, YouTube,Close to the beach. The Sand Dunes was spread out and we were out of the main building with a dirty pool, two more on parallel streets. Same signs as Ocean Dunes beside us. Stayed 2 nights, balcony door didn’t lock
Stayed 2 nights in Mar 2024

6/10 Okay

Angela

Stayed 2 nights in Mar 2024

6/10 Okay

Blue

Travelled with partner
Bar and Grill. Try the Fish and Chips
Stayed 2 nights in Mar 2024
Response from LLear on Mar 4, 2024
Thank you for the review, we will certainly pass along the compliment to the Beachfront Kitchen and Bar that you enjoyed your time with them. We look forward to seeing you again in the future.

8/10 Good

Ricardo

Stayed 1 night in Feb 2024
Response from LLear on Feb 24, 2024
Ricardo thank you for the review we are thrilled you enjoyed your stay.

6/10 Okay

Alexa

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from LLear on Feb 24, 2024
Alexa thank you for the 3 star review. We are glad that you had a pleasant stay with us. We look forward to your return.

10/10 Excellent

Shaquanna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was lovely. Keep up the great work.
Stayed 2 nights in Feb 2024
Response from Llear on Feb 24, 2024
Thank you so much for your kind words! We're thrilled to hear that you had a lovely stay with us and that you enjoyed your experience.Your feedback means the world to us, and it serves as motivation for our team to continue providing exceptional service to all our guests. We're committed to maintaining the high standards that you experienced during your visit.If you ever find yourself in the area again, we would be honored to welcome you back for another wonderful stay. Please don't hesitate to reach out if there's anything we can assist you with in the future.Thank you once again for choosing to stay with us, and we look forward to serving you again soon!

6/10 Okay

Sierra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I reserved the 3 bedroom ocean view condo. Overall the visit was okay. The room was clean and well equipped with kitchen supplies. The communication was rating was low because on check-in we was told the indoor and outdoor pool was operational and heated. However, the only the outdoor pool was operational and was not heated. The other attractions that make the hotel attractable was closed including the kid fun zone. I’m guessing this a reason for the low rate. But we still enjoyed our time in the room. Luckily we brought our own family fun games. I recommend to book during the season hours the water park and fun zone is operational. Basically spring and summer.
Stayed 2 nights in Feb 2024
Response from LLear on Feb 24, 2024
Thank you for sharing your feedback with us regarding your recent stay in our 3-bedroom ocean view condo. We're glad to hear that you found the room clean and well-equipped, and that you were able to enjoy some family fun with the games you brought along.However, we apologize for the miscommunication regarding the operational status of the pools and the closure of the fun zone during your visit. We understand how disappointing it must have been to learn that these attractions were not available as expected. Your comments regarding the timing of booking during the operational seasons are duly noted, and we appreciate your recommendation for future guests.Please know that your feedback is invaluable to us, and we will use it to improve our communication processes and ensure a more seamless experience for our guests in the future.We hope that despite these challenges, you were still able to make some fond memories during your stay. If you decide to visit us again in the future, please don't hesitate to reach out to us directly so that we can ensure you have an even more enjoyable experience.Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back under more favorable circumstances.

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Sand dunes is always our go to resort EVERYTIME my family and I go to the beach you guys rock keep up the great work and see you soon!
Stayed 2 nights in Feb 2024
Response from LLear on Feb 24, 2024
Thank you so much for your kind words and continued loyalty to Sand Dunes Resort! We're thrilled to hear that we have become your go-to resort for beach vacations with your family.Your feedback and support mean the world to us, and we're delighted to know that you always have a great experience with us. We'll certainly keep up the great work and strive to exceed your expectations with each visit.We can't wait to welcome you and your family back for another fantastic beach getaway! If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you again for choosing Sand Dunes Resort, and we look forward to seeing you soon!

10/10 Excellent

Karie

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice stay only complaint was one of our towels in bathroom had black on it. Might have been cleaned but if stained & wait get rid of it. Beds were very uncomfortable
Stayed 1 night in Jan 2024
Response from LLear on Jan 31, 2024
Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that overall you had a very nice experience.However, we sincerely apologize for the inconvenience you encountered with the towel in your bathroom. We take cleanliness very seriously, and it's disappointing to hear that one of our towels did not meet your expectations. Rest assured, we will investigate this matter with our housekeeping team to ensure such issues are addressed promptly.Additionally, we regret that the beds did not provide the comfort you were expecting. We understand the importance of a good night's sleep, and we apologize for any discomfort you may have experienced. Your comments will be shared with our management team for further evaluation and improvement.We appreciate your valuable feedback as it helps us identify areas where we can enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with an improved and more comfortable stay.Thank you for choosing us, and we appreciate your understanding.

