Exterior

Reviews of Hampton Inn Murrells Inlet/Myrtle Beach Area

2.5 out of 5
Hampton Inn Murrells Inlet/Myrtle Beach Area
512 Courtfield Drive, Murrells Inlet, SC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 438 out of 594 reviews" "
Rating 8 - Good. 116 out of 594 reviews" "
Rating 6 - Okay. 18 out of 594 reviews" "
Rating 4 - Poor. 13 out of 594 reviews" "
Rating 2 - Terrible. 9 out of 594 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Travelled with family and small children
Liked: Amenities
Breakfast was awesome
Stayed 5 nights in Feb 2024
Response from General Manager on Feb 21, 2024
Thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping staff are very professional!
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 9, 2024
Thank you for sharing this feedback, we hope to see you again!

4/10 Poor

Ray

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was fine and the desk staff were pleasant and friendly. But when we checked out my wife forgot her quilt (which her grandmother had made, and was tangled up with the sheets). We called when we were a couple hours down the road to ask them to hold it so that our daughter (who lives in Murrells Inlet) could stop by and pick it up. They claimed that they never saw it and suggested that we call back later. We called back twice a day for the next three days and they said they never saw it. We were in the king suite - which is literally the closest room to the front desk - and it was a distinctly unique quilt. It’s really sad and disappointing that they didn’t return it to us.
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert, New Bern

Stayed 2 nights in Dec 2023
Response from General Manager on Jan 29, 2024
Thank you for being our guest, we hope to see you again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, reasonable price. Fairly quiet. Would stay again.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 20, 2023
Thank you for being our guest, we hope to see you again!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Dec 18, 2023
Thank you for being our guest, we hope to see you again!

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful stay!! The room was extremely clean and very spacious. Continental breakfast was delicious! Definitely recommend!!
Stayed 1 night in Dec 2023
Response from General Manager on Dec 18, 2023
Thank you for taking the time to share this feedback. We are happy to hear that you enjoyed your stay and we hope to see you again.

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived early and even though the hotel was sold out the night before, our room was available within an hour. Room was clean, comfortable, and convenient. Hotel was slightly hard to find. Breakfast was typical but good (not great). Overall we were completely satisfied with this one night stay. But a little overpriced.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 13, 2023
Thank you for being our guest, we are happy to hear you enjoyed your stay & we hope to see you again!

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on Dec 13, 2023
Thank you for being our guest, we hope to see you again!

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Dec 13, 2023
Thank you for being our guest, we hope to see you again!

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in need of a refresh.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 28, 2023
Thank you for being our guest, we hope to see you again!

10/10 Excellent

Jodi

Stayed 1 night in Nov 2023
Response from General Manager on Dec 13, 2023
Thank you for being our guest, we hope to see you again!

2/10 Terrible

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially love the bed and it was quiet in the hotel staff there to help in any way. Felt safe as I was traveling alone
Stayed 1 night in Oct 2023
Response from General Manager on Nov 3, 2023
We appreciate the positive comments, but saw you ranked us only 1 out of 5. If there is something we could have done to improve your experience please let us know as we would like to make it right for you!

10/10 Excellent

Jim

Travelled with partner
Liked: Amenities
The staff were great. They are very friendly and welcoming. We will be staying here on our next visit to the area.
Stayed 4 nights in Oct 2023
Response from General Manager on Oct 19, 2023
Thank you for being our guest, we look forward to seeing you again!

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all simply awesome.
Stayed 3 nights in Oct 2023
Response from General Manager on Nov 3, 2023
Thank you for sharing this feedback, we hope to see you again soon!

10/10 Excellent

Kim

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was seamless and quick. Staff was excellent and friendly! Offered me cold bottled water and my dog some cookies. 😁
Stayed 1 night in Oct 2023
Response from General Manager on Oct 13, 2023
Thank you for staying with us, we hope to see you again!

10/10 Excellent

Laurie, Warwick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Clean property, lots of options at breakfast, nice staff. The one thing that could be better is signage around the property as depending on which way you’re coming in you have to take a route that tends to be difficult to find at night (from Old King Highway). Other than that a great experience!
Stayed 4 nights in Sep 2023
Response from General Manager on Oct 4, 2023
Thank you for taking the time to share this feedback. We are happy to hear you enjoyed your stay and we hope to see you again!

10/10 Excellent

Lorin

Stayed 2 nights in Sep 2023
Response from General Manager on Sep 27, 2023
Thank you for sharing this feedback. We hope to see you again!

10/10 Excellent

JOHN EDWARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 6 nights in Sep 2023
Response from General Manager on Sep 21, 2023
Thank you for providing this feedback, we hope to see you again soon!

10/10 Excellent

Diana

Stayed 1 night in Sep 2023
Response from General Manager on Oct 13, 2023
Thank you for providing this feedback, we hope to see you again!

10/10 Excellent

Andrew, Taylors

Stayed 2 nights in Sep 2023
Response from General Manager on Sep 26, 2023
Thank you for sharing this feedback, we hope to see you again soon!

8/10 Good

Shawn, Belmont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 6, 2023
Thank you for being our guest, we hope to see you again!

10/10 Excellent

Ryan

Stayed 1 night in Sep 2023
Response from General Manager on Sep 5, 2023
Thank you for being our guest, we hope to see you again!