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was supper friendly and very helpful. Can't wait to stay there again.
Stayed 3 nights in Jan 2024
Response from LLear on Jan 23, 2024
Sara thank you for the excellent review. We are thrilled that you enjoyed your stay with us. We look forward to seeing you again in the near future.

8/10 Good

Kek

Stayed 1 night in Dec 2023
Response from LLear on Jan 10, 2024
Thank you for the excellent review, we are glad that you enjoyed your time with us. We look forward to having you return in the near future.

2/10 Terrible

Danielle

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I requested a suite and it look like a nightmare from hell. The halls were ranked with the smell of pee and smoke. Then they gave me a tiny room with no accommodation and said it’s ocean view! I didn’t care about a view we needed space for my husband and my 2 children. Horrible stay. And I have been all over the world and Myrtle beach, the worst stay. Will never go back. I booked through Expedia and they could get a hold of the front desk and when I went down there wasn’t anybody there around 7pm.
Stayed 2 nights in Dec 2023
Response from LLear on Jan 10, 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay at our hotel. Your feedback is invaluable to us as it helps us identify areas for improvement.We are truly sorry to hear that the suite provided did not meet your expectations and that you encountered issues with the overall cleanliness and odor in the halls. This is certainly not the standard we aim to uphold, and we understand the importance of a comfortable and pleasant environment for our guests. Your concerns are taken seriously, and we appreciate your patience and understanding. We would like to make amends for your unpleasant experience, and we encourage you to reach out to our management team directly at [hotel contact information] to discuss your stay in more detail.Once again, we apologize for falling short of your expectations and appreciate the opportunity to address your concerns. We hope you will consider giving us another chance in the future to provide you with the positive experience you deserve.

2/10 Terrible

Marion

Liked: Cleanliness, property conditions & facilities
The stay was comfortable and convenient staff was nice n helpful I would definitely stay again thank you
Stayed 2 nights in Dec 2023
Response from LLear on Jan 10, 2024
Thank you so much for taking the time to share your positive feedback with us! We're thrilled to hear that your stay was comfortable and convenient, and that our staff was able to contribute to a pleasant experience. Your kind words mean a lot to us, and we truly appreciate your recognition of our team's efforts.We look forward to the opportunity to welcome you back for another stay. If there's anything specific you enjoyed or if you have any additional comments, please feel free to let us know. Thank you for choosing us, and we can't wait to host you again in the future!

6/10 Okay

Trishonda

The stay was ok. Need upgrades bad it was just ok. The game room was like 7 games. The room I didn’t sleep undercover. I alway bring my own blankets do to thin spreads on bed. No roomservice or cleaning only request swap out of towel. Pizza bar was closed. But the fireworks for new year was the best part.
Stayed 2 nights in Dec 2023
Response from LLear on Jan 10, 2024
Thank you for taking the time to share your feedback with us. We appreciate your honest review and are glad to hear that you enjoyed the New Year's fireworks. However, we apologize for any shortcomings you experienced during your stay. Once again, we appreciate your feedback and your understanding. If you have any further comments or suggestions, please feel free to reach out to us directly at [hotel contact information]. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Thank you for choosing to stay with us.

10/10 Excellent

Shantaia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from LLear on Jan 10, 2024
Thank you for the excellent review, we are glad that you enjoyed your time with us. We look forward to having you return in the near future.

10/10 Excellent

Kellie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from LLear on Jan 10, 2024
Thank you for the excellent review, we are glad that you enjoyed your time with us. We look forward to having you return in the near future.

8/10 Good

Pete

Stayed 7 nights in Dec 2023
Response from Dillon Brown on Jan 7, 2024
Pete,Thank you for the review! We are glad you enjoyed your stay and hope to see you back soon!

8/10 Good

Jon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a nice stay. But had a few issues within the 3bed 2 bath condo. The toilet was broken and had to get maintenance to replace part. The dining room table leg was broken off and didnt notice til we put our Christmas dinner on it and nearly lost it all but caught it. They couldnt replace the table til after we left they said. So didnt use it the 6 days were there. And either the people below or above were heavy weed smokers (which i dont mind they smoke or weed itself) but it carried in our room alot to the point we had to vent the place often. Kitchen supplies were very limited as in pots, pans, etc. Had to go buy stuff to cook for a family of 5.
Stayed 5 nights in Dec 2023
Response from Dillon Brown on Dec 31, 2023
Jon, Thank you for the review. I apologize for the issue switch the table and the marijuana smell. We should have been able to fix the table during your stay. We do have 24-hour security for issues like the smell if we are made aware. I also apologize for the pots and pans. We have plenty in stock and should have been able to provide you with more upon request. I am glad you had a nice stay overall but I am sincerely sorry for the other issues you encountered during your stay. We hope to see you back soon and please let us know of any issues in your future stays.

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from LLear on Nov 29, 2023
Karen thank you for the excellent review, i am thrilled that you enjoyed your time with us. I look forward to seeing you again in the near future.

4/10 Poor

Maurico

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches all through the building and one of the bathrooms was leaking water
Stayed 6 nights in Nov 2023
Response from LLear on Nov 29, 2023
I am genuinely sorry to hear about the challenges you encountered during your recent stay with us. Your feedback regarding the presence of roaches and a leaking bathroom is deeply concerning, and I want to assure you that we take this matter very seriously.Please accept our sincere apologies for the inconvenience and discomfort you experienced. Immediate action is being taken to address and resolve these issues. If your travels bring you back to the area, we would appreciate the opportunity to host you again and demonstrate the improvements we have made.Once again, I apologize for the inconvenience, and we thank you for bringing this to our attention.

10/10 Excellent

William

Stayed 1 night in Nov 2023
Response from Dillon Brown on Dec 17, 2023
William, Thank you for the review.We are glad you had a good time and hope to see you back soon!

6/10 Okay

Mark

Liked: Cleanliness
Located about 4-5 miles from main attraction areas. Security concerns as these are separate buildings without a front reception and easily accessible by any outsiders roaming the immediate area.
Stayed 2 nights in Nov 2023
Response from LLear on Nov 14, 2023
Mark thank you for the review. I am glad that our location worked for you in regards to the attractions and other points of interest in the area. We do have a main reception area that is located in the main building and easily accessible to all guest. In regards to a guest security while on property we do have 24 hour security patrolling the property and have had no issues in the past for our guest. I hope that you will revisit again soon.

10/10 Excellent

Lorenzo

Stayed 2 nights in Nov 2023
Response from LLear on Nov 14, 2023
Lorenzo thank you for the great review, i am thrilled that you enjoyed your time with us.

6/10 Okay

Vanessa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The waterpark was shutdown. The inside of our room floor was so dirty my feet were almost black from.walking feom the ahower to my bed. The shower doors were broken sonwe couldnt slide them to take showers. The parking garage isnt connected so it was a pain to keep walking from.building to building. I liked that the deposit was only a dollar and the room included a kitchen , small living room area and balcony . Overall for the price was ok if your only passing through and staying ine night.
Stayed 1 night in Nov 2023
Response from LLear on Nov 6, 2023
Vanessa thank you for the review. I apologize that the floor wasn't as clean as it should have been, I will address this with Housekeeping. I hope that you will consider us again in the future and please note that the waterpark is seasonal therefore you should plan to come a little earlier to enjoy that feature.LLear

10/10 Excellent

Tj

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing. More than enough room for everything. Everything about the room was great, from room size to the decor. They nailed it.
Stayed 2 nights in Nov 2023
Response from LLear on Nov 6, 2023
TJ thank you for the great review. I am glad that you enjoyed your time with us and look forward to seeing you again in the near future.

10/10 Excellent

jessica

Stayed 1 night in Oct 2023
Response from Dillon Brown on Nov 18, 2023
Thank you!

8/10 Good

Steven

Stayed 1 night in Oct 2023
Response from Dillon Brown on Nov 18, 2023
Thank you!

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Felt we had moved to a fully furnished one bedroom apartment!!! Beautiful ‼️❤️
Stayed 2 nights in Oct 2023
Response from LLear on Oct 27, 2023
Ian thank you for the 5 star review. I am glad that we met your expectations and made this a great get away for you. I look forward to seeing you again in the future.