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars!
Extremely pleasant staff, very clean and well maintained room and property.
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 18, 2023
Thank you for taking the time to share this feedback. We were happy to have you as our guest and hope to see you again.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to everything we needed ml.
Stayed 1 night in Aug 2023
Response from James Q. on Aug 13, 2023
Thank you so much for staying here with us at the Hampton Inn by Hilton Murrells Inlet! Thank you for taking the time to also write such a nice review of our hotel, we appreciate your positive feedback! Survey comments and rankings are reviewed daily and we take this information very seriously. As a team, we strive to continually improve upon our guests' experience, so I thank you again for taking the time out of your day to provide us with this valuable information.

10/10 Excellent

Damaris

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 11, 2023
Thank you for being our guest, we hope to see you again!

10/10 Excellent

Melissa

Travelled with family
Liked: Property conditions & facilities, room comfort
Great stay!
Loved this hotel. Employees were very nice. Breakfast was awesome! Will stay again when we come back next year.
Stayed 3 nights in Jul 2023
Response from General Manager on Aug 7, 2023
Thank you for being our guest, we look forward to seeing you again!

8/10 Good

Clarice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from General Manager on Aug 3, 2023
Thank you for being our guest, we hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was particularly welcoming after our long drive. We spoke with Bonnie who was very helpful, with not only getting us settled in but, dinner recommendations (which were excellent) and area attractions to our liking.
Stayed 2 nights in Jul 2023
Response from General Manager on Jul 31, 2023
Thank you for taking the time to provide this feedback, we were happy to have you as our guest & hope to see you again!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from General Manager on Aug 3, 2023
Thank you for being our guest, we hope to see you again!

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from General Manager on Jul 25, 2023
Thank you for being our guest, we hope to see you again soon!

10/10 Excellent

William

Stayed 1 night in Jul 2023
Response from General Manager on Jul 31, 2023
Thank you for being our guest, we hope to see you again!

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My only knock on the property is that it's hard to find among the clutter of restaurants, stores and gas stations along U.S. 17. A nice, big sign closer to the highway would help those of us who aren't natives of Murrells Inlet.
Stayed 3 nights in Jul 2023
Response from James : Assistant General Manager on Jul 8, 2023
Thank you so much for staying here with us at the Hampton Inn by Hilton Murrells Inlet! Thank you for taking the time to also write such a nice review of our hotel, we appreciate your positive feedback! Survey comments and rankings are reviewed daily and we take this information very seriously. As a team, we strive to continually improve upon our guests' experience, so I thank you again for taking the time out of your day to provide us with this valuable information.

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, comfortable beds and friendly staff.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 5, 2023
Thank you for being our guest, we hope to see you again!

6/10 Okay

William

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no AC on second floor hall or in the elevator. Eyeglasses became fogged upon leaving the room
Stayed 2 nights in Jul 2023
Response from General Manager on Jul 5, 2023
We do apologize for this issue that occurred with the AC in our hallways. Please know that we did fix this issue as soon as possible, but do apologize for the discomfort that it caused. We hope you will give us another chance on future visits to the area.

10/10 Excellent

Lindsey

Liked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from General Manager on Jul 5, 2023
Thank you for being our guest, we hope to see you again!

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic! Everything was clean and fresh. Wonderful hotel and staff.
Stayed 1 night in Jun 2023
Response from General Manager on Jul 5, 2023
Thank you for being our guest, we hope to see you again!

8/10 Good

Frances J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from General Manager on Jun 26, 2023
Thank you for sharing this feedback, we hope to see you again soon!

10/10 Excellent

Kiesha

Stayed 3 nights in Jun 2023
Response from General Manager on Jul 12, 2023
Thank you for being our guest, we hope to see you again!

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stephanie was very nice and the hotel is very nice and clean.
Stayed 1 night in Jun 2023
Response from General Manager on Jun 19, 2023
Thank you for sharing this feedback, we hope to see you again!

10/10 Excellent

William

Stayed 1 night in Jun 2023
Response from James : Assistant General Manager on Jul 8, 2023
Thank you so much for staying here with us at the Hampton Inn by Hilton Murrells Inlet! Thank you for taking the time to also write such a nice review of our hotel, we appreciate your positive feedback! Survey comments and rankings are reviewed daily and we take this information very seriously. As a team, we strive to continually improve upon our guests' experience, so I thank you again for taking the time out of your day to provide us with this valuable information.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Jun 2023
Response from General Manager on Jun 14, 2023
Thank you for being our guest, we hope to see you again!

10/10 Excellent

Sweeny

Stayed 1 night in Jun 2023
Response from General Manager on Jun 30, 2023
Thank you for being our guest, we hope to see you again!

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Will stay again
Stayed 2 nights in Jun 2023
Response from General Manager on Jun 6, 2023
Thank you for being our guest, we look forward to seeing you again!

8/10 Good

John

Stayed 1 night in Jun 2023
Response from General Manager on Jun 26, 2023
Thank you for sharing this feedback, we hope to see you again soon!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Rooms were clean.
Stayed 1 night in May 2023
Response from General Manager on May 30, 2023
Thank you for being our guest, we hope to see you again!

4/10 Poor

Jamie

Stayed 1 night in May 2023
Response from General Manager on Jun 14, 2023
We are sorry to hear that your stay was not a positive experience. If there was anything we could have done to improve your experience, please feel free to contact us directly.

2/10 Terrible

Madison

Stayed 1 night in May 2023
Response from General Manager on Jun 14, 2023
We are sorry to hear that your stay was not a positive experience. If there was anything we could have done to improve your experience, please feel free to contact us directly.

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from General Manager on May 15, 2023
Thank you for being our guest, we hope to see you again!

10/10 Excellent

James

Stayed 2 nights in May 2023
Response from General Manager on May 30, 2023
Thank you for being our guest, we hope to see you again!