2/10 Terrible

Wanda

Travelled with family
Disliked: Cleanliness, room comfort
Smoke and Mirrors
Not as it appears…Check in we had to call and change the reservation name, something that has never been an issue in the 10+ years I have stayed at hotels all over the country. Towels are not provided at the pool. You had to get them front the front desk. We requested, staff were rude and did not provide the requested amount. Then when returned, used scissors to pick them up. Roaches were in the kitchen, bathrooms, and bedrooms. One I can overlook but not multiple. No linens for the pull out couch. When requested, staff were rude again and informed that we had to go and get it as no one was available to bring it. On arrival to registration desk, there were 3 individuals there doing nothing that were clueless when told we were there for linens. No extra toilet paper was provided when we ran out. We had a 3 bedroom suite with 11 women. Constant weed smell in elevators as well. Worst stay ever.
Stayed 2 nights in Oct 2023
Response from LLear on Oct 24, 2023
Wanda thank you for taking time to provide feedback concerning your recent visit. I apologize that the staff presented themselves in this manner and will be addressed immediately. Our policies could have been explained a little better as to have a clearer explanation and reasoning for you and your party. I would love to speak with you further and will reach out to you with the contact information we have on file it that is ok.

10/10 Excellent

Clariese, Marshville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was well kept
Stayed 2 nights in Oct 2023
Response from LLear on Oct 23, 2023
Thank you for taking time to provide a review. I am glad that you enjoyed your stay with us. I look forward to seeing you again in the future.

8/10 Good

Callie

Liked: Room comfort
Stayed 2 nights in Oct 2023
Response from Dillon Brown on Oct 22, 2023
Thank you for the review! We hope to see you back soon!

10/10 Excellent

Renee

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Dillon Brown on Oct 21, 2023
Renee,Thank you for the review! I am glad you had a great time, and we hope to see you back soon!

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
When you choose a room when it says it has a View in The Ocean that might mean a partial view. So watch what you’re looking for.
Stayed 6 nights in Oct 2023
Response from LLear on Oct 24, 2023
Dora thank you for the review and for pointing out the view preference. Many guest want a direct Oceanfront view and select Ocean view assuming they are the same. If you ever are in doubt i strongly urge you to call the resort directly and ask for clarification so you get exactly what you are looking for during your vacation. I look forward to seeing you again.

10/10 Excellent

Tanisha

Stayed 2 nights in Oct 2023
Response from LLear on Oct 16, 2023
Thank you for the great review. I am glad that you enjoyed your time with us and look forward to seeing you again soon.

10/10 Excellent

Alicia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from LLear on Oct 16, 2023
Thank you for the great review. I am glad that you enjoyed your time with us and hope to see you again soon.

6/10 Okay

Jen

Liked: Amenities
Disliked: Cleanliness
The property itself is nice and has potential, but the cleanliness needs improvement. The indoor pool and spas were gross, not vacuumed and a slimy moldy substance on the tiles and coping above the water line. The spa had a lot of foam with some sort of brown residue on it. The room had a great oceanview. It appears to have remodeled not too long ago and is modern. Bathtub had a buildup of mold along the silicone line and the tub was very slow to drain. For the price it should have been much cleaner.
Stayed 1 night in Oct 2023
Response from Dillon Brown on Oct 15, 2023
Jen, thank you for the review. I apologize for the issues with the mildew we are currently addressing your complaints, and the issues will be resolved soon. Thank you for choosing to stay with us and we hope to see you back soon.

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Plenty to do. Great location
Stayed 3 nights in Oct 2023
Response from LLear on Oct 11, 2023
Jason thank you for the review. I am glad that you enjoyed your stay with us and that you found plenty of activities to do while vacationing with us. I hope to see you again in the future.

4/10 Poor

Alyssa

Travelled with partner
Liked: Amenities
The hot tub water was filthy. There was dirt and filth floating in the water right after it opened at 9:30. Went to another hot tub and it had the same issue. When we got out of it our bathing suits smelled horribly and immediately had to go take a shower to rid the awful smell. There was a hair ball in the middle of our hotel room floor and the room had a funny smell. Maybe during the summer the property is better kept up….
Stayed 2 nights in Oct 2023
Response from Dillon Brown on Oct 15, 2023
Alyssa, Thank you for the review and informing us of this issue. We are currently resolving the issues you pointed out, and should no longer be a problem. I appreciate you choosing to stay with us, and we hope to see you back in the future.

2/10 Terrible

Crystal, Nashville

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from LLear on Oct 11, 2023
Crystal thank you for the review. I apologize that you didnt enjoy your time with us. I would like to speak to you further to understand where we fell short in hopes of bettering our product and hopefully bettering the situation for you as well. I will reach out to you directly if that is ok.

8/10 Good

Joanne

Travelled with family
Liked: Room comfort
Girls trip
They didn’t tell me that the water park was closed during the week because it’s October which is off season. My room could have been a little cleaner. We never got the first wash cloth during our stay. It took an hour for someone to bring clean towels after I requested them and their was no conditioner. Everything else was fine.
Stayed 3 nights in Oct 2023
Response from LLear on Oct 7, 2023
Joanne thank you for providing feedback about your recent stay. I apologize if there was miscommunication with the disclaimers that our water park is seasonal after Labor Day and before Easter. I will address the lack of wash cloths with my housekeeping team and see why this happened.

4/10 Poor

Teagra

Travelled with family and small children
Disliked: Property conditions & facilities
Front desk was very rude during check in. I work in hospitality so regardless of the situation, front desk was supposed to be professional and respectful
Stayed 2 nights in Sep 2023
Response from LLear on Oct 3, 2023
Teagra thank you for taking the time to provide feedback on your stay. I apologize that the Front Desk Clerk was not pleasant and professional during your checkin process. I will address this with the staff member in question. I hope that you will not let this deter you from visiting us again soon.

10/10 Excellent

Ariel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved are stay
Stayed 2 nights in Sep 2023
Response from LLear on Oct 3, 2023
Thank you for the review. I am glad you enjoyed your time with us and hope to see you again in the future.

10/10 Excellent

Brian, Virginia Beach

Stayed 1 night in Sep 2023
Response from Dillon Brown on Oct 21, 2023
Thank you!

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the beach and the on-site water park. We will definitely return!
Stayed 2 nights in Sep 2023
Response from LLear on Sep 26, 2023
Beth i am glad that you enjoyed your time with us. I hope to see you again in the future.

2/10 Terrible

Alejandro

Travelled with family
Liked: Property conditions & facilities
Custumer service terrible
Stayed 2 nights in Sep 2023
Response from LLear on Sep 26, 2023
Thank you for the review. I apologize that the staff fell short in regards to the service. I hope that you will afford us another chance to provide the proper service to you.

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, amenities
Nice stay
Stayed 2 nights in Sep 2023
Response from LLear on Sep 26, 2023
Thomas I am glad you enjoyed your time with us. I hope to see you again soon.

4/10 Poor

Deatrice

Liked: Amenities
The receptionist that checked me in was very nice and courteous. The room was dated. Lacked lamps that would accommodate me charging my phone. There were no clocks and the mattress was very uncomfortable.
Stayed 1 night in Sep 2023
Response from LLear on Sep 26, 2023
Deatrice thank you for taking time to provide feedback on your stay. We will look into the bedding and lamps that you mentioned. I hope that you will revisit us again soon.

4/10 Poor

Christopher

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Waterpark is the only reason to stay if you have kids, otherwise the hotel is very dingy.
Stayed 4 nights in Sep 2023
Response from Dillon Brown on Sep 24, 2023
Christopher,Thank you for the review. I apologize that you had a unpleasant stay. We hope that you will give us another chance in the future.

10/10 Excellent

Danika

Travelled with family
Liked: Cleanliness, room comfort
The hotel was nice and comfortable the only complaint would be it took too long get the internet to work.
Stayed 1 night in Sep 2023
Response from Dillon Brown on Sep 23, 2023
Danika,Thank you for the review! I am glad you had a great stay. We will look into the internet issue. Thank you for bringing that to our attention, and we hope to see you back soon!

10/10 Excellent

tabitha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We truly enjoyed our stay. Some of the resort amenities needed some updates but our room was updated, modern paint colors, flooring, decor, etc. Bed seemed pretty new, but was firmer than my liking. Kids really enjoyed the grounds, water park, outdoor pools, indoor pools and glow in the dark putt putt. The restaurants were close and in walking distance. The staff were mostly friendly BUT the staff at the Pizza place and convenient store were not, and seemed annoyed with dealing with the handful of customers I saw them deal with at all during our stay. We would definitely stay again.
Stayed 3 nights in Sep 2023
Response from LLear on Sep 16, 2023
Thank you for the feedback. We are glad you enjoyed your stay. We apologize for the service received from the store and pizza shop